Tom Zimmerman

I do not write reviews much and this may be my first and my last ever. Yet I need to give it a shout out to our waiter who made our Friday dining experience a blast. It was Friday night (yesterday) and I decided to take the wifey for nice dinner. We decided to hit BJ's that's about 15 miles-drive away from our home. Alas, we arrived there and the restaurant was jammed pack. Well, it was Friday and we got there probably a little after 7ish. We thought it would be a long wait but then the host told us that our table was ready. We were seated in a booth for two and not two minutes after, our waiter approached our table; introduced his name which I didn't get the first time but he spelled it to us "D-E-D-Y." Since it was our first time to BJ's, it took us a little bit time to go through the menu. Our waiter, Dedy came back with glass of water (we skipped the alcohols) and we were still not ready to place our order just yet. He asked if we have any particular categories so he would be able to give any recommendations and my wife who grew up in New Orleans asked how the jambalaya was. While I was craving for some meat pizza but didn't feel of some deep dish pizza. Then, Dedy said "no problem. I could order some thin crust pizza with all meat for you" and he also told my wife that jambalaya was one of his favorite dishes there. We also ordered the chicken potstickers based on his recommendation. You know what? Everything he recommended to us really hit the spot bullseye. Did I mention it was a busy night? We noticed that we're not the only table he waited. He might have had at least 5 other tables next to ours but from start to finish, Dedy was so attentive with whatever requests we had that night. So, for an amazing dinner and excellent service, you deserve my 5-rating, Dedy. Whenever we come back to BJ's soon, we'd definitely request for Dedy as our waiter.

Elizabeth Aldi

My friend and I ate dinner there last week. Because it is located in a mall, we were not sure about the food. It was surprisingly good. Our server was Justin and he was very professional, friendly, and knowledgeable about everything on the menu. He was very attentive, but not overbearing. My friend and I decided that we would try this place again and hope that we can get Justin as our server. Will recommend to our friends.

Matti Smith

Food is good quality in a good quantity. The prime rib was good but with too much fat. The backed potatoe was like any other one, nothing special. It was it tasted like another good baked potato. The asparagus was very good. The taste was excellent. It had just the right hint of spice as to augment the asparagus flavor without overwhelming it, though they were a little thin and chewy. The Dubai chocolate pizookie was an excellent blend of flavorful pistachio, toffee, and chocolate. We enjoyed the 70's music, but it was a little too loud, making conversation a little difficult.

Hadleigh Painter

Was cool to go to once for the Spookie Pizookie but don’t think I will be returning Edit: It will not let me reply to the management. But the food did not have much flavor and my spookie pizookie and pizza took a long time to come out. Also it was a struggle to get water refilled and cutlery.

Alzila

Been here countless of times, and I always find something new to enjoy here. There were times I come here for a date, times I swing by for a beer or two after work and times I come here to strictly eat. Yeah most of the times I arrive there’s an wait but it’s not a problem for me since I have high patience. Laid back place that have bar vibes, their menu consists of many different categories from appetizers, sandwiches, pizzas, pasta and more. Also their have a vast drink menu and offer some of the local breweries. I always have a great time here thanks to their friendly and well trained staffs. Definitely will be back!

Shawn Willis

Been here three times now. 1st 2 times food and services were great.. today service sketchy at best. Asked for items that never came. Had to ask multiple times for other items. Disappointed on this visit. Came back again to five them another try. Had a new server my appetizers came after the main meal so might as well been desert. My steak was supposed to be med but came as rare. The macaroni is not macaroni. And order a drink part way through the meal and the server forgot about it. When I reminded her about the order she said I'm busy. My reaction was wow not sorry I forgot you but I'm busy. When she brought the drink she apologized and said new and we are busy. I can understand being new to the job .. but lose the attitude. Seems like this place is teying to push me to another restraunt in the area.

Kelvin Eckman

The pizza looked rushed. The pizza tasted like it was missing some of its toppings, and rightfully so, it was missing the green bell peppers and half of its cheese. I get that it's half off Mondays, yet that's an odd way of cutting costs. I came all the way from San Francisco (Mission) for BJ's after my movie, and was just disappointed. I should have opened the box when I got it, I just trusted it to be made right. I did take a photo if I'm contacted about my review.. Anyway, the guy who took my order was kind.

Shawnna L

Quick trip to the West Coast and after a late flight in my friend decided to stop here for a quick bite right before closing hours. The waiter accommodated us and was knowledgeable about the different selection. I had a mix drink and I was expecting fruit and sweet but It had a little kick also. My food was fresh and tasty with the best crunchy sweet potato fries ever. Wonderful atmosphere, laid back, with great music and spacious seating. I will definitely revisit when I return in this summer.

+5

The food here was rather disappointing, especially for the price. I ordered the cheeseburger, and it came with sad, limp lettuce, flavorless pickles, a rather tough meat patty, and overly greased bun. Even the fries were limp and rather tasteless. Our server was high energy, but everyone seemed rushed and parts of our order were forgotten.

Jeff Ho

8/31/2025: Downgraded to two stars from three. I like the people that work here. The issue might be with their computers/management. My order was pasta and pizza family meal $45 and a prime rib dinner $38. Here are my issues today: It took an hour for my order to be ready. Half the food was cold. Caesar salad had no dressing. Prime rib tasted rubbery. No au jus or horseradish were included. Pasta was dry. The food that tasted OK were the clam chowder, mash potatoes and pizookie. The rest is subpar. I'm not driving back to pick up the missing items like last time. Skip this BJ's location and go to the San Mateo one instead. That one is much better. Updated review 5/30/2025: Downgraded to three stars. Now I remember why I stopped coming to this BJ's location. There were a few mishaps before this one and I let it slide. This time, my to-go order were missing fries and bacon. I had to go back, after work to fetch my missing items. They don't check the food before it goes out. The saving grace is the people that work here. They are nice people. Some of the food are actually not bad. Management needs to put something in place where the food goes out correctly. Original review: BJ's is good for that after work beer. They have their own brand of beers at $6.75 a pint. The bar area is lively and the food is alright. We started with their tavern cut, brewhouse pizza $16. This was not bad. It is a thin crust pizza with mushrooms, pepperoni and sausage. It is a lot better than their "deep dish" style pizzas, which is not deep enough for me. For our entrees, we got the 15oz prime ribs for $33 each (+$2.50 for loading the potatoes.) It comes with a soup, two sides and a desert. I opted for the clam chowder, house salad and loaded mash potatoes. It tasted fine. It is not HOPR quality nor was I expecting it. As for the fish & chips $21, we noticed they don't use the frozen type. The chef used white pieces of fish and breaded it themselves. The chips would have been better if they used a thicker cut of potatoes. After eating our entrees, the deserts arrived. The bus person accidentally drops a side cup of horseradish and splashes it on my Air Max 90 running club special edition roma greens. Luckily I always buy two pairs so no biggie. We enjoyed our meal regardless. Our waitress was excellent. Good job staff at BJ's.

+19

Troff

I placed a family meal order online for pickup. When I got there I had to wait a few minutes for my food which I didn’t mind. But when I got my order in one bag on top of my pizza box I felt something was a little wrong. First, the pizza box on my hands was not that hot. Secondly, I got pasta but also a Pookie with ice cream that was placed in the same bag. I hurried home, which is not that far and of course found out my ice cream was melted so I there it in the freezer. When I opened the pizza box I saw a thrown, and I mean thrown, together pie that was half cooked and half cut. I guess it makes sense that they could not cut the pizza all the way through because the bottom of the pie crust was super soft like it needed more time in the oven. This was very disappointing because I have gotten this before and did not have a terrible experience. The garlic bread bottom looked like what the bottom of my pizza was supposed to look. As you can see one side of the pizza looks terrible. Overall bad experience.

Lynn Eglan

I've been going here for a long time.   I remember going here a few times for happy hour after work.   This place hasn't changed much.  It still has a modern dark kind of vibe to it. Nowadays post covid I mainly order for takeout through the app.  The app itself is easy to use, you can order special etc. and be on your way. Picking up is a totally different experience.   No matter what time of day you pick up and no matter the size of the order be it just appetizers, dinner, kids meal, or even just a pizzokie.  I mean who doesn't crave a pizzokie?  My order is never ready when it says it will be.   The app even has a tracker so you can see what stage your order is in.  You can do curbside pick up, but where is that even at?  No signs anywhere. I placed an order yesterday and it was supposed to be ready for pick up at 12:30pm.  I was going to do curbside pick up but I didn't want them to have a hard time looking for me since there are no clear pickups for curbside.  I called to let them know and the lady said they were packing my order.  I walked in, order still not ready.  I was at the pick up counter no one was there even after waiting a few minutes.   I asked the gentleman in the hostess area where my order was. He tracked it I guess on the computer and said it's ready they are just getting your drinks.  I politely asked, what is the pizookie monthly soecial about for $4.95m. He couldn't tell me.  He read the sign and acted like it was his first time seeing it.  He told me to ask someone when they get to the pick up counter.  I waited,  I look on the app it says ready for pick up.  A lady comes out with someone else's order and says let me check.   She comes out and says we're waiting for your fries it will take 5 minutes and disappears.  Didn't even give the order she brought out to the person waiting.  A third person comes out and I'm telling this person what is going on,  the frustration of being told so many different answers when the app says it's ready.  I know they say it's ready on the app just to make it seem like they are always on time.  The third person brings my food unapologetic for the wait or anything.  Sorry for the long rant but this is how it is everytime and I think it needs to be addressed.  I keep coming back hoping this time it will be better but they just let me down each time. BJ's you need to re-train your employees on customer service and what promos or specials you have.  This seems like a place that just doesn't care.

+1

Joann Chin

12/31/25 SERVICE: We made a reservation at 7:15pm and came around 7:25ish. We went up to the hostess and told her we had a reservation and she proceeded to roll her eyes at us and gave us attitude. We were thrown off by it but shrugged it off since people are allowed to have bad days. We then realized that that wasn't the case because everytime she walked passed us, she was super smiley, which was a bit odd. Not only that but the whole dinner took 2 hours, for 2 burgers with fries, a clam chowder, and a pazookie. Our waitress didn't not offer a bag, so we waited in the pick-up line to ask for a bag, but then the same hostess from earlier told the person waiting behind us to cut in front of us to be serviced first. Overall, really weird vibes from the hostess that day and we didn't appreciate the attitude. We will probably come less and just do pick-up to avoid the unnecessary attitude.

Paige Courtney Soto

I would give less than one star if possible. Traveling from out of town and ran in real quick just to get a kids meal for my son. It was literally just chicken tenders and fries. We waited for over 15 minutes to find that they just put chicken tenders and no fries in the package. While we were waiting, I use the restroom. They were absolutely disgusting. The floors were sticky. There was hair all over the counters. I really don’t even feel comfortable eating the food. Disgusting.

Averell Mabrie

Went here today with my girlfriend. Server was very nice but they need to do some massive cleaning in their kitchen. Server brought our drink our with an ant on the straw. Definitely not coming back to this location.

Ryan Spellman

I brought my travel team here for a relaxed dinner after a particularly long day, we walked in and were told to self seat, fine… the only table available had not been cleared, so we cleared it ourselves. Then we waited about 20 minutes and had to actually get someone to take a drink order, we waited another 10 or 15 for meal orders. 40 minutes later in drops and drabs our food came out room temperature. Steak room temperature isn’t acceptable in any circumstances. When I mentioned it, I was told they would reheat the same steak so I asked for a manager at this point, he was courteous and honest about the situation but the majority of us decided to cut out lost 90 minutes and just get fast food for dinner at the hotel. Very unfortunate.

Liam Morris

AWFUL EXPERIENCE. We were given the choice of booth or high top, when we went to the high top it was still full of the previous guests. No menus, no cutlery, we sat for a good 20-30 min before being acknowledged and drink orders taken, finally clearing away the old dishes. We then ordered and the apps came out, the experience looked like it had turned around until the entrees came out.. 3 Ribeyes come out ice cold and dry, overcooked, with cold fries. Tacos - cold. Terrible. Took 20 minutes more to sort it out to be told the system was too “confused” by the amount of people at our table. This was truly one of the worst dinning experiences I’ve ever had.