Menu
Moe's Southwest Grill
PosDo

© 2026 PosDo · v3.0

Schenectady

Moe's Southwest Grill

★★★★ 3.9 · 100 reseñas

En Moe's Southwest Grill, en Schenectady, te damos la bienvenida a un ambiente vibrante donde disfrutarás de auténticos sabores del suroeste americano. Preparamos al momento desde deliciosos burritos hasta nachos irresistibles, siempre con ingredientes frescos y de la mejor calid...

Moe's Southwest Grill

Mexican · Schenectady

3.9 · 627 avis Google
locations.moes.com
Yelp 2.5 (29) TripAdvisor 3.5 (14) Uber Eats 4.2 (800)

À propos de Moe's Southwest Grill

En Moe's Southwest Grill, en Schenectady, te damos la bienvenida a un ambiente vibrante donde disfrutarás de auténticos sabores del suroeste americano. Preparamos al momento desde deliciosos burritos hasta nachos irresistibles, siempre con ingredientes frescos y de la mejor calidad. ¡Ven a descubrir...

En Moe's Southwest Grill, en Schenectady, te damos la bienvenida a un ambiente vibrante donde disfrutarás de auténticos sabores del suroeste americano. Preparamos al momento desde deliciosos burritos hasta nachos irresistibles, siempre con ingredientes frescos y de la mejor calidad. ¡Ven a descubrir por qué somos un lugar de encuentro para los amantes de la buena comida mexicana!

Ce que disent les clients de Moe's Southwest Grill

Moe's Southwest Grill in Schenectady receives mixed reviews. While some customers praise the friendly staff and generous portions, many report issues with online orders, inconsistent food quality, understaffing, and cleanliness. Some prefer Chipotle for flavor.

Plats populaires

taco bowl burritos queso Chili Crisp Chicken Crunchy Taco stack homewrecker

Idéal pour

Sur le pouce Décontracté

Tip: If ordering online, double-check your order before leaving and confirm that all items are included and prepared correctly.

Services

📶 WiFi 🅿️ Parking 🚗 Delivery Accessible 🍽️ Déjeuner 🌙 Dîner 🥗 Vegetarian 🌱 Vegan
🎯 Casual 🤫 Quiet Trendy 👨‍👩‍👧 Family 👥 Groups

Questions fréquentes sur Moe's Southwest Grill

Moe's Southwest Grill est situé au 1410 Altamont Ave, Schenectady, NY 12303, Schenectady.
Moe's Southwest Grill propose une cuisine mexican.
Moe's Southwest Grill a des horaires d'ouverture. Consultez son profil pour les horaires à jour.
Moe's Southwest Grill propose les services suivants : sur place, à emporter, livraison.
Les plats les plus recommandés chez Moe's Southwest Grill selon les avis clients sont : taco, bowl, burritos, queso, Chili Crisp Chicken Crunchy Taco.
Moe's Southwest Grill est idéal pour manger vite, décontracté.
Moe's Southwest Grill in Schenectady receives mixed reviews. While some customers praise the friendly staff and generous portions, many report issues with online orders, inconsistent food quality, understaffing, and cleanliness. Some prefer Chipotle for flavor.
If ordering online, double-check your order before leaving and confirm that all items are included and prepared correctly.
627
Avis

Avis sur Moe's Southwest Grill Schenectady

3.9
627
5★
47%
4★
24%
3★
11%
2★
5%
1★
14%
Avis (100)
I
Ivan Rupeka

The food was good and the staff was very friendly and the soda machine had ice in it :3

J
James Andrews

Delicious and fresh ingredients burritos! The "Homewrecker" is excellent and can't be beat. It definitely lives up to it's name, as it is a burrito of monster proportions. The queso is pretty popular as well and quite good. Goes good with the fresh in house made tortilla's daily.

z
zf1togue

Moes in Amsterdam closed so I drove 40 mins to Schenectady just for a stack. Great bunch of employees who were very nice, and made good, fresh food. I’ll be driving 40 mins to moes now!

M
Mike lake

Everything was good . Food and service was great. staff was very helpful and understanding... Table was clean and comfortable for the fast food theme.

a
apollo

Had Moe’s for the first time in my life and I loved it!! Super scrumptious 10/10 would recommend!

R
Ricky Rickson

Really like the choose your own toppings and amounts aspect.. Sorta fast food but better... I recommend it if you're interested in a quick well portioned meal...

C
Camryn Turner

This was my first time having Moe’s and i really enjoyed it, the staff was very kind and patient and the food was great! Definitely recommend

G
Gabrielle Monlea

One of my FAVORITE places to go! Everything is so good, I love getting the burritos, and the queso is to die for!! Oh my god it's the best! And I love ordering from their app, it's so convenient, you just skip the line and get your food, and it only takes 15 minutes from when you order it!

L
Lauren Dombrowski

This Moe's location is alright, nothing bad about it really. Sometimes they skimp on certain portions but nothing too terrible. Love the queso, and the location is convenient as well. It has a Coke machine for drinks that has all the variety flavors.

B
Becky Straubel

We have two different allergies in our family and they are always really good at taking care of our needs. They are always very willing to change their gloves and never scoff when asked to do so never had a bad experience here

A
Anthony Quinones

Moe's never disappoints. The food is just so scrumptious that it doesn't matter what meal you order, you'll be satisfied and full. Give Moe's a try, you won't regret it.

M
Mya Pinks

Sooo good! One of my favorite places to go every time I go to Schenectady! I would definitely recommend very good food and services!

B
Bill Davidsen

Fast, clean, available to eat in or take home, and the vegetables to your protein without an extra charge, and lots of various kinds of sauce to go with the Mexican style corn chips with at least five different versions of the sauce from Pleasant to really hot. All the food is at the buffet and you bring it to the table or home rather than having table service. In general the cost to eat there reflects not having to have a waiter going around and bringing the food to you. There are lots of non- alcohol drinks to have but nothing alcohol at this location.

D
Debbie Murray

The service was quick and efficient and the food was delicious! I ordered the burrito bowl and the portion was generous. My family also ordered the chicken bacon club Quasadillas and the " all right, all right, all right" nachos.

M
Martha P

Staff were friendly and food was hot and fresh. The Guacamole is good. I like that they offer tofu and quinoa, I’m not a meat eater. So many options On Veggies. Somewhat pricy

J
Joel and Sherry Goode

Tofu bowl was excellent! Tasty veggies to top off rice, beans and tofu. Several salsas and free chips. Can't ask for anything better. Go and enjoy.

I
Ian C

Can get a little pricey but there's not a bad thing I can say. Foods good employees always seem happy and are always friendly.

Q
Queen Shaqueenasia Brown

I love a little south west in my life and this is our go to dishes

F
Francesca Simon

Steak burrito has generous portion of meat, the salsa bar is a nice supplement to the burrito and chips. Wide selection of fountain drinks. Service is attentive and friendly.

S
Sandra Dawes

I had never eaten at a Moe's prior to this experience. They greeted us as we walked in the door and kept us engaged in conversation the entire time we waited in line. The gentleman making our food was new and the interaction between him and his trainer was refreshing. They all made such a great team AND great food! We will be back!

C
Christian Shear

The food tastes amazing. It's a easy run in and grab a quick, casual bit to eat with some friends. The place is feels very open so it's not cramped at call. The only problem is that you have about a 50/50 chance of you chips being stale or not.

E
Erik Guilefuss

We've ordered pickup and delivery from this location. Always great food and accurate every time. The only downside is how expensive it is, but I know that's not the fault of the store

J
Jordan Rea Groncki

By far the best Moe’s experience my partner & I have ever had! The young lady making my burrito bowl was so precise and made our order to absolute perfection. Highly recommend this location & plan to write a glowing review to the owner 💯❗️

M
Michelle Tretola

Always a favorite of mine, and a classic ahead of its time. Made burrito bowls before burrito bowls were cool and trendy. So delicious and love the adobo chicken!! I find it to be more flavorful and have better queso than chipotle as well

K
Kris P

As a Moe's rewards member I get a free birthday burrito which prompted my recent visit. We ordered burritos for curbside pickup, placing the order at 10am for a pickup time later in the evening. My meals were ready at the exact time specified and everything was hot and made exactly as we indicated in our order. We are always happy with the portion sizes, and if you like freebeies and discounts be sure to download the Moe's app! You earn rewards for every purchase on top of perks like the birthday burrito.

J
James Szumiloski

I loved my burrito last night!!!great attitude and energy of the girls working there!!!

J
Joseph Stacey

This is a well run friendly Moes. Service is generally fast and with a smile. The menu doesn't vary much which is good if you like the "if it's not broken don't fix it" mentality. The location is quick to get in and out and easy to spot from Rt. 7.

Gavin
Gavin

The workers seem to be trying their best it is a lot of customers during dinner / rush time I feel like they are overworked

Michael Daytee
Michael Daytee

I recently had the pleasure of dining at Moe's Southwest Grill, and I must say, it was an exceptional experience from start to finish! First and foremost, the service was outstanding. The staff greeted us with warm smiles and made us feel right at home. They were attentive without being intrusive, ensuring our drinks were always full and that we had everything we needed. Their knowledge of the menu helped guide us through our choices, which was a huge plus for someone like me who appreciates recommendations. Now, let's talk about the food. Moe's truly shines in this department! The flavors were vibrant and fresh, from the perfectly seasoned proteins to the homemade salsas. I tried the burrito, and it was packed with generous portions of ingredients that made each bite a delight. The variety of options allowed me to customize my meal exactly to my liking, and everything was beautifully presented. The atmosphere at Moe's also contributed to a wonderful dining experience. The colorful decor and upbeat music created a lively yet relaxed vibe that made it a great place to enjoy a meal. Whether you're dining solo, with friends, or as a family, the ambiance is inviting and fun. Overall, Moe's Southwest Grill offers a winning combination of great service, delicious food, and a fantastic atmosphere. I highly recommend it to anyone looking for a satisfying meal in a vibrant setting. I can't wait to return and explore more of the menu!

A
Ajg018

The food was good as usual but it would be nice if someone would come out and clean the tables, booths and chairs. The floor was a mess in the dining room. Make the place look clean- especially during the times we are in.

J
Jason Keith

Moe's is one of my favorite places to get a good meal while I'm on the road. The food is always good, service is generally good. I like the food and can't complain about the service over the past couple of years.

S
Sean Murray

Moes always has great food, the team are always smiling and seem pleasant. The staff always let you know if items will add an additional charge. Would recommend Moes for family dinners,and casual hang outs.

N
Nora

Some days are better than others. Sometimes the line is a mess where all the food is and doesn't look too appetizing, but it is tasty for the most part. Sometimes online orders are messed up, but I love the stack so I'll be back lol.

M
Mary Herring

They have good food and very friendly staff, but the staff is not very knowledgeable on what is in the food. I have an allergy, and when I asked if it was in certain foods, it took what I believed to be the manager coming out and actually looking it up. But otherwise, great service!

M
Mark Dreisenstock

I usually get a bowl. The portions are good and the food tastes good as well . You will not leave this place hungry. The only down side is the price. If you're looking for cheap fast food this is not the place to go. However, the food quality does justify the price.

LCR
LCR

The staffs are nice and the restaurant is clean. Pricing is reasonable, It was around $10.70 for this bowl. They give you good portion and the food is filling. However, it’s very bland. I definitely prefer chipotle over this without a question because chipotle has more flavor/seasoning in their food. Moes seems to have a few more things that you can add to your bowl though, cucumbers, jalapeños and cilantro. I would recommend if you’re looking for something affordable and filling.

Elizabeth G Tegart
Elizabeth G Tegart

Moe's Southwest Grill is pretty good. I much preferred the taco over the bowl that I tried. With a drink you're looking at about $13 a person, depending on what you order. If you're a Chipotle fan, the two are much less similar than one might think. Chipotle has better flavors, IMO.

D
David Warren

Portions were big. We ordered 3 different bowls. Chicken, beef, and steak. The steak was a little tasteless, the chicken was so so, and the ground beef was the best out of the 3.

E
Eric Quinn

I usually have a great experience at Moes on Altamonte Ave this time it was incredibly busy and the staff must of gotten my order mixed up with the woman In front of me in line. My brothers bowl which had steak in it when I arrived home he had no steak in his bowl. I understand mistakes happen but it's the employees job there to keep track of the orders and keep track of what they are doing.

E
Eleanor Murray

I have been to other Moe's. This will not be my favorite. I went at 6:45 pm on a Wednesday. Not busy at all. There wasn't a smile among any of them. My husband likes things spicy, so I asked for their suggestions of all the options. I got shoulder shrugs. Not a friendly vibe.

M
Morgan Robertson

Food was fine but staff was unprofessional. I asked two different employees for a side of pinto beans and didn’t get any. They should be more focused on the customers and less focused on joking around with each other.

m
michael hand

I didn’t get a welcome to Moe’s. The guy behind me did and the guy in front of me did must be I need to wearing a suit because the guy in front of me and the guy behind me both did also asked them if it was for here or to go and if they wanted chips, I didn’t get either actually had to ask for them gave the other two guys a decent bag of chips he barely gave me a scoop, pitiful service

M
Mindy Schreiber

This Moe's has the standard options for food and nice staff. However, we ordered 2 quesadillas and they were on the grill a LONG time... We had to ask for them so they wouldn't burn! Maybe it was just a moment in time, a shift change, or general confusion. Overall, good experience.

J
Jerry Place

If you watch the servers create your meal they skimp on most everything including the protein. The seating area is always very dirty. Service is fast.

J
Joe Guice

Really just a meh experience. Food did not come out piping hot like I expected. Why am I biting into a quesadilla that’s luke warm when it was just on the grill? Probably rushing and not cooking long enough. Idk I feel like moes use to be at chipotle level but now it seems not far above Taco Bell. I would be surprised if this location survives another year. Management needs to step in and make sure company standards are being followed. Also really expensive…I know everything is now a days but $30+ for 2 quesadillas? I should’ve just made them at home.

L
Lloyd Robistow Sr

Food is ok in a pinch, they just need a little more attention to detail. Ordered a crunch wrap and it had no crunch/hard shell... place wasn't busy at all and only one person behind counter taking order and making...

S
Solomon Jest

Poor management? Too much traffic for too few employees? Interior was a mess. Garbage overflowing. Scraps on tables. Oily floor. Then order delayed. Order found to be missing requested 2 salsa cups. Missing queso at extra cost. Ingredients missing in burrito. Poorly wrapped. Can't do this Moe's location for a year or more. Sad.

B
Brandon Hyde

I've doordashed from here 3 times now and they never put the salsa in the bag for the chips. Super annoying and lack of attention to detail

J
Jody Feurstein

Come to schenectady location about once a week food is served with attitude like your bothering them , always out of something an have a excuse to not bring out more paying premium prices service an available product should match...jmo closed wrong one Amsterdam was Way better..

P
Peter Pompeii

The food is okay, nothing spectacular, but the value is way down. Their quesadilla is actually half a quesadilla. And $2.49 for a tablespoon of queso seems excessive. I think I'll stick with Chipotle from now on.

J
Jessica D

Food is never ready for pick up here. Have had missing items a few times as well. There food is actually pretty good but I noticed I usually feel a little sick after eating from here. Chipotle is definitely a better option in my opinion.

C
Carter Bouleris

Food is good just 8 people and messed up my order also ice machine dosnt work who dosnt have ice in there bev slow working rude and overal just a bad experience

A
Amber H

In addition to the place being filthy (crumbs from days/weeks ago in the booth cushions, floor sticky, iced tea containers dirty), the customer service was not great. My husband ordered something off of the menu and wanted to slightly customize it (just add rice and onions) and was told no very rudely and when we realized we forgot my son's cookie, my husband went back to get it, it was thrown at him. As expensive as this place is for food (3 people, a kids taco meal, a kids quesadilla meal, a chicken club quesadilla and a bowl of queso= $40.00 for fast food???) it was not in any way shape or form worth it. Highly recommend avoiding this particular location. If they keep the dining room that dirty, I fear for the food safety.

Stephen C.
Stephen C.

I placed an order early in the morning. I SPECIFICALLY asked them to please number the orders, they did not. I SPECIFICALLY asked for utensils, I did not receive them. To make matters worse, they shorted me an order then denied that I placed the order. They blamed it on Door Dash!

Lauren Bennett
Lauren Bennett

The owner of this location should be ashamed letting three teenagers try to run the whole restaurant during a dinner rush. These poor kids were drowning and one didn't even know how to properly wrap a burrito.

Christina Heigel
Christina Heigel

Just putting this here for anyone who is considering ordering online and going to pick up…last night my husband and I were there and while waiting to order, we saw a staff member make burritos for an online order/door dash etc. but the staff member was NOT wearing gloves, he rolled the burritos as well with no gloves. I did email corporate about it, but who knows what they’ll do, I’m not looking for anything, but someone needs to be made aware. This Moes location has definitely gone down hill, our bowls were made so sloppy/without a care in the world. Not really sure what’s going on, used to have great experiences there.

Anthony Poli
Anthony Poli

I like Moe's as a restaurant quite a bit. Avoid this location. My pickup orders have repeatedly not been ready by the pickup time and I've needed to wait 15-30 min for them. They do appear to be properly staffed to handle the number of customers they get. Currently, I'm only returning because of my more patient half's pregnancy cravings.

B
Bill K

How does eating a charcoal burrito sound to you ? How about a charcoal salad ? That's what my wife and I had. Either the beans or the rice was charred to a crisp and they salvaged the rest that looked OK to serve the masses. Maybe they'll just think, as I did while eating the majority of my food, that it's a new smoked flavoring. OK, so someone made a mistake. While still burping charcoal, I wrote corporate, who relayed my message to the district manager. The DM apologizes and insists they have got it right now so we can come back. As an incentive to return, the DM asks if we are members of the Moe's rewards club so he can give some extra bonus points. Nope, NOT my wife or am I, are reward members. I wrote back with an email to tell the DM , we were not reward members and that was the end of discussion. So.....tainted food from the servers and a basic insult from the District Manager at Moe's. Yell "Welcome to Moe's" all you want at the door, but your charcoal tainted food and insulting management are two strong strikes that do not resonate that welcome.

S
Sera Faulkner

We’ve tried this location many, many times and they have messed up our order at least 5 times. We always give them chances because people make mistakes, but this was just too much. We will not be going back.

G
Gloria Brown

Had a taste for a burrito bowl went to Moe’s yesterday.... this guy starts fixing my burrito bowls .... has his mask hanging off his face sneezed and kept right and on fixing my food. I spoke to whom am to presume was a Mgr they did absolutely nothing and I walked out! Please people in the midst of this pandemic when restaurant establishments are closing left and right.... make these restaurants accountable and responsible.....especially if yr patronizing their restaurant and you don’t have to! P.s. ooh and by the way he laughed aftr he sneezed all over my food! Ooh and this was the Moe’s on Altamont Avenue in Schenectady NY.... I now go to Moe’s in Clifton park NY or Glenmont NY!!!

D
David Gallagher

Honestly do not know how they are still in business in this area. They are so stingy on the meat and then charge extra 2 dollars for a half scoop of meat.... bombers and casa real are so close in distance and food is 10 time as good. On top of that the service is always below average ....would have given 0 stars if that was a option

J
Josh Rarick

The food was sloppily put together, the service was not good, borderline rude and I ended up getting sick after eating there. So did my nephew and his friend. DO NOT GO HERE, drive to Central Ave in Albany for a better experience.

R
Rovin Perez

I put for a pick order but they couldn’t follow the order everything were wrong they send me only rice and Beans with cheese when I even pay for extra stake to be in my order the worst place I been there couple times and the place it’s not that clean other this it’s the last time I get food from there

d
damiano costantini

just had Moe's delivered, not only was i missing items what i received was wrong, i called to let them know. the woman asked me to hold i waited 10 mins on hold someone picked giggled and hung up on me. i called back and no one picked up now the phone is off the hook. place is a joke

S
Shane Redman

Absolutely disgusting and totally disappointing. I ordered an earmuff bowl with chicken and steak, every piece of steak or whatever substance it was, is hard and chewy and no matter how much I chewed it, the meat wouldn’t break up, there are actually strings of meat together with fat, this place is usually good, I order this every time. I saved the meat just in case I get sick or food poisoning, I sent a picture on top of the Moes lid, definitely sending a formal complaint to Corporate office, also when we opened the nachos it was mostly crumbs, do not get the steak meat here!!’ Must be under poor management now or a sick joke.

S
Sierra Deppe

Mobile ordered food at 7:26pm then got food around 7:45 but order was wrong. They substituted my steak for ground beef without notifying me first or telling me when they gave me my food. I ask for my food to be remade and thats when they told me they were out of steak so I got chicken instead. They served a family of 6+ and 2 other customers before remaking mine. As my food was coming off the grill, the employee dropped my food on the floor so it had to be remade again. I didn't get to eat my food until 8:21pm. Almost an hour after first ordered. Got free queso and chips to compensate for food mess up and long wait.

A
Amanda Errico

Waited in line while the employees made orders to go and for door dash while people were coming in waiting in line. After finally being waited on only one type of rice available. Ordered queso on the side and paid for it. Get home and the queso not in the bag. This isn’t the first time. Salsa bar almost empty with very little selection. Hot sauce tastes like water. This will be the last time we go there we will drive the extra way to Chipotle where the actual customers in the restaurant are a priority over the door dash orders. If you can’t hire enough people to have customers satisfied in store then maybe you shouldn’t fill deliveries

S
Steve Coughlin

Have tried ordering online multiple times and not once has my order been right. They have forgotten burritos TWICE, forgotten toppings on nachos, and have gave me the wrong burrito. They need to stop rolling joints and start rolling better burritos.

S
Susan Donnelly

Worst customer service. Manager refused to get on the phone to talk to me to refund my money. They sent 1 stack completely wrong and 3 others had zero jalapenos that was ordered. And they tried to make me have to call door dash back as if it was there fault which it was not. They never asked what which order was messed up to even attempt to fix the problem. Their excuse was they were busy but to not resurrect the issue is completely uncalled for and unprofessional.

J
Jackson Selent

Absolutely horrible. Ordered food from this location and only had issues. First I got a 30 minute delayed combined order and when the food finally came 3 of the 5 ordered were missing. After calling, and asking for refunds all I got was one extra queso. This isn't the first issue I've had at this location as I've eaten in store twice and both times my ordered were messed up. I would not recommend this location unless it's your final option. Absolutely terrible service

K
Katie Allen

I got a delivery from this moes and they delivered the wrong order. I called them to get a refund and they said that everyone had gone home (at 7:30 in the evening). They took my information down but never called me back. I called the next day....same thing. I called again the day after..."oh the manager is the only one who can do that and they don't work except for fridays". I called a fourth time and they still haven't refunded the order. I'm pretty sure that the manager is ducking my calls at this point. Over $50. Very weird.

M
Mary Madison

I figured with it being an early weekend it would be busy, did online pickup. Suppose to be ready at 7:59 at the Altamont location Ordered 2 homewrecker bowls. Went Inside at 8:10, it's now 8:20pm and it's not ready yet. Is there one person doing online orders? Very unorganized. There were also people before me still waiting while people in line were getting their food first.

L
Lisa J

First time getting food at this location and instant regret. Got steak in both of my bowls and it is extremely salty to the point where it’s not edible even mixed in with the rest of the food. Contacted restaurant to let them know and the manager’s response was” well if it’s just “salty” we can’t do refunds. Mind you; I didn’t call for a refund. I can go thru that process thru the delivery app if I wanted. Not worth the hassle. If you want MOE’s get from another location. I’ve had from the Latham location several times and it’s always good.

M
Michael N

The amount of queso that comes with the nachos has been downsized drastically. I have no reason to visit moes again, as the large queso was the primary reason I get moes food.

Y
Yuuki Daisuke

Came to order and they made it wrong. Claimed they can’t remake orders cause they made it according to the receipt even tho they did not. Refused to help or remake the food I didn’t even want a refund and I didn’t even eat the food. Waste of time and money. Chipotle is way better

M
Magdalena Diaz

This place is extremely dirty and disgusting all counters dirty smells disgusting the kitchen disgusting the place in general is disgraceful you could tell they did not clean the night before the floors the tables the counters the kitchen the grills the pots it smells bad. This place should close until is fixed and completely clean to the public. JUST NASTY! 😡😡😡😡😡😡

O
Oktavia Cemerys

Stop putting 2 people on the floor. The service is so slow and the poor people working there have to carry a job that used to be 4 people.

C
C MacDormand

Walking into the Moe's on 1400 Altamont Ave there is a very strong sewer smell .No smell inside. Food- They have removed pork , mushrooms, cooked green peppers, the quality has spiraled downwards. Sad now it's not much better then a Taco bell 🔔.We won't be going back . Lunch time and there were 25 empty tables . Management should open there eyes up and make improvements ASAP. Good bye Moe's.

S
Shyanne Delacey

The service has drastically gone downhill. Customers are no longer greeted with a cheery “Welcome to Moes!” We weren’t even acknowledged at all after standing in front of the counter for 10 minutes. They didn’t ask if our order was completed just put the lid on our bowl and pushed it down the line. Zero communication between the line workers they were unsure of what was actually in our order and they were oblivious down at the register and tried giving us things that we didn’t order or pay for. When we had an issue with a coupon at the register instead of asking someone else how to put it in they just simply said we can’t do that today. From start to finish just lackluster customer service and very disappointing from how the place used to be run.

C
Chad Fuller

As a long time Moe's customer who has gone to this location for many years, I was truly shocked by how far this location has fallen. Truly terrible customer service with rude staff, no "Welcome to Moe's" on entering, out of queso and salsa was not refilled, barely giving any chips, and beyond overflowing garbages is just some of what I experienced. I have worked fast food before (also making $5/hr less for the same work) and understand being busy causing longer time in line and that being stressful, but to also be extremely rude to customers is unacceptable. I never complain or cause issues I just expect a certain base level of kindness and service. Pretty much every other customer received the same attitude and service that was in the location.

M
Marlon

Super rude lady. I asked for extra meat. She wouldn’t even sell it as an extra item. Refused to customize the bowl. She said she can only serve it as it comes. She said she was waiting for a promotion to a higher position so she was doing everything by the book. Damn shame

G
Griffer

I come here pretty often and I know a lot of the employees who work there. Normally my food's pretty great but as of the last 10 times I've been there with all the new employees everything has turned to garbage. Whether it is their poor attitude or poorly manufacturing their products because you know they don't want to be there. I used to tip the staff a 5 or a 10 because they were good, I won't give them $0.50 now because of how poor this place is and how bad it has gone downhill. If I were you go to the one in Clifton Park or the one on Central Ave the 5-minute Extra Drive is worth not having terrible employees get your stuff wrong then give you attitude when you want them to fix it.

C
Colton Jaquin

We just went in to get dinner half way thru our road trip. 2 people in line before us. No biggie. They get done. Our turn. Puts half a scoop of steak on my homewrecker and puts it aside to wait for the next guy to put the toppings on. Meanwhile wife and kids meals aren't done at all. 3 employees all working take out and organizing instead of helping us. So we left. Worst customer service ever.

I
Ivellisse Ruiz

The food was not all that great it was missing a lot of seasoning. There should be more meat options than just adobo chicken and over pepper ground beef because there was no flavor on just about anything the only thing was actually really good taste was the the guacamole others may say that the steak was delicious but it was not all that great but the food was really not all it's cracked up to be other than the guacamole and the chips were great, no sauce was given and supposed spicy sauces were either too sweet or very bland you guys need to figure out what flavors you can use but always remember salt is always a good flavor you can use that will actually give someone satisfying feeling when it comes to your food. I'd rather go back to Chipotle's.... Next time use Sazon Goya or pronounced by Some people "Susan Go Yah".

A
Anonymous B

bad management. this place will be out of business in a few years for sure. it has drastically gone downhill over the years. they’re always messing up online orders, employees don’t know how to portion, and overall ghetto/dirty environment. the guy making my food looked like his gloves were on for hours without changing them. they were all ripped and his bare fingers were touching my food (he didn’t even notice) gross... any time i’ve gotten food here it’s always never worth the money i spent. save your money or go else where.

C
Culia Peterson

I ordered through DoorDash and when I got my order there were tomatoes on my food and im allergic to tomatoes. If I wouldn’t allergic I would have just eaten around them. I know I didn’t select them

f
festerND NaN

Ordered online, apparently reading is a real problem with the employees. Missing ingredients, ingredients that weren't supposed to be present were added. May if you order in person they will be able to get it right. The food tastes good, just wasn't made right.

S
Shane Sczepankowski

I mean, let's be honest with ourselves right? This is a chain restaurant with decent standards. This particular location is clean with good service and good employees, but at the end of the day, there are plenty of other local restaurants that you could support that would provide you a better product and a better taste.

Breanna Palmatier
Breanna Palmatier

Ordered from here 2 of the same thing. I received someone else’s order and then I received 1 of mine which had bugs in it. I highly recommend now eatting from here. My name is breanna(as you can see I got an order from Gabrielle as well. Plus one bowl with bugs.

R from NY
R from NY

The last time I went here was for a Moe's Monday. I ordered a homewrecker as I always do, I always get half steak, half chicken. The last time I was there, I was told that I would be charged double meat because of it (after it was made) but it wasn't even a half a scoop of the meats. Food wasn't even good. So dry and old tasting. Then the free chips they gave me? 8 chips. Don't offer something for free if you don't actually want to give it out. So not worth it. Costs more, get less, just like everything else. Will never go there again!!

J G
J G

Ordered online. One meal didn't have the correct meat and both meals had very little rice and instead of tops they put aluminum foil on the bowls

Sam C
Sam C

One of the worst experiences I’ve ever had at the most. They were telling customers their grill wasn’t working and that nothing could be made on the grill so pretty much only burritos or salad and they only had steak or ground beef. Their grill wasn’t broken. They were cleaning it early at 7 o’clock when they close at 10 PM. The soda machine was out of ice. They were out of the mild salsa. This moes was the worst quality I’ve had.

Lindsey Zawisa
Lindsey Zawisa

Very impolite and closes grill a half hour before closing and told they didn’t want to clean the grill again. Also “out of” almost every ingredient but seemed to be closing and putting everything away. Very unhappy usually a loyal customer to this specific moes.

Kaydan B.
Kaydan B.

Workers have no idea what there are doing, stood in line for 20 minutes to still not get served. Workers couldn’t even fold a burrito, burning everything on the grill, and none of the bins with food in it was stocked. Would not recommend. When you have customers saying “just get a bowl, because it’s easy” That’s when we knew we had to leave. 1 star.

Tonya Woods
Tonya Woods

After standing 20 minutes in line while waiting for 3 different online orders being made we finally were waited on and step one was completed of our order then after waiting an additional 10 minutes while our food was getting cold we finally got to choose our toppings and the taco maker decides to add ingredients we did not ask for and when I told him he began to slowly pick off a few pieces of lettuce and then looked at us like it was okay. What he should’ve done was make it over. We won’t be coming back

Av3
Av3

Went for an interview and had a meal Entire staff behind the table gave me a dirty look while making my food after I waited over thirty minutes maybe an hour for an interview. Then staff is talking badly about customers... Food sloppily thrown bare inside of bag with aluminum foil not even covering the stacker so it's coming out spilling everywhere as i pulled it out. Why are you angry at me or anyone else when we the customers are why you have a job and you had one customer per ten minutes? 10/14/24 4/24/25 Went in to grab a quick bite to eat Half scoops of vegetarian items? 3/4 scoop of the steak that already cost $2 extra then 10 tiny little pieces(about ahalf scoop, not consistent at all) in the second scoop asked for that would've cost a couple extra too. Dude makes a totally fine human accidental mistake by ripping tortilla slightly and then proceeds to dump the whole taco dropping bits of everywhere instead of just wrapping it with a second and throwing it on the flattop like a trained employee. Lost about $3-4 worth of food as he transferred tortillas so I just left and got pizza. No way am I gonna pay that much money for Moe's when your people are treating our food with so much disrespect. I went and got a $40 pizza after, it's not about the price. It's about he worst customer service I've ever seen in a restaurant. My grandmother got food poisoning whenever she came here and I never believed her this place was bad but it is pretty bad. I miss Menchies.

Chris Abel
Chris Abel

This used to be my favorite Moe's, but something has recently changed as the quality of the food is now the worst one in the area. Our $5 "Chili Crisp Chicken Crunchy Taco" was just a soggy soft taco with 3 pieces of chicken and some cheese. Our $15 stack was just filled with rice and some jalapeños and missing the gauc. I've had better food at the hospital. Not sure if their management has changed, but hopefully they change back soon!

Brian Robertson
Brian Robertson

Overtly expensive and severely disappointing! Can't wait for robots to take over these fast food jobs! 7 pieces of steak In a stack that was supposed to come with extra steak. A bowl of queso and half a cup of queso dumped in a bag of chips which blew out and went everywhere when the plastic delivery bag was opened. Missing salsas, sauces for a burrito bowl. It's not like they missed a salsa or napkins! They just stole our money and gave us half the food. The franchise owner and management should be ashamed of themselves!

Vrushali Patel
Vrushali Patel

I don’t know where to start. They have a big bowl but the quantity is so less. Not adding more stuff. The small lady feels like she wanted to go home and because we came she couldn’t go home. They gave chips at no cost but like 2-4 chips in bag. Very rough service. Quantity is so less. Spend like $35 but get food so lesss…..

Kimberly Westfall
Kimberly Westfall

I have always been Moe's customer especially at this one. Terrible customer service with snotty staff, no "Welcome to Moes” , messing up orders, slick comments, at one point the girl in the front had threw my queso in the bag and it spilt everywhere. I understand being busy causes longer wait time but it’s all in how you make it, to be rude to customers is unacceptable. I never write reviews, I just expected a phenomenal service like I normally get. I will not be coming back to this moes! Every customer got the same amount of rudeness! It is not expectable. My fiancé couldn’t even eat his food because they put someone else’s order in it.

Connectez-vous pour laisser un avis

Se connecter
👑 C'est le vôtre ? Réclamez-le GRATUITEMENT !

Supprimez les pubs et gérez votre menu

Explorez votre quartier

Plus de restaurants à Schenectady →
📸

25 Photos

Explorez les photos de Moe's Southwest Grill

Moe's Southwest Grill
Moe's Southwest Grill
Moe's Southwest Grill
Moe's Southwest Grill
Moe's Southwest Grill
+20 Plus
📍

Informations sur Moe's Southwest Grill

Comment s'y rendre

1410 Altamont Ave, Schenectady, NY 12303

Chargement de la carte...
Moe's Southwest Grill
Appuyez pour l'itinéraire

Points forts

💬
Nombreux avis
627 avis
💰
Économique
Niveau de prix
👨‍🍳
mexican
Type de cuisine

Services

🍽️ Déjeuner
🍾 Dîner
🥗 Options Végétariennes
🌱 Options Véganes
🥡 À Emporter
🚚 Livraison
🍴 Sur Place
🚗 Retrait en Bordure

Options de restauration

🍽️ Sur Place
🥡 À Emporter
🚚 Livraison
🚗 Retrait en Bordure

Infos Restaurant

Statut
Vérifié par le propriétaire
🕐 Horario Hoy
10:30AM-9PM
Note
3.9/5
💬 Avis
627
💰 Niveau de prix
$
⏱️ Visite typique
People typically spend 10 min here
📞 Téléphone
+1 518-355-6637
🌐 Site web
locations.moes.com
📋 Menu
Voir le Menu

Équipements

📶 WiFi gratuit
🅿️ Parking
Accessible en fauteuil roulant
🚻 Toilettes
💳 Cartes de crédit
📱 Paiements mobiles
🏘️

Le Quartier

Emplacement

1410 Altamont Ave, Schenectady, NY 12303

🎮

Jeux

🎮 Gagnez des Points en Explorant !

Jouez à Find Me et échangez des points contre des réductions chez Moe's Southwest Grill et d'autres restaurants

🎮

Gagnez des Points chez Moe's Southwest Grill !

Jouez à Find Me et échangez des récompenses ici

Gagnez des points supplémentaires et échangez-les contre des récompenses de Moe's Southwest Grill

🏆 Récompenses de Moe's Southwest Grill

💰

Réduction 10%

Chez Moe's Southwest Grill

1000 pts
Disponible
🍽️

Apéritif Gratuit

Lors de votre prochaine visite

2500 pts
Limité
👑

Table VIP

Expérience premium

5000 pts
Exclusif

pour échanger des récompenses et gagner des points

📋 Comment fonctionnent les récompenses ?

1

Jouez à Find Me

Chaque 100 points de score = 1 point de récompense

2

Accumulez des Points

Les workers gagnent 2x points par partie

3

Échangez des Récompenses

Réductions, nourriture gratuite et expériences VIP

Appeler
Laisser un avis sur Google
👑

C'est le vôtre ? Réclamez-le GRATUITEMENT !

Supprimez les pubs et gérez votre menu

Connectez-vous et jouez

Vérifiez votre email !

Pas de mot de passe — nous vous envoyons un lien par email

Nous vous avons envoyé un lien d'accès

Vérifiez votre dossier spam si vous ne le voyez pas