Starbucks

Excellent service and friendly staff, my family love to pick up a drink for the holidays!

I am from the UK & a Costa guy through out. This Starbucks right opposite to the Grand Hyatt, Union Square SF is probably the best cafe experience I've had in the whole of Starbucks chain I've been. More than the food it's the hospitality and the warmth the employees give that speaks volumes. Greeting almost everyone even during rush hours are small gestures that goes a long way. They even gave these free coffee cups for the festive season(not sure whether it's on all chains). Definitely recommend them. Kudos to the entire staff crew!

Super happy that they were open until 6pm on Thanksgiving day. There are chairs to sit though which was a little hard with kids to eat snacks. They made the perfect latte with 3/4th shot.

A great spot for early birds to grab a snack. The Caramel Frappuccino was just right. Sweet and tasty. Their Spinach Feta Wrap is a good option from the breakfast menu.

Corner Starbucks on Stockton and Sutter. Friendly staff. Pretty clean establishment. Ordered the bacon Gouda sandwich - pretty tasty 😋

Love pumpkin cold brew.. love the taste, the staffs didnt rush us to order.

Perfect spot to grab a Starbucks for anyone staying at the Hyatt. This is essentially a takeout only Starbucks as there is no seating.

Amazing time chilling here while we are waiting for our Paperworks to be done. Amazing view of seeing the Hustle and Bustle of San Francisco.

Abhinav Kaushik

I am from the UK & a Costa guy through out. This Starbucks right opposite to the Grand Hyatt, Union Square SF is probably the best cafe experience I've had in the whole of Starbucks chain I've been. More than the food it's the hospitality and the warmth the employees give that speaks volumes. Greeting almost everyone even during rush hours are small gestures that goes a long way. They even gave these free coffee cups for the festive season(not sure whether it's on all chains). Definitely recommend them. Kudos to the entire staff crew!

Sandhya Prashant

Super happy that they were open until 6pm on Thanksgiving day. There are chairs to sit though which was a little hard with kids to eat snacks. They made the perfect latte with 3/4th shot.

Ivan Martinez

A great spot for early birds to grab a snack. The Caramel Frappuccino was just right. Sweet and tasty. Their Spinach Feta Wrap is a good option from the breakfast menu.

UniKorn Gurll

Corner Starbucks on Stockton and Sutter. Friendly staff. Pretty clean establishment. Ordered the bacon Gouda sandwich - pretty tasty 😋

Pakamon T.

Love pumpkin cold brew.. love the taste, the staffs didnt rush us to order.

Judy Faye Mangila

Amazing time chilling here while we are waiting for our Paperworks to be done. Amazing view of seeing the Hustle and Bustle of San Francisco.

Brad Loncar

Perfect spot to grab a Starbucks for anyone staying at the Hyatt. This is essentially a takeout only Starbucks as there is no seating.

ANNA BOND

I like the service in this Starbucks. Nice stuff.

Aside from the cold and hot beverages there are numerous food items to warm up and cookies plus sandwiches and other sweets to mention a few...

Joseph West

Aside from the cold and hot beverages there are numerous food items to warm up and cookies plus sandwiches and other sweets to mention a few...

Drinks were good, can recommend the pink drink

Good coffee but not the best of interiors.

This is a Starbucks, like many others. It is perfect if you're in a hurry, and need caffeine. I've been to this Starbucks a number of times, and never had an issue. In fact, I think that it's always been a fairly quick in and out for me, since I've usually come to this one at off-hours. That said, it's exactly what I was looking for at the times that I've gone, a quick cup of decent coffee, and sometimes a healthy snack when I'm in a hurry.

The restrooms are large and extremely clean. The coffee is very nice. It is always hot. The staff are very polite and nice. Very clean looking. The tables are smooth and shiny clean. I'd recommend for a morning coffee when it is the people.

Standard Starbucks coffee shop located just North of Union Square. It’s not too busy. Staff is friendly and accommodating. No seating inside and no tables outside. I think theft is high so most merchandise is locked up. Just ask. Parking is limited. Either walk, take public transportation, or pay to park in a garage.

Good Starbucks. Convenient location. Line not too long. Not a huge amount of seats, but enough to have some chance of sitting down.

Very nice coffee place but it gets very busy on the weekends. Conveniently located across from Hyatt.

Joseph Thurakal

Good Starbucks. Convenient location. Line not too long. Not a huge amount of seats, but enough to have some chance of sitting down.

Average Starbucks experience, but no seating so just a to-go location. They were very quick, and my drink was as expected from Starbucks.

Definitely enough seating, and good drinks. No sockets though. Big drawback of this location. Great barista (beard, buzzcut? and glasses), super kind & welcoming.

Gabby Wong

Definitely enough seating, and good drinks. No sockets though. Big drawback of this location. Great barista (beard, buzzcut? and glasses), super kind & welcoming.

Aiden Shanks

Average Starbucks experience, but no seating so just a to-go location. They were very quick, and my drink was as expected from Starbucks.

Maybe I entered at the wrong time. Was only customer. Staff were all socializing with each other which is totally fine if there is nothing to do. But, once I ordered they seemed distracted, not really paying attention and got my order wrong. No biggy, they corrected it. Still...

Not a fantastic experience, starting off with how homeless people are camped out at the front door, asking for money. Staff was not too welcoming. It was close to my hotel which gave me an option, but if there were other options, I would have been happy to take them

Small seating area and can get very crowded quickly because of the line of customers wrapping around the store. No outlets available for charging of devices. Good experience if one is grabbing a mobile order. Not the greatest space to do any work.

Location is great but they don't have plugs available, so don't come to work just to have a coffee.

L Miguel Vargas F

Location is great but they don't have plugs available, so don't come to work just to have a coffee.

I stop by on the way to work almost every weekend. Some baristas don't apply the cup discount that also gives you extra stars when you bring your own cup. Not a big deal, but it's annoying.

April 29, 2017 5:45PM Horrible! Came in for a cup of coffee and was greeted with impatience and neglect while I waited in a 2-person line. They ultimately served me a cup of burnt coffee. Detail: There seemed to be some kind of problem or mix-up with the previous orders when I joined the line with two people in front of me. The lady who was at the head of the line grew impatient. Not wanting to wait any longer, she left the store without ordering. After noticing a growing queue of unhappy customers, the clerks quickly took the order of the next customer, a man in front of me. They then continued to work on their problems neglecting me and the rest of the people in line. After 10 minutes of waiting, the barista greeted me with frustration and an unapologetic attitude when she finally began to take my order. I would recommend walking two more blocks down the street to another Starbucks or Coffee Bar for a better experience.

Starbucks on the smaller, slightly more unclean side, is how I would describe this place. Whilst the menu and music is consistent with the Starbucks experience, the seating area isn't crash hot. I wouldn't pick this place to congregate with people. It appears to be a quick stop-off for busy workers and tourists looking for a coffee or bite.

My first day in SF and I received the most horrendous service I have ever experienced. First the lady kept saying my name completely wrong and then when she said the order, she got mad at me when I picked it up?? Then when I asked a tray for my THREE drinks she was yelling and saying that trays are only for FOUR drinks. Unbelievable.

Starbucks used to be nice. Now it has the exact same atmosphere as some dirty fast food place that wants you get get out as soon as you can. Whatever value Starbucks used to offer for their overpriced coffee is now gone.

Very rude antipathetic manager (white man, short hair with a beard, light brown/red hair) with such a nauseating Californian attitude, who told me : 'I hope you have the day you deserve" because I was asking for a Mint herbal tea that they have on the wall but would not sell to me since it is reserved for more ''complicated drinks''... such a poor customer service and a poor frustrated manager on duty.

Jeffery is not a good customer representative. He refused to provide the service.

Terrible service and local. First, very unpolite personel. Rude and 0 welcoming, makes you feel you are bothering them. The person at the cashier today at 8.30am is an example. Second, there's no chairs to sit...? Tables but no chairs. Not the standart SB has for sure.

This Starbucks is very inconsistent. I always order the same drink and its always different outcome. I also notice they always have some one new. One time I caught my barista topping my drink off with water because the cup was not full. Not coming back here.

They did not give me my order completely while I was standing there waiting for my teas they were talking to each other and ignoring me. I waited 15 minutes for 2 Earl grey teas and finally got tired and told them... Their attitude wasn't the best and they did not even apologize.

I come to this Starbucks a lot and the morning team is generally great. The afternoon team is rude and not helpful. The gentleman who looked to be as one of the leader was talking so loud behind the counter the woman taking my order could barely hear me and he was extremely rude when I was getting my order. Disappointing!!

Very rude people work here. She didn’t want to give me drink I always have in Starbucks So unpleasant experience. Avoid this Starbucks

Well what can I say, 20min to closing and but they decided to close down early. So no coffee for me. I get it when you close five minutes early but 20min is a bit over the top! I’m a Gold Member in two countries but this really annoyed me A LOT!

Svetozar Kobilarov

Very rude people work here. She didn’t want to give me drink I always have in Starbucks So unpleasant experience. Avoid this Starbucks

Martin Hammer

Well what can I say, 20min to closing and but they decided to close down early. So no coffee for me. I get it when you close five minutes early but 20min is a bit over the top! I’m a Gold Member in two countries but this really annoyed me A LOT!

Management was rude. The workers were awesome though!

Horrible experience. I heard the baristas speaking ill about customers in my native language which is Tagalog. Very unprofessional. A lot of homeless people around the area. I was in the store for under 10 minutes and 2 homeless people came in.

Update. Manager jay likes to take it upon himselt to harrass the black guy sleeping in the room between sips of coffee. So from 5 stars to no stars thanks to jay. Racist unqualified management. I cant believe the discrimination i witnessed here. Jay needs to be fired. Written up, retrained at min. But fired is best. No racist management at startbucks. I will organize a boycott if this guy keeps bothering paying customers. Totally disgusting reprehensible behavior. Old review before jay: One of the best starbucks i been too and i been to hundreds. No outlets which is a hipster coffee shop thing. Go to apple store and charge. Then come here for coffee. The staff is excellent. Cheers. Starbucks needs to give these folks a raise. And bonuses. And more. Never been treated better.

I was standing in a line once to get my morning coffee, when I was told by the only barista that “you have to leave you can not stay here”, when I asked why? She started to say she will call a police without giving me a valid reason. Atmosphere? With a psycho barista like that it’s not between 1 and 5 stars, it’s supposed to be negative. Never go Starbucks in SF after this, there are many other fancy places with better coffee and normal acting employees.

Very bad customer service, the girl who gave us the drink was very curt and unfriendly and she didn't even put the lid on the plastic cup.

Matthew Stephens

Update. Manager jay likes to take it upon himselt to harrass the black guy sleeping in the room between sips of coffee. So from 5 stars to no stars thanks to jay. Racist unqualified management. I cant believe the discrimination i witnessed here. Jay needs to be fired. Written up, retrained at min. But fired is best. No racist management at startbucks. I will organize a boycott if this guy keeps bothering paying customers. Totally disgusting reprehensible behavior. Old review before jay: One of the best starbucks i been too and i been to hundreds. No outlets which is a hipster coffee shop thing. Go to apple store and charge. Then come here for coffee. The staff is excellent. Cheers. Starbucks needs to give these folks a raise. And bonuses. And more. Never been treated better.

Beazley Caso

Very bad customer service, the girl who gave us the drink was very curt and unfriendly and she didn't even put the lid on the plastic cup.

Katrina De Leon

Horrible experience. I heard the baristas speaking ill about customers in my native language which is Tagalog. Very unprofessional. A lot of homeless people around the area. I was in the store for under 10 minutes and 2 homeless people came in.

Maria G Vasilieva

I was standing in a line once to get my morning coffee, when I was told by the only barista that “you have to leave you can not stay here”, when I asked why? She started to say she will call a police without giving me a valid reason. Atmosphere? With a psycho barista like that it’s not between 1 and 5 stars, it’s supposed to be negative. Never go Starbucks in SF after this, there are many other fancy places with better coffee and normal acting employees.

Amanda

I come to this Starbucks a lot and the morning team is generally great. The afternoon team is rude and not helpful. The gentleman who looked to be as one of the leader was talking so loud behind the counter the woman taking my order could barely hear me and he was extremely rude when I was getting my order. Disappointing!!