Jack's Urban Eats

Norma Acuna

Love their delicious dishes. My favorite is the Chicken Teriyaki, California Roll, shrimp tempura, salad , white rice and a Miso soup. We also love the Shrimp Pad Thai. Super delicious.

Berni Mendoza

Beautiful and very tasty food. The Sea bass and shrimp with Thai Basil. Many sushi options. Love the ambience of traditional Thai/Asian decor. Our server was pleasant and attentive.

Jason Johnson

Lots of food items to order. Some of them are excellent and some are a little bland. The mango sticky rice was excellent. I'd give it 4 stars overall, but if you find the tasty items then 5 stars.

Nick QueenofMeme

Super attentive, friendly and fast greeting! Great ambiance. Really extensive menu - lots of options from Thai to Japanese cuisine. Ordered the Creamy Jalepenos for an app and the Phad Thai. Both awesome and menu is moderate to lower priced for this types of cuisine.

Adrian Ispas

Nice staff, beautiful interior, lots of choices in the menu ( maybe 60-70 for Thai and about the same for Japanese menu). If something you don't like that much ( some flavors could be strong for people not used with traditional Thai food) , next time you have lots of choices to experiment, there is something for everybody. Ask about desert options ( quite some variety too).

Nice service and nice to be able to choose from so many different things as a family of 4. One daughter wanted Thai and the other wanted sushi so this seemed like a nice option. Food was okay, but for the price I was expecting more. Pad Thai was a lot and just okay on flavor, but the other things we ordered were not that great. We don't live near this place so probably won't venture to try again, but maybe other things on the menu are better.

Pleasantly surprised to this new finding at the favorite Orchards At Walnut Creek place. Excellent Thai and Japanese cuisine, warm and friendly hospitality, authentic theme throughout the restaurant will make your evening complete. Two menus of different cuisine will be at your table providing best quality, fresh, deliciously prepared food. Anything your heart desire from appetizers to desserts will be each sides of the menus. Would highly recommend my favorite Tom Ka (Thai coconut soup) and Sushi Sashimi plate to have a taste of all of it. Don't forget to pay attention to the design and deco details. Thank you for the pleasant evening and hope to see you soon again.

Great little spot!!! Decor and ambience is great! Food tasted okay and was presented authentically. Service and prices are decent. Parking available all throughout the shopping center. 😏 Negatives: They messed up our orders for a party of 3. Wasn't the biggest fan of their Thai BBQ chicken when it was finally brought out. It was served chard and tasteless. 😩

Instead of getting my usual order I asked the waiter what they recommend and she suggested the Massaman curry which was a tasty alternative to your regular green or red curry. We also had the shrimp appetizer and drunken noodles. Both good. The service was fast and our waiter was nice and helpful.

I've eaten here about 10 times. There is a fairly large menu, that has many Thai and Japanese items, including nigiri, sashimi, and sushi. I highly recommend the yellowtail carpaccio, it has a perfect fusion taste with the sriracha and small slice of jalapeno. The Thai curries are incredible, and the sushi is just north of good. My only real complaint came this evening when I ordered the yellowtail carpaccio and got tuna instead... One small mark on a normally great place. For the price, I expect it to be exactly what I ordered, even if what I'm presented tastes good.

Naomi Renbarger

Nice service and nice to be able to choose from so many different things as a family of 4. One daughter wanted Thai and the other wanted sushi so this seemed like a nice option. Food was okay, but for the price I was expecting more. Pad Thai was a lot and just okay on flavor, but the other things we ordered were not that great. We don't live near this place so probably won't venture to try again, but maybe other things on the menu are better.

SC

Pleasantly surprised to this new finding at the favorite Orchards At Walnut Creek place. Excellent Thai and Japanese cuisine, warm and friendly hospitality, authentic theme throughout the restaurant will make your evening complete. Two menus of different cuisine will be at your table providing best quality, fresh, deliciously prepared food. Anything your heart desire from appetizers to desserts will be each sides of the menus. Would highly recommend my favorite Tom Ka (Thai coconut soup) and Sushi Sashimi plate to have a taste of all of it. Don't forget to pay attention to the design and deco details. Thank you for the pleasant evening and hope to see you soon again.

Jocelyn Hernandez

Great little spot!!! Decor and ambience is great! Food tasted okay and was presented authentically. Service and prices are decent. Parking available all throughout the shopping center. 😏 Negatives: They messed up our orders for a party of 3. Wasn't the biggest fan of their Thai BBQ chicken when it was finally brought out. It was served chard and tasteless. 😩

Gabrielle Ferro-Townsend

Instead of getting my usual order I asked the waiter what they recommend and she suggested the Massaman curry which was a tasty alternative to your regular green or red curry. We also had the shrimp appetizer and drunken noodles. Both good. The service was fast and our waiter was nice and helpful.

Mike Garcia

I've eaten here about 10 times. There is a fairly large menu, that has many Thai and Japanese items, including nigiri, sashimi, and sushi. I highly recommend the yellowtail carpaccio, it has a perfect fusion taste with the sriracha and small slice of jalapeno. The Thai curries are incredible, and the sushi is just north of good. My only real complaint came this evening when I ordered the yellowtail carpaccio and got tuna instead... One small mark on a normally great place. For the price, I expect it to be exactly what I ordered, even if what I'm presented tastes good.

Place is okay.. Food is decent. On our last visit, the food was pretty bland for some reason. Previous visits were much better. Shares the space with a Japanese restaurant (Oishi Sushi) Sort of weird one can order from either menu. It's sort of nice to have variety. but I think this place would do better splitting onto 2 physically separate restaurants or focusing on one of them.

Jay Fong

Place is okay.. Food is decent. On our last visit, the food was pretty bland for some reason. Previous visits were much better. Shares the space with a Japanese restaurant (Oishi Sushi) Sort of weird one can order from either menu. It's sort of nice to have variety. but I think this place would do better splitting onto 2 physically separate restaurants or focusing on one of them.

David R.

Update, While the service is still a bit slow its not as bad as it once was. I like the Thai soup and the Pra ram chicken then a sushi roll. They have it dialed in now. So go ahead and try it just don't have the expectation of a quick meal and you'll be fine. My old review I made an online reservation through Yelp. I do this on purpose to get good service. We arrived 5 minutes late 6:05pm Friday night. We were seated right away. However we sat there reading all the menus for 15 minutes and no one talked to us.. A drink would have been nice. Only when I waived someone down and said is anyone able to help us? Then our waiter showed up 5 minutes later. We placed our entire order. We ordered a Poke bowl, chicken satay and the seafood combo. It took a while to get our food and it finally showed up.. My wife's food arrives first then a few minutes later my seafood combo arrived. When I was almost finished my daughter's poke bowl arrived. Ridiculous plus she asked for no sauce and there was sauce on it. My daughter ate it since she was so hungry. The food was average. Nothing special. We wanted to try the fried ice cream and thought how long can that take... After looking around for our waiter we ordered. 10 minutes later we got our dessert. It was good. I asked for the check when the dessert arrived. The check showed up in less then a minute! Of course... They also took my credit card and brought back the check in a few minutes as well. So 8pm and we were done. If you read my other reviews its rare I give 2 stars. The service was so slow I may have grown a new gray hair. It's a shame since this place is so close to home. It's a BIG NO to returning.

Me and my wife have been having fun trying out all the restaurants in this little Plaza by Walnut Creek, and today was the day we're trying out this place. The place was pretty big with a lot of seating, and we were seated pretty quickly as the place wasn't busy. We had their tom ka soup, which was nicely flavored and robust. We also ordered their seafood wonder platter and chicken curry with broccoli. The first thing I noticed was that the soup was the only thing that was hot that was served to us. The curry chicken is just slightly above room temperature. The seafood platter is also a little tepid. The salmon was a tad overcooked, and the grilled scallops barely had any grill marks on it and cold to the touch and undercooked as well. The only redeeming part of the dish was the calamari, which was nicely breaded with a nice crunch. Service was a little slow as well when we returned our food to have it at least warmed up. Sad to say, but our experience with Thai Thani was underwhelming and a little disappointing, we would have done better if we'd just come back to the burger lounge around the corner. The place has potential, but be wary when you come by to try it.

I got a crispy pork belly with papaya salad, and they gave me a platter of uncooked vegetables (onions, garlic, cabbage, bean sprouts, etc.). I didn’t know what to do with them so I only ate the pork and hard boiled egg. The papaya salad I disliked. It was a little bit too salty for me. I think I waited long for the veggie platter to come (around 20-30min). The shrimp tempura was good though and the coconut juice straight from the fruit itself. The sashimi platter looked good and yummy, but we thought it wasn’t fresh

Got take out 2 noodle dishes so I can only review on the quality of these two items: Pad Thai with shrimp was good. Good amount of noodles and decent amount of shrimps. The lime and extra crunchy peanut was a nice touch. Pad See Ew (flat stir fried rice noodle) was very disappointing 2 reasons are noodles were mushy & no flavor in the sauce. just plain sad see attached photo. Will not return to this place for Thai food.

Ordered the chicken Satay and the BBQ Chicken Papaya Salad Combo set. Both were mediocre. The chicken of Satay was oily and fatty and the peanut sauce was oily. The BBQ chicken papaya salad wasn’t any better. The chicken looked so unappetizing. I’d never return to this place again. Sticky rice was good, but hard to screw that up.

reskapo

Me and my wife have been having fun trying out all the restaurants in this little Plaza by Walnut Creek, and today was the day we're trying out this place. The place was pretty big with a lot of seating, and we were seated pretty quickly as the place wasn't busy. We had their tom ka soup, which was nicely flavored and robust. We also ordered their seafood wonder platter and chicken curry with broccoli. The first thing I noticed was that the soup was the only thing that was hot that was served to us. The curry chicken is just slightly above room temperature. The seafood platter is also a little tepid. The salmon was a tad overcooked, and the grilled scallops barely had any grill marks on it and cold to the touch and undercooked as well. The only redeeming part of the dish was the calamari, which was nicely breaded with a nice crunch. Service was a little slow as well when we returned our food to have it at least warmed up. Sad to say, but our experience with Thai Thani was underwhelming and a little disappointing, we would have done better if we'd just come back to the burger lounge around the corner. The place has potential, but be wary when you come by to try it.

Paola Gutierrez

I got a crispy pork belly with papaya salad, and they gave me a platter of uncooked vegetables (onions, garlic, cabbage, bean sprouts, etc.). I didn’t know what to do with them so I only ate the pork and hard boiled egg. The papaya salad I disliked. It was a little bit too salty for me. I think I waited long for the veggie platter to come (around 20-30min). The shrimp tempura was good though and the coconut juice straight from the fruit itself. The sashimi platter looked good and yummy, but we thought it wasn’t fresh

V A

Got take out 2 noodle dishes so I can only review on the quality of these two items: Pad Thai with shrimp was good. Good amount of noodles and decent amount of shrimps. The lime and extra crunchy peanut was a nice touch. Pad See Ew (flat stir fried rice noodle) was very disappointing 2 reasons are noodles were mushy & no flavor in the sauce. just plain sad see attached photo. Will not return to this place for Thai food.

Irina Issakova

Ordered the chicken Satay and the BBQ Chicken Papaya Salad Combo set. Both were mediocre. The chicken of Satay was oily and fatty and the peanut sauce was oily. The BBQ chicken papaya salad wasn’t any better. The chicken looked so unappetizing. I’d never return to this place again. Sticky rice was good, but hard to screw that up.

Placed an order for pick up from this place. Ordered the Pad Se Ew and a Fried Rice. When I got home, I realized I didn't receive any fried rice, there was some other noodle dish that I couldn't eat cause it was definitely the highest spice level and tasted like crap. For the Pad Se Ew, there was uncooked pieces of noodles in the dish per the picture. I would not recommend this place to anyone!

Abhik Bera

Placed an order for pick up from this place. Ordered the Pad Se Ew and a Fried Rice. When I got home, I realized I didn't receive any fried rice, there was some other noodle dish that I couldn't eat cause it was definitely the highest spice level and tasted like crap. For the Pad Se Ew, there was uncooked pieces of noodles in the dish per the picture. I would not recommend this place to anyone!

customer service is terrible. we waited to pickup our food for 1.5 hours. staff was incredibly rude, and refused to speak to us or answer any questions. they also would not let us have a refund- we were starving and wanted to leave since they originally told us the wait would be 20 minutes, not an hour and a half. genuinely disgusted by watching how they treat their customers, and also how managers treat their staff. we will never eat here again.

Sasha Milshtein

customer service is terrible. we waited to pickup our food for 1.5 hours. staff was incredibly rude, and refused to speak to us or answer any questions. they also would not let us have a refund- we were starving and wanted to leave since they originally told us the wait would be 20 minutes, not an hour and a half. genuinely disgusted by watching how they treat their customers, and also how managers treat their staff. we will never eat here again.