Burger King

Cecil Donaho

Lady who took our order was very nice. I asked for mustard instead of mayo. Sandwich came with mustard and mayo. I took it back to the counter and was greeted by the manager. Told her the problem, very nicely. She pulled up the order on a screen to show me that they made it the way I ordered it. I told her that’s not what I ordered. She just pointed at the screen . I politely repeated that I wanted it the way I ordered it. She rudely turned her back on me , told someone to remake my sandwich and turned around and just stared at me with her hands on her hips. I went back to our group table. I was facing the other way, but my wife told me later that the manager had slammed the old sandwich into the garbage. Wow!!! What ever happened to “Have It Your Way”. I’m 73 years old, ordered food thousands of times at many different kinds of restaurants and never ever was I treated this way till today. We won’t be going back there until we think maybe Burger King figures out they need to fire her and get a real manager. Probably won’t take very long.

LaTasha Cumby

Manager had a complete meltdown because I asked for my order to be fixed correctly she was so rude!!!

Fresh Start Cleaning Co

Absolute worst place I’ve ever eaten. The staff (girl working the register especially) was beyond rude from the get go. Play area has not been cleaned in god knows when. Had pieces of dirt or mold in our fountain drinks.

Zackary Reeves

Terrible service didn’t even order food because lady at the front counter wanted to be rude and snarky and give dirty looks. they really need to watch who they hire.

Push Treez (PushSomeTrees)

I ordered a Oreo shake on the app and didn't receive it, they said their ice cream machine was broken.

Tammy Gardner

This is the worst Burger King I have ever been to. One of the employees proceeded to shout terrible stuff at me and my husband while we had our kid with us. We left and when we called the store the lady tried to say that it was the Sherman store so called and would not give me the number to the corporate office or anyone to give a complaint to. When I tried calling back no one picks up. I will never go to another burger kind and I would love for the manager of this store to please contact me . Employees should not be able to act like this

Amanda Favors

The lady at the register was struggling. We asked to speak with the manager who blew off that the order was messed up. We asked for 5 your way meals. These were not put in right at all so of course we did not get our food. The manager refused to fix the problem. Corporate you need to come into this place and get this stuff fixed.

L C

Fries tasted like old oil with no salt... Woppers were dry and tasteless & the bread was dry. I regret not going across the road to Braums... who's drive through line was wrapped around the building. And Burger King only had one car... Now I know why. Wasted money, we had to throw it out.

Jon Mcnabb

My wife was just now in the store and while in the middle of ordering for herself my mother in law and our 4 kids the cashier stopped taking her order and asked her to move out of the way so someone else could order because her order was big and taking to long. Then a cook from the back hollered that my kids were too loud. Did they forget that got a job at one of the only places in town with an indoor playplace? Needless to say my wife who will eat 2 or 3 times a month with that and number of people will not be back thanks to the staff clearly not wanting to work at all. I even tried giving them benefit of the doubt and asked my wife if the person behind her was maybe police or fire ems so they might be in a hurry and she said no. I'd bet with service like that this place will be closed soon.

bryan massong

Food is always good but have the customers pulling around to park just so you numbers look good is maniacal!!! I’m literally the only customer here and still get asked to pull around!!!

Flo-Entry

Awful Service, Overcharged, and a Sewer Smell I recently had a terrible experience at this Burger King location and will absolutely not be returning. The ordeal began with my simple order. The employee, Sarah, seemed to struggle with basic math and ended up overcharging me. When I politely pointed out the mistake and asked her to correct the total, her reaction was shocking and completely unprofessional. She didn't apologize or even acknowledge the error; instead, she had the audacity to tell me that I “don’t have to get” the food. This level of inconsiderate and hostile customer service is unacceptable. Sarah's attitude was dismissive and disrespectful. She clearly lacked the basic training and professionalism required for a customer-facing role. As if the poor service wasn't enough, the restaurant itself smelled terrible. There was a distinct, overpowering odor that smelled strongly like sewer gas, making the entire dining area unpleasant and frankly, nauseating. Between the awful stench, the struggle with simple transactions, and the incredibly rude service from Sarah, this was a completely disappointing and frustrating visit. Save your money and your nose—I highly recommend taking your business elsewhere.