IHOP
Breakfast, pancake · Burleson
Informazioni su IHOP
En IHOP Burleson, te damos la bienvenida a un hogar lejos de casa donde disfrutarás de clásicos americanos y, por supuesto, de nuestras famosas tortitas. Con una larga tradición, te ofrecemos un ambiente familiar y acogedor, perfecto para desayunar, comer o cenar. Ven a descubrir por qué somos el lu...
En IHOP Burleson, te damos la bienvenida a un hogar lejos de casa donde disfrutarás de clásicos americanos y, por supuesto, de nuestras famosas tortitas. Con una larga tradición, te ofrecemos un ambiente familiar y acogedor, perfecto para desayunar, comer o cenar. Ven a descubrir por qué somos el lugar ideal para compartir momentos deliciosos.
Cosa dicono i clienti di IHOP
IHOP in Burleson receives praise for excellent service, friendly staff (especially Ramon, Mauri, Melissa, and Severno), and a clean environment. Customers consistently highlight positive experiences, with managers actively ensuring satisfaction. A great breakfast spot!
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Tip: Don't hesitate to visit despite some negative reviews, as many customers report consistently positive experiences and attentive service. The management seems responsive to issues.
Services
Domande frequenti su IHOP
Recensioni di IHOP Burleson
We were just passing through and stopped here on a whim. It was pretty dead but our waiter was quick and very polite. Another waiter came over and challenged my son to tic tac toe and let him win and pick a mini shake. So kind and welcoming. The food was delicious, the bacon was crispy and hot, the crepes looked pretty close to the menu picture and were amazing. We all left full and happy. Such a pleasant experience.
Britney was our server today and she was just a sweetheart she was efficient and she was kind and very personable.
Marisol was our server. Her customer service was great!
Always feel at home at IHOP. Kind service, good breakfast food, plenty of coffee. What’s not to like ?
I give five stars for the service because of the manager we came in the waitress was busy the manager seat us down and other tables down she took our drinks order and also took our order and took other tables as well she then brought the drinks and less than 10 minutes she brought our food we were impressed gave us refill of our drinks and she told us our server will be right with us the server came she was really nice to our amazing surprise our check came and it was not even a name on it was the sever name and my siblings were like wow she did not even took the order in the name that's our first time seeing that because normally managers who took the order and keep it in your name and will get the top but she did not do that she transferred the ticket to a server that was really sweet of her she was nice the server was nice the food was good too thank you Ms sky we'll be right back again
Raven is the best server I ever had in my life Food was delicious
Everything was delicious and the people were very friendly.thank you
Since the first time I been here always it been 5 star!!
We haven't been to an IHOP in years, but I'm so glad we came back today! Daisy provided us with the best service!!! She was friendly, professional, and attentive! Our food was good. And we will definitely be back and ask for Daisy.
Me and my husband visited this location today our waitress was Ms Dawn.. her customer service was outstanding..not to mention her outstanding ray of sunshine personality made our experience well worth dining in..we will definitely be back especially to visit Ms Dawn..
Our server Marisol was amazing! She made the experience wonderful so we will definitely be back to see her!
Ms. Raven is the sweetest waitress I have ever had. She makes sure you are take care of and is very welcoming! Love her down!
Great experience great food Ms Dawn was exceptional went over and beyond to make sure we were taken care of
Our waiter (DQ) was the best! He was very attentive and friendly. The food was very good.
We came back to the Burleson IHOP because our last visit was so great—and once again, it didn’t disappoint! The food was delicious, the service was friendly, and the whole place felt welcoming. The best part? The music! It was upbeat, fun, and I knew every song. It made breakfast feel like such a good vibe. Between the food, service, and atmosphere, this IHOP is definitely our new go to.
Mia and Yaneli were the best ever! They made the atmosphere great, very helpful and kept us laughing. Definitely need more people like these two wonderful women here today! Will definitely come back because of them and their service.
Not a huge fan of IHOP (chain restaurants), however my aunt wanted to go here. I had the steak tips & they were actually really tasty. The server, Don or Dan... can't remember, was really great and attentive even with having several varying tasks to tend to. Give him a raise.
Just had breakfast here and Marisol was the best! She is an amazing server and all the food was great!
I had a great experience at IHOP today the manager Melissa checked on us multiple times and the server Marisol was MORE THAN EXELENT
Ihop really good food Ended up doing a minion challenge with my buddy where we have to order everything from the minion menu and eat it I ended up loosing I had only one pancake left to finish But still pretty cool experience ended up having to pay for both my buddy and I meals
The food was amazing and I ordered an omelette with a lot of cheese and the cook, Scott made my omelette perfect! The best place to eat. My girls and me absolutely loved the waitress Mia. Everyone go eat there and have Scott make your food!!
We've been to a LOT of IHOPs over time, but this one was by far the best! They were super busy on this Saturday morning, and yet there wasn't a very long wait time to be seated. The lady up front made sure our table was clean and dry before ushering us to it and providing us with menus. Our server, Treva, was fast, efficient, and professional, yet very friendly, polite, and full of sincere smiles. She patiently answered our questions about the availability of turkey sausage. Our food came out in a very reasonable amount of time. We noticed the presence of 5 line cooks and several servers. Although working hard to serve all tables as quickly as possible, the whole staff seemed quite cordial with customers and one another. We will definitely be back again when we come through Burleson!
Really enjoyed the family outing & IHOP Burleson made the day get off to a fantastic start! Kevin (our waiter) was prompt, courteous, and went out of his busy way to fill drinks and verify any of our needs. Oh, the food was delicious, hot, and exactly what we asked for. Give it a go for any time of day breakfast, lunch, or dinner items.
Ramon is definitely experienced and knows hows to handle customers. It’s not only a place to eat but the customers service was excellent! Definitely Melissa the manager and Ramon make a great team!
This IHOP was the first place I ever worked, over 15 years ago and going back is still nostalgic. I took my partner and baby for breakfast and we all enjoyed the food and service.
Had to wait 5 minutes at the front before a greeter came to seat us and that was a little irritating but none of that matter once our server Brittany came to our table! Exceptional customer service! Refills popped up without being asked for and plates were cleared out of the way without asking. She's very observant, easy going, and friendly! As far as food everytging was great, the guys in the kitchen were excellent this afternoon with prompt fresh food! Thank ya'll for helping my family start the day off on a good note!
This location used to not be good at all. However, something changed and they are now nlmuch better. I went on a Saturday and the food and service was great.
Hand wonderful & enjoyable service by Marisol. She was sweet, attentive & very polite. Her service was quick & made sure we had everything we needed & checked in on my daughters & I in a timely manner.
It had been years that I visited a ihop location. This experience was perfect Ramon our server definitely made an impact makes me want to come back just to see him. Melissa the manager was very friendly and nice they definitely changed my IHOP experience from bad to GREAT!!!
My son and I wanted breakfast at 3pm on Friday 1/30/26 so we came here. We were greeted by Mauri and Michelle, both were super sweet and did a great job. The food was delicious as usual, and my son tried the French toast and was impressed on how thick it was and tasty. Great ladies!!
Love Mauri!! She's has to be the sweetest waitress there!!! They're all sweet, but Mauri is a whole other level of sweet! Whenever I go in there, I always want Mauri as my waitress. She makes sure my eggs are done the way I like them and if they're not, she goes out of her way to make them right. Today, a customer said she was rude and I know that's a lie 🤥!! I was sitting 5 feet away from the customer that said Mauri was rude and she wasn't rude to the customer at all. Perhaps the customer was having a bad day and took it out on Mauri, but Mauri looked genuinely sad 😢 and hurt 🤕. As many times as I have been there, I've never seen her look like that. Despite that, she still kept a smile on her face while serving me and others; even though I could tell her feelings were hurt 🤕. If the manager is reading this, please thank Mauri for her excellent customer service skills and thank you for employing such a sweetheart as her. Whoever reads this and goes to the I-Hop in Burleson, I recommend Mauri. She's the best I've seen at this establishment so far. May God bless and everyone. Thank you for reading.
We had such an amazing experience at this IHOP! This is by far the best location my friends and I have been to. Mauri and Melissa were absolutely amazing! They were very attentive and helpful the entire time. They were on top of everything going on in the restaurant and flawlessly handling all of it. They had such wonderful attitudes and energy. Thank you ladies!!
Great food, better service. Our waitress was helpful with finding the right menu item based on the cravings I told her I had. Ha. The dining room was clean and the restrooms were even cleaner. Even a manager came over to make sure our visit was enjoyable, which led to a conversation. Her name was Melissa, I believe. I have been to other IHOPs, always good, but this location was definitely the first 5 star experience.
Stopped in to have a early lunch on the way out of town, the staff was super helpful and very nice. They got our food out fast and it was delicious, even a manager stopped by our table to make sure the service and food was good. It was definitely one of the nicest, cleanest Ihops I have been to. Will be back for sure.
We had Ramon as a server. Food was great! Service was top notch! The manager came by to make sure everything was good. It was great!
We had an issue on a late night visit. I went in and spoke the the manager a couple days later during the day. They absolutely made right on the issue. The service was great on our return visit and the manager was very friendly.
Me and my family stopped by on a busy Friday morning. We were so impressed with the food and service. Management really has made some changes from even a few months back! The young lady Melissa greeted us at the door with a very welcoming smile even with a restaurant full of people. She walked us to the table and made my kids happy with little conversations. She even stopped by to make sure we were taken care of our entire visit. The steak tips were very fresh and We also got New York cheesecake pancakes and they were great! Thank you ihop we will be back.
Food was top notch. The young man who served me was completely fantastic! Very personable and prompt. As far as atmosphere, I do like country music, but a little variety is important. I would not work there, I can't imagine listening my whole shift, I was ready to jump off a cliff and I was only there for my meal!!
This is my favorite IHOP location! The wait times vary depending on the time and day you visit but for the most part it isn't too terrible. Staff is great, from the hostess, to the servers, to everyone! For this specific visit we got Ramon as our server - can't say enough good things - attentive, funny, kind & fast. We will keep coming back.
A nice place to meet up and enjoy a very good breakfast with great service and a smile. They even sang happy birthday to me before we left. Some times it's the little things people do that can make or break your day. They made my day brighter. I ordered their dbl blueberry pancakes. They even warmed my blueberry syrup for me. The pancakes are always delicious and perfect. That's all I order so I can't speak of any other foods they serve. Pricing is always fair considering the generous amount of food they serve.
Always a good late night option, and there were no other customers around 1 AM so it was great! The food was cooked fast, and to perfection. I had a steak egg white omelette that did not disappoint at all, and my partner had the Colorado omelette that was also cooked perfectly. The waiter didn't bother us, but did make sure we had everything we needed, including refills.
True American staple right here. I love this place and the food. Marisol was my server but Kevin greeted me. They were both so nice and professional. I would rather pay $24.00 here at ihop than at some dumb overpriced fancy restaurant any day. Be back next week. P.S. I wish they'd bring back smoking sections lol.
I have no idea why this place is rated so low. My experience was as follows:\n-wonderful organized hostess who acknowledged me right away\n-I got a booth!\n-super sweet, professional and young server…
My family and I have been eating at I HOP for many, many years, I come from California use to take my children to eat at I HOP, move to Texas and still an exellent service is given, Keep up the gre…
My mother & I stopped to have breakfast. Oh my gosh. The service was excellent!!! Our waitress made a fresh pot of coffee . I had eggs over easy & sausage with a blueberry pancake The eggs & …
My mother & I stopped to have breakfast. Oh my gosh. The service was excellent!!! Our waitress made a fresh pot of coffee . I had eggs over easy & sausage with a blueberry pancake The eggs & sausag…
My mother & I stopped to have breakfast. Oh my gosh. The service was excellent!!! Our waitress made a fresh pot of coffee . I had eggs over easy & sausage with a blueberry pancake The eggs & sausag…
My mother & I stopped to have breakfast. Oh my gosh. The service was excellent!!! Our waitress made a fresh pot of coffee . I had eggs over easy & sausage with a blueberry pancake The eggs & sausag…
We just had a fantastic breakfast! Everything taste great! The service was wonderful! Don't listen to the bad reviews!
Since Covid started this is my favorite location. The employees have always been kind but I feel like they have gone beyond to try and make it a safe pleasurable environment. Of course it's impossi…
This was on a Saturday and we had originally planned to eat at Our Place. There wasn't a parking place to be had and the line was long so there was an IHOP next door and we decided to eat there. I…
This was on a Saturday and we had originally planned to eat at Our Place. There wasn't a parking place to be had and the line was long so there was an IHOP next door and we decided to eat there. …
Food was great, orders came out nicely. Service, that needs a lesson for our server. Didn't even have our drinks yet and was quickly asked, "Ready to order?" Not even a "Hello, I'm Sanayah. What can we start for you?" We were not even a 1/4 (quarter) of the way into our meal, & the check was dropped. 10 minutes later, "Are you ready to pay?". 5 minutes after that, a 2nd check was dropped off, & again, "Are you ready to pay?" We were maybe 3/4 (three quarters) of the way done with our meal. Server needs manners & to NOT rush folks. Been in the service industry for over 25 years, I rate service with a "D-"
We recently visited the Burleson IHOP and enjoyed a satisfying meal. We ordered omelettes, which were quite good, and as expected, the pancakes were already great. We also had a side of hash, which complemented our meal nicely. The service was impressive—our waitress was prompt, kind, and ensured we had everything we needed in a timely manner. However, the cleanliness of the restaurant could use some improvement. While the food and service were excellent, a bit more attention to tidiness would enhance the overall dining experience. Overall, it was a pleasant visit, and with a little extra care in maintaining cleanliness, it could be even better.
Food was good. They were busy buy our server was nice and attentive to our needs.
I had all but givin up on Burleson IHOP because of service and food. I decided I would give them one last opportunity to keep me as a frequent customer. Fortunately I was treated to a very good exp…
I had all but givin up on Burleson IHOP because of service and food. I decided I would give them one last opportunity to keep me as a frequent customer. Fortunately I was treated to a very good exp…
The food was great my pancakes were moist and fluffy. Our waiter was very nice and the service was great. The ambiance was almost perfect I felt like I was at a truck stop diner.
The food was great my pancakes were moist and fluffy. Our waiter was very nice and the service was great. The ambiance was almost perfect I felt like I was at a truck stop diner.
The best thing about my visit today was the playlist. We were welcomed and taken to our seats right away, in the restroom someone had a difficult time with the paper towel dispenser, cause they jus…
The server was great. The food was great. It did not take long to get it either. Right off the interstate . Great location.
The server was great. The food was great. It did not take long to get it either. Right off the interstate . Great location.
The server was great. The food was great. It did not take long to get it either. Right off the interstate . Great location.
I was brought a completely different menu item than what I ordered. I sent it back but the waiter had to return to our table 3 times to ask questions about my order. When it finally came out, the side was not with it. It tasted great when I finally received it. The manager did remove the charge for my plate but we don't want to go back.
A little lacking for a chain restaurant on the weekend. Staff was nice, but distracted. Lots of menu items not available. Clean, and not too noisy
Not sure what was going on tonight. We came in hungry from traveling. No greeter at the front desk. A worker came to the front desk, did not acknowledge us, and went back to cleaning tables. Workers in the cooking area were standing around talking. Only about one or two people in the back preparing food. We waited a few seconds more then left.
Been awhile since I have been here. So, I took my family to breakfast and was a bit of a disappointment. The first thing I noticed was that my pancakes were overcooked and hard to chew. Hard on the outside and not fluffy at all. My chicken fried steak was adequate but had an aftertaste. I could not quite put my finger on. My bacon was cold upon arrival. The service was not bad but could have been a little better. Using past visits as an example, I would definitely say there was a lack of enthusiasm as well as a large deteration for the quality of food and service
The food was okay. I had to send the pancakes back because they were cold on the outside and warm on the inside. The service from Axel (server) was lukewarm. We watched her go to assist a family seated after we had been seated and waiting. The atmosphere was pleasant.
I haven't been to an IHOP in a great while but I remember how awesome the the pancakes were!! Well this morning this was not the case the buttermilk pancakes I ordered This morning were falling…
My wife and I have come here a few times in the past. Each visit was nice, but this last time will probably be our final visit. Now, I can usually overlook one or two things, but this time, it was not easy to ignore. Our servers were just not "there." Both of them were slow and unattatenive until we were about to leave, then they were kind enough to ask for a tip. Combined, they probably visited our table a total of four times, twice each, and thats it. The dressings and sides that usually come with our meal weren't there or just wrong. (exm: we got the appetizer sampler that usually comes with two dipping sauses, and neither were there. When they did bring them, the marinara sauce we got was actually cocktail sauce.) The food you could also tell had been sitting and waiting on the hot plate for a good 10 to 20 minutes by how stale the food had gotten later on. Finally, as we are about to leave, I ask if I could get a to go cup for my drink, something we do a lot. They decided to add this as an extra drink onto my order. I've never been charged extra to take a drink to go, and I was baffled. I can't turn a blind eye to this. The service tonight was truly awful, I'm sorry to say.
Honestly it started of great but after I asked a question about drink prices me and my friend heard in the back "oh she's probably black." Like?? Oh! That was very odd, but the food is still great non the less. Just ignore what happens back in the kitchen.
I used to go here all the time but the service and the food has gone downhill and apparently I had to pay the exact amount in cash because the didn't have the change to break it supposedly. But no one informed us in the beginning of the service and somehow they magically showed up with the change. won't be back for while
Everything was good.. Food service.. Nice and cool.. FYI they do not honor kids eat free.. Could be why they have no business.. It was dead as hell in here
The food was decent although mine was cold after waiting almost an hour for it. Taking most of it home so I can warm it up. Amending my review a little. So when we mentioned that my food was cold, they took it off the ticket. That's how you handle customer service.
We went to get some food because we were craving breakfast and the cook was in the kitchen cursing the manager out as well as the servers. The services and manager did not do anything and were so sweet to us. We didn’t want to eat here because of his attitude and the fact that he was yelling over the food. He was probably spitting on it as he was yelling. We ended up canceling our orders and the other couple that came with us also left. We won’t be eating here again if he’s there. I believe his name was Scott.
Went for Dinner New Year’s Eve. Group of 8. We had great service from DK. But the food was not good. 4 of us were not happy with what we received. I will speak only for myself though. I should have just stuck with breakfast but I ordered the new fisherman’s platter. A ) everyone laughed as they got huge plates of food and pancakes . B) i got 2 small greasy pieces of fish and 5 shrimp that might as well been popcorn shrimp. C) They do not have tartar sauce or malt vinegar for the fish. Those condiments should be standard if you are serving fish and chips plates. Glad there was food at the party.
Got a milkshake and for some reason it was melted and lukewarm, and the eggs were undercooked. Ive come here before and didnt have a bad experience before, but this experience ruined my appetite
They take long to give you you're food and too even speak to you. A family that came in after me were spoken to and acknowledged before I was even , and I had been waiting for 10min. The lady raven…
They take long to give you you're food and too even speak to you. A family that came in after me were spoken to and acknowledged before I was even , and I had been waiting for 10min. The lady raven…
We were sat quickly, but sat around 20 minutes with no service. We asked for our server and were ignored. Will not be coming back to this location
My family of 7 decided to try IHOP this morning and was extremely disappointed in the customer service and professionalism. \nUpon walking in they said it would be a 10 min wait. They tried to seat…
This location was giving Waffle House vibes. The ceiling was leaking yellow smelly water from the rain upon entry. Servers talking super loud to each other in the kitchen area, you can hear their w…
AVOID AT ALL COSTS!!! We sat forever with no silverware, apple juice was spilt on us, half of our order was brought out cold. The eggs had hair, when we asked for silverware, the manager proceede…
I went there tonight to get some breakfast at midnight, it took awhile for our server to get to our table and he didn't even know the menu. There was several servers there and it still took awhile …
Complete trash. 4pm on a Sunday, 5 cars in the parking lot, employees just standing around. waited 10 minutes, never got seated so we left. Avoid this dump.
I ordered pickup...i ordered an omelet and pancakes...they forgot the pancakes and i didn't notice until I got all the way home..sad thing is, I asked the lady for extra syrup..she said sure and there's some in the bag also...gave me 2 syrups...how about there was none in the bag..why.. because they forgot the damn pancakes..smh
Went earlier this week and they were out of everything we asked for, sugar, creamer, t- bone steak, mushrooms, apple juice. It was ridiculous. Server was great though, not her fault.
Eat here often , waitress went to sit us next to a screaming baby who smelt like it had a poopy diper , so we asked to be seated else were. The waitress then replys " i guess " seats us else where and walks off without asking us if we wanted anything to drink so we left. You work at a resturant if a family of 5 who is about to pay for a meal doesn't want to sit next to a crying infant there's probably a reason sorry we inconvenienced you to have to walk farther.
The food was great but the customer service was terrible the lady that took us to our seat ask what we wanted to drink we informed her and than had to tell the waitress twice what we wanted to drink…..The waiter took our order and we waited and waited and than came and said she don’t know what happened to our order had to give it to her again and than again…..we had to ask for things more than once the waiter can’t remember nothing….we came to this one cause our last visit was everything customer service was very great along with the food…and no it wasn’t crowded…. Don’t think I will come back to this one anytime soon
Honestly had one of the worst experiences last night. We went in around 10:30-11, a rare treat for us because we have differing schedules. Everything was fine until after we ordered and were waiting for our food. The kitchen was loud and being rude to the servers (maybe it was banter but it definitely didn’t come off that way) I ordered pot roast and when it came to the table it was so unappealing first the pot roast was about three bites worth and looked incredibly dry, there was no sauce with it and the mashed potatoes looked like the y had been cooked in a bag and rolled onto the plate. I said “is this a joke” and the server said. “I asked that too and I was told this is the correct portion.” I sent it back and could hear the kitchen clear as day “yeah I’m not surprised it’s a wonder we have never sold one pot roast. So like what do they want?” The server was like nothing then asked what to do with the plate. We had also ordered a side of gravy for my wife’s hashbrowns which had not come to the table and we weren’t going to ask for again but then a few minuets later our server was arguing with the cooks over if they dropped the correct pancake and I guess noticed the gravy he asked why there was a gravy in the pass and the cook said “it was for your table with the pot roast I guess you don’t need it now.” And then another server said “who orders pot roast with white gravy?” In a disgusted tone. At that point we were done. I’m not gonna lie we made a scene we got up and I was like “can I just get the check cause I don’t want to be here anymore.” They were really confused and my wife was like “we can hear y'all talking shit about us.” The cook yelled back so I repeated what they had said and one of the servers looked mortified but the cook just yelled back so my wife went to the register to get our check and when she asked for the MOD we weren’t told the cook was the MOD. We left and went to Waffle House, we will not be back to this IHOP.
Went the other day. It was super slow in that one waitress had 10 or more tables and basically no one in the back. This is what we get for going in the evening instead of morning rush. Mornings are generally better at this place, stay away if you want pancakes for dinner!
This location was giving Waffle House vibes. The ceiling was leaking yellow smelly water from the rain upon entry. Servers talking super loud to each other in the kitchen area, you can hear their whole conversation. Service was super slow. Felt very muggy and stuffy/humid inside. Every condiment was empty at our table. Overall lacked professionalism and cleanliness of restaurant will make you lose your appetite.
This was the nastiest place ever, don’t ever eat there. The customer service was terrible, we had to wait for five minutes to be seated, another five minutes for the server. But there was hardly anyone there and the food was lousy. I only ordered French toast breakfast with shell eggs soft scrambled. Eggs over cooked and cold, French toast was cold the butter wouldn’t melt. The table was cleaned with a greasy rag, we had to clean it again ourselves, this was at 10:00 am on Monday morning and they were not busy. My advice to you is to not go there, big mistake
As a customer, do not expect to have any real communication with the staff. They prefer standing in the kitchen and blabbing. One was standing talking on the phone with someone's food right in front of her. She didn't prepare anything for 4 minutes while talking. As a Delivery Driver, walk up to them and tell them their order. They avoid looking at you and will let you stand there for 10 minutes if you don't make a move. Disrespectful workers who don't want to work
The last couple of times I have been here, I opened the door and walked in and stood there for far too long without being greeted. Restaurant employees are walking back-and-forth, and they do not acknowledge you at all. We literally did not even eat there. The last two times I wanted to IHOP, we ended up walking out the door because we waited for an unreasonable amount of time before deciding to go somewhere else. It used to not be like this.
I visited IHOP today with a craving for steak tips, eggs, and grits — I even passed up Waffle House just to come here. Unfortunately, the experience was disappointing from the start. When I began placing my order, my server Chrissy interrupted me mid-sentence to “go check” with the kitchen to see if they had the steak tips. She later explained the truck had just arrived, but the way it was handled felt unprofessional and rushed. I also tried to order grits, but was told they no longer serve them — and instead of suggesting an alternative, I had to ask. When it came to pancakes, I wanted pecans, but that wasn’t available either. Chrissy suggested the pecan syrup instead, which I agreed to — but when the meal arrived, she forgot to bring it. I also asked for steak sauce, which they didn’t have.On a positive side the coffee was awesome. Throughout the visit, she didn’t seem very attentive or genuine about my needs as a guest. However, when it was time to pay and I hadn’t left right away, she asked twice if I needed anything — it felt like she was rushing me out. Overall, the service lacked care, attentiveness, and hospitality. I left feeling very displeased with the visit and will likely think twice before choosing this IHOP location again.
The kid really wanted to eat here. I wish I would have said no. The food was blah. The syrup on our table marked as original flavor was mixed with blueberry and ruined the waffle sorry not a fan of it. Didn't even offer to replace it. It took for ever had to give our drink order twice and our food order twice. Do not get tea it taste sour. When the bill came they double charged us and fixed it handed us the new bill and added on new charges for things we didn't have. We had to wait 15 minutes to get our bill fixed again. O and they charge 3.39 for a coffee. The staff has no idea what they are doing and the managers weren't much help. 🙄 but if that's not bad enough we over heard them tell the table next to us they no longer give vets discounts. And the worst of it all is how dirty it was. The floor was so sticky I actually stuck to it and it had not been swept in a long time. Don't waste your time go else where, if you do go have plenty of time on your hands your going to be waiting a long time for that food.
Absolutely horrible service. Servers are awful and took forever to even get an order in. Absolutely 100 percent management failure. Never go to this location
Dont go here or less you half a hour to be waited on. Manager Rowdy that worked on 11/24 at 10pm. Only one that was doing there job was the cook.i ended up walking out without even ordering. HORRIBLE CUSTOMER SERVICE!!!!
Worst service I've had at IHOP and that is saying a lot. We were the only people in there in the waitress still did not bring us what we ordered. Not only that but the tables were sticky other tables were not picked up. There was even a child working up there picture included. We should have realized when it was a ghost town to just keep going. Won't make that mistake again
Overpriced and my silverware had dried food still on them. I was given a cup of hot water so I could let them soak and wipe it off. She said that's all they do in the back anyways. Nope. I'm not doing that. I went elsewhere. That's disgusting and a health hazard. I hope y'all like sharing silverware soaked in each other's spit.
First time and last time. Waited about five minutes before we were acknowledged and was sat at a dirty table with filthy menus. We could not get out of there fast enough.
Nonestly they just sat us down and no one came to take my order for 20 minutes or anyone in communication with us or even said I’ll be there soon I walked out after no one even came to help worst place ever never returning again I was gonna give them a good tip but am happy to know they didn’t deserve it so much food I notice was made and no one taking orders out lazy workers and loud
My husband and I stopped in for a late dinner. We were sat after 20 min of waiting. I'm good with that. I get being busy. I've worked restaurants also. The waitress and one other table than us. She took our order and stayed focused on the other table. She walked past us several times and not once did she glance our way. I had to ask another server to get my husband and cup of coffee. Then we finally get our food. I did not receive my pancakes, my husband's waffle was barely warm. Didn't even melt the butter. I was very disappointed in the service. Couldn't believe she just ignored us. I am a good tipper due to the fact I've been in that Industry. I didn't want to even pay for it
My husband & I were attempting to try this location on a Saturday 2/21 morning for the first time but were immediately turned off by the crowded/disorganized front entry. There was no one to greet you at the front & only after waiting & asking a rushed employee who happened to be at the front processing her table’s tab how do we get a table she informed me that we had to sign our own name in on the piece of paper she pointed to … Red Flag #1. Red Flag #2 was when I took a seat to wait for our name to be called & within 3min I started to look around the tabled areas to notice a lot of trash like napkins, papers, crayons etc along the floors … it gave me the ick because with the view of disorganization & uncleanliness …what does that mean for the Kitchen? We left within the 5min & ultimately went to the near CityView Plaza location & had a much better experience.
Food was good. It was so loud, we could hardly hear each other talk. Tables were so close together. Very uncomfortable. Waitresses worked constantly. Waiter did alot of just standing around. We were tra eling so in a bit a hurry to get in and out. Took about 20 minutes for the waiter to come take out order. We will never stop at this ihop again.
Server was friendly and attentive. Floor was filthy, food was terrible. Barely cooked bacon, crispy hash browns apparently means, re-fired half cooked hash browns that require a steak knife to cut. Zero butter on barely warm toast.
We waited to be seated about 15 min. Noone att3nd us at all. They saw us waiting but they kept busy themselves. But one of them can take time to seat us. They had plenty of tables available. But not take us there. So we fed up and left. We felt we were invisible customers
Went to get some breakfast after a very long night of drinking . I show up get seated right away the hostess says she will bring a waiter and I sat there for 30 minutes as I can see 2 waiters on the other side of the restaurant just talking. Not a single water was brought to me I stood up looked around they made eye contact and there was no one else but me in the IHOP . After waiting for those 30 minutes and no service I just left I didn't even get a water terrible customer service
They were yelling at the chef the whole time for dropping one of my pancakes ( undercooked by the way) on the floor and still served it to me! We waited like 20 minutes for them to ask for drinks and didn’t get refills for 30 minutes and didn’t get food for 30 minutes after that barely anyone 4 tables before us didn’t even get any food for almost an hour poor making of food was shocked by how they look got eggs wrong asked for fried got scrambled instead and two tables got special treatment for working here and we got treated poorly if you can’t do 24 hours don’t make it 24 hours the only good thing here was the tea.
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908 N Burleson Blvd, Burleson, TX 76028
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908 N Burleson Blvd, Burleson, TX 76028
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