Brittany

Photo speaks for itself. Every time I get a cone it’s all flat, not the 3 puffy bumps that is the normal signature Dairy Queen cone. It takes a special type of incompetence to mess up something that simple. They also rush you through the drive through and I’m still not sure why their dining room is closed. Like I understand you’re understaffed but it doesn’t take 5+ people to watch and clean the dining room :/

Susan Kilgore

The sign on the highway said Christmas Eve open until 5:00 pm. We stopped by at 4:00pm and they told us at the door they were closed because they ran out of ice cream. It’s an ice cream place so I highly doubt they were completely out of ice cream. The lady at the door was kinda rude about it too.

Zachary Borden

Ofng came in to order food Lady was very disrespectful. Manager did nothing about it. unprofessional. I asked to talk to her manager boss she said she was out of town.

Bobby's world

This Dairy Queen used to be really good.\n But now it sucks.

Bougee Partin

The Dairy Queen location in Carrollton GA has really gone down hill. The last couple of times I went there the workers all seem annoyed and unhappy to be there. No one smiles, no one is friendly. I ordered a burger with no ketchup and apparently to them it translated to "dump an entire bottle of mustard on it instead". It was inedible. Come on Dairy Queen - do better!

Brandi

Employees are so rude and rush you. The older lady at the register in the evening with a long ponytail has the personality of a broken brick. I’ve never felt so rushed at a restaurant before.

Chelsea Turner

Did not make salted Carmel Truffle blizzard correct. Seems like the staff doesn't know which ingredients go into their blizzards. Mine came with everything but the toffee bits. I am 9 month pregnant, so I sent my husband in to correct this and have them add toffee into it. They stated it already had it in it. Got an attitude. Went and got a cup to full of "toffee". Handed it to him. It was just more Carmel chocolate bits. Staff didn't even know what ingredients are what. My blizzard was melted at this point so we just sucked it up and left rather than arguing with the person at the counter.

Matt Dauphinee

Ordered 4 blizzards from the drive thru. Waited 10 mins after ordering. Ended up getting 4 minis, should have been mediums. And all of them were melted. Like it was a drink. What happened to flipping the cups upside down?

Wayne Carter

Don't go through the drive thru. We ordered our sundaes and didn't catch that they only had charged us for one, when we got to the window we realized it and just asked the to add the other one to the order and we're told can't do that you have to go back around and get in line again. We'll I wasn't going to do that so they called a Mgr over who again informed me they couldn't just add another sundae to the order and charge me we would have to get back in line so I cancelled the order and had them refund me. Now here is the thing the time it took them to do all of this, they could have just made another sundae and handed it to us. Really poor customer service at this location here lately used to be a friendly place where they always said hello and thank you. Not so much anymore.

Chelsea Carter

Get anything but a blizzard. I have been here numerous times. I rarely get a blizzard because I’m convinced they don’t teach them how to do them properly anymore. I worked at DQ a while back when I was younger. We were taught the way to mix the blizzard so you can turn them over, and they’re thick enough to not spill everywhere. Sometimes customers would want it even thicker which meant not mixing as much and having the proper topping to ice cream ratio or not as thick which I would add either melted ice cream or a little milk. There’s a technique to it that I feel has been lost. I did ask for my blizzard to be thicker which I was informed was beyond their control(not true; they just don’t know how to do it.) I responded with, “Oh, you don’t know how to? Because I do. I used to work at DQ.” Which I think came off wrong because once I got to the window, I was questioned on the process. Then I was complimented on how they liked my shirt and it says be kind on it. Petty, but I digress because I wasn’t trying to be rude. I only stated an observation; it wasn’t an attack. I didn’t mean it any type of way. I did say it without a filter though, so I can see how blunt honesty comes off rude. I’ve included pictures of the blizzards right after we got them. We can’t even eat them. They are a melted mess. We put them in the freezer when we got home hoping we salvage some of our moneys worth. It was a cotton candy and picnic peach cobbler. Sigh~ I wouldn’t waste my money on a blizzard unless you like melted ice cream. I blame Covid, honestly. Seems like the quality of everything has declined.