Terrell Montez

I came in on Thursday at 4 pm. I was the only one there. I noticed there were some dirt tables as soon as I walked in but not a lot. I ordered the pick 2 for 10.99 and a bag of chips. The service was friendly and helpful since I’m a vegetarian. It did take about 15 mins to prepare. The food was good.

+6

Mark bates

Last I went, the Ice Machine was broken, and the staff taking the order was nice. But the person expediting was not very friendly. Overall, it's just cramped and doesn't feel very well formatted.

Rakool

OK place for a quick bite. Nothing stands out quality wise.

Trevor Lohse

Perfect example anti-consumer corporate policies making the experience worse for customers. I went here on my lunch break to get a small chicken bacon smoke cheesy sandwich which I treat myself to about once a month and the gentleman working the drive through tells me he is no longer able to sell smalls of this sandwich because it's "on promotion" and he is not allowed to per company policy and he can only sell me a medium. This really sucks because a small is already a lot of sandwich for me and there's no way I'll be able to finish a medium and I hate having to spend extra money on food I know will just go to waste. I'm only giving 3 stars because the gentleman in the drive thru was very empathetic and understanding and I could tell his hands were tied by the current corporate policy and did not have the power to amend the situation adequately.

Matt Padron

The food is decent but not particularly great. While the sandwiches are flavorful, the ingredients sometimes feel a bit lackluster compared to expectations. A little more consistency in flavor quality could elevate the dining experience. The staff is friendly, helpful, and efficient, making the overall service experience pleasant. Orders are prepared quickly, and the team is responsive to special requests or dietary needs. There’s room for improvement in attention to detail during busier times. The atmosphere is where Schlotzsky’s truly shines. The dining area is clean, well-maintained, and inviting, with a relaxed vibe perfect for casual meals. The layout and decor create a comfortable environment that encourages you to linger and enjoy your meal. Schlotzsky’s is a solid choice for a casual dining experience, especially if you prioritize ambiance and friendly service. While the food may not always steal the show, the atmosphere and attentive staff make it a worthwhile visit.

Heather Cherwinski

I get there and it's dead. I walk into the bathroom and it's dirty. There's a wrapper for to-go utensils and toilet paper on the floor. The floor needs to be mopped. But the faucet had hot water, which was so nice. I get to the counter and there was someone there to greet me, very polite. I tell her my order is for here, and i go for my drink. The lemonade dispenser is not working. I go for rootbeer, it comes out clear. So i go for sprite and it was fine. I see that a booth is torn and has been taped over, it looks like its been that way for a while. I go sit down. The chair is missing a foot, so is the table, and from what I could see most of the tables needed to be wiped down. I wait for my order, and someone else brings me my order to go. No biggie. I reach in my bag, it's wet. The bottom is wet. They put a soaked bag that a pickle spear was in. It wasn't pickle juice. Melted ice maybe? The sandwich was great, chips were fine. All I can say is, I would recommend going through drive through. Really management, fix your store, it's falling apart!!

+3

Martha Farmer

Where do I start. The guy behind the counter was as helpful as a stump. It took everything he had to put 2 cups and bags of chips on the counter. Went to get our drinks and there was know ice, turned and asked about the ice and he informed he doesn't have ice till March. Duh! wouldn't you tell the customer that before you buy a drink. So I filled my glasses with half and half tea and neither one was sweet. Went up there to get some sugar they had NONE so he had to put some in a container from the bucket they use for the container. When our meal came we asked if we could get a few pickle spears and he said we don't have any. I looked at him and asked what do you have and his answer was not much. I don't like reviews because most are done out of anger. But really if your going to have a Business wouldn't you want to take care of the customer so they will come back. Who ever the owner is you have a lot of work to do with your employees. Signed Disappointed ☹️

StanCulpepper

$4.99 Mac and cheese Would you want your toddler to eat this? Cooked in aluminum ? Needless to say we got up, left our food on the table and went somewhere else to eat. Service was less than adequate. I use to love Schlotsskys when are they going to wake up and provide healthier choices. It is not what it use to be I doubt we will ever go back

Taylor Laseter

Showed up at 8pm on a Sunday. Both online and on the door it is posted the business closes at 9pm. The doors to the lobby were locked and the one and only employee in the restaurant came and said he was done for the night and they were closed. Please post accurate business hours so people do not make unnecessary trips!

cory howard

Worst Schlotzky’s location I’ve ever seen. Customer service was horrible. Employees seemed annoyed with us coming in to order with them. Not friendly. The whole place was filthy. Not a clean table and the whole place was in disarray. The whisk for the tea (I assume that was its purpose) was just laying on the counter by the soda machine. Employee’s clothes were dirty. Looked like they never washed them. Just a gross store from top to bottom.

+1

Beau Benson

Waited several minutes to get noticed despite no one else in line. Only 2 people working the entire restaurant. Ordered a turkey sandwich and BBQ pizza and got handed 2 ham and corn beef sandwiches slathered in mustard. Out of most drinks. Store was open but lights outside in the sign appeared to be broken and branding was not illuminated. Tables in the dining room were knocked over for some reason. Customers expect better. Not planning to return.