Domino's

Michael McCall

They are usually on the ball with my orders, but this day they were late because Lisa was the only driver working during this rush hour. Why is Lisa the only one working? That is not right to put it all on her.

We live 30 minutes out of plainview and grabbed some pizza and cheesy bread before we left. Our fault for not checking before driving off, but when we got home we noticed the dough was still raw! And no dipping sauce either. Called to see if there was anyway they could give us a future discount or something since we can't eat it, but they said we would need to take it back (1 hour plus gas money) and they would give us another. Other than that there was nothing they could do even if we sent pictures/videos. Haven't had a problem before, but this dough was almost completely raw ☹.

Pick up a pizza only to come home and see that it hardly has any cheese. So I call and they literally want me to go back across town (22 blocks away) to show them before they even make another. I dont want to sit and wait...again. So for that I don't get anything. Not even a discount on a future order. So I have to eat this pizza with one blob of cheese.....

Desire Castellon

We live 30 minutes out of plainview and grabbed some pizza and cheesy bread before we left. Our fault for not checking before driving off, but when we got home we noticed the dough was still raw! And no dipping sauce either. Called to see if there was anyway they could give us a future discount or something since we can't eat it, but they said we would need to take it back (1 hour plus gas money) and they would give us another. Other than that there was nothing they could do even if we sent pictures/videos. Haven't had a problem before, but this dough was almost completely raw ☹.

Tanya Reyes

Pick up a pizza only to come home and see that it hardly has any cheese. So I call and they literally want me to go back across town (22 blocks away) to show them before they even make another. I dont want to sit and wait...again. So for that I don't get anything. Not even a discount on a future order. So I have to eat this pizza with one blob of cheese.....

I ordered a thin cheese pizza got home noticed all the ends were burned. I called the restaurant. They were rude. All I wanted was for me to take the pizza back and get a new one. They went ahead and made me another pizza that pizza was not good at all. Never have I had this problem with a thin cheese pizza.

Patricia Alvarez

I ordered a thin cheese pizza got home noticed all the ends were burned. I called the restaurant. They were rude. All I wanted was for me to take the pizza back and get a new one. They went ahead and made me another pizza that pizza was not good at all. Never have I had this problem with a thin cheese pizza.

Ordered a buffalo chicken sandwich and it only came with 3 pieces of chicken so my mom called the store and the assistant who was scared to say her name was so rude and told her to call corporate. This took place on Sunday March 8th at about 6:30 pm. If assistant doesn’t like her job or doesn’t know customer service she shouldn’t be working there! I will be escalating this for the way the was rude to my mother.

Horrible horrible. I order and recieve my food like this. The apple cinnamon thing spilled over all in the box and go into the pizza box. It was empty and look nasty by the time got this trash.

Quality is really taking a dive here while prices go up. See picture of bread twists.

Andres Leal

Horrible horrible. I order and recieve my food like this. The apple cinnamon thing spilled over all in the box and go into the pizza box. It was empty and look nasty by the time got this trash.

Tony 2026

Quality is really taking a dive here while prices go up. See picture of bread twists.

2/15 7:45pm Absolutely horrible experience! Ordered a pizza for pick up. Picked up the pizza got back to our hotel room. Noticed the pizza was not the pizza we ordered. I called the store and spoke with a female manager. She said she could make another one and we would have to go all the way back and pick it up. I asked if she could deliver it and pick up the other pizza and exchange our pizza for the correct pizza she said no Then she checked with her manager, even though she said she was a manager and came back to the line and said we would have to pay for delivery even though it was not our mistake. I told her I would post a review telling everybody about our negative experience and she said that was great. What kind of manager says it’s great. She never once apologized for their mistake. Worst customer service ever. That person should not be a manager.

Got a coupon for free 16-Piece Parmesan Bread Bites. Placed order at 8:08, got a notification that my ordered was ready for pickup at 8:15. Showed up and they haven’t started making them… they had me sitting in the parking lot waiting till 8:40.

SOOOOO disappointed in Domino's pizza. To drive all the way across town only to have my order canceled due to no bone in wings. Yet cant get my two pizzas for the same price but they are done. Told if I want them it has to be an up charge. What about the customers' inconvenience?

Our last experience was terrible. We ordered two pizzas. They made one of them wrong (forgot most of the toppings) then acted like we were trying to pull a fast one on them. We brought back the UNTOUCHED pizza that they screwed up and the woman at the window was full of attitude. She stared at the pizza for a long time, as if she thought we picked off all the olives, mushrooms, etc., and was pulling some sort of scam for a second pizza. She acted like the messed up pizza was coming out of her paycheck or something. Her sarcastic tone and rude demeanor throughout the whole experience was very off-putting and downright uncalled for. By the time the replacement pizza was done, our other one was cold.

My new least favorite restaurant. I ordered a pepperoni pizza and a salad. The salad was extremely brown and completely inedible. It looked like it was very old. The pizza had two hairs in it and I found part of a mushroom as well, as if they don't keep the surface they make the pizzas on or the containers the keep the toppings in clean. This wasn't the first time something like that has happened either. I noticed these problems after I was under the impression the store has closed that night, so i waited until the next day to call. When I did, I was told there was likely nothing that could be done because it happened the previous night. Most other restaurants would've still fixed it. I was told by an assistant manager to call back in half an hour and ask for someone named Junior who owned the store. I did so, but when I did, I was told they didn't have anyone named Junior. Long story short, I never got a refund and am very unhappy at the money I spent buying a unclean pizza and an overpriced salad that I couldn't eat. I will never eat here again!

Do better. Gave my order away and then told me to wait out front cause they would remake and take it out to me. After waiting a while I had to go in and it was just sitting on the counter

So my cousins husband went in to get us some pizza, he happen to run into some one he knew working there called us and said "look whose working here" and then other employees started saying he was taking pictures then started asking one of the girls there if they knew him she said yes and they got her in trouble for no reason then we call to see what was going on and the manager was definitely not professional also telling me that we cant be video chatting while in the building....u cant tell us when to call someone's phone and def cant get mad cause we know someone ...so I will be calling the general manager and if I have to take it to corporate and the ceo and I can ive done it before ....VERY UNPROFESSIONAL AND MAKING ACCUSATIONS THAT WERENT TRUE !!

I don't know why I continue to try after the first failed time..today I ordered two pizzas, one cheese, one extra pepperoni..same order as I've always gotten- no extra pepperoni (you would think the extra toppings came out of the employees paycheck) picked up my order a few minutes after it stated it was done, and i checked in the parking lot to see if it was correct. (surprise! it wasn't!) it looked as though both pizzas were sitting out and popped back in the oven to be reheated. I should have gone back in to have it fixed, but I had impatient, hungry children in the car with me. I order from Domino's because I have two special needs children who love their pizza. Spent $30 to have nasty lukewarm pizza.

I went into the store and before I could order the assistant manager was on the phone with a customer and she was being extremely rude to the customer and I chose to leave. If you hate your job give it to someone who wants it learn customer service. If you don’t know how to handle the position then step down. Not wanting to give your name to a customer and be disrespectful is definitely not management behavior

Melissa Hernandez

So my cousins husband went in to get us some pizza, he happen to run into some one he knew working there called us and said "look whose working here" and then other employees started saying he was taking pictures then started asking one of the girls there if they knew him she said yes and they got her in trouble for no reason then we call to see what was going on and the manager was definitely not professional also telling me that we cant be video chatting while in the building....u cant tell us when to call someone's phone and def cant get mad cause we know someone ...so I will be calling the general manager and if I have to take it to corporate and the ceo and I can ive done it before ....VERY UNPROFESSIONAL AND MAKING ACCUSATIONS THAT WERENT TRUE !!

Andrew Martinez

Do better. Gave my order away and then told me to wait out front cause they would remake and take it out to me. After waiting a while I had to go in and it was just sitting on the counter

Amy Higgins

My new least favorite restaurant. I ordered a pepperoni pizza and a salad. The salad was extremely brown and completely inedible. It looked like it was very old. The pizza had two hairs in it and I found part of a mushroom as well, as if they don't keep the surface they make the pizzas on or the containers the keep the toppings in clean. This wasn't the first time something like that has happened either. I noticed these problems after I was under the impression the store has closed that night, so i waited until the next day to call. When I did, I was told there was likely nothing that could be done because it happened the previous night. Most other restaurants would've still fixed it. I was told by an assistant manager to call back in half an hour and ask for someone named Junior who owned the store. I did so, but when I did, I was told they didn't have anyone named Junior. Long story short, I never got a refund and am very unhappy at the money I spent buying a unclean pizza and an overpriced salad that I couldn't eat. I will never eat here again!

Maxine Garza

Got a coupon for free 16-Piece Parmesan Bread Bites. Placed order at 8:08, got a notification that my ordered was ready for pickup at 8:15. Showed up and they haven’t started making them… they had me sitting in the parking lot waiting till 8:40.

Kaitlyn Kelly

I don't know why I continue to try after the first failed time..today I ordered two pizzas, one cheese, one extra pepperoni..same order as I've always gotten- no extra pepperoni (you would think the extra toppings came out of the employees paycheck) picked up my order a few minutes after it stated it was done, and i checked in the parking lot to see if it was correct. (surprise! it wasn't!) it looked as though both pizzas were sitting out and popped back in the oven to be reheated. I should have gone back in to have it fixed, but I had impatient, hungry children in the car with me. I order from Domino's because I have two special needs children who love their pizza. Spent $30 to have nasty lukewarm pizza.

DLynn Armstrong

2/15 7:45pm Absolutely horrible experience! Ordered a pizza for pick up. Picked up the pizza got back to our hotel room. Noticed the pizza was not the pizza we ordered. I called the store and spoke with a female manager. She said she could make another one and we would have to go all the way back and pick it up. I asked if she could deliver it and pick up the other pizza and exchange our pizza for the correct pizza she said no Then she checked with her manager, even though she said she was a manager and came back to the line and said we would have to pay for delivery even though it was not our mistake. I told her I would post a review telling everybody about our negative experience and she said that was great. What kind of manager says it’s great. She never once apologized for their mistake. Worst customer service ever. That person should not be a manager.

Tonya S.

SOOOOO disappointed in Domino's pizza. To drive all the way across town only to have my order canceled due to no bone in wings. Yet cant get my two pizzas for the same price but they are done. Told if I want them it has to be an up charge. What about the customers' inconvenience?

Allen Bell

Ordered two one topping pizzas...pepperoni and jalapeno. The pepperoni was on, but the jalapeno ended up having little to no sauce. Bought it to go on my way through Plainview so I didn't want to turn around and go back. With the price they charge you would think they could get it right. Will not go there againz and do not recommend at all.

Matthew Dorney

Our last experience was terrible. We ordered two pizzas. They made one of them wrong (forgot most of the toppings) then acted like we were trying to pull a fast one on them. We brought back the UNTOUCHED pizza that they screwed up and the woman at the window was full of attitude. She stared at the pizza for a long time, as if she thought we picked off all the olives, mushrooms, etc., and was pulling some sort of scam for a second pizza. She acted like the messed up pizza was coming out of her paycheck or something. Her sarcastic tone and rude demeanor throughout the whole experience was very off-putting and downright uncalled for. By the time the replacement pizza was done, our other one was cold.