I was really wanting ribs and some mac n cheese, Dickey's hit the spot 🤤 The lemonade and sweet tea were good too

Ayo Mayo

it’s pretty chill, i come all the time for the sausage. it always hits and the rest of the food is pretty good. just tried the baked potato for the first time, that was pretty good 👍

Richard Mullens

Dickey’s Barbecue Pit located in Plano, Texas is a fair restaurant. We had a long day so we placed our order to be delivered. The ordering process was easy enough. The delivery was very prompt. The food at the beginning was good then we discovered a lot of fat on our pulled pork. We understand that it has fat but we have never seen this much fat on pulled pork from any Dickey’s BBQ in the past from any location. See the pictures that we provided. We will try another location in the future but not any time soon.

Mikael Lindstrom

First time at this location and was underwhelmed. Plenty of brisket but they put on a tray instead of a plate so you had to get small paper bowls for your sides. Together with plastic silverware, it creates a lot of trash. And instead of the delicious rolls, they gave you an undercooked piece of toast soaked in butter. At least they still have the free ice cream. So not going back anytime soon… At least they still

Derek

I don't often give out this low of a review but the food was so below standards. Dry brisket, canned bbq beans, Mac and cheese want freshly made in store. Just not a good experience for that price. Portions seemed small as well.

Was looking forward to enjoying some BBQ for an early dinner. We drove to this location because a previous Plano location visit was disappointing. When we arrived, the restaurant wasn't busy, we ordered/received our food and when it came to the drinks we saw a stack of foam cups. When we asked the young lady at the counter where the yellow cups were, she responded that the restaurant charges $3.00 for the yellow cups and asked if we wanted one? We said no as our meal was already at $11.99 per person for a sandwich and (1) side and a drink (that should have been served in a yellow cup). What made it frustrating was that the customer behind me also asked about the yellow cup and was given the same response about price. After her refusal to take/pay for it, the lady at the counter gave in and said, go ahead and have it, the customer then replied with, "Are you sure?"...I was within arms length of the customer behind me as I was waiting for tea, since the tea container was empty. When the young lady returned with filling my foam cup with tea, it was completely watered down with no flavor at all. When I went to the drink machine to try something else, there were only a few selections of soda flavors and each of those were also watered down. I suppose they weren't putting in the needed syrup to get the right consistency. I get it, places are hurting and people cut corners to save here and there, but when I choose to take my family out to eat and spend my hard earned money, I expect to have a good quality meal and drink. The icecream from the icecream machine was questionable as well. It was a heartbreaking visit to say the least and at $56.25...our meal didn't sit well. You guys need to get it right and do better.

This establishment will nickel and dime you, one dollar for this $.50 for that and $.39 for recycling. Just put the correct price on the menu.

A E

Dickey's used to be a go-to for bbq but in recent years they seem to have lost the magic touch. We recently ate at the 14th St location in Plano and were disappointed with some of the basics. The baked potato (with meat) was way under cooked. The toast was burned, the fried okra was not as crispy as it needed to be and the mac and cheese was dried out. On the bright side, the slaw was good and the green beans were wonderfully seasoned. Not sure if we'll be back for a while.

Darla Henry

Ordered a slider. They put it on a half burnt piece of Texas toast cut in half. The potato casserole was potatoes only, none of the yummy goodies that make it a casserole. Maybe they just ran out of the things they use to make items, not sure, but very disappointed. They have jumped their prices so high, you would think they would strive to keep the quality.

Alex Davis

First time here, and also the last time. Everything was cold, except the fries, which they fry fresh… however they do not cook them nearly long enough. They were still hard. Brisket was dry and cold. Mac and cheese was cold. When paying there is a tip screen that comes up and there’s seemingly no way to not tip. If you press “other” below the 3 percentage options, it doesn’t work. It forces you to tip. This happened to the people I was with as well. There was also a hair in the brisket. Pretty much gave up trying to enjoy it after that. Total waste of money, I’ve never had such a hard time trying to finish a plate of food. 1 meat plate with a drink came out to $26 with the forced tip. Awful.

Boyce Fullmer

Good brisket, but it was the only good thing. The restaurant was dirty, old and dingy (I went there 20+ years ago and never changed). The food was quite expensive. The lunch special was the same price of the regular dinner price. The owner was dishonest. The register prices were higher than on the board. The owner said that the register changed the higher prices and forgot to update the board. He gave 3 dollars, but kept my receipt! I noticed that the corporate Dickey's Barbecue Pit website no longer shows this location. I wonder why.

Vincent Brown

Own a new business here in the Plano area. Might of fact I’m a bit diagonally across the street from your location. I’ve always been somewhat curious why is it your business always looks like a ghost town and I got my answer today when I finally decided I would patronize only to be met with complete SILENCE when I entered and said HELLO. The customer service was horrible!! No welcome no NOTHING just DRY PRESENTATION across the board. I ordered a bake potato which was subpar!! It’s safe to say at this point I will not be returning!! Should’ve took the HINT from never seeing any customers there!!👎🏾

Kayla Shonte

By far the nastiest food and rudest customer service experience I've ever had. Not only were they at fault for all of my food not getting delivered but the guy who answered the phone was beyond rude and very argumentative.

A R

Came for dinner, Chopped Brisket sandwich and 1/2 pound Jalapeno sausage. Brisket was cold, hamburger buns were soggy, sausage was cold. The beans and macaroni n cheese were warm at best. I was highly disappointed in everything and wont visit this location again.

Fluffy Jr.

I ordered a 2 meat plate and asked for moist brisket. The brisket I got was dryer than the Sahara desert. I went to get a to go box and told the guy who plated my meat that if that was moist brisket he gave me, I would hate to see what I would get if I asked for lean brisket. Tire rubber, probably seeing how dry moist brisket was. His response was lackluster. Based on food quality and employees response, I will not return.