J M

Let customers know once you sell out of something before they put an order in. I waited 30 minutes in line for no reason. To get a unicorn slushing without the unicorn straw. That's the whole point of the unicorn slushy. Don't tell me after I paid you for my order. Then hand it to me, then tell me you're out of the straw. 👎

Dierre

Drive through experience horrible. Ordered 3 drinks all flat and when I mentioned it truly a lack of concern to fix it. Staff just look unorganized. Ordered cheese sticks tasted old just disappointed. Hopefully it was just a missed night

Michelle Jaramillo

This is one of the saddest sonic I been to. It is so uninviting it needs a new coat of paint everywhere. Along with that the food is constantly bad. I don't know why I continue to give them my business. I place a mobile order today it said my food would be ready at 1:19 pm. I get there get parked in the mobile order parking and it takes the only car hop 15 minutes to get me my food. The whole time I waited I didn't see anyone else come out to bring anyone orders. The food was itself was cold and tasted okay. I will no longer be coming to this location.

Jeff Johnson

The employee at the windows stated they had gravy for all chicken tenders so I purchased and received my food. When picking up the food, she stated sonic no longer has gravy and discontinued. It appears that they do not train thier employees as they do not know the menu at all.

Barbara Kaluza

I got what I ordered, but it wasn't really hot. I went when there was nobody in the drive thru and only one other car was parked. It still took 15 minutes to get my mobile order sent to my car. Another car drove up, I'm assuming also placed a mobile order because I didn't hear them order anything at the speaker, and got their food before me. Just seems silly that when they are slow it still takes this long to get my food. And it's not really hot. I'd rather drive out of my way to the Needville location to get Sonic than to go to the Rosenberg location that's closer to me. The folks at the Needville location are much friendlier and faster than the Rosenberg location.

Sarah Walling

I ordered a grilled cheese and the picture shows you what I got. I called to tell the manager about it. Although she did offer to refund or replace sandwich, I told her I’m in needville and will not drive back for that. I simply called to inform manager of the issue so it can be fixed for future customers. She told me that other customers have called for the same thing and that’s just the way the toaster works because they don’t use oil. My home toaster can toast bread just fine without oil. I don’t understand.

Christian

Went for a breakfast burrito, left with a frito pie in a tortilla, lmao, not what i wanted, and my slushee is just dyed water, no slush, didn’t let it melt down either, it came that way, wish mcdonald’s line wasn’t so long or i wouldn’t have ever came here lmao, i didn’t even get the tots, and the “burrito” or wtv this thing is, it’s just carbs, fritos and a tortilla, i don’t know who’s ordering this for breakfast but not me😂

Golden T.

Went to this Sonic with my sister, and if I could give this location 0 stars I would. The employees were very rude, there was extremely poor customer service, and to top it all off, there was a bug in my drink. Don’t eat here, it’s not worth your money.

Hugo

June 13, This location is said to be open at 6 a.m. and the online order app allows you to place your order which is prepaid. But, at 6:23 a.m. there were no employees working. One finally showed up to open at 6:24. Management needs to look into the work ethic.

CPA

The employees eat right front of the customers in the food preparation area at this Rosenberg Sonic. I don't have a problem with the workers eating and drinking but I DO have a problem when a Sonic worker is eating where they are putting together mine and everyone else's food and also eating with the same gloved hands on that they're serving mine and everyone else's food with - exactly like this Sonic worker was doing. If you notice in the picture you can see her gloved hand at her mouth actually eating with the gloves still on her hands then she went back to making and serving people's food and drinks..

Rain

I live nearby and this Sonic is absolutely the worst. I have tried them out several times after I moved here. The drink machine is always broken, slow service, even getting one item orders seems to be difficult, they seem to be desensitized with making errors because the staff is nice and acts like it's business as usual when you bring it to their attention.