G

This location is hit or miss. I often choose Chipotles while traveling because of autoimmune disease and they typically have gluten free protocols in place. Most of the time the tables are dirty. Got lunch there Tuesday 11/25/25. I saw the server preparing food ahead of me scoop chicken onto a burrito, and when a piece of chicken rolled off of the tortilla, she threw it back in the chicken bin. Told the server “gluten free” when she got to me, and she just stared at me. Repeated myself several times to a blank look back, then she waved her hand over the tortillas and said “it’s all gluten free.” I asked for her to please get someone who understands gluten free. She proceeded to ask five others behind the counter. None understood except for one man; he told her to change her gloves. Most Chipotles not only change gloves but also change out all utensils.

Lakeysa Stuart

Do not go eat here at night, they close at 10 but at 8ish when I went in there the food line was disgusting not clean no food the young lady was raking the bottom of the pan and hand a line. I live in the area and this has happened on numerous occasions. Ask if they were going to cook more and the answer was no. I wonder if these big chains do this to save and not waste food. When I worked in fast food they would store for overnight and use the leftovers meat first maybe that has changed. This is a very busy area right off I20 so they really need to step up. I do not intend on eating here after 7 pm you will more than likely not get your money's worth.

Justin Weidman

2nd or 3rd time trying this one out and I probably won’t again. Food always cold or they’re out of brown rice. Got a bag of chips and feels like it was one handful of chips thrown into a huge bag. Not worth the money at all. Service is hit or miss depending on the day. Front door was locked as well had to go around to the side door…

Just came from Chipotle. It was busy-ish, so apparently they were completely in the weeds. The tables were filthy, the food prep table was filthy. I ordered chicken tacos. Out of chicken with no ETA. I was looking at alternative proteins, and asked if they could come out and wipe down some tables. Rudely told they were too busy to do that. I offered to clean a table if they would provide a towel, but just blew me off. We decided to skip the Chipotle and went to Jersey Mikes instead I just can't recommend this location.

Erick Wren

Very unprofessional experience this morning. Customers were allowed to sit outside waiting, only to be told after the fact that opening would be delayed by 20 minutes. If there was going to be a delay, that information should have been communicated upfront instead of letting people wait with no explanation. Many of us were trying to get to work on time, and this could have easily been avoided with simple communication. Waiting until customers were already sitting there was inconsiderate and poorly handled. Disappointing start to the day.

Dawn Smith

Used the mobile app to order, picked up my order, got to work and found ... #1. The Protein Cups they advertise are not what they give you. See the 2nd photo? Thats dried out chicken, along with some burnt pan scrapings. It's inedible. #2. The chips that came with my chips and guac are stale. Not like, a day old stale. STALE stale. Again, not edible. So, I attempted to call the restaurant. They have an AI assistant, who refuses to direct you to a live person, and says you have to go to an email and click on some link for help. I CANT ACCESS THAT EMAIL. So .. there's no workaround, and no way for me to get assistance with an issue THEY created. I want my money back. Not kidding. This is unacceptable.

Gabriel Ayala

On Jan 2, 2026 around 8.30ish. I Ordered online ahead of time leavinf DFW airport, I make it to Chipotle only to see food still was not ready. Waited & watched a whole line of people come & go, yet still didn't get my order. Yes I was very angry & let the staff know my thoughts!!!! Horrible "to-go" service. Then, filled up my burrito so much, they thought it would somehow make me feel better. Just a whole mess falling & tortilla tore apart.

Kim B.

Food was way overpriced for the portion size I was given. $52.00 for two bowls. Charged $6.75 for extra Carne Asada and look at the amount of meat in the photo. Last visit to Chipotle.

Amanda Esner

Took my son this evening he went in not one time did the young lady smile at all while being checked out seemed she doesn’t like her job much but then my son goes over to the drink station and they are out of lemonade so he goes to ask the lady at the register which I asked for her name it’s Gabriella her response to my so was we don’t have any so I walked in and asked could you please have someone make some and she didn’t like that much at all so she had a very nice lady name Chrissy I believe was her name come off her lunch to make it for my child. Maybe yall need work on customer service skills we for sure will take our business back to Forney

Kristina Blackwell

Oh my. The only good thing this place has going for it is the people who work there seem friendly enough. Definitely needs the health inspector to come by and take a look at it. Do these people have food handling training? After watching the girl make my quesadilla, I had to toss it out. That is not how you handle food. The two main things was that she got the tortilla for my quesadilla and carried it around for about 3 to 4 minutes while she went through this and went over to here and just flopping it around everywhere while she tried to get things together and I kept waiting to see if she would just toss that tortilla in the trash and nope. Then, while she was preparing the food, she was leaning over the counter and over all of the food bins. It was unnerving. The other thing? I put in my mobile order at 8:44pm. Promise time was 9:10. I arrived at 9:20pm. They had not started it. Finally got my order and left at 9:48pm. There were five people working, there was only one other person waiting on an order when I got there.

Amanda Scott

They definitely need a surprise health inspection this place was filthy no table was clean food and trash all over the floors I didn’t even feel comfortable eating at a table, they only had 1 cook it looked like the manager, 1 person taking orders and 1 person doing online orders and a line past the door.no good management would let that happen not only are you understaffed your not making any of the employees clean the dining area literally not a care in the world.i didn’t take many pictures because there were a lot of ppl around (We went on the 10th at 4:50)

shaun weeks

We walked into Chipotle hoping for a satisfying meal. What we got?A $40 disappointment wrapped in a tortilla. The steak tacos were cold, dry, and soulless. It tasted like they’d been prepped during last week’s staff meeting. Not a drop of juice and zero heat. And the cheese? Didn’t even try to melt. Just laid there like it clocked out early. At least the chips and queso were solid.

Molinda Freeman

We went there tonight and it took a minute for the food but we didn’t get upset at that then around 9:55 pm we left parked right next door and went to eat and the chicken was raw we usually go in the morning and the foods always right we also asked for extra hot sauce and got nun we spend 32 dollars and are scared to eat it because there is raw chicken in it so we just wasted 32 dollars for raw chicken