Domino's

Fast and reliable, when not caught in a run wait time is about 20 - 25 mins as usual. Service is professional they are busy in a bad area.

Brenda Arroyo

The cashier the man 11am he was very nice friendly 😊

Daniel Lara

Fast and reliable, when not caught in a run wait time is about 20 - 25 mins as usual. Service is professional they are busy in a bad area.

First visit back, since the pandemic. Neighborhood is still a dump, but not surprised. Wings are still the same and service was good from the new staff.

My order was perfect. Wings done well and wet. Fries done medium. Great service. Will come back again. Take care.

Placed an online order and came in almost exactly "on time" to pick up, according to the app. Was told it would be about 8 minutes... they were very busy. No problem! About 25 minutes later a different employee comes out and asks what order I'm waiting on since probably 10 customers had been served since I arrived. I give her my name and my order is just sitting there on the shelf, ready to go. I had been sitting there for ages for no reason.... very annoying. Everyone was friendly and I enjoyed the music and the food was fresh and delicious so one star lost for the waiting but otherwise a great location :)

1st of all I love their ranch! I order food from here atleast 1x a week. Never disappointed. Employees are friendly especially Stephanie. She has taken my order several times and is always very friendly and seems like a great employee. The place looks clean. Update: food is still good, but the service has not been great...

Most of the time its been great👍🏽- several times we've had not so good items from here...(theVan Owen1 is bomb)I think it all depends on crew, orders, how week went(busy/slow)- if food has been there long- delivered recently, (we've received old veggies/fries& soggy/fatty-wings b4😐😞) Online U have the option 2 get extra crispy- it seems as if mostly gets done regular....We've always stuck 2 the basics- bbq, hot wings& mango habanero🔥🌡️🥵💀- thats boys 4 ya, I can't barely handle bbq- my nose runs😬 ❤️

Bugi's 7's

Most of the time its been great👍🏽- several times we've had not so good items from here...(theVan Owen1 is bomb)I think it all depends on crew, orders, how week went(busy/slow)- if food has been there long- delivered recently, (we've received old veggies/fries& soggy/fatty-wings b4😐😞) Online U have the option 2 get extra crispy- it seems as if mostly gets done regular....We've always stuck 2 the basics- bbq, hot wings& mango habanero🔥🌡️🥵💀- thats boys 4 ya, I can't barely handle bbq- my nose runs😬 ❤️

Rex Cranford (Roses)

Placed an online order and came in almost exactly "on time" to pick up, according to the app. Was told it would be about 8 minutes... they were very busy. No problem! About 25 minutes later a different employee comes out and asks what order I'm waiting on since probably 10 customers had been served since I arrived. I give her my name and my order is just sitting there on the shelf, ready to go. I had been sitting there for ages for no reason.... very annoying. Everyone was friendly and I enjoyed the music and the food was fresh and delicious so one star lost for the waiting but otherwise a great location :)

Mayte Leyva

1st of all I love their ranch! I order food from here atleast 1x a week. Never disappointed. Employees are friendly especially Stephanie. She has taken my order several times and is always very friendly and seems like a great employee. The place looks clean. Update: food is still good, but the service has not been great...

One of the cashier's seem to have an attitude when I ask for a change in my order while I ordered my meal's . Made me a lil uncomfortable. Other then that the food was great😊😋

I ordered cheese fries from here and it literally was the SMALLEST amount of cheese possible

Wings were cooked decently and the sauces are all interesting. The fries are a huge serving. Wait time are excessively long however, I think because of the large volume of takeout orders that are always being called in to this location.

Ambar B Capoor

Wings were cooked decently and the sauces are all interesting. The fries are a huge serving. Wait time are excessively long however, I think because of the large volume of takeout orders that are always being called in to this location.

The food is always delicious but their customers service is horrible! My family has ordered from here many times and they never have the food ready on time. You'll have to wait an additional 20-30 minutes to have your food ready. Also you'll have to double check your food because we are always missing food from our order.

Dirty eating/drinks area, slow service, and they get our order wrong(twice)! Worst service Ive received at a wingstop to date, definitely will not be going back to this store.

Every time I go there for online pickups I always end up having to come back because they gave me the wrong order. Other than that the wings are good.

Come here for the wings because my middle School kid likes it. Cashier had a nasty attitude my son is use to give tips and he asked her while ordering if they had a jar she answered with a look like I don't​ need any. Also while ordering. I asked her for 20 boneless wings and her response was I'm sticking to protocol. Answered first to my questions. 10 min wait which was understanding but while waiting everyone notice that cashier was sympathy to guys. Seriously girl. You are the face of a company. Time in 4:20pm. Time out 4:50pm. On 04/7/17

the food was Drenched in oil, paying $30 for oil with a side of tenders/wings???

Juliette Olvera

the food was Drenched in oil, paying $30 for oil with a side of tenders/wings???

I've eaten here a few times and the chicken is always soaked in oil, like they don't dry it after deep-frying. Even when getting the chicken sandwich, the bottom bun will be soggy and full of oil. Kinda nasty but still tastes good, just need extra paper towels to absorb all the extra oil.

The customer service definitely needs a change! There was a young girl who I can’t remember her name because she didn’t have a name tag but she had big lashes and her skin tone was medium dark well she had really bad customer service. First off all she rudely said can I get your name first and after I told her and gave her my order she didn’t give me my cup well fast forward I got my food but noticed I didn’t have my cup so when I asked her nicely she said hold on very rudely… and just her tone was so nasty.. I I understand working in a fast food is very stressful but don’t take it out on the nice customers.

I placed my order for pick up at a certain time hoping if I did it that way, I wouldn't have to wait long bit it did not work. I still had to wait for my order. On top of that the place is dirty and the service is so bad. And when I got home my order was incomplete!

Chase Mattix

I've eaten here a few times and the chicken is always soaked in oil, like they don't dry it after deep-frying. Even when getting the chicken sandwich, the bottom bun will be soggy and full of oil. Kinda nasty but still tastes good, just need extra paper towels to absorb all the extra oil.

Estivaliz Luna

I placed my order for pick up at a certain time hoping if I did it that way, I wouldn't have to wait long bit it did not work. I still had to wait for my order. On top of that the place is dirty and the service is so bad. And when I got home my order was incomplete!

Stephanie Mendez

The customer service definitely needs a change! There was a young girl who I can’t remember her name because she didn’t have a name tag but she had big lashes and her skin tone was medium dark well she had really bad customer service. First off all she rudely said can I get your name first and after I told her and gave her my order she didn’t give me my cup well fast forward I got my food but noticed I didn’t have my cup so when I asked her nicely she said hold on very rudely… and just her tone was so nasty.. I I understand working in a fast food is very stressful but don’t take it out on the nice customers.

Terrible terrible terrible customer service there was lady that refused to give me MY FRIES. She said,“You probably already ate them” just because of my weight? I understand I weigh 400 pounds but there is no reason to say such thing Terrible 1 star.

I was waiting for my regular combo almost 25 min! I asked manager like “ how long more do I suppose to wait?” She didn’t tell me “sorry”, she sad just “there is your food, almost” . Crazy… I will never come here again

Horrible experience. My food was ordered online, when i got there it wasn't ready. I asked a guy like 15 mins later where was my order he said it wasnt ready, i see everyone else getting their orders but me. I asked again after everyone after me got theirs there was a bag that was sitting the for like the entire time i was there. Turns out it was mine. The food fries were soggy and cold by the time i got home and the wings were disgusting seems like the took them off the friar and jut tossed them in the boz and threw seasoning on top. Never again will i eat wing stop.

very rude and disrespectful even though i was being respectful. hid my food for them selves and when i went back they SUDDENLY appeared in my bag… then they forgot to put my fries back in my bag horrible workers need to show some respect rude and terrible humans

Overrated! They don't use napkins, just sand paper. Not kidding. Keep in mind that you will be charged for extra sauce. I prefer Hot Wings Cafe! You get more for your money! Alot cleaner and much better customer service. Not recommending this establishment!

Worst customer service. Waited for an hour for my food when it was just sitting there. When I asked for it they told me it wasn't ready yet, now I get to eat cold wings yay.

I came in and order for take out at 11:08pm by this time no more ice in the fountain drink..the girl that took my order began to sweep the front..but never once check to see if my order was ready..knowing i had ordered take out..other employee came up to the cashier and saw me waiting but none of them even asked me if im being help already so a guy came to pick up his take out order so i asked the cashier if my order was ready by this time its about 11:28pm..he checked and it has been ready but just left on the shelf with other orders waitting to be picked up..i got the bag didnt even go home really hungry so i sat in my car with my wife eating..the french fries is all soft i cant tell that its been baked or what..instead of tossing the wings in sauce it cames soaked in sauce 2 tenders was all soft 1 tender was really hard to bite into like its old or over cooked..for cajan sauce the only thing you can taste is tobassco..should have known its the only opened til midnight..no surprise there..i wouldnt come back to this location..what happen now a day...people dont really take pride in their work anymore..

Maria was a very rude cashier, when handed a 50 dollar bill she refused to take it stating she had no change. She asked another cashier and she scoffed saying she didn't have money. We had to go to another store to get change. When we came to pick up our order the other cashier Kimberly is the name I believe snatched the money from my hand, I specifically told her it was a dine in order and she packed it to go. Then Maria kept bumping into me when I was eating. I have decided to never come here again as the service has been disgusting.

Gave it one star because the grading system forced me to in order to write a review. The food is great the staff decent but all of this amounts to zero if you can’t deliver on your promise to deliver. The Postmates /DoorDash apps suck on this poor side of town. I guess neither Wing Sop nor DoorDash gives a damn about the quality of service they provide to ALL of the public. Spendind hours on a computer to make the App work and calling the store to only be sent on a wild goose chase with ghost numbers is unacceptable. This kind of treatment would never happen in Valencia. No the businesses respect their clientel there. White people dont put up with that BS so why are we? Our money spends just like theirs. Wake up people!!! We run the world. Until you Wingstop and your partner fix the problem of the delivery App I won’t order from your store and will encourage EVERYONE I see and know to do the same. I will even go as far as to say I believe the concerns of your customers in Pacoima are not as important or pressing as those of their White patrons in upscale areas pay attention Wingstop: Black people almost put Denny’s out of business. Get it together

If I could give a negative 5 stars I would. Solely on customer service or the lack thereof. Their personalities are so flip and non caring and when you call them on it their answers become robotic. It makes me ask. "You think you should get paid how much for your service?"😅🤣😂

So upset! Placed an order at this location, Employee that answered the phone (Stephanie) was rude and sounded like she didnt want to be at work. Visit this location numerous of times and never had an issue, Food is great as always but this employee needs training or look for another job. Hopefully Wingstop address this issue immediately!

I don't know if any of you guys have dealt with my situation everytime my husband or I go... we get our order completely mixed up... I like bone and my husband and kid don't... so we're always specific... most of the time it's the same order... and we go there at least every other week... until now... we finally decided to call it quits... I live about 4 miles from this location and to be driving back to get my order fixed is too much... and then all the questions they ask like if we were thieves... really I got my receipt in hand and the food not eaten... does it sound like I'm trying to fool anyone... why don't you prioritize on getting my food right instead... ugh... unacceptable... it's ok if you do it once in a while... but almost every order... complete fail on management there...

Not for broke people. They would treat me better if we're not a person of color. I'm not understanding to new kkk

too Loud music and no napkins they give you sand paper towels every where trash all tables full of trash girls who work there not even smile worst place its take more than 25 minutes to get ready my wings and there was no line I'm the only person was waiting but still took more than 25 minutes for just 4 wings and chips? food was terrible too salty wings and half fry chips never back any wingstop I'm done this is terrible 🤢 Suggestion *better coustomer service *clean tables without trash *make fast order not a 25 minutes for just 5 wings because wingstop is a fast food place not a fine dining restaurant thanks

Yesterday, It was an horrible experience I would not go back to that location Wingstop in Pacoima near the food 4 Less they forgot my food so I went all the way back to make a complain in after wards I enter out the door the security guard was rude in wanted to fight me because I spoke my mind trying to bully me unprofessional I felt threatened for my life I would not recommend it 😞 Im never going back.

I ordered my favorite wings today I ordered them for take out and it said it would’ve taken 20 min to be ready. So I got there in 15 min and when I got there the cashier looked at me with a disgusted face, I was confused. Then I asked about my wings I was polite and she was talking so loud like she was screaming at me I felt so uncomfortable plus all that it took another 40 min for my wings to be ready. Honestly will never go to that wingstop ever again.

I ordered online and placed a delivery order but they sent me an incomplete order. I called the store and they stated that they had the rest of my order at the store and offered me to go pick it up, even though I had paid for delivery. That was not a solution for me. Now, I will have just soda and ranch as dinner for me and my family.

I am disappointed about my customer service because the same employee that was a guy named Ricardo told me my order was gonna take 45-50 minutes. I waited 50minutes for my order. Once I went back inside The same employee who took my order didn’t even have it ready or anything when I mentioned it to him. They looked in the ready food it was there so he said “ ima go pack it up”. Soon I got my order and went home after my bad customer service. I opened the bag my French fries were missing. I was so mad that you need to do something about your employee. I technically wasted 17.73 on a meal were I didn’t get my fries at all. I ordered a 10 pc boneless wings with regular size well done fries at 7:13pm Sunday march 2nd

Yesterday, while I was waiting for my order at one of the tables, I saw a roach crawling on my table. I was really disgusted and immediately lost my appetite.

Adam Cruiz

Yesterday, while I was waiting for my order at one of the tables, I saw a roach crawling on my table. I was really disgusted and immediately lost my appetite.

Daikon n

I am disappointed about my customer service because the same employee that was a guy named Ricardo told me my order was gonna take 45-50 minutes. I waited 50minutes for my order. Once I went back inside The same employee who took my order didn’t even have it ready or anything when I mentioned it to him. They looked in the ready food it was there so he said “ ima go pack it up”. Soon I got my order and went home after my bad customer service. I opened the bag my French fries were missing. I was so mad that you need to do something about your employee. I technically wasted 17.73 on a meal were I didn’t get my fries at all. I ordered a 10 pc boneless wings with regular size well done fries at 7:13pm Sunday march 2nd

I always place order ahead of time on app and it’s never ready at the time promised rather on average 15 minutes after. On top you never know what kind of service you’re going to get, often they’re unfriendly and make you feel like you being there is a burden to them.

All wingstops are just horrible. I thought it would be just this location in particular but no all wingstops I have gone to in LA are dirty, horrible service and there’s always something wrong with my order. At this point it’s better to buy and prepare your own wings when you’re paying someone to poorly make them. Wings are always dry like if they made them 5 days ago and still serve them. On top of that my side that I paid for was not included. I called the store and told them the situation and was told I had to bring my order back like if I wasn’t already home. I just took the L but spend your money and hunger on somewhere else decent. 😂

Workers are racist and have no respect for the elderly. I placed my order online for pickup and even showed up 20 minutes early! I walked in with my grandpa who is hard of hearing and uses a cane to keep balance while walking. (keep in mind we are both very melanated individuals) I asked them about my order and the tall man scuffed at me and rolled his eyes. My grandad kept asking me what happened with our food and I tried to explain as best as possible that we would have to wait as they didn’t even start our order yet. As they were in the back cooking the food, I kept hearing the workers make monkey noises and even saw one walk around as if they were crippled imitating my sweet old grandad! I will never come back to this disgusting establishment.

Wing stop is my favorite restaurant. I was having a very wonderful day and was vey happy that I was going to eat wing stop on my birthday.😋 I order my food and patiently wait and about 30 minutes pass and i still don’t receive my order. I asked the rude cashier at the counter if my order was almost ready. I respectfully told them that i never received my order but they said i had already gotten it. They accused me of thing i did not do.They basically called me a fat lard and said that I had already gotten my food and that I was trying to get free food. They saw that I am a BIG person and they were like nah this fatty is just tryna trick us. I was very upset that i could not get my wings and that i had wasted time and money. My birthday was ruined and i will most likely never eat at this establishment again. This is hands down my worst birthday experience. Being fat and proud ain’t easy cause people like at wing stop make you feel like you have no meaning in this world other than eating.

The cashiers always have a rude attitude even when u have a question about what you’re ordering they get rude. They always charge you wrong and never give you what you asked for.

Awful experience Sunday night. I ordered the 30 piece crew pack through the Wingstop website. The order that was delivered belonged to someone else, as it only included 2 tenders and some wings. I called the store to deliver the correct order and was told by the manager Anthony that they do not deliver and that I have to contact Doordash to deliver and he can give me store credit. I advised him I did not order through Doordash. I ordered through the wingstop website directly. He continued to advise me that I had to do this or pick up the order or he would give store credit. I finally agreed to pick up the order as speaking with him was exhausting and unprofessional. He did not offer to do anything regarding the delivery fees. After hanging up with him, I decided not to pick up the food as it probably would have been tainted following our poor interaction and got Wingstreet delivered instead.

Cinthia A

The cashiers always have a rude attitude even when u have a question about what you’re ordering they get rude. They always charge you wrong and never give you what you asked for.

Daniel Vargas

I always place order ahead of time on app and it’s never ready at the time promised rather on average 15 minutes after. On top you never know what kind of service you’re going to get, often they’re unfriendly and make you feel like you being there is a burden to them.

Lisette Alvarado

All wingstops are just horrible. I thought it would be just this location in particular but no all wingstops I have gone to in LA are dirty, horrible service and there’s always something wrong with my order. At this point it’s better to buy and prepare your own wings when you’re paying someone to poorly make them. Wings are always dry like if they made them 5 days ago and still serve them. On top of that my side that I paid for was not included. I called the store and told them the situation and was told I had to bring my order back like if I wasn’t already home. I just took the L but spend your money and hunger on somewhere else decent. 😂

Jamie B

Awful experience Sunday night. I ordered the 30 piece crew pack through the Wingstop website. The order that was delivered belonged to someone else, as it only included 2 tenders and some wings. I called the store to deliver the correct order and was told by the manager Anthony that they do not deliver and that I have to contact Doordash to deliver and he can give me store credit. I advised him I did not order through Doordash. I ordered through the wingstop website directly. He continued to advise me that I had to do this or pick up the order or he would give store credit. I finally agreed to pick up the order as speaking with him was exhausting and unprofessional. He did not offer to do anything regarding the delivery fees. After hanging up with him, I decided not to pick up the food as it probably would have been tainted following our poor interaction and got Wingstreet delivered instead.

Gibby Gibbs

Wing stop is my favorite restaurant. I was having a very wonderful day and was vey happy that I was going to eat wing stop on my birthday.😋 I order my food and patiently wait and about 30 minutes pass and i still don’t receive my order. I asked the rude cashier at the counter if my order was almost ready. I respectfully told them that i never received my order but they said i had already gotten it. They accused me of thing i did not do.They basically called me a fat lard and said that I had already gotten my food and that I was trying to get free food. They saw that I am a BIG person and they were like nah this fatty is just tryna trick us. I was very upset that i could not get my wings and that i had wasted time and money. My birthday was ruined and i will most likely never eat at this establishment again. This is hands down my worst birthday experience. Being fat and proud ain’t easy cause people like at wing stop make you feel like you have no meaning in this world other than eating.

airocc

Workers are racist and have no respect for the elderly. I placed my order online for pickup and even showed up 20 minutes early! I walked in with my grandpa who is hard of hearing and uses a cane to keep balance while walking. (keep in mind we are both very melanated individuals) I asked them about my order and the tall man scuffed at me and rolled his eyes. My grandad kept asking me what happened with our food and I tried to explain as best as possible that we would have to wait as they didn’t even start our order yet. As they were in the back cooking the food, I kept hearing the workers make monkey noises and even saw one walk around as if they were crippled imitating my sweet old grandad! I will never come back to this disgusting establishment.