Koko

I stopped in because I had a craving for wings....I'm not sure why I ended up having a burger, but it was good. It was really good. I ordered onion rings as an appetizer first because I was so hungry. Next time, I'll just substitute the fries for onion rings with my burger. I've recently started having my burger without ketchup and it's much better.

STEPHANIE SZENDER

Most excellent service our server was a sweetheart. I got the black bean burger and my son got the new pizza they have out. I was able to upgrade my fries to cheesy tater tots, yum! Black cherry marg was amazing too. Quick service, tasty food. There were gnats flying around so I’m not sure what that was about, a tiny disheartening, the chair legs on the high top tables look like they could use a nice hot wipe down with a rag. Maybe put in a little more work cleanliness wise and y’all got it made. :)

Food is good and service has always been good. The bad, something is up with the sewer system. Place reeks of sewage. Assume a plumbing issue and definitely coming from the women's restroom. Won't be…

Food is good and service has always been good. The bad, something is up with the sewer system. Place reeks of sewage. Assume a plumbing issue and definitely coming from the women's restroom. Won't …

food is good and service has always been good. The bad, something is up with the sewer system. Place reeks of sewage. Assume a plumbing issue and definitely coming from the women's restroom. Won't …

Steven & Salina Woodring

first time there for husband food was cold wrong sauces servered. wife cant have spicy and cooks sent her buffalo chicked wrap instead of original pulled chicken wrap. waitress first day and THE KITCHEN FAILED HER.

Some of the chicken was cold. It had a funny taste. Our server was great no problems. The ambiance was great. Maybe if my food was cooked I would have given a better rating.

Some of the chicken was cold. It had a funny taste. Our server was great no problems. The ambiance was great. Maybe if my food was cooked I would have given a better rating.

Went there for a evening meal. The environment seemed very stagnant. There was not a lot of interactions between staff and customers I was finally seated, and my waitress came up to me later my wai…

Came in for an early dinner before 5 PM. The place was pretty slow—just a few people at the bar and only three tables seated (our table of 3, one of 5, and one of 2). Unfortunately, the service didn’t reflect how quiet it was. Marcus was the only server, but he wasn’t very attentive. We had to ask for napkins, were never checked on for refills, and I had to stop him as he passed by when we were almost finished. We also waited a while just to get a to-go box. The food was fine, but the lack of service made the experience disappointing.

James Thomas

Food was okay for a party of 15 hungry soccer players and their family. Some of the family members had to waot more than 30 minutes for their order. Their system messed up and we had to stand in line for a while to pay our tabs. The staff was very nice and patient.

ROSA DIAZ

So we went in this Evening, our hostess are young girl. Didn’t even say hello. Didn’t welcome us. I asked for a table instead of a booth. Her reply was huh. I repeated myself and she said oh OK. Our server seemed kind of new, but we gave him an opportunity. We ordered the fried pickles as an appetizer and didn’t receive them until after our meal came out. My Husband asked for mail packets on the sides. After the server. Informed us that mail was not an option, and neither was raw onions, which we found. Kind of bizarre. I guess the roll onions come. Another server brought out our food before we even got our fried pickles. The mail packets that were offered to us. We’re not on the tray and my lemon pepper wings had hardly any lemon pepper seasoning on it. So I had to ask the server for our fried pickles. And then I had to ask our regular server to bring me extra seasoning. This was the second time we’ve been into this location, and the service where the food quality has not been up to park. I don’t know if it’s new staff, but you just lost two loyal customers.

I visited on Veterans Day and was seated quickly, but the service was terrible after that. It took over 15 minutes to get my drink and even longer for my guest's. Our waitress spent most of her time …

I visited on Veterans Day and was seated quickly, but the service was terrible after that. It took over 15 minutes to get my drink and even longer for my guest's. Our waitress spent most of her t…

i literally love this bar and restaurant. service is always nice, fast and efficient. HOWEVER, the smell of sewage straight up makes the food not even enjoyable. when the smell is fixed, i will updat…

i literally love this bar and restaurant. service is always nice, fast and efficient. HOWEVER, the smell of sewage straight up makes the food not even enjoyable. when the smell is fixed, i will upd…

i literally love this bar and restaurant. service is always nice, fast and efficient. HOWEVER, the smell of sewage straight up makes the food not even enjoyable. when the smell is fixed, i will upd…

Service is slow. Waitresses never seem to want to deal with customers. They give you menus and just say sit there yet it takes like 10 min just to order drinks then another 5-10 min to receive dri…

No last call? And not being able to order drinks 30 MINUTESSS before yall close is ridiculous...

bad service \n\nlet's go to pluckers \n \nThey don't care people waiting \n\n\n\n\n\n\nCvbnnmmmmmmmmmmmmmhnnnnnjn

Ordered boneless wings and they gave me the wrong food, and on top of that forgot my drinks, ranch, carrots, shorted us wings and my fries were really stale and when I got there my food wasn't read…

Ordered boneless wings and they gave me the wrong food, and on top of that forgot my drinks, ranch, carrots, shorted us wings and my fries were really stale and when I got there my food wasn't read…

As we walked in there was no one in the front to seat us so we stayed in the waiting spot until we walked up to look for service.The vegetables(food) here are bruised and the service takes a long t…

Hours say they close at 2am but really they close at 1:15am. They turn off the music and start putting up the chairs before 1:30am. They shouldn't have sat us if they were going to rush our food an…

Very disappointed in this location.\nCame in at 2:45 was told I had to wait an hour.\nLooking around there was five empty tables right in front which I proceeded to ask the hostess about\nOrdered w…

If I could give it negative 10, I would. Ordered pick up for first time at this location. I ordered a cobb salad. There was no bacon. chicken was watery and tasted like canned chicken. There were…

My first time going here yesterday and they were so slow. Even made my food wrong. The wings we're barley covered in sauce. fries tasted like straight up oil. then when I went home, not even 3 hour…

We ordered wings and chicken tenders for pickup. The wings were tough and not well seasoned. The tenders were rubbery. The fries were mediocre. Will not return.

We ordered wings and chicken tenders for pickup. The wings were tough and not well seasoned. The tenders were rubbery. The fries were mediocre. Will not return.

kvn mojo

not your best people to close on a Tuesday night. I get it. But she had 4 people at the bar. Absolute worst service I’ve had in my life. I don’t leave many negative reviews but when I do… oh boy. I could list many different ways that it was subpar to the point that a microwave burrito and a six pack would have been better but I won’t bore you…at least the food quality was good.

Every time it gets worse and worse. It takes forever to be seated. It seems as if nobody is working there. Nobody cares either. The food is getting worse. We waited over 30 minutes this time to have food to go and it came out cold. They also messed up the order as well. Avoid this particular Buffalo wild wings. Very poor service, food. It's going to take you over an hour just to be seen and seated let alone even get your food. No it is not rocket science and no it is not like this at other Buffalo wild wings. This one is a would not go again

Heather Smith

Should have walked out when half the tables were dirty with plates and glasses. Order 2 tall beers- came as shorts, supposedly Guinness doesn't come in a tall. Both of my kids never got straws for their drinks. Ordered onion rings as appetizer- never came. Wings came- no plates, no napkins, no ranch, no celery and carrots that I ordered. Waitress "stole" onion rings from the window that were ice cold and burnt- after we said we didnt want them anymore. Finally asked if we needed refills, brought to sodas with no ice. We used to eat at BWW all the time years ago, will stick to Wing Stop!

Been coming here for about 5 months . But since 3 weeks ago this place has gone down real bad. Manager is no good at addressing any complaints . I go after 6 so maybe you can know who. Also most servers are with angry or in a bad mood. Need to get this fixed. Orders take a good 30 minutes to get served and cold. Got my food and came cold again not a surprise. Now the order came with at least more than 12 onion rings and about 6 sliders. Asked the manager food is cold. She took it to make it hot when it came back it came with half of onion rings and 2 sliders less which are the chicken strips. This place has gone very down. Disappointed and all they say is I can remove it from the ticket. Losing money.

I just ordered on the app and picked up our items. We ordered three 20 pc bone in chicken meal. Got home and they forgot all the fries and side veggies. So upsetting this happened more than once to us. I highly highly recommend when your their look at your item to make sure everything is in there. I talked to the supervisor Tomas and he admitted they forgot to give us the fries/veggies. He informed me they will be refunding me $20.00 and it should be in my account within 7 days. It’s so upsetting that we can never rely on them to get the order right! They need to train better or leadership should take the initiative to make sure orders are going out right. This place has a low rating and I totally understand why so low. I’m gonna make sure I follow up and get my refund! This location needs better management or a change!

Food is usually good except this last time. It was actually cold after waiting a long time for my order I would’ve thought it would at least be warm… what did I even wait for? I got guacamole instead of ranch? The other problem is wait time. I placed the order at 9:15 PM. I left at 10:10 PM. I wait about an hour for a two meal togo order. The only thing that kept me waiting was the fact that I already paid. I feel that my time was not respected. There were several people waiting for to gos. I just began to tell them to not bother placing an order because the wait was so long. I don’t regret saving them. They don’t acknowledge people while they are waiting upfront, even for a table. Not to mention, there were several tables in one area that had been cleared but not cleaned. After thirty minutes of me standing there, they finally acknowledged me and asked me what my order was. Came back later and said they lost my ticket. Didn’t offer compensation or try to make it right. My time waiting there was certainly more valuable than the price of my meal. I placed a to go so I could make the quick stop to pick it up but ended up having my time stolen. You also have to place the order on the website or app because they do not answer the phone. It kept ringing while I waited and they didn’t answer. I also say a kitchen staff member wearing a kitchen towel on his should to the restroom. It would be one thing if they were busy, but they weren’t and the employees would rather hide in the kitchen than address their guests and their needs.

Came in and the hosts weren’t very helpful about our baby seat . Also sat us in a table that was dirty and had food all over it . Our waiter was not bad but the wings were so dry . The tables all around us were dirty like this from the time we arrived till we left .Save your money .

Very disappointing experience. We were told the wait time was about 30 minutes, but they started seating people who arrived after us. If we hadn’t gone up to ask, they probably would have skipped us. When they finally told us we could sit wherever we wanted, almost all the empty tables were dirty. We sat at the only table that looked clean and were then told we couldn’t sit there. The restaurant looked very unorganized and no one was cleaning the tables. After we were finally seated, it also took a very long time for anyone to come take our order or serve us. Overall, very poor service and a frustrating experience.

Yet another location that just doesn't care. We came in excited for some wings and conversation and instead we got staff who looked over at us but never bothered to seat us or greet us. And yes before you ask it was not busy. Thank you BWW for making it easy for me and my family to choose other restaurant chains. Perhaps one that bothers to at least greet the customers!

Jose Torres

Been waiting for someone to attend me for about 10 mins already. This has happened 3 times now, so i had to wright about it. They care more about the people at the bar than people picking up their order. My food is most likely cold now. Still waiting to be atteneded as i write this. Btw....

Mario Almanza

Waited an hour for my order & when I finally got it, it was cold. Server was rude & manager justified the wait saying they were busy showing no empathy. I've had better wings and service elsewhere. Definitely would not recommend this place.

Debbie Lester

I should have read the reviews first. The wings were OK. But I ordered slaw and received salad that looked like it was made day before yesterday. The celery was brown at the edges as well. Very disappointing!.

Claude R

Waited 15 min to be seated. Hostes was in a bad mood. She didnt want to do her job. Waited 30 min to get a waiter no one came along.I just walk out. If service was like that didnt want to take a chance in food.

Alex Miller

I arrived at 9:30 for BOGO wings on a Tuesday for what I thought would be a good deal. Although I was unaware I was about to have a terrible dining experience. I was seated in a booth and I asked my waiter what flavors he likes. He recommended a flavor so I went with it and ordered that flavor. I was the only person that ordered food in his section at the time and it took a whole hour to finally receive my food. My wings were cold and they had been tossed in the incorrect sauce. The waiter said he could not get me replacement wings so I had to personally speak to the manager. Then I had to ask again before I left for my replacement because they weren't going to give it to me. I caught my waiter messing around on his cell phone so I approached him and asked for the check. After all that happened I regret going here and will not return. My hard earned money would have been better spent at Wing Stop.