El Quetzalito

Rica comida

Comida deliciosa

Take a moment to look at what's written under the 1 star reviews for this place and places like it. People seem to have no idea what to expect from an affordable, reliable lunch counter place. One guy on this website walked in, waited an hour, and then left because he hadn't been served—imagine admitting you're that stupid on the internet! It's incredible. Come here for tasty and cheap steam table food, mostly stewed meats with beans and rice. I also like the chiles rellenos. The staff for the most part exclusively speak Spanish but are very nice. If I had a complaint, it would be that portion sizes seem to vary with the luck of the draw, but you usually get your money's worth and more. Just be normal and you will have a good time.

Muy bueno el ambiente, me atendieron bien y calidad y no se que más decir pero estoy súper happy

Muy buena la comida, un sazón Chapín, recomendado 🤝

Went to this Chapin restaurant and the food was absolutely delicious! Every dish was full of flavor, fresh, and cooked perfectly. The service was friendly and welcoming, and the atmosphere made the whole experience even better. Definitely a spot worth visiting if you want great food and a good time!

The best restaurant ❤️

Dante T9

Went to this Chapin restaurant and the food was absolutely delicious! Every dish was full of flavor, fresh, and cooked perfectly. The service was friendly and welcoming, and the atmosphere made the whole experience even better. Definitely a spot worth visiting if you want great food and a good time!

Alexandra Fedotova

The best restaurant ❤️

I literally eat almost daily at this place, very good Guatemalan flavors

I like Guatemalan people

Me and my family came here for the first time and the food was extremely tasty , everything we had was delicious.

Lady was nice and gave a free food, it was really yum fresh quality the place is clean, and the workers are nice.

Authentic and homestyle. Some of the best I’ve tried.

Stopped by the other day and the food was so delicious, the tamales were also out of this world! Amazing Guatemalan food.

One of the best Guatemalan restaurants in NYC! Really delicious food 👌🥘

mohamed adnan

Authentic and homestyle. Some of the best I’ve tried.

Milton Enriquez

Me and my family came here for the first time and the food was extremely tasty , everything we had was delicious.

tawseef hasanat

Lady was nice and gave a free food, it was really yum fresh quality the place is clean, and the workers are nice.

Hilton Garcia

One of the best Guatemalan restaurants in NYC! Really delicious food 👌🥘

Jean Pierre

I like Guatemalan people

Estuardo Cifuentes

I literally eat almost daily at this place, very good Guatemalan flavors

Maximillian Hamburger

Stopped by the other day and the food was so delicious, the tamales were also out of this world! Amazing Guatemalan food.

Is a new place. The food is good, but needs to be improved. They don’t have a menu or a price list. Very clean.

Never had Guatamalan food & they recommended garnachas. Loved it! Mellow & hearty.

Jee Eun Jang (Esther)

Never had Guatamalan food & they recommended garnachas. Loved it! Mellow & hearty.

L C

Is a new place. The food is good, but needs to be improved. They don’t have a menu or a price list. Very clean.

Me gusta este restaurante, pero tienen que mejorar el servicio. También las cosas que venden no tienen el precio y que flojera estar preguntando. Deberían de ponerle precio a las cosas. Gracias

The only Guatemalan thing about this place is the name. There is no authentic Guatemalan breakfast. When I saw the name I was expecting eggs with beans and fried plantains they didn’t have but what they do have is American food.

Carlos Pérez

Me gusta este restaurante, pero tienen que mejorar el servicio. También las cosas que venden no tienen el precio y que flojera estar preguntando. Deberían de ponerle precio a las cosas. Gracias

Wendy Caceres

The only Guatemalan thing about this place is the name. There is no authentic Guatemalan breakfast. When I saw the name I was expecting eggs with beans and fried plantains they didn’t have but what they do have is American food.

I asked for a table for 8 people and the woman who served me never prepared it and I was standing there for about 15 minutes.

La señora que atiende es una señora ecuatoriana, sólo pase a comprar unas golosinas y unos jugos como en cualquier tienda y me cobró la propina incluida, Ni siquiera pedí comida para que me cobren la propina 🤬 es bien tacaña en la señora.

David Tinuar

La señora que atiende es una señora ecuatoriana, sólo pase a comprar unas golosinas y unos jugos como en cualquier tienda y me cobró la propina incluida, Ni siquiera pedí comida para que me cobren la propina 🤬 es bien tacaña en la señora.

Oscar A Garcia.

I asked for a table for 8 people and the woman who served me never prepared it and I was standing there for about 15 minutes.

Pedimos popusa y estaban muy aguadas, el servicio más o menos … El lugar es nuevo y capaz sea alguien emprendiendo pero deben de tener las ideas claras de los menú típicos que van a ofrecer .

Cuando uno llama lo dejan en espera y contestan pedidos de otro telfono y uno esperando mal servicio

Esa Tienda es una decepción no Antienden bien a los clientes

este restaurante no sirve el domingo llegue y pedí un sopa de res me dieron mas caldo y verduras y solamente 1 pedazo de carne asi no ya nunca voy a llegar ahi

Mi queja es siempre llamo y me dejan en linea me dicen que espere un momento y se tardar media hora o ya ni te toman las órdenes yo queriendo hacer un delibery la muchacha nose si le enseñaron buenos modales o no la comida está buena pero las que atienden son 2 qué 3

Muy pésimo servicio al cliente pedimos delevery y siempre nos mandan mal la comida y pedí que me enviaran una orden nueva y no me la quisieron dejar por qué ya me la comí por que tenía hambre y no me la quisieron dejar y siempre mandan mal las órdenes y las personas que atienden allí pareciera que los obligan por qué handan siempre enojadas

Muy mal servicio., sirven la comida fria, pedi que porfavor la calentara por lo menos y la regreso igual estaba fria. Y las que atienden no son tan amables.

El servio de la cajera deja mucho que desear, la señora es tosca y atiende de una manera tajante. La verdad no tiene carisma para trabajar en atención al cliente.

El servicio es fatal totalmente yo venía con ansias de comer estuve ahí esperando una hora y nunca trajeron. Mi comida tuve que pararme e irme sin comer

This neighborhood has some gems for food spots. This is not one of them. Microwaving food and serving it as "restaurant" quality is wild.

BIG WASTE OF MONEY!! Everything I ordered was microwaved, THE FISH, FRIES,RICE AND BEANS , SHRIMP AND CHICKEN, And I know it was because when they took the food to the back I heard the beeping and the door close of a microwave. In them doing so our food was extremely dry and rubbery. How they microwaved my fries is beyond my comprehension. I ordered shrimp and She literally gave me 4 small pieces of shrimp and it was 6 dollars. A total rip off. Not a " Restaurant" I would recommend. Huge disappointment for the area. I had high hopes for this place. This is not a good quality place. Never going back here again .

I was rooting for this place. I never had Guatemalan food before and it’s unique in the neighborhood. - Sodas are authentic, but it may be an acquired taste. Would still recommend that others try, not my cup of tea. - Cashier was kind and recommended the only dish I somewhat enjoyed. The lady serving me food however was standoffish and seemed bothered while I ordered. - Stuffed chili pepper was decent and was the dish the cashier recommended. - Fried chicken was pretty bad. They’re competing much better quality chicken in the neighborhood and surrounding neighborhoods. Never, in any setting, have I ever disliked fried chicken, except for here. - Same can be said about the tamale, which was only half wrapped in banana leaves and then in aluminum foil. It tasted like reheated frozen food. - This is an establishment, but food reminded me of the food vendors on Roosevelt around junction blvd, which I tend to avoid. They may want to reconsider their menu if they can’t ensure quality. Making decent tamales alone would have made me a frequent customer, but I definitely won’t be coming back. I wish the business well but they need to rethink their business model, the surrounding businesses are neighborhood staples or newer restaurants providing a higher quality overall or even convenience stores with pre-cooked food like Hmart, that would give them a run for their money in taste and prices.

DO NOTT GO HERE ! we paid 200 dollars for a hour wait for the food to be cold , drinks over sweetened , there was literally a piece of metallic sponge in our chicken as well as the cheese they used for the empanadas were horrible the flavor and texture absolutely horrible . Do not recommend this place !!! Save ur money !!!

Stanford Lee

This neighborhood has some gems for food spots. This is not one of them. Microwaving food and serving it as "restaurant" quality is wild.

Jose Julajuj

Mi queja es siempre llamo y me dejan en linea me dicen que espere un momento y se tardar media hora o ya ni te toman las órdenes yo queriendo hacer un delibery la muchacha nose si le enseñaron buenos modales o no la comida está buena pero las que atienden son 2 qué 3

Jacqueline Lopez

DO NOTT GO HERE ! we paid 200 dollars for a hour wait for the food to be cold , drinks over sweetened , there was literally a piece of metallic sponge in our chicken as well as the cheese they used for the empanadas were horrible the flavor and texture absolutely horrible . Do not recommend this place !!! Save ur money !!!

Nick Martinez

BIG WASTE OF MONEY!! Everything I ordered was microwaved, THE FISH, FRIES,RICE AND BEANS , SHRIMP AND CHICKEN, And I know it was because when they took the food to the back I heard the beeping and the door close of a microwave. In them doing so our food was extremely dry and rubbery. How they microwaved my fries is beyond my comprehension. I ordered shrimp and She literally gave me 4 small pieces of shrimp and it was 6 dollars. A total rip off. Not a " Restaurant" I would recommend. Huge disappointment for the area. I had high hopes for this place. This is not a good quality place. Never going back here again .

Gabriel Campos

I was rooting for this place. I never had Guatemalan food before and it’s unique in the neighborhood. - Sodas are authentic, but it may be an acquired taste. Would still recommend that others try, not my cup of tea. - Cashier was kind and recommended the only dish I somewhat enjoyed. The lady serving me food however was standoffish and seemed bothered while I ordered. - Stuffed chili pepper was decent and was the dish the cashier recommended. - Fried chicken was pretty bad. They’re competing much better quality chicken in the neighborhood and surrounding neighborhoods. Never, in any setting, have I ever disliked fried chicken, except for here. - Same can be said about the tamale, which was only half wrapped in banana leaves and then in aluminum foil. It tasted like reheated frozen food. - This is an establishment, but food reminded me of the food vendors on Roosevelt around junction blvd, which I tend to avoid. They may want to reconsider their menu if they can’t ensure quality. Making decent tamales alone would have made me a frequent customer, but I definitely won’t be coming back. I wish the business well but they need to rethink their business model, the surrounding businesses are neighborhood staples or newer restaurants providing a higher quality overall or even convenience stores with pre-cooked food like Hmart, that would give them a run for their money in taste and prices.