Lili

This café is absolutely charming, with its adorable pink walls creating a cozy and inviting atmosphere. I tried the strawberry matcha, and it was perfect—smooth, flavorful, and not too sweet. A great spot for a delightful and well-balanced drink!

MrsKwon P

Cha Cha Matcha has a trendy vibe and a variety of matcha drinks, but the matcha latte was just okay, especially considering the price, which is nearly $9. It's a nice spot to hang out, but the drinks may not be worth the high price for everyone.

The tea here is great and staff is friendly… my only downside is how the seating is… it’s just awkward I guess? You’ll see what I mean lol but I would come back for the tea, matcha was good.

Isabelle Cho

Interior was super cute and aesthetic. Matcha was good. Surprisingly my parents really enjoyed the matcha lemonade. Staff was friendly, inside was clean, with a few tables sit at.

Fayvenn

The Matcha Chai was good. I wanted to get the strawberry matcha and their draft matcha latte but they were both iced drinks and couldn't be made hot so I got the Matcha Chai instead. Most of their menu options are iced drinks and can not be replaced for hot.

+3

Lotte Claassen

Perfect to cool down on a awfully hot day!! The Matcha was not too sweet. The colour was nice and bright green (no dull-green faint-tasting matcha here :). I love their branding. The entire green pink theme feels very cozy. Also the napkins are the cutest ones I've ever seen at a café. I did have to wait a while for my order as all the barista's had to wait for one guy to finish whisking more matcha. Could have been avoided by better time management.

D MM

I recently visited ChaCha Matcha and enjoyed the overall atmosphere. It's a cozy spot, perfect for catching up with friends or enjoying a quiet moment. While I appreciated the experience, I found the matcha to be on the lighter side. If you prefer a more subtle matcha flavor, this might be perfect for you. Personally, I tend to gravitate towards bolder matcha profiles. The service was friendly, and I'd be open to trying other items on the menu

Saleena

As a big matcha lover I tried the matcha latte and it was good, but not as good as I was expecting for a matcha specialized franchise. Shop vibes are very cute decor wise with a good amount of seating, they have their own Cha Cha merch you can buy for die hard fans (hoodies etc), and the staff are pretty friendly!

+6

Bonnie Ye

It’s a cute shop. The menu is simple with matcha and non-matcha options. I ordered a berrylicious smoothie and a strawberry matcha. The smoothie was good. The matcha drink didn’t have strong matcha taste because it was overpowered by the strawberry flavor. It’s $8 for a small matcha drink (their regular size) and $12 for a smoothie. The price is kinda expected for its location but not worth the price.

+1

Ahmed Monessar

Sure—here’s a more masculine-toned, two-paragraph version of your 3-star review: ⸻ Stopped by Cha Cha Matcha in DUMBO. The place has a good vibe and the staff was solid—really friendly and helpful, no complaints there. They know how to make you feel welcome, and the service was quick. But I’ve got to be honest—the cups weren’t clean, and that’s a basic thing that shouldn’t be overlooked. It takes away from the whole experience. I’d give it another shot, but they need to tighten up on the cleanliness side.

Kenya V.

I stopped by Cha Cha Matcha for the first time, and it's such a charming little spot! However, I'm a bit on the fence about going back. They have freshly baked cookies, but sadly they can't warm them up for you after buying. I’d give the cookie a 5/10. The strawberry matcha, though, was pretty tasty—I'd rate that a 7/10! One quirky detail was that they don't accept cash, which was a bit unusual. Overall, I’d say my experience was a 6/10.

+2

Jairo Melara

I stopped by Cha Cha Matcha and decided to try a cold brew instead of matcha, it was fine, nothing special. I also ordered a pastry, but unfortunately it was old and stale. The staff seemed very unresponsive and low-energy, which made the experience a bit disappointing. The layout of the café is also confusing for newcomers; people didn’t seem to know where to go. That said, I do like that it has two entrances, it’s a cool feature; or maybe that’s why it confuses people? Overall, not the best experience.

I can’t believe cha cha matcha uses tenzo matcha brand instead of their own. Tenzo is the bare minimum of matcha powder. I have been a loyal customer for years but it’s such a rip off. Have they also been selling the tins of matcha for $52+ using tenzo? Wow. Everyone locate to different matcha cafes who choose integrity and better quality matcha

Helen F

The service was seriously unpleasant. Employees looked so miserable and unpleasant. The drinks were mediocre at best. Had one person making the drinks and he was not very good at it. I had clumps of matcha. Was sooooo not worth the price. The atmosphere was, well this location is small it is inside the Timeout market with access from outside. But in my opinion not worth it and it was my first visit and will be the last. I love matcha. But probably could find better for probably cheaper and made better them watching them measure every drop of your drink is ridiculous