Stephanie S.

We visit Panera infrequently due to the increase in prices and decrease in portion. This visit on 12/12/23 was no exception. The food tasted good, but I cannot justify the price for the quantity or quality. I spent around $32 feeding two people a salad/sandwich combo with drinks. I took a star off because of the quantity of food, there were several tables dirty with trash and food on the table top and booth seats, and the price point is just too high. This restaurant will remain a once or twice a year visit.

Lila D

Gonna be honest not the greatest of experiences. We ordered a sandwich, soup, and a cinnamon roll. Cinnamon roll tasted like lemon and barely any cinnamon, I had my friend try it and she agreed. Sandwich was really good but soup was the second issue. I tried my friends soup and it was steaming hot and tasted amazing, so she offered to buy me one. Again her soup was steaming. When we got mine (got the exact same thing) it was lukewarm and the flavor was off, and honestly really disappointing. I’m more so wondering why we got the exact same thing and one came out steaming and another lukewarm. There was some garbage on the floor too which happens, customers are slobs, but there were no workers at the counter or really checking on the lobby. But yet they ask you to tip on the self serve kiosk.

Lupita Vallejo

Today is the third time I have placed a “curbside” order and probably last. As a mom of 2 little ones when it comes to ordering food from outside our home I usually tend to pay attention to restaurants that offer “curbside” and prioritize them. Unfortunately Panera has easily become my less favorite. It really shouldn’t even be an option if they don’t have the staff for it. Today with the 90 degree weather I was not about to leave my kids in the car (with the ac on) to go inside and get my order. I waited 15 mins outside in my car with my kids (one of them napping by the way) called the restaurant to tell them I had been waiting outside for quite a bit and even still no one was coming. So what did I have to do. Wake up my toddler so we could all go inside and get our food!! Today’s experience was just a reminder to not order from here ever again!! So disappointing.

Steven Burmeister

Ordered curbside. Was there a couple minutes before the order was ready per the email and app. Clicked I am here and waited 8 minutes before going inside and grabbing the food off the pick up counter myself. Food was good. Service was not.

Brooke

My husband ordered online from Panera during his lunch break, and the order was supposed to be ready by 12:40. He was on a time constraint, which is why he ordered ahead, but still ended up waiting about 15 minutes past the pickup time. It was frustrating—especially since it was just a mac and cheese and a sandwich. The food was fine, but the delay kind of defeated the purpose of ordering ahead.

Allie

This is the 3rd time I’ve ordered the family size of the chicken noodle soup from here and they put about 3 noodles in the container. No veggies nothing it had one carrot and 3 noodles it was basically just broth…. And it’s supposed to serve 4 people…. This is 3 times now I’ve gotten it like this… that’s insane. The app gave me store credit but wouldn’t let me comment on what was wrong with my food. And yes it’s from the same location every time.

Aaron Lee

Manager came and took my plates and made it feel like I was overstaying my welcome. I had been their less than an hour. Combined with prices that never stop going up, this Panera is a must miss.

Naroly

Ordered butternut squash soup. Sent tomato which I cannot eat and I’m homebound. No reply from them. Sure would like my dinner

U Jon

Today I ordered an egg and cheese on a croissant, but it was served with bacon. This is not what I ordered. For me, bacon is the most unpleasant and unacceptable food. Please make sure to read the orders carefully and prepare them exactly as requested. Accuracy in fulfilling orders is very important for customer satisfaction.

Angelina Jurado

The food is good i only ever come to this location since it's close to me. They never have anyone available to do curbside. Pickup, why is it an option? When I always have to go in now, that defeats the purpose . Does it matter time of day anytime I try curbside pickup? I always end up having to go in. They never seem to have enough staff. Available so why offer curbside pickup. I use curbside pickup since I have an infant, and it's easier than having to remove the car seat and repoot the car seat every time

Judy Lyons

Does this look like$8 worth of soup? I ordered in the app, left a tip. When I picked up my food i didn't realize the soup wasn't in a carrier or that the lid was secured. My soup leaked and stained my pants. Fortunately I realized before all the food fell out the bottom.

Pa Nda

Ordered my sandwich online. Spent $9 on a sandwich that was missing ingredients. I was in rush so I couldn’t go back inside to fix it.

Sarah Tighe

I ordered you pick two. Wanted the chipotle chicken melt with avocado…no avocado. Settled for chicken salad..as seen in the picture this is hardly even a half of a serving. i paid $9 for a tablespoon of chicken salad. Needless to say RIP OFF!! Note the salad that came on my sandwich. Trying to cover up the lack of chicken salad by putting a heaping mound of lettuce on it. Also note the incorrect bread it was made with. Panera has become very disappointing. Will not be returning to this location.