McDonald's
Burger · Big Spring
Sobre McDonald's
At McDonald's, we're a home away from home for folks like you in Big Spring. Our long-running fast-food chain has been serving up classic favorites like our iconic burgers and crispy fries to families and travelers alike since 1965. We've built a reputation on quality food that's easy on the wallet,...
At McDonald's, we're a home away from home for folks like you in Big Spring. Our long-running fast-food chain has been serving up classic favorites like our iconic burgers and crispy fries to families and travelers alike since 1965. We've built a reputation on quality food that's easy on the wallet, with generous portions and affordable prices. Customers rave about our welcoming atmosphere, where friendly service and quick service come together to make your dining experience feel just right. Come by and see why we're a staple in this Texas town - grab a Big Mac or crispy fries at 706 I-20, Big Spring, TX 79720!
O que dizem os clientes de McDonald's
Customer experiences are mixed. Some praise the friendly staff and clean atmosphere, especially for breakfast. However, many report slow service, kiosk-only ordering, and issues with food quality, like cold food or incorrect orders. Some appreciate the low-sodium options.
Pratos populares
Ideal para
Tip: If you're on a low-sodium diet, this McDonald's offers hamburgers with no added salt and lightly salted fries.
Services
O que ver nas proximidades
Dados de Wikidata
Perguntas frequentes sobre McDonald's
Avaliações de McDonald's Big Spring
Coffee is always good and the drive up window staff were amazing
Staff is helpful and friendly. Kudos. Manager very knowledgeable and fun to be around. Awesome Team. Made feel like family
Today, I found out this store offers hamburgers with no added salt! Great since I'm on a low sodium diet. This was my cheat meal for the week. I took my visiting grandson for a Happy Meal. Along with the lightly salted fries, this was the best Mc Donald's meal I've ever had!
Excellent atmosphere to enjoy a breakfast w/hot cakes, and a coffee. Ladies at the front desk are very friendly and courteous. I saw the effort to keep cleaning the floor and tables. The lady and charge walk around, probably like 10 or 15 minutes, to make sure everything is in place.
This is a great place. Unfortunately, there is a sign that says 'Time Limit 30 Mins' but I spoke with the nice people there and they let me stay for hours. It's a good thing to because it rained most of the night.
Staff were friendly and fast. Came during a busy time and didnt have to wait long. Foods about the same at any McDonald's.
Stopped to get an ice cream during a road trip and after getting gas, Would not sell ice cream but only Hot Fudge Sundae. Worst sundae ever. So much fudge in bottom and on top that it was too sw…
Quick telling people I can’t take your order and telling us we have to use the Kiosk!! Zero customer service!
Waited in the drive through for 18 mins. When I reached the speaker to take my order it was 10:32 and they wouldn't allow me to order breakfast, despite the excessive wait.
Waited in the drive through for 18 mins. When I reached the speaker to take my order it was 10:32 and they wouldn't allow me to order breakfast, despite the excessive wait.
waited in the drive through for 18 mins. When I reached the speaker to take my order it was 10:32 and they wouldn't allow me to order breakfast, despite the excessive wait.
The service here is extremely slow in the dine in part almost waited 15min to be attended at the register due to only having cash then I waited another 15min for my food it was over staffed so thei…
The service here is extremely slow in the dine in part almost waited 15min to be attended at the register due to only having cash then I waited another 15min for my food it was over staffed so th…
The service here is extremely slow in the dine in part almost waited 15min to be attended at the register due to only having cash then I waited another 15min for my food it was over staffed so thei…
this place is very slow the employees don't know what there doing food is cold and we had to wait 25 min for fresh food
this place is very slow the employees don't know what there doing food is cold and we had to wait 25 min for fresh food
this place is very slow the employees don't know what there doing food is cold and we had to wait 25 min for fresh food
Wait half an hour for a smoothie and a biscuit, stared at my smoothie for 20 minutes until they grabbed my biscuit and bagged it
Hey Management - Why not add more staff to decrease ridiculous in-lobby wait times. Furthermore, food was horribly undercook. I get it...it's fast food, but damn? Thank god I'm just passing through…
Hey Management - Why not add more staff to decrease ridiculous in-lobby wait times. Furthermore, food was horribly undercook. I get it...it's fast food, but damn? Thank god I'm just passing through…
Came in for breakfast. 3 out of 4 kiosk broken. Totally under staffed, Gentlemen behind the register attempted to short me 2 hashbrowns. Had a 15 minute wait time to get cold food.
Worst service ever!! Tried to ask for ketchup and the lady shut the window on me!! Everyone working acted like they hated their job
I got 2 hot and spicy chicken burgers both chicken patties is spoiled and they didn’t even cooked well and fries also spoiled
Worst service ever refused to take my order when I refused to use their self order kiosa last time I checked your not paying me to do your job. Customer service is your job taking orders taking money…
Worst service ever refused to take my order when I refused to use their self order kiosa last time I checked your not paying me to do your job. Customer service is your job taking orders taking m…
First, no ordering at the counter. Second, I CLEARLY requested EXTRA onions on my double cheeseburger through their kiosk and my order came AND NO ONIONS AT ALL! How hard was that order to get correc…
First, no ordering at the counter. Second, I CLEARLY requested EXTRA onions on my double cheeseburger through their kiosk and my order came AND NO ONIONS AT ALL! How hard was that order to get co…
Ordered DBL QTR PNDR MEDIUM. received Small single. Horrible. Triple check your bag before you leave. They will not fill your order correctly for some reason
Placed a mobile order at 10:49 pm and the doors and the gate were locked. Employees had Uber drivers and people with orders already accepted turned away claiming they closed at 11. I watched the employees serve drive thru orders placed after my mobile order and was told rudely from a employee who identified herself as Samantha that my order would refund withing 24 hours and she slammed the window shut. Store shows 24 hours to be open 7 days a week. Meanwhile employees are sitting around on the clock having a great time.
$17 wasted I am a trucker I should have checked my food but b/c it was a special order it took a little longer and I didn’t have time I’m on a timed load the triple cheeseburgers were BURNT so you can imagine how HARD it is as in I can’t eat them called in explained I’m like 30 miles down the road was asked if I could bring it back REALLY so I asked her was she gonna call my dispatcher to explain why the load was late she said no 🙄I wish you could buy common sense one was missing onions Cadence never apologized and was rude I guess cause I was mad you’d be mad too if you couldn’t stop again and you were already hungry and will continue to be hungry for the next 4 hrs🤬🤬🤬
I ordered online at 10:15 and the lady told me she couldn’t process my order because it was close to 10:30. It wouldn’t cancel cause he app said they marked it down as for pickup. She refunded me all rude and didn’t even give me back what was charged. I lost out on money and customer service was terrible. I’ll never stop here again
Terrible customer service. Waited 15 minutes for a coffee. Would understand if they were busy but there were only two other people in the restraint and a bunch of workers standing around doing nothing.
Ordered online came into the store where this location is,at 2100 long before thier closing time,and with no signs or anything, the place was closed. I ordered 23.00 worth of food. Was told that they closed up at around 1500 on Friday 1/23/26 and nobody was in till this morning 1/26/26. Now told that thier not opening till 1100 this morning.
There is a group of teenagers running this restaurant. It took 30 mins to get my food, they kept shouting at each other. Complaining about work. Easily the worst mcdonalds I've ever been too. Don't stop here if all possible, it's not worth it. The employees started arguing with customers. Very rude.
All I ordered was 3 frappes and I waited for 20 minutes and watched as all the employees were goofing around, stopping what they were doing to pay attention to their conversations and handed out orders to two different customers that walked in and ordered after I had.
Poor customer service. My husband and I are travelers and we stop by almost everywhere. Mcdonalds is one of the biggest franchises out there and I haven’t really had an issue until now. This particular Mcdonalds has an older woman that works the front counter Her name isn’t relevant. But her attitude speaks for itself. There was an issue we had with our order in their kiosk and this employee immediately told my husband it was his fault. That he made the mistake and he needs to go to the other side for help. She also continued to make rude and sly comments where everyone can hear her. I then asked to speak to a manager who seemed to be understanding and I look to my right and she’s staring me down, so I look back and she immediately says she doesn’t know what happened, and began arguing with me about how she doesn’t see what she did wrong. So I explained to her that it’s a customer service job, and she’s supposed to help customers when they ask for it, and if she couldn’t provide the help then she should get someone else who can. Her manager apologized for her. I told her don’t apologize to me, she’s the one who needs to be sorry, and she should apologize to my husband for the way she treated him. We work hard driving through 48 states all we ask is for a little respect. The rude lady then approached our table because she sees me doing the survey. And gives us a wack apology. “You guys can do whatever you want, I’m just here to say sorry, but idk what happened or what I did, I just wanted to come here and get that out the way”. We said thank you. But no ma’am unacceptable. Watch out for her. Like she said if you need help. Go to someone else.
OMG, some of the slowest service ever. I placed my mobile order at about 6:28pm and I didn't receive it until 7:04pm.i could see my ticket and it was being ignored and when I asked on status, their excuse was they were waiting on one of my burgers even though I'm the end they were waiting on fries. By the time I got to my room about 5 minutes away, my burgers were cold and and fries warm. Plus I ordered the Grinch fries which were supposed to come with dill pickle seasoning but no seasoning what so ever. Never again..
This McDonald's is terrible and has been this way for years!! Employees cussing and complaining, throwing out food around, them get an attitude when you ask for condiments. I would rather eat in the truck stop it's connected to. Same quality and taste as well as service. The truck stop might have better service as well as customer service also.! They even ruined my breakfast Super hard biscuits, water drenched eggs and they made my pancakes taste like watery eggs.! Waste of money here period! I know I'm not the only one !! Terrible and didn't even want to attempt to finish it. McD's come on man get it together out here already.
Couldn’t place an order, tried to order at the counter but lady wouldn’t take my order. Said use kiosk, it wouldn’t work and the lady walked away when I asked for help. After looking at reviews I understand now, apparently the management and owners don’t care. Can’t believe Corporate doesn’t cancel some of these franchises!
whoever the young curly headed young woman is working the drive thru at 9pm 9/4 is, disgusting behavior. straight faced rude, staring at me like i said something weird to her after saying “thank you”. stop having people who hate their life work the drive thru.
Ridiculous, it says open 24 hrs. Went inside, I was told by the lady “we take orders from Drive thru ONLY”, so I walked out side to go ahead & order, nobody responded, walked to the windows they were seeing me but pretending I wasn’t there. Went back in to ask if they are open or close, she said we close at the moment like wtffff
Place was dirty, we ordered in the Kiosk since all employees make sure they ignore you and make no eye contact and our order was given to us wrong. Payed for extra pickles onions and other condiments which they did not put or give us the items, we were on road so we did not go back.
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706 I-20, Big Spring, TX 79720
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706 I-20, Big Spring, TX 79720
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historic place in Big Spring, Howard County, Texas
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