Culture
Frozen yogurt · Brooklyn
Sobre Culture
En Culture, te invitamos a disfrutar de una experiencia deliciosa y refrescante con nuestra especialidad en yogur helado. Desde Brooklyn, ofrecemos una alternativa dulce y divertida para cualquier momento del día. ¡Ven a descubrir tu combinación perfecta y a endulzar tu día con nosotros!
O que dizem os clientes de Culture
Customer experiences are very mixed. Some praise the helpful staff and the consistent taste of the food over the years. However, many report long wait times, incorrect orders, cold food, and cleanliness issues. Some customers had positive experiences with the breakfast menu.
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Tip: Check to make sure you have everything before you leave the drive through.
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Perguntas frequentes sobre Culture
Avaliações de Culture Brooklyn
I live in the East, and this is one of the few I can park my semi truck by. The customer service is awesome, and I love how the taste of the food hasn't seemed to change after all these years.
The lady who helped me at the register was so helpful and made me feel like my Mom was taking care of me, it was so nice! She helped me pick what was appropriate for me, portion size and money wise. I'll definitely be coming back in hopes she is there and of course it was all very good!
I have been at this location twice recently the service has been hit and miss. Yo-yo ing from amazing to not. Check to make sure you have everything before you leave the drive through and you will be okay. The food is warm and exactly what you expect from Jack in the Box. The tacos are still the bomb.
There seemed to be only 2 maybe 3 workers on shift. They were working hard constantly and got our order correct, however, it took 10-15mins for our order to be prepared and many items were not hot when we received them.
Went to the Jack in the box for the first time in about 10 years not as good as I remember but still very good
I'm not sure why I'm even surprised, anymore. I have a horror story (or three) about every Jack in the Box store in my area. Let's start with the food. This store seemed to have purchased frozen onion rings from Walmart and had no tacos. What Jack in the Box has NO TACOS. They also had no self serve soft drinks. The service wasn't atrocious, but it wasn't top tier, either. We opted to dine-in, but the food still came as if we were taking it to go. We received no napkins, nor were there any available in the dining room dispenser (it was empty) and when I asked for some, I received a few that looked like they came from the rest room. Since the self serve soft drinks were out of order, I went to request a refill. I stood about 6 feet from one of the only workers there. He perused his phone in front of the fryer. He finally noticed me and I watched him slowly shuffle back around some kitchen equipment and go back to looking at his phone. It finally took the cook to come over and help me. As far as atmosphere is concerned, while there we wet floor signs strewn about it was more than obvious that the floors had not been cleaned in some time. Nor were the seats or the tables. This location is really and amalgam of ALL of the Jack in the Boxes in our area. Poorly managed and really not worth visiting, unless you're prepared to be frustrated. I have yet to leave one and think to myself "I'm glad I ate at Jack in the Box"
DO NOT ORDER TO GO FROM HERE. They will just hand your order out to anyone; basically just gambling whether you will get your food or not since they don't check who they're actually handing the food out to.
Waited in line for 15+ minutes and they still got my order wrong and shorted me food. Drinks were bad, asked for different drinks And they were also bad. As in no syrup and all carbonation. Not going back since there's a new one in Hudson oaks.
Apparently you have to pay for condiments at this location when going through the drive through. $12 for a meal and they want 50 cents for condiments to go with it.
We were the only customers and the restaurant was FILTHY. Our food took forever, was ice cold and then our order was wrong. Floors were filthy, and super sticky, and most of the tables were dirty.
The food was absolutely terrible! Tasted old. Like it had been sitting out for hours. Waste of money. What’s the point of contacting the website if NO ONE GETS BACK TO YOU??? I swear it’s just an AI auto reply. They don’t give a crap. Look at all the same reviews!
We have been sitting here for at least 30 minutes. We finally got the food and it was wrong, someone elses order maybe but it wasnt ours. We tried telling the woman in the window but she just kept saying that it was right and we did get everything. For this woman to dismiss me when our order was clearly and obviously not there is so insulting, infuriating even. My husband is currently in there trying to sort it all out. This was our first time trying this location. WE WILL NOT BE BACK!! So.. just found out the evil woman in the window is your manager?? She just told a young Employee she didn't have time to help him too because she's busy evidently she screamed it at him and made him cry! PLEASE FIX IT!
We pulled into the drive through while sitting there waiting for our food another car pulled up to order and asked for a Spanish speaker instead of trying to accommodate the request the employee proceeded to make fun of the customer right in front of us saying “oh you no speaky English” while laughing . She was extremely unprofessional and we will not be returning due to her acting the way that she did . I would take a look into your employees and why they are so disrespectful to paying customers.
HORRIBLE experience! I went thru the drive thru and was told to make 2 turns and stop at main entrance and I ended up waiting over 30 mins for 2 combos. I ended up going inside and letting them know I had been out there parked for over 30 mins and then they had the audacity to ask what my order was ? I TOLD THEM MY ORDER & they pull out my food all cold and my large fries were not even filled up as they should have and the workers were rude and unprofessional.
Everything was a failure. Place needs be shut down. Ordered a vanilla ice coffee lite ice and a oreo shake. Employee made it half way and walked away for 30 mins. Not even busy. Guy was playing on phone and we were fulfilling a Uber eats order. Stuffed it in the bag and improperly sealed it. The total wait was 1 hour! In the drive thru. Failed at making the ice coffee and the oreo shake.
Please tell me why there is a drive-through, if they have everyone that orders pull to the front of the building to wait just so they look good on the drive-through times. I've been here over 26 mins for 2 simple combos. How is that customer service. Now whats going to happen is that the owner of this location will tell me they are sorry and go to Heyjack.com to file a complaint. What good is that if nothing changes. Poor customer service with horrible wait times. Something needs to change at this location. (June 8th 2025 6:23pm) white jeep compass
My husband went here today to get me some curly fries and Jalapeno poppers. The poppers looked and felt like they were there since last night..... My fries were also extremely stale and cold. What a joke. I can't believe y'all seriously are serving this OLD FOOD to people. Have y'all not been trained properly in the food industry? I'm afraid y'all are going to get someone sick. I threw away all my food so my money was wasted completely. Never going to this one again. And let me find out the Main Street one does this too I will forever be done with Jack in the Crack. They also said to message them on their website and NO ONE contacted me back.
I have NEVER left a review in my life, but I felt I needed to for the people in the drive thru who are unable to see the filth. It's absolutely disgusting in here! I honestly can't describe it properly. It made my skin crawl!! Behind the counter is worse than the front! The floor and counters were absolutely covered in trash, dead bugs and old food. I honestly can't believe they haven't been shut down.
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2002 Clear Lake Rd, Weatherford, TX 76086
Brooklyn, NY 76086
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