Emily Kwon

I like their sandwiches. But today, I ordered a turkey sandwich for pickup. When I opened it at home, there’s no arugula which should be in it. Wish there’s no mistake next time.

David Brown

while the sandwiches are quite tasty, no. 4 is yummy, the coffee is absurdly overpriced and the service is very very slow. $6.25 for a 16 oz mid cold brew is overpriced even for Williamsburg’s price point. I waited for over 30 minutes for a sandwich on a Saturday morning. if you really want a sandwich, order ahead WELL in advance and skip the coffee.

Daniel Keith

Apparently, they stopped serving coffee at 5 PM. Even though they don’t close till seven. They were nice about it. But why start closing up two hours early? It’s a busy neighborhood

Jasmine Videna

Been wanting to try this place for awhile after passing it on the way to Trader Joe’s. I’m glad I did, but was pretty disappointed in the value. I got their chicken sandwich special they had going for fall, in a half sandwich/soup combo that came with chips which came out to around $21 with tax. The workers were friendly and helpful so the service was an overall pleasant experience! When I opened the sandwich (with the packaging making the sandwich look larger than it actually was) I was shocked to see how small it was. You can see the sandwich next to my hand for scale. It’s like they took the smallest pieces from the end of a loaf, and cut that in half. I understand the rent can’t be cheap for this business, but this was pretty disappointing. Ive adjusted to Williamsburg prices and know what to expect, but this is the only time I felt truly ripped off. The chicken salad was great, but I felt like I could get a better bang for my buck at literally and other cafe, bodega, sandwich shop in the area with similar quality. I finished the sandwich in literally 4 bites. The soup I had was a vegetable medley with pasta shells, it was OK! The utensils it came with were eco friendly but the spoon was flat lol I’ve seen the business’s responses to similar experiences as mine, so I know what’s coming. Just wanted to warn others on the portions you’ll be getting here. I do hope this business finds a way to make the portions more fair while continuing to pay their employees a fair wage. I‘ll probably be back to try their beverages, but that’s it

Bryce Lane

Stopped in for a latte just before 6 PM on a Wednesday evening and was told there was no espresso available. Very disappointing, especially on a cold winter night when this was the closest option. It felt as though the espresso machine had been cleaned early and they didn’t want to use it again before closing. I understand the desire to wrap up for the night, but closing down the espresso machine more than an hour before the cafe closes is unacceptable. 😡

sahil abraham

First photo shows the amount of turkey they claim to put, second is what it actually is. Criminal for a $20 sandwich. I’ve ordered from here a lot and every time the amount of turkey has been decreasing, now it’s literally two slices of deli meat. It tastes good but you can’t screw people like this, not ordering again.

Anabelle Prospertina

Imagine walking all the way to the store trying to get there before they close and you arrive two minutes before closing time and they won’t let you in to purchase your one item. If you’re looking for community oriented, fine goods grocers, there are plenty of other places to choose from that have normal-to-fantastic customer service. Stores only exist because of customers, and especially overpriced fine retail grocers should be extra conscientious of treating the customers that they have well. On to greener pastures!

Charlie You

Sandwiches are a terrible value. $20 for a Reuben that barely has 3 thin slices of pastrami. Go to Frankels instead. It took well over 20 minutes to be made despite there being only us and one other group inside. Only one employee was making food while the two others stood around chatting.

M Par

I’ve been coming to Depanneur for the last 2 years and it’s come to a point where the price and service do not justify the quality of the food. My half sandwich + soup combo that costed me $20 included a teeny tiny sandwich (see the photo - I have a very small hand and the half sandwich even smaller than my hand). The portion has gotten so small over the last few months but the price is still very steep. The service of the cashiers and people making the sandwich is also deplorable as they all have such nonchanlent attitude and have no desire to pay attention to the customers - rather they seem to be always chitchatting amongst themselves, distracted most of the time. If you order the sandwich at the counter, it will take as long as 30 minutes just to make a turkey sub even when it’s pretty empty. I don’t think I’ll be coming back unfortunately

Hutch

That sandwich was very tasty but the lack of filling doesn’t justify paying $18 dollars. It is a very nice store and the ingredients did taste very nice. I was just very let down by the lack of filling