Anthonie Dekker

So we came in on Saturday at noon to order 45 sourdough Jacks and it was not appreciated at all!? Why is it that employees are aloud to argue about an order like that???????? I love Sour Dowjack and wanted to make my employees happy, they were made with out love and the bread wasn’t toasty sorry that we gave you this inconvenience. Anthonie Dekker.

The worst service that exists is illogical that you have to wait 30 minutes for a hamburger

Sydney Laughs

Extremely rude, didnt greet when I walked in didnt say how can I help you just dtood there and stared at me they need to be replaced w kiosks seriously, and they forgot my tacos !!!

ramiro gaona

Waited at the drive through about 30 mins!! Always a fail here!

Brittiany Williams

They where out of everything the food was cold no drinks the clumped cheese onto my tacos everything was cold every time I come in there it’s very gross

Wendy C.

If you love old dried up hash browns this is the place. Ridiculous they would serve this for breakfast.

Stephanie Sanchez

Okay, went through drive thru....I noticed on my receipt it said two tacos I asked for two tacos no sauce. I even went inside to tell them after noticing my receipt and they said they'll make sure it's right. It's wrong...also order is wrong. I ordered an ultimate breakfast sandwhich after they told me they had no meat for hamburgers at 11:15 am. They gave me a supreme croissant. 🤦🏻‍♀️

Bruce Ho

Asked for a buttermilk ranch in the drive thru. I pulled to a parking spot, but they forgot to put it in my bag. The staff member walks back to doorway where another staff member throws one across the restaurant and lands on the floor. The person picks it up, busted and open, walks to my car and hands it to me.

Osuna Family

Ordered tacos with no sauce no lettuce . With cheese and meat only.. tacos only came with meat PLAIN. I ordered a salad They didn't have ranch so they gave me dip RANCH. When I arrived home no silverware no croutons. Service was complete crap! If you don't have all the sides for a salad DO NOT SELL IT! I would of gladly picked something else! I asked for sauce for the tacos the guy gave me 15 packets for 2 tacos. I will be going back tomorrow when the manager arrives to show the pictures of the tacos and let him/her know what happened!

+1

J L

Have to love the new drive thru window. Why take people's order just to have them wait in front of the store because your service times are horrible. Window times reflect how bad the service is and they are faking them to their higher ups.

Paul L

Had one car in front of me and it took 10 minutes just to get to the menu to order. Waited in line for about 25 minutes to get my food. Got home and the fries as usual are always 80% full and my tacos where cold. The only thing that was really good was the bombers! Very spicy just like I like it. One of the tacos had only half meat in it and there processed slice of cheese. Basically ate a shell taco with hot sauce. Prices have not only gone up on there used to be .99 for two tacos but they have also cut the level of meat in there as well.... what's gone wrong with the slow food restaurant industry these days. The lady was nice but I'd rather have been treated rudely and got fresh and full food that I ordered. Will be going to McDonald's or Popeyes, way faster and they usually don't give me half patties and pieces of chicken... what a joke.... it wasn't like this back in the day when I worked at jack n the crack.... food just isn't what it used to be. I used to beg my mom growing up to take me here, now you can't get me to go back.... jack is on crack now! Update: went back today because the poppers are good but, another round of half filled tacos... they said they double checked... I know that they did check because they added cheese even though my wife said plain tacos and they still gave me tacos with a very small portion of meat.... also, large curley fry was half empty. Maybe 3 full fries and some tiny pieces of fried batter. I thought I'd give them a second chance because everyone deserves one... fool me once shame on you, fool me twice..... C c c Can't get fooled again!

Fabiola Sierra

All I ordered for me was curly fries and the first ones they gave me where old and soggy. I asked if I could get some fresh so I guess they made some fresh but just added 1 third of fresh and the rest on the hottest where the same ones they had given me the first time around