Tina Parks

Me and my family went to the cracker barrel in Bryan, TX. Service was good, my mom judge's service on how long she has to wait for her coffee refill so it wasn't so good in that aspect. Food wasn't good in our opinion. I ordered French toast it was pale and sorta doughy in spots and I couldn't get any cinnamon flavor my granddaughter who's 1 yrs old she liked it I didn't take any pictures of it cause I always forget about that when I'm with my granddaughter. The atmosphere was great, staff was friendly and of course the shopping area was great lol.

Becky Paulini

I wanted to say thank you to Jess who was extremely helpful! We were trying to order the Thanksgiving takeout with gift certificates and it would only except one online. She was busy when I called but assured me she would call back and she certainly did! She was very happy to take our order over the phone and help with our options. Great customer service;)

Gregory Beach

Great environment! Hands down the country fried turkey is amazing. My 1.5 year old daughter loves coming in and seeing all the festive holiday decorations. The food is great. The prices are affordable. Always a good experience.

The Rogue Whip

Food was very good! Everything came out great! Will be back!

MARYAM

What a beautiful experience! I used to bring my kids to this pancake restaurant 10 years ago, and visiting again now brought back so many wonderful memories. I’m happy to say that nothing has changed—the food and coffee are still just as delicious, with generous portions that leave you satisfied. The decor and store items are as charming and authentic as ever, giving off a warm, nostalgic American vibe. It’s one of the best breakfast spots in the U.S. in my opinion! We truly enjoyed the food, the cozy atmosphere, the lovely view, and the friendly service. The place is clean, tidy, and filled with great energy. Highly recommend for anyone looking for a classic, feel-good breakfast experience!

+2

Joshua Cloud

Cracker Barrel has that old-world charm with lots of random antiques and an awesome store! Also, it is a place where my family and I can eat on a budget. I appreciate the attentive wait staff and the fact that they are always willing to accommodate our requests. The sweet tea was nice and the food was very good. My only complaint is if you are going to say sausage gravy....please put some breakfast sausage in your gravy...we all know that is how it is done. Thanks for a nice meal and great service.

Angela Krause

Staff were very friendly and helpful. I was very impressed with the new staff. Fresh, delicious food, and excellent, lightning quick service! The peach tea is the best and the roast beef was also incredible! This is exactly how I remember Cracker Barrels being in the past and the type of experience I've come to expect from this chain. The gift shop is always fun and has a great selection of products. There's always something for everyone.

Our server Robert was absolutely amazing. He gave us the best recommendations and was super nice. The food was incredible as well. We cannot wait to come back!

Our server Robert was absolutely amazing. He gave us the best recommendations and was super nice. The food was incredible as well. We cannot wait to come back!

My neighbor and I when for breakfast and have a conversation. The service was excellent. The coffee was very good. We order and the meal came pretty soon. We have a nice visit. The food was delicio…

My neighbor and I when for breakfast and have a conversation. The service was excellent. The coffee was very good. We order and the meal came pretty soon. We have a nice visit. The food was delicio…

Ok, while dropping my vehicle off for service, thought I walk here for coffee and some breakfast. Well, I was blown away and so happy I decided to! I have always liked CB's coffee... and wow this…

Had a nice breakfast meal with my grandson. The food was great for the most part. Grandson ordered Grandma's Sampler French Toast Breakfast, while I had Momma's French Toast Breakfast. I added fresh …

Had a nice breakfast meal with my grandson. The food was great for the most part. Grandson ordered Grandma's Sampler french toast breakfast, while I had Momma's french toast breakfast. I …

Had a nice breakfast meal with my grandson. The food was great for the most part. Grandson ordered Grandma's Sampler French Toast breakfast, while I had Momma's French Toast breakfast. I added …

I had the Louisiana shrimp that was good but the hash brown casserole should have been in a separate dish. My wife had fireside chicken that had a beef broth. It was okay.

We love the food and environment but once in awhile service takes awhile as far as being acknowledged. Service is something they need to address with their employees. If you are short staffed or busy, it doesn’t matter what waiter or waitress is serving a table, it should be a joint effort to let those seated know, “hey I see you and we apologize for the wait but your server will be with you as soon as he or she can!” The times I’ve had to wait there is no eye contact and acknowledgement and I’m there waiting for 10 plus min with nobody saying anything. I totally understand being busy but you gotta be better with making people feel welcomed. Once we get a server they’re great.

Ronnie Espinoza

The menu change, the quality is not as it used to be. The peach tea not like it used to be. chicken fried steak is OK got small smaller. Service was good for the table just the quality of food not really good anymore. The value is just not there like it used to be. I think it got too commercial, as incorporation. They’re not looking at what the people enjoy. Don’t mind paying money for the food at least that it taste good.

BW Colbert

Chicken and Dumplings are just right, carrots and broccoli just right. CFS was not as good as in the past - kinda like process meat from dollar tree. Corn bread very good as well as all the veggies. Restaurants very well staffed and very clean. Not cluttered, very nice inside. Keep up the good work.

Stacy Hopkins

First, not trying to bash Cracker Barrel. Just voicing our experience, so maybe it can be avoided for someone else in the future. I did a curbside order. I picked it up and when I got home, I immediately realized by looking at the food that it was the wrong order. I immediately called them and started to drive back up there and they brought out our correct order. Luckily, I’m only about 2 minutes away. When I got home again, we looked at the food and two of the food items, one on each dish, were the incorrect food, even though it had the correct item on the receipt. We wanted loaded mashed potatoes and they gave us plain mashed potatoes. I called the restaurant again and spoke to a manager. He was very apologetic and professional. He refunded one of the meals, and also offered a free meal for the future. Then, as we were starting to eat, I realized the mashed potatoes were hard/stiff and cold, and my daughters breaded chicken strips were like they had been sitting out for a long while and maybe sitting under a heat lamp. I could pick up the whole chunk of mashed potatoes with my fork. The whole debacle of the wrong order did add on almost 20 minutes to where we could sit down and eat it. It shouldn’t have been THAT cold and hard. It tasted like it was cooked in the early afternoon and this was 8 o’clock at night. It totally ruined it for us, free or not. In contrast, the broccoli, mac & cheese, and the grilled chicken were all good and tasty! The cobbler and coca-cola cake were also great. We’ve always loved Cracker Barrel and we will definitely try it again. Hopefully, it was just a fluke!

This was one of the strangest Cracker Barrel experiences we've had. We visited on July 5 mid-afternoon with our 1 and 3 year olds. The hostess was practically non-verbal and tried to cram us in betwe…

we went here for late after breakfast and it did not disappoint. Food was great, had pancakes and grandpa breakfast. Plenty of food and decent prices. Only unfortunate thing were the two or three…

I got the chicken and Dumplings (which were okay at least they were hot) as a meal with two side orders....The side orders were a joke....potatoes were cold and the fried okra was maybe made for on…

Service folks were great. \n\n3pm I ordered the Southern fried chicken with mashed and greens. \n\nDay went downhill from there. Wait person was great but the plate they sent out couldn't win a T…

country fried steak, I promise you was like pre-cooked and frozen right out of the box and re-heated. Crust was flat like it was baked not fried. 1st time I was very disappointed in this Cracke…

This was the worst chicken fried steak I ever had! Taste like a frozen patty. Potatoes taste dry! Gravy was not fresh.

April Robinson

Cracker barrel is a tradition for us when traveling for Christmas. This visit took about 2 hours from check in to paying the check. The food was consistent so no complaints there. Service was good. This is the first time I've been to a cracker barrel in December that wasn't decorated for Christmas. It seems silly but it does add to our experience.

The order of the grilled chicken over rice with baked apples and corn was not too good signaling out the chicken which tasted like the grill was not clean or the oil was old. I am very disappoi…

The order of the grilled chicken over rice with baked apples and corn was not too good signaling out the chicken which tasted like the grill was not clean or the oil was old. I am very disappointed…

Store\n Bad bathroom\n coffee was okay\n The service was great\n Food was fulfilling and tasty\n Classic Cracker Barrel atmosphere\n Smaller portion sizes\n Yummy biscuits\n Shirt

I went in to our Cracker Barrel for two fried chicken salads. The checkout person offered a pair of scissors to cut the sack open so I could check my order. Had I done that it would have been d…

We visited Cracker Barrel Old Country Store around lunchtime — we had to wait approximately 50 minutes without a reservation. Our order consisted of Uncle Herschel's Favorite, Roast Beef, and Peach…

We visited Cracker Barrel Old Country Store around lunchtime — we had to wait approximately 50 minutes without a reservation. Our order consisted of Uncle Herschel's Favorite, Roast Beef, and Peach…

I’m not one to write negative reviews, but I felt the need to share our dining experience. The front-of-house staff was friendly and attentive, but unfortunately, the food was just awful. We’ve been coming here for years, and this was by far the worst meal we’ve had. The food we were served clearly wasn’t fresh—it seemed like it had been sitting for hours. The mashed potatoes were caked with grease and tasted stale, so I politely asked to switch to fries instead. The fries came out in about two minutes, rubbery and just as stale. We left disappointed and feeling shortchanged on what should’ve been an enjoyable dinner out for two. Please do better, Cracker Barrel.

Overall the entire restaurant experience was disappointing and lacking in customer service. My girlfriend and I walked to the hostess counter and she was not there. We waited patiently and after a …

Overall the entire restaurant experience was disappointing and lacking in customer service. My girlfriend and I walked to the hostess counter and she was not there. We waited patiently and after a …

Waitstaff needs to do a better job explaining to the customers what items have gone up instead of being quick too overcharging the customer. My sausage patty wasn't cooked all the way. Expensive to e…

waitstaff needs to do a better job explaining to the customers what items have gone up instead of being quick too overcharging the customer. My sausage patty wasn't cooked all the way. Expensive to…

Waitstaff needs to do a better job explaining to the customers what items have gone up instead of being quick too overcharging the customer. My sausage patty wasn't cooked all the way. Expensive to…

To start off, I have to say that when this Cracker Barrel opened, my family was one of the first in the door for breakfast. We have always been fans, until now.\n\nMy daughter and I went for dinner…

What happened to this place? long wait for literally everything from being seated to food. Even drinks took twenty minutes to come out. This is the third and final try at this joint.

Overall the entire restaurant experience was disappointing and lacking in customer service. My girlfriend and I walked to the hostess counter and she was not there. We waited patiently and after a …

Overall the entire restaurant experience was disappointing and lacking in customer service. My girlfriend and I walked to the hostess counter and she was not there. We waited patiently and after a …

Extremely racist towards my family! My Hispanic father asked for the manger and they laughed at him until he got my white husband to ask and they acted different with him. They were giving us excuses…

This location no matter what just can’t seem to get it right. I have frequented the Conroe location before moving here and it never fails I’m either missing items from the meal order or service overall is slow/lacking. I’ve ordered the grandma sampler today and ended up with no ham along with no dipping sauce for my onion petals but the receipt says “stop and check” indicating they review the meal before bagging… if this were the case things wouldn’t be missing as often as they are!

I love the food here, but Victoria taking names is very rude and might need some additional training on customer service. However, Renee that sit us is very pleasant. Maybe switch those 2 out for a better customer service.

Erika Decker

Ordered a meal with biscuits and gravy. After asking 3 separate times to 2 different people for biscuits after people all around us that were seated after us had received their biscuits ours finally came after our plates were given. I let her know that my biscuits and gravy were not brought with my meal and she said that I needed to grab biscuits from the basket that was supposed to have come at the beginning of our experience and she brought a side of gravy and I was expected to make my own meal. I have three boys and by the time she brought my gravy of course they had eaten the ones in the basket. I was not expecting to have to make my own biscuits and gravy from the table basket. Even after seeing my expression and seeing an empty basket she never tried to bring me my biscuits and gravy as I ordered. I shared my experience with the front as well. No resolution. A manager never came out to speak with me and I even said I was emailing corporate which I did yesterday immediately after my experience and no one has called me. Worst experience. And this went as far as - when we asked for the third time she went to the table within ear shot and asked them how they were enjoying their biscuits. I can not make this up. Picture of the biscuits and gravy I was given. I’ve ordered biscuits and gravy across the US and it’s never been served to me this way.

David Hernandez

Overall the entire restaurant experience was disappointing and lacking in customer service. My girlfriend and I walked to the hostess counter and she was not there. We waited patiently and after a while the hostess still had not shown up. A number of waiters and service employees made eye contact with us but refused to acknowledge that we had been standing there for quite some time already, as was the party behind us. The attitude of “it’s not my problem” seems to be the culture of this Cracker Barrel. Upon finally being seated, unfortunately our waiting experience with Esther was not much better. She made it rather difficult when taking our order and was asking if my girlfriend wants her eggs well done, medium, or medium rare… Nothing needs to be said about that. I had asked for coffee, which was ultimately forgotten and not brought until I reminded her and received it minutes before we left the restaurant. Additionally she had charged us wrong on the receipt. My girlfriend requested a fruit cup as a side, which was never brought. Finally a table next to us had dropped her glass of water on the floor , causing glass to spread everywhere. Every single employee stared at the customer as SHE was the one who got up and started to clean up the mess herself. It wasn’t until she was finally done that someone stepped in with a broom and scooper. After that employee left NO wet floor sign was placed. All the employees just walked around it, again the “it’s not my problem” culture. This was a very disappointing experiencing and we will not be going to this restaurant in the future.

Verve Moxie

Food was cold, like REFRIGERATED cold. Not anywhere near warm and edible. Didn’t receive my full order. Quality of food items was HORRIBLE; might as well have been scraps. Took FOREVER to receive my food. At least the server was polite. I don’t get it. Early dinner service on a week night. No wonder Cracker Barrel “isn’t meeting expectations.”