Taco Bell

to the managers/owners: Whoever is doing the closing shifts ( especially on weekends) blasts the music. This keeps people who live close by from being able to sleep. Please fix this issue.

8/10 they get the order wrong. And we have to pull around and wait in line again if we made 2 mobile orders. Even if EACH mobile order has one item. I've already paid! Always misses forks/sauce/gives the wrong taco/burrito. Sad. This location used to be so much better.

West

I wouldnt recommend this one, food use to be good, but now it stinks, got 2 supreme lux box, didnt get many churros with it, also rest of the food, not so good, they can honestly do better than this, i would recommend the one in hereford

Ivey Carver

Dont waste your hard earned money on this taco bell because ive tried to give this taco bell chance after chance. But clearly they do not care to even put the slightest effort into the food they make. If you can't work decently well for a taco bell job, then you need to reevaluate yourself, and learn how to cut the quesadilla how its supposed to be cut instead of making zig-zag lines in my food. One time my whole 30 dollar meal was cold and I told them about it and the manager told me it was my fault. Absolutely unacceptable management and work ethic. Its taco bell, honestly embarrassing you can seem to put enough meat in my Dos Locos Taco, lazy.

Lori Huggins

My husband went in for lunch today and ordered and paid for it. When he tried to get said food they told him that he didn't pay and wouldn't give it to him. He was literally able to pull up the transaction and show them proof of payment, but they still denied him his food! I feel this could have definitely been resolved much better... not only didn't he get his lunch, he had no more money to go somewhere else! Despicable customer service!

Michael Bayless

Possibly the worst experience I've had at a taco bell i ordered 2 chulupa supremes only got one when I took it out of the bag it wasn't even wrapped dumped all over the table guess you have to lap your food off the table

Robert David Fernandez

Came there and they messed up the whole three out of the five tacos were missing on the order and then the special request stuff we put on them. We’re not as we asked for it. When we told the staff to fix the order, they were giving us attitude. Honestly, not the best place to go to get Taco Bell. If you wanna have a good experience, just go to Amarillo. Update: It’s been over 2 months came back service still sucks now even the drinks don’t have the sirup they give me Pepsi that was just water not even carbonated

Kai Fier

I really wish I could do like a 2.5 star. But because of all the combined past experiences, rounding down. So, positive first. The food itself is never half bad. I mean, it's taco bell so you are not expecting too much in the first place. The place was clean, the staff all around acted nice but they were too busy kinda parading around like kids. Saying things "They don't know how we do it on the night shift!" Well, perhaps that's where it needs to end. Cause onto the bad. I usually come in the evenings when I did go and they have historically always messed up my orders. And it really isn't that big of a deal. I just don't get sauces. No sour cream. No ranch. Nothing but the veggies, cheese, and meat in whatever I order. And, for awhile they have been great at getting my orders right. Well, not this one. I got a cheesy gordita crunch, quesadilla, 5 layer burrito, and a chicken flatbread. Planned on munching on that yesterday and today. But nope. Had really looked forward to that 5 layer burrito. I just don't get it with sour cream. It's really good otherwise, but sour cream all over it. Same thing with the chicken flatbread, just had to put their sauce in it. The quesadilla and the Gordita crunch did not have any sauce in them, so I know that at least know how to read the screen. So, even though spent 20 dollars...only ate 10 dollars worth of my food. And to make matters better, I noticed the kiosk didn't send me the receipt, so I couldn't return it. tl:dr - Stop playing around so much and pay attention to the orders. I truly believe they know what they are doing, just too much jumping around and giggling between each other to read the screen. Only eating half my order isn't a good experience. EDIT: I had to do it. Since this review I've tried going back there several times. They are WAY too inconsistent on making orders correctly. Like, I worked fast food for 7 years. I get it, it sucks...but read the screen. I won't be returning anytime soon. Had to bump it down to a 1 because it's not getting better. And they don't care if you mention anything.

Cydney Ward

Today was supposed to be an exciting day I took a very important test and passed it with flying colors, but I got a call that my friend was not feeling good and so as a good friend would do I picked her up and I needed some food after my test and I decided to go to Taco Bell. this Taco Bell is the worst Taco Bell I’ve been to in my entire life. The food was absolutely buns. Day ruined. thank you. (the people were nice though)

Brady Back

Burrito was horrible and wet, I ordered extra everything and this is what it looks like.

Jordan Glenn

I'm really disappointed with the Taco Bell in Canyon. They have consistently wrong food, incomplete orders--every single time we go. The cherry on top though, is their absolutely deplorable service!! When we go, the drive up workers always act like their babysitter isn't watching. Cussing, playing around, not listening or caring about their job or their customers. The taco bell establishments in Amarillo are much more professional. I have had it with this one in Canyon. This is my fourth time in 3 years to go to this location tonight, and yet again... They didn't get my order right. :( Plus, the 3 workers I saw and heard were cussing and acting like 12 year olds at the drive up window. No "thank you, have a good night", nothing. Just slammed the window and continue their horseplay, and gave me an incomplete order. I've been young and dumb once,too.... but I didn't do it in front of customers at my job. Grow up taco bell staff.

Jazmine4774

We ordered a veggie bowl, but what we received was far from what we expected. It looked like the beans had been scraped out, and we initially thought someone had eaten from it. However, the bag was still taped closed, so it was clear it hadn't been tampered with. We're disappointed with the quality and attention to detail in our order.

Aryn Purl

Every time we go to this Taco Bell, something is wrong and the staff acts like they truly don’t care. Save your energy and just drive to the Taco Bell on 45th in Amarillo. They are always so nice and make great food. Todays evening events consisted of a burnt tortilla on our taco that they tried to hide by flipping the burnt part to the inside but failed because our toddler opened it and found it. They didnt put the outside tortilla on the Gordita crunch. All 3 of our quesadillas were burnt. It was a $40 dinner that was awful. We will sadly not be back.

Ms Sweets

I highly recommend you not eat at the taco bell in canyon the managers nd employees dont wash theres hands like they are suppose to. Where the food gets dropped in water has not been changed for about 5 month's now and the oil to fry everything hasnt been changed in 3 weeks, its black and makes the food taste awful and are still severing to the customers just disgusting. The drink station hasnt been cleaned, if you take the little nozzles off that are suppose to been sanitize every night, they have mold in them. The restrooms are never cleaned, the whole place is never cleaned it always have a very disturbing smell. Trashes are always full and the employees are always sitting down or on there phones and whileing making the food. This place is not sanity at all. They should not be open at all! If i could give zero stars i would cause this taco bell is trash.

+5

Chase Morrison

Second time I've had to come back and fix my order. First time, no cheese, on a CHEESY Gordita Crunch!! This was the last, and still no cheese... I originally ordered no spicy ranch add sour cream. Didn't follow that, along with literally a taco wrapped in a tortilla (no cheese). Called them and went back... they got the ranch/sour cream right... but added lettuce. I'd give them 0 stars if I could.

Paul Phillips

WHAT IS THIS???? I ORDERED 2 SHREDDED CHICKEN BURRITOS AND THIS IS WHAT WAS MADE. Almost nothing in the burritos and rice and tortillas were very stale. Guess it's true what they say about the drive thru.