DQ Grill & Chill

lisa clark

Ordered the 3 taco meal started chowing down and realized the meat wasn't fresh really dark in color then had bright pink through some of it ...I just got my ice cream and left. Will never be back to this location and have ate here for the last 35 years...

Don't expect the brisket tacos to look like the picture in the advertisement. There was about one teaspoon of meat in each taco. Don't bother. All you can taste is the tortilla.

I ordered a kid’s meal and burger meal, they weren’t that busy and I waited over 30 minutes before demanding a refund to be told “idk what he did with your food”. There were 3 employees working the whole restaurant; who were in no hurry and didn’t look like they wanted to be there!

Order completely rong !! Bad attitude all the way around every last employee. Out of everything we asked for!! Atmosphere was just horrible to never again avoid this place!!!

Kaike Saurio

I was eating and then I noticed a hair in my burger as I went to complain about it but they did not do anything. I would not recommend going the employees do not seem to care.

Kole Collins

No bread? Maybe let us know this Crandall location I’ve always had a problem with I don’t like this location

Yesica Cebada

Very bad service food, cold, and employees don’t wanna be here. Very bad customer service.

Amalia Contreras

Sat at drive through- no response, went inside and was told they were closed & all the employees left 1 minute after close... this was the 3rd location I went to today all closed earlier than stated online. Get. It. Together!

Jennifer DanElla Smith

The guy in the back is obviously unhappy and the workers dont even wanna go ask him for anything. Idk if he own the place or what? The atmosphere felt like a hostile work environment to me.

Mildred Valdez

Not only does this place smell and look dirty. Their customer service is horrible. I wish I would’ve read the reviews before buying from this place!

Jeffre' Prentiss

My mom has never had an issue with this DQ until today….The lil girl in the drive thru with the blonde braid (I’d like to assume is Kelci) had an attitude because my mom asked for another cup holder ( she shouldn’t have had to asked for the first one given the order had over 3 drinks and sundaes)…and she still forgot one blizz, when giving it to me still had an attitude all the while the rest of the team is just hanging around having a good damn time.

Mrs T

If I could say 0 star I would girls here are rude as hell all you here is one of the girls running the drive thru what else what else no customer service what so ever the chicken was not cooked all the way the gravy was clumpy these kids have no idea how to run a kitchen at all they should fire them or train them to be better and do better a smile wouldn’t not kill them at all and they are cooking the food poorly someone can get seriously sick !!!!!! Will not be stopping here at all

Gr8guy Ortiz

I went through the drive thru and ordered 60 dollars worth of food so i gave a 100 dollars to pay and was told they dont accept 100s with no signs that say cash not accepted. I told her its a large order can they take it ,then the girl asked the other girl and the other girl repeats the same non sense .At that time I have 2 choices i can drive off and 60 dollars worth of food wasted or ask her to ask the manager. She gets mad and ask the manager if they can and ofcourse manager with common sense says yes but then the girl gives me the ugliest looks and shakes her head and then throws around the ice cream i ordered for my kids around. Worst customer service ever. Train your staff to have better manners and to know the law. If cash is accepted then all cash is accepted if not make sure you post signs. I will never go back . Im a local resident.

Dallas Cowboys

Horrible experience. My husband says I’m just spoiled but I say, if I pay food I expect good service. I came in 5/8/23 @6:20ish pm. I ordered 3 blizzards and all three of them failed the “upside down” test. Blizzard was dripping everywhere, I thought it was a shake. I didn’t ask them to remake them because the number 1 rule is to never ask a cook or chef to remake ANYTHING!! So I just drove home with blizzard wasting out of the cups. *Sigh* I will return because the customer service was good but the blizzards were fu**ed up