Good fries. The burger was bland and cold. Size and value has gone down. Probably my last time at FG.

Edward Bridge

I went to 5 guys today for a bacon cheeseburger and fries boy was I disappointed . The burger itself had absolutely no taste . I was glad that I had bacon on it but the bacon was overcooked . The french fries for Handcut fries really were not good . It was very expensive $28 for a burger, fries and a large drink. Almost double the price anywhere else . I've not been to five guys in many years now I understand why . The only good thing were the servers that are all nice friendly and helpful .

Don Roger Davis

Extremely expensive for a fast food place. We each had a burger and fries with a soft drink and a milk shake. I even added a tip before realizing just exactly how much the food bill was. All the tables were still covered in food debris and needed bussing . The floor also needed sweeping. We were there a total of 45 minutes dining in and not once did any of the staff leave the kitchen area on any type of cleaning run. Fries were limp and extremely salty. Salty enough that we didn't take any home. Fortunately the burger meat was bland enough to take the edge off of the salt from the fries. We really wanted a good burger and still do. Might be a while before we try 5 Guys again.

Erik Rasch

Hamburger was good, jalapenos were not cooked all the way through - but still a good tasting hamburger. Half the Fries were ok, the other half were rubbery or over cooked to a burnt/crunchy/dried out state. The location staff seemed to be just going through the motions, looking down or spending time "checking out" the customers. Dress code should be consistent, might recommend belts or suspenders with Five Guys logo? Floor staff does not appear to want to engage customers directly, if they do, they stand 12 ft - 18 ft back and "yell" information at you. Tables are clean but the floors could use some attention.

+4

Diana Cuesta

I went to a fuve guy's more than 10 yrs ago I imagine. Its been a long time. Anyway, I remember now why and it will be much longer than 10 yrs if ever again. So over priced and not worth it. Mooyah is a better value. Heck if you're gonna spend that much go to village burger bar. I'm sorry but I went by myself and it cost my 17 bucks for a small drink, small fry and a little burger w bacon. I asked for mayo and they overwhelmed my burger. It was mayo w a skinny burger, probably no more than 3 ounces of meat flattened to made to look bigger. Bottom line I was starving but refuse to pay my hard earned dollars for what they pass as a burger. Got my money back for baby burger $9.41. I think it's time they take down their signs of being the best, it's so outdated. 2 stars because I kept my drink and fries, I was starving Happy eating or NOT. NOW Go get your grub on

Scott Higgins

Burgers and fries are really good, but the prices are now out of control. The price for a little cheeseburger for a kid is now $6.39! That doesn't come with a drink or fries either. Fries were way over salted. Whaterburger, we apologize for cheating on you tonight!!

Raja Srikar Karthik Chinta

Very few fries, the last serving fries is not even interested in serving regular portion of fries. And i paid $10 for very little amount of fries.

Fiona Ayers

Literally missed three of the four items on my delivery order. I ordered two hotdog, a burger and fries and only got one hotdog. Also, this is EXTREMELY dangerous as I’m a diabetic and had dosed for my meal which could hurt me and cause me to drop dangerously low. And possibly waste insulin which isn’t cheap. I’m sitting here now waiting for the replacement that I shouldn’t have had to go get myself. To add, i work in food and this absolutely is not acceptable, nor would it fly at any of my jobs. Current or previous.

한지혜

I used to love this location. Their portion for fries has reduced tremendously. I paid over 6 dollars for regular-sized fries, but I’m pretty sure they gave me the little size. The cup was so tiny. Not worth my time driving back for an exchange. So disappointed!

Parker Craig

Paid $35 for 2 people, no beverages. Had to wait for 25 minutes And then… THEN …. I got home to the completely incorrect order. I just wanted a decent burger after a 10 hour shift. Thanks for some monumental disappointment Five Guys. How does this place stay in business?

Gabby Sanchez

Horrible experience. Five guys is my favorite fast food burger chain and this time they really let me down. I had placed an order online and it was set for pickup at 1:06. I typically leave some room to pick up so I ensure everything’s ready by the time I get there. I got to the establishment at 1:15, there was only one person on the line, no sounds of the grill or the fryer. I stepped up to the order area and he just gave me a dirty look and didn’t acknowledge me. I waited two more minutes, a girl came up and talked with me but her hair was all over the place, definitely not Servsafe. She told me it would be a couple more minutes for fries. I waited about 5-6 more minutes for soggy raw fries. I can understand if they were short staffed but the three people I saw working were moving slow as hell and all did not want to be there. I got home and my burger was the driest burger I’ve ever had in my life, it’s like they grilled them an hour ago and let them sit. Will not come back, they need new staff and new training. Don’t go here.

Cedric Hatcher

Lol... did realized I was on the Denton Loop. Lol... let the chips fall. Good food dangerous to walk in currently. Every one very friendly at the Lewisville location. Supper clean. No trip or slip hazard like the one In Denton loop 88. Great buyer experience. Will be back to the Lewisville location. **** The floors was so slippery that I felt like the star attraction of the ice capades at the Denton Loop 88 location. In formed the staff of danger there they didt deem it important to fix it in any way !!!! I waited till no traffic!!!! Didnot put out the first sign. Went to the restroom. The floor so greezy I could barely stand and go at the same time.(Denton Loop 88 location by te target)**** Lewisville thanks for the clean safe store! Food was good at both locations. Just had put out the request for help for the Denton location. You know when a person spends over 20 bucks for a lunch. The safety of the buyer should be very important.

+19