Ferrr1 Cerillito

My order was wrong. I've purchased a Large French frys. Went to my car open the bag. There was a regular frys. Either way I was already out of the restaurant. But it was disappointing.

Sergio Zermeno

We are off to Visalia up north for my wife Tia funeral we headed to the Grapvine on the 5 freeway,stop in Gorman at the McDonald's to get some to eat for this long trip. Some of the McDonald's including this one have remodel to it looks the same. The food tasted the same from other ones.

+4

Ordered value meal. Only one car ahead of me. Parking lot pretty much empty. Super busy as you can see! Took 10+ minutes to get order.

Ordered on the app and food was ready when we arrived. Dinning area was clean and quiet. \nThere was a lot of staff in the back when I picked up my food, they were talking about getting tshirts. \n\n…

Ordered on the app and food was ready when we arrived. Dinning area was clean and quiet. \nThere was a lot of staff in the back when I picked up my food, they were talking about getting tshirts. …

Ordered on the app and food was ready when we arrived. Dinning area was clean and quiet. \nThere was a lot of staff in the back when I picked up my food, they were talking about getting tshirts. \n…

Ordered on the app and food was ready when we arrived. Dinning area was clean and quiet. \nThere was a lot of staff in the back when I picked up my food, they were talking about getting tshirts. \n…

The food was decent. It's similar to every other McDonald's. I expected the prices to be overinflated but they were not. They had the cool self service kiosk and interactive LED tables. The bathroom …

The food was decent. It's similar to every other McDonald's. I expected the prices to be overinflated but they were not. They had the cool self service kiosk and interactive LED tables. The bathroo…

The food was decent. It's similar to every other McDonald's. I expected the prices to be overinflated but they were not. They had the cool self service kiosk and interactive LED tables. The bathroo…

The food was decent. It's similar to every other McDonald's. I expected the prices to be overinflated but they were not. They had the cool self service kiosk and interactive LED tables. The bathroo…

Ordered coffee and took 1 minute. That was the fastest cup of coffee I got, Devin helped with the order and there was no issues. Staffing was adequate and makes me wonder why it took 30 minutes a…

Just your average McDonald's off the freeway. Stopped here to change a diaper, use the restroom and pick up some breakfast. I used the app to order my food. It was ready really fast. Within 2 minut…

Didn't get my full order, which is especially painful considering how damn expensive it is. Aside from that seemed ok

First time stopping here on 2/7 and it was slow and hectic. They need to improve their time management and multi-tasking skills because their dining area got backed up real quick. We selected table service and they made us go get it. There were people waiting to order at the cashier and they were told to wait. Not sure if they were short staffed but try drive-thru if you need to. I can't promise service will be any better.

Gino D

Line took forever. Customer service was okay. The lady forgot to put the sauce in the bag smh. My food was okay, could've been better.

+2

Order came to 44.95 I handed the cashier $105. A hundred dollar bill and 5 -$1 bills and he inputed $100. And gave $50.05 change. I looked at the receipt and pointed out he put 100 instead of the 105 I gave him and so the change was very wrong. He argues he mentally accounted for the $5 in his doling out his change. I had to call for the manager. We explained there situation & the manager was having a hard time understanding. My husband had to show them mathematically their errors so that I could get the correct change of $60.05. Ridiculous. If you can't do the math, then at least input the correct amount of money given to you, So that the computer can do your math for you. Then, I get the food and the fries are cold, Not salty. The three orders of chicken nuggets that we ordered were rubbery. Overall worst mcdonald's experience I've had in a very long time. Our stop at McDonald's was a pit stop along the great Vine. So it was also a bathroom break. The women's bathroom was disgusting. Toilet paper everywhere and water all over the ground From the toilet area in one of the stalls. It certainly hadn't been cleaned in quite a while. I Strongly urge people to choose the carls jr at this stop area instead of the mcdonald's, as I will in the future.

Whatever happened to McDonald's ? They were built on quality and some value . I came in bought #1 combo . I had to supersize it , because once you shake the fries they all seem to go down to the bottom . So I decided to take a second shot at some french fries again . Placed another order . The results were slightly better . But yet it happens pretty frequently all over McDonald's everywhere .

Class ified

Obviously this place is on the SoCal to NorCal drive and vice versa. Meaning it is a popular place for a bathroom break. With that in mind the bathroom should be maintained. This was the craziest site to see when I needed to use the bathroom on my long road trip. Food was normal McDonalds quality. Bathroom was terrifying.

Sam Alejandre

Man who seem to be the manager just starred at me instead of greeting in some fashion. Took 30 minutes to get 1 simple meal.

Trisha Bishop

Food tasted pretty good, but the burger was greasy and fresh, but with grease dripping. The restaurant lobby was dirty. The women's bathroom, which had 6 stalls, were all gross, so I couldn't even use the restroom. Hoping to not get sick from the food because if the rest of the restaurant is that dirty, I don't even want to know what the back looks like. Upside, food came out fairly quick, and the worker was nice and friendly.

Ordered several things off the menu and got all different variations of the same food, but not what I ordered... as well as not being given the receipt when I went back in, I was met with no servic…

I've been coming to this McDonald's for five years. This is the first time I've ever gotten cold fries. The manager should be fired. She's not doing her job because when I was a kid, I worked at Mc…

I don't know what's going on in this mc Donald's but they need an entire new staff. They are so slow and when your food comes out it's always messed up! They always forget something so you have to …

I was told they ran out of fries, ketchup, dipping sauce and tea. I never heard of this especially from McDonald's. And to make matters worse, took them 30mins to get my food at the drive through

This place needs to be shut down. I stopped in at 9:30am to use the restroom because the gas station across the street had their restroom out of order. This is the most DISGUSTING restroom I ha…

worst drive thru service ever only 3 cars almost 20minutes ridiculous charged for for a large orange juice i got a small and got egg muffin instead of a sausage mcmuffin which i was charged for!!

3rd time trying this location. I'm a standing here now sitting at 21 minutes for 2 cups of coffee. Every time it has just gotten worse and worse DO NOT STOP HERE!!!!

As a employee I'm telling you all DO NOT EAT HERE. We serve old food, touch your food without gloves or washing our hands. Your food is never fresh. There is a reason the kitchen is blocked from your…

As a employee I'm telling you all DO NOT EAT HERE. We serve old food, touch your food without gloves or washing our hands. Your food is never fresh. There is a reason the kitchen is blocked fro…

Cold fries that Needed salt. Rubbery nuggets. Dirty bathrooms. Poor customer service skills. Would NOT recommend this McDonald's location.

They almost forgot the happy meal I order and when I checked further and left the place. They forgot the 13 cookies I ordered. Felt sucks if you pay your food and forgot to give me what I ordered

BIG E

Dont come here if you’re a truck driver they won’t let you order unless you’re in a vehicle and if you’re standing at the window they WILL ignore you and act like you’re worthless and some bum just asking for a handout, they will act like they are doing you a favor for handing you your food if you did a mobile order and already paid they act to scared to open the window , trash service

Hi.

Worst McDonald's I've been to. Took 33 minutes, yes 33 minutes to get my ull up order. Waited 18 minutes in the car, nothing. Went inside they said we haven't had time to start your order. Waited longer and finally got my food. They weren't even busy, I don't understand it.

Cole Wilcox

Ordered plain burgers with only cheese on them and instead I got everything on them except cheese

Heather Lynch

⭐ 1 Star (If I could give zero, I would) This was by far the **worst McDonald’s experience I’ve ever had**. We waited over **30 minutes** for a *small order*, and when it finally came out, it was **wrong**—missing the sauce we ordered. On top of that, the place was absolutely filthy. The **floor was sticky**, the entire restaurant had a **horrible smell**, and there was **trash everywhere**. Not a single clean table could be found, which is unacceptable for any dining establishment, especially one as busy and well-known as McDonald’s. The lack of cleanliness and poor service here is shocking. If management cares at all about their customers, this location needs a complete turnaround—better training, proper cleaning, and staff who can actually handle basic orders. I would never recommend this location to anyone.

pinkunicornsparkles pinkpandaunicornsparkles

States online they are open 24 hours and we were told on 8/29/25 at 12 am that they were closed. There were other people in the drive thru and we were sent away! If any managers or owners read this check on your employees! I’ll drive by here next time and go to the one in Santa Claris instead!

Luis

My experience at this McDonald's was disappointing due to the service I received from one of the employees. Although my order was correct this morning between 9 or 10, I don't really remember. The interaction with a woman wearing glasses was very unpleasant. From the moment I approached the counter, her attitude felt cold and unfriendly. She gave uncomfortable looks and lacked basic courtesy, which made the entire visit uncomfortable. This isn't the first time I've encountered this kind of behavior from the same employee. On previous visits, she has also shown a poor attitude, very little willingness to help, and no interest in providing good customer service. It's concerning that someone in such a customer-facing role consistently brings such negative energy. I hope management addresses this issue, as customer experience is about more than just getting your food — it's also about how you're treated. Attitudes like this hurt the reputation of the restaurant.

Meg Lorenz

We stopped by to pick up 4 Egg McMuffins for a quick bite during out drive. Two muffins were so burned (charcoal) they were inedible. I have a difficult time believing the prep. person even wrapped them, and put the in the paper bag. BEYOND DISSATISFIED.

joshua ward

Came here and ordered off the app. We live local. I was eating my McRib and it smelled bad. I checked the underside bun and it was the smell. Looks like mold. Hopefully I don’t get sick. Asked to speak with manager and she said I am sorry. Offered no refund or anything else. This is the last time I spend my money here. There are a few others place we can go. Beware if you stop here.