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Jacksonville

Taco Bell

★★★★ 3.5 · 118 reseñas

En Taco Bell Jacksonville, te damos la bienvenida a un mundo de sabores tex-mex rápidos y deliciosos. Disfruta de nuestros clásicos tacos, quesadillas y nachos, preparados con ingredientes frescos y un toque de sabor único. ¡Ven a vivir una experiencia llena de sabor en un ambien...

Taco Bell

Tex-mex · Jacksonville

3.5 · 2,682 avaliações Google
locations.tacobell.com
Yelp 2.5 (43) Uber Eats 4.2 (4,000)

Sobre Taco Bell

En Taco Bell Jacksonville, te damos la bienvenida a un mundo de sabores tex-mex rápidos y deliciosos. Disfruta de nuestros clásicos tacos, quesadillas y nachos, preparados con ingredientes frescos y un toque de sabor único. ¡Ven a vivir una experiencia llena de sabor en un ambiente divertido y acoge...

En Taco Bell Jacksonville, te damos la bienvenida a un mundo de sabores tex-mex rápidos y deliciosos. Disfruta de nuestros clásicos tacos, quesadillas y nachos, preparados con ingredientes frescos y un toque de sabor único. ¡Ven a vivir una experiencia llena de sabor en un ambiente divertido y acogedor!

O que dizem os clientes de Taco Bell

Customer experiences are mixed. While some praise the hard-working staff and clean environment, many report long wait times, missing items, and poor service, especially during night shifts. Some customers appreciate the value and fresh food.

Pratos populares

nachos crunchwrap supreme Avocado Ranch Taco baja blast

Ideal para

Rápido Casual Noturno

Tip: Be prepared for potential long wait times, especially during peak hours and night shifts. Check your order carefully before leaving to ensure all items are included.

Services

📶 WiFi 🅿️ Parking 🚗 Delivery 🌅 Petit-déjeuner 🍽️ Déjeuner 🌙 Dîner
🎯 Casual 👨‍👩‍👧 Family 👥 Groups

Perguntas frequentes sobre Taco Bell

Taco Bell está localizado em 5054 Normandy Blvd, Jacksonville, FL 32205, Jacksonville.
Taco Bell oferece cozinha tex-mex.
Taco Bell tem horário de funcionamento. Consulte o perfil para horários atualizados.
Taco Bell oferece os seguintes serviços: comer no local, para levar, entrega.
Os pratos mais recomendados no Taco Bell segundo as avaliações dos clientes são: nachos, crunchwrap supreme, Avocado Ranch Taco, baja blast.
Taco Bell é ideal para comer rápido, casual, noturno.
Customer experiences are mixed. While some praise the hard-working staff and clean environment, many report long wait times, missing items, and poor service, especially during night shifts. Some customers appreciate the value and fresh food.
Be prepared for potential long wait times, especially during peak hours and night shifts. Check your order carefully before leaving to ensure all items are included.
2,682
Avaliações

Avaliações de Taco Bell Jacksonville

3.5
2,682
5★
36%
4★
22%
3★
17%
2★
9%
1★
16%
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Kristi Rice

This has been my go-to Taco Bell for almost ten years, and I can't say enough good things. They are fast, accurate, and the food is always well made! I appreciate them so much ❤️ Normandy Taco Bell 4 life

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Cookiesrules cookiesandmilk Kitty queen

Great service for take out and our DoorDash orders. Orders are correct, fresh and packaged with care! Thank you for offering great customer service! We are a busy family in the neighborhood that orders often! We will be back! Both night and day shift, the consistency is a sign of good management! Thank you!

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Cody Bent

I’m not sure what the managers name is. However, she was amazing. There were police present and several people outside yelling about their food because the door was walked. She came outside, memorized the order from my phone and made it perfectly. She was very polite and I’m so impressed with the service given the situation that was going on. I would have been fine cancelling my order and going somewhere else but she went above and beyond.

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Koro Dickerson

Was super busy but gave excellent service while maintaining low wait times. Food also came out hot, fresh, and was all correct, down to the sauces. This was also super late at night.

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Brittany Minor

Went at 1:30 in the morning, long line placed our 4 pickup orders through the mobile app while in the drive through. Got our orders pretty quick and was even given an extra soft taco. They made my night and ended my birthday perfectly. The employees were so nice and genuine. Great environment definitely recommend .

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Johnson Derek

3 soft supreme tacos under 10 bucks not bad

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Bertha Tolbert

The remodel the store it looks better just at 10:00 we had to order of the

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Cindy Cedeno

I got food here last night and it was such a good experience. I got two of the fattest crunch wraps I've ever had from a taco bell. The girl at the window was very nice even with a line around the building. Everything was good and fresh 10/10

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Hayley Weldon

Chris in morning shift was so kind. It's been a long time since I've come across a fast food worker with such a good attitude and kind spirit. He was helpful, welcoming and over all just made it a great experience being there. I had some issues with the app and he helped me with that too. Thank you Chris. Me and my husband appreciate your help so much.

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Brian Lowery

Great service. Was looking for this hidden menu item from wayback. Most TB’s won’t or don’t know how to make it anymore. Manager was very helpful and i got my fill. Thanks!

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Sandi Godfrey

I placed my order on the online app. I picked up my food around 12:10 a.m. the lady cashier was very sweet. When I got to the window, my food was ready, it was fresh, and it was delicious. The lady cashier was so very kind, professional, and sweet. It was nice to go to a restaurant and get fast food that was fast food. Thank you for such wonderful service. 💕

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Kasmere Paytee

Tiggy is wonderful great customer service oh and tiescha also

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Cassandra Smith (CassieLynn)

We have our grandchildren for the month, and we decided to stop in and order from the AI kiosk, which works very well and allowed our children to see all the pictures and pick out their favorites. Especially if you happen to have a child that doesn't care for tacos, they'll need ⁸į⁸can still find something they like, although it might be dessert, lol. After we ordered, we got all of our condiments and utensils from the well stocked, clean, and tidy butler counters. Got drinks and waited maybe 10 min for our food. It was busy .itv ßstuff ourselves and sat down at the tables t4PQhey were was a lot of space. It's a very old Taco Bell, but it has always been very well maintained, and the employees are always polite. The best part is that after we placed our order, the 3-year-old realized that the other two children and my husband got the freeze drink red Icy thing an icy, and she became veè upset and wanted the same thing. For all you Mama's out there who know their kids; I said, "she's going to cry if she sees theirs and doesn't have one of her own," hubby said "nah, she will be fine, weve already ordered, she probably won't even notice. "...Yeah, right, like that has ever really happened, in the history of 3 yr old girls," 🙄 and oh man, does she have lungs. She cried so hard, it was so sad. I took her soda to the counter and explained the issue, I was prepared to pay her for the icy, but instead, she asked my grandbaby, "What color would you like, miss? My granddaughter pointed and said red, and she made her a small red cup of icy free of charge. Congratulations, Taco Bell, coming out on top again

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Mike Alden

Whoever made this, perfection, this delivery, just look at the presentation, usually food comes not looking at all what you expect, this was beautiful, fresh, crispy. Perfect chips to toppings ratio, did NOT run out of toppings before the chips, and delivery was ahead of schedule. KUDOS Taco Bell and Uber Eats

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Cams brain

Decent spot! The area can be sketchy at times. However there always efficient! Not gonna lie. Tried the y2k meal. It was Dope!

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Heather Felts-Keihn

The lady at the front counter truly impressed me with her exceptional service. Despite the store being bustling with customers and an evident rush, she managed everything with remarkable grace and composure. Her customer service skills were outstanding; she greeted each person with a warm smile and attentive demeanor. Even though she took a moment to apologize for the brief wait, it was clear to anyone observing that the team was working diligently to serve everyone as quickly as possible, so any apology felt unnecessary. I want to extend my heartfelt thanks for the delicious meal she prepared. Her hard work and dedication did not go unnoticed, and I genuinely appreciate all that she does to ensure a wonderful experience for customers like myself.

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Rossen Kirkov

Best taco bell I've been to! The line was super long but I can't fault them for that, it must be because everyone in town knows this is the best taco bell to go to. Food was great, they gave me all the sauces I requested and service was great

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Sayde Ridling

Best and most filling bean burritos I've had at a Taco Bell.

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Miss Lo

My food was DELICIOUS I came by after work and got a nacho bell grande with no beans extra beef and it’s was exactly what I ordered. I advised my friend twice while eating it that it was really good and how I was enjoying it. S/O to the team that was working Tuesday 5/13 at 2:30pm you guys did an amazing job!! And I appreciate you

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Richard Jackson

I've lived in the area all my life and not only is this the best service I've had from Taco Bell, it's the best service of any fast food spot in the area by far. Just wanted to show my appreciation to the staff there. I don't what y'all changed but keep up the great work.

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Shaniyah

To whoever made my food at 02/01/2026 01:54 pm, my chalupa was immaculate. I come to this location frequently and get a box just for that taco. The shell was beautifully cooked, not too hard while still maintaining a crispy crunch. And my chicken and sour cream spread was gorgeous. Honestly, one of the best if not the best chalupas I’ve ever received (even after the fact that I picked it up like 15 minutes after it was made.) I wish I could thank this person by name, but whoever you are just know that I noticed and appreciate your craftsmanship. Thank you.

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Big Clout

Friendly staff, good service, and the wait wasn’t long at all. Food came out hot and fresh, exactly how it should be. Overall a smooth and pleasant Taco Bell visit. 👍🌮 10/10

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Sabrina Johnson

The staff back there are kickin it! They had people ordering in the store, on the kiosk, in the drive thru lane, AND online. One girl came running out to the bathroom and running back to work! Thank you for being so efficient and kind.

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Chris Ugarte

If you're expecting Taco Bell and an accurately prepared order, I have found I get exactly that on each of my 3 visits here so far. They seem to work hard and try to get it right for the guests.

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Michelle Bee

We just picked up our dinner. And they had put the wrong sticker on our order so we went in and they corrected it quickly though we had the right combo from the start we hadn't opened the box . I only gave 4 stars bc they had put sour cream on my friends burrito and my sons so they didn't eat part of their meals. On the bright side my mini salads were delicious. Overall rating bc if mix up around 3.5 to 4.

Dustin Ryan Shaw
Dustin Ryan Shaw

They are polite, hard working, clean and just generally on point with this establishment! To compare it to other Taco Bells I have visited, they are the same. I have never had a wrong order or missed anything in any order I have ever placed at any Taco Bell! Also, I do not visit any of them nearly enough to even chance the potential error that most undoubtedly must occur at some point at any and every restaurant in existence ever throughout history! Well, at least on this planet.

Don Johnson
Don Johnson

I'm giving this taco bell five stars all around, Not because of the employees, It's for the owner of this company of this specific taco bell on normandy, She works so freaking hard to please everybody, She does not. Get enough respect for her hard she works. A lot of you unhappy customers can work for this company and do better if you're so upset with your food and service. Keep up the good work owner.I know you're doing your best if not more.

Frank Joseph
Frank Joseph

I was very pleased with my order. I ordered 2 Surpreme Lux Box, Discovery Luxe Box, for under 10$ each, with several items inside, cinnamon twists, plus a drink. Just a heads up there was no avacado in sight, and that's the reason I ordered the Avocado Ranch Taco. Other than that, service was acceptional, no items misplaced or wrong orders. Great Job Taco Bell!

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Kai L.

Good food one thing they are under staff taco Bell should do better but service good and nice and clean

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Kai L.

Good food one thing they are under staff taco Bell should do better but service good and nice and clean

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Kai L.

Good food one thing they are under staff taco Bell should do better but service good and nice and clean

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Kai L.

Good food one thing they are under staff taco Bell should do better but service good and nice and clean

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Jason T.

Ordered Via drive through around 11 PM on a Sunday night, service was a bit slow because according to the crew member they were frying my fries fresh, can't complain. Took about 15 minutes total st…

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Grant B

Good for drive thru, but they don't listen when it comes to hot sauce selection.

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T. Shepherd

I've not had a bad experience here once. I usually use the drive thru and anyone I've ever had take my order has been very professional, polite and cheerful. I've never felt rushed to complete my order either. There can be a line sometimes but the pleasant encounter with the staff made the wait worth it. The food looks good too. Doesn't look slapped together and they are usually pretty consistent with quality. (In my experiences, anyway.)

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Susan Patrick

Taco bell is comfort food. A smile & a friendly kind word goes a long way & cashier was very hospitable. The food was good but I felt it lacked meat. I bought a stacker & it barely had meat. It was more like a plain tortilla.

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Matthew Carlton

Location sucks but this Taco Bell has gotten 3000% better Management/Staff wise. Food actually tastes how it's supposed to and is fresh how we want it. 2022 til now October 2023 it's such a huge difference than say 2019 2020 and 2021. Overall I'd give the Normandy location 4 stars or a B-

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Jessica

The gentleman at the drive thru made sure I had a pleasant day and that my order was correct... He went above and beyond!

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Shon Griffin

It's good food fast service it's a good place to stop in and grab something and go

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Jackson

The service was great ,I know they were busy so I'ma let it slide y'all forgot to put my sour cream on my taco and none in the bag but it's cool I got some at home the tacos was bussin tho.

Dillon McKay (Cookie)
Dillon McKay (Cookie)

Standard service, they were clearly understaffed and the person in the window was trying to take orders and hand out orders at the same moment. No greeting, no words spoken, just orders being taken while I wait for my food at the window. I don’t expect much but I at least want to be spoken to when I’m being handed a lemonade I didn’t order and I politely mention I didn’t order a lemonade. Not eyes rolled and a window slammed shut!

L Ryuzaki
L Ryuzaki

Went through the drive-in. Saw some negative reviews about food not being all there or not having enough in the tortilla. Had no issue with my order aside from the baja blast tasting a 'lil off. It happens. I've worked at fast food before. The drink was free anyway. My guess is they just cleaned the soda fountain or the drink was running out. The lady taking my order was kind and patient. I just wonder if those who wrote the negative reviews weren't so kind and patient.

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Carla Thomas

Idk what's happening with Taco Bell. But, it seems that there spices are going down and there meats for the food are being more ready to boil to go then before and the flavor isn't up to par... Smh, but the pricing is going up...

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Eero “Komodo30000” Mauerman

I love 5 layer burritos. Like who thought about putting a layer of cheese in a burrito... genious. However, this burrito was far less than impressive. Its skimpy on meat and beans and probably half as much cheese as they have always had. Pretty lame. I couldnt have been the first, and sure it was remedied (3stars), but really, fire the person who makes these less than impressive burritos idk.

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hannah

The chicken power menu bowl was great. It was the fullest one I’ve ever received across various locations. However, I ordered a Cheesy Gordita Crunch with a Doritos Locos Taco shell instead of a regular shell. The person goes, “Would you like extra meat for .50?” to which I respond, “No, thank you.” I didn’t think by responding no that I would end up with almost no meat in my taco… Other than that, everything was fine and the staff was very polite.

Kathy Brown
Kathy Brown

I picked up a 40. online order today. I paid for extra beef on my nachos and I got extra beans. So many beans it's the only thing you taste. Most God awful nachos I've ever 5in my

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Morgan Tumeo

I overall give this place a two star rating . The food wasn’t bad but what really upset me was the sheer laziness of the employee that was working the window. . I had asked for a. Blue freeze for my daughter and she said they wasn’t working / done: and I couldn’t get it . Well I said ok , but my daughter said she had to use the restroom. So when I went inside I seen the freeze machine working just fine . Actually looked amazing and had the green light . So I knew instantly the woman had lied to me . It instantly made me upset that she was so lazy she couldn’t walk over and fill a cup. I then knew at that moment why she couldn’t get a better job than fast food . It was her effort behind what she did. Had no pride in her work and her work ethic was way off. Keep up the bare minimum work and that’s where you will go in life . Thanks 😊 Morgan

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Leon Jonjock

oh my God the people working here change every week always an attitude and the food looks different every week even though you order the same thing if I could get a raise at work I could eat better somewhere else

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Brandi Davis

I was in there ordering. There was a man complaining about some cinnamon buns and I thought to myself he needed to chill. But I ordered four tacos so it came out to nine dollars for four tacos they barely had anything on them. I’m adding the photo because I feel like they took my money. I cannot even go back because I only get a 15 minute lunch break and it took 15 minutes to get the food. I don’t even know how to contact corporate but I will figure it out. I want my money back

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Charlyne Charles

Can’t get an order right. Someone saw this and still decided to give it out to me, ridiculous. Not so friendly customer service either

Crystal Daly
Crystal Daly

There always so slow and getting someone to the front counter is dang near impossible, I would give one star but there is one or two employees that are awesome and try there best, and if your a delivery driver going there at night is the worst thing to do I refuse every one of them u will be there no joke at least 30 minutes to an hour

Cynthia Stallings
Cynthia Stallings

As much as I love taco bell I can not fake with the review. I can honestly say that I've never went to this restaurant and they've prepared the food to look worth buying. It's like it's always rushed. I know it's not going to look as advertised but COME ON WORKERS. They really need to work on food presentation. I've had to call corporate a good bit of times for different reasons and not for just this location. This location has it bad for sending out food to customers that they probably wouldn't eat themselves if sold to them in that way. But I love taco bell when it's done right

0live3rs
0live3rs

I was waiting for my order and when a guy comes to ask if I had already ordered I say yes, and he comes to answer me in a bad way that I can't wait standing at the entrance, when there are like 5 other people doing the same thing and only to me he comes to talk to me in that terrible way service if I could I would give him fewer stars

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Luke B.

Lady made me round up, was rude, i asked for no guac she gave me double guac. If you want good service this ain't the place for you. When i got my food she said thank you for rounding up cause it's w…

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Luke B.

Lady made me round up, was rude, i asked for no guac she gave me double guac. If you want good service this ain't the place for you. When i got my food she said thank you for rounding up cause it's…

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Luke B.

Lady made me round up, was rude, i asked for no guac she gave me double guac. If you want good service this ain't the place for you. When i got my food she said thank you for rounding up cause it's…

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Harold M.

they obviously dont read tickets of what you order!! i ordered a doordash and was missing a crunchwrap supreme!! doordash credited the item but not the fees so i had to pay extra to geg fhe crunchwra…

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Suzette Locklear

Sorry I never leave bad reviews but this Taco Bell falls short. \nThere is No one at the counter to take an order so we ordered from the kiosk. It took 40 minutes to get the food to us. We would have…

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Suzette Locklear

Sorry I never leave bad reviews but this taco Bell falls short. \nThere is No one at the counter to take an order so we ordered from the kiosk. It took 40 minutes to get the food to us. We would ha…

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Joey M.

This taco Bell is so bad!! The line is so long and we have waited over 50 minutes for ONE order to move forward. We placed our order online and have been waiting over an hour. Looking at the review…

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Joey M.

This Taco Bell is so bad!! The line is so long and we have waited over 50 minutes for ONE order to move forward. We placed our order online and have been waiting over an hour. Looking at the revi…

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Joey M.

This Taco Bell is so bad!! The line is so long and we have waited over 50 minutes for ONE order to move forward. We placed our order online and have been waiting over an hour. Looking at the review…

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Angie T.

The service here is terrible. I am always missing part of my order. The wait time is ridiculous. There is always a line wrapped around the building and out into the street. I wish they would get so…

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Angie T.

The service here is terrible. I am always missing part of my order. The wait time is ridiculous. There is always a line wrapped around the building and out into the street. I wish they would get …

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Liz T.

The night shift always take an hour and 30 min to take an order waiting for the time they close to reject customers orders losing millions of dollars

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Japan Asd

Ordered three burritos. One was quite small, but the other two were TINY. Unbelievable how it costs nearly SEVEN DOLLARS for three burritos (two bean and one cheesy bean and rice) and two of them were so severely underportioned that they would have been rejected by a starving Ethiopian. Never again.

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Erick Aranda

Faster to go to the grocery store and make your own cot dam tacos than to come to the drive thru. Typing this at 1045pm. The grocery stores are closed and it’ll still be faster.

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Ethan Nichols

somebody mustve taken a dookie then smeared it in my taco cuz wtf😭😭😭.😝, just arrived farther away.. overseas in a far away land, London📍 and as we approach exit 19 we find a “taco bell”.. more like 💣BOLLOCKSBELL💥🔥🔥

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Jennifer Williams

Terrible "fast food" service. This location is usually busy & I expect to wait a FEW minutes for my order...NOT 30 MINUTES! Yes, 30. When my husband politely asked about the order after 15 minutes, the response was "It's coming, we're busy". The 2nd time he checked was at 25 minutes & they said "It's almost done". No apology for the wait. Top it off with....NOT ONE ITEM WAS CORRECT, after 30 minutes! The pic shows what we recieved, but we ordered a few CRUNCHY taco supremes and a pack of cinnabons. Instead of the cinnabons we got an apple empanada. At this point, we just ate what we got & we'll never go back. I don't expect fine-dining from Taco Bell, but I sure expect better than this.

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Che'Don Lynn

I have never been to a Taco Bell that was Sooooooo Slow and still didn't get everything right. Even down to me asking for straws, being told they were in the bag and they weren't. You can't be slow and inaccurate. Take your time if you're going to get my order right, but if it's still going to be wrong I don't see the point of being in business.

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That's Disgusting

ROACHES? ❗️❗️❗️NEVER AGAIN❗️❗️❗️HOW DOES THIS PLACE STAY OPEN WHEN YOU HAVE ROACHES THROUGHOUT THE STORE. I'M CALLING THE HEALTH DEPARTMENT. THIS IS UNACCEPTABLE

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Jesse Milligan

First off, they're slow . I got to order off a tablet shouldn't I get a discount if I'm a cashier?? The drink size is absolutely ridiculous. Medium is what I would consider kids. So if I'm paying $10 plus dollars for a meal. Don't up. Charge me to get more than a couple sips.

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Breeze

It's the Worst Taco Bell in Jax's! Waited 32 mins in the drive thru for one burrito 🌯 and I was stuck there bc I couldn't back up or go around bc it's a single lane drive thru.... They are so rude at night none of them enjoy their jobs they make the food sloppy and let's not even start on how they treat food delivery workers..... They need new management without a doubt!

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Robert Shattuck

there are no humans to speak to at the counter we have to order via computer this will be our last visit to this taco bell

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vxnn_untitled

never ordered here and got everything right

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Khaled Mahmoud

The worst employees on this site must change the employees, even the official, because he doesn't care who works for him.

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Kevin Lee

I stopped into this location today. 12/4/24 to pick up a 7.00 Luxe Cravings Box. When the lady started talking seemed like somebody else was talking as well & I could not understand what was going on. Conversation wise I explained to the lady that I could not hear very well because my ears rang. Could I come to the window? No answer. I proceeded to the window & Sat there for about 1 & 1/2 minutes before she decided to open it. I let her know again that I was having trouble hearing her at the speaker. She then told me that I had to come inside. I could not give my @ the window. Meanwhile there was only one car behind me. Being a Senior Citizen with a Disability That was Really Disheartening. So from this point on in December of 2024, I will never spend another dime at that Taco Bell or possibly any other Taco Bell in Jacksonville.

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Nick Watson

These goobers decided it would a good idea to start a 200 dollar transaction at noon and have over a dozen cars waiting in the drive thru, I’d say another 6 more pulled out of line. No apologies, just sloppy work handling this situation

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Carla Jae

Staff is rude and they are very slow. I waited an extra 10 minutes for order and the girl didn't even bag it before she handed it to me.

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Terry Brock

Cold!!! Not just the food, which was wrong, but so were the employees. And it wasn't even busy yet. This was a comment the drive thur person made while sitting there waiting on my wrong, cold order. When you go through the drive thur, prepare to get screwed, anywhere. Not only was the order wrong, but it was soggy. I only drove, maybe 2 miles, to have lunch with friends (which It was my turn to buy). What an embarrassing situation when I started passing out their order. Now, it's still my turn, which will definitely never be from the bell to hell.

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Garrica

I dislike this location so much. They are slow, dining room nasty, not welcomg. If you go in the evenings the line is wrapped around the corner. They will mess up your food, majority night shift. If I do go it's for the early shift.

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Sarah Evans

This Taco Bell has been closing early! There were two other cars in front of me and by the time I get up to the teller it says “I’m sorry, please visit us during normal business hours!” It was 3:40am! They regularly tell me that they don’t have nachos fries too because they don’t want to fry them!

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Gregory Duncan

Placed a Togo order online. Left the house. Took ten min to drive there. Then waited 45 min for my order to be wrong twice then completely remade. Horrible service. Will not be returning. Earn your money Taco Bell workers. Again dated 4-20-24 these guys suck at their job. Horrible. They all should dig ditches instead.

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Florida is Home

I went for the first time in a long time and remembered why I dont eat taco bell

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Erik Gaetke

Lobby wasn't clean... took order to go and they messed up on food items... wanted no bean extra beef, which cost more, and well they took my money and put bean no extra beef on everything....

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blake

Please tell me how I went there and paid for food and waited for my food to come out in the drive through. To not be filled with any thing.

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Crystal Amon

They cannot seem to get the order right and then when you go back up there with the receipt, they make you wait in a long line in order to get your order fixed and then you’re lucky if they get it fixed

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Dustin Ross

Ordered via Uber eats, not only was the order COMPLETELY wrong with all items being drenched in sour cream despite NO sour cream printed on the receipt but they didn't include any of the sauces listed on the receipt either that were taped to the bag. Useless!

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Ivy West

The restaurant needs a deep cleaning, the manager is rude, and the food is lackluster.

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Veronica Miller

Even though I was sad that you no longer have Mexican pizzas, I got over it, excited as I was about my BEAN burrito. Then I got home and realized you guys forgot my hot sauce, but no biggie, right? I decided, "Hey, this isn't the best looking Nachos BellGrande I've ever had, but maybe it's not the worst." Still not going to complain. But then, THEN, I opened my "bean" burrito and found this. DUDE! I know I'm overreacting, but I have been craving and this was such a let down. What is this anyway?! How, guys!?

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Nancy Denmark

They are very slow. Used the kiosk to order but needed to use the restroom & no one at counter had to yell to the person doing drive thru to get bathroom code. My granddaughter wanted Taco Bell, but I would never go here again. There were maybe 5 people in the lobby when we got there. By the time I left about 15 people waiting for orders. Very slow waited almost 30 minutes. This is supposed to be “fast” food. I could have went to the grocery store & bought the ingredients & made it at home faster. This is ridiculous.

K
Karen Helton Burk

This Taco Bell is a joke. If I could give a -1 star I would. We waited 45 minutes for our food. It was cold and limp. The staff could be heard talking and socializing behind the walled counter as if no one was even in the restaurant. We waited 30 minutes just for someone to come to the counter to take our money to put the order from the kiosk into the kitchen. Never again.

S
Shonteayonna Martin

I went through the drive through not only did the lady taking my order have an attitude but she didn’t give me all my food

A
A Smith

Even though I love TACOBELL waiting 30 minutes is crazy little alone being yelled at to be patient because I got irritated and asked how much longer horrible service they should rethink who they hire slow workers with attitude and loud mouths that cuss around customers

A
Ariel Amore

If I could give zero stars I would. The service is horrible at this location and always takes the longest.

L
Leslie Durant

Tacos were soft and mushy Falling apart, I had to eat them out of a bowl I asked for extra sour cream Did not receive don’t recommend eating at night food is not fixed correctly and I spent my money and was very disappointed!!!!!!!!!!!!!!!!!!!!!!!!

C
Cody Kortenhoven

People in the back screaming using racial slurs and just being really really rude. Waited for my order for over 35 minutes.

a
anita Combs

Went to this Taco Bell placed an order pay for it at the window. Forgot that I need to order one more thing. Nobody was in line behind me. Nobody was at the speaker trying to order. It was just me and the manager made me go all the way back around the store go back to the order speaker and order and then pick them up And no one was in line at all

D
David

The service is so horrible when I explain to an employee I was having a problem with the kiosk they act like you didn't care when I got home I felt like I was eating nothing but a shell there was no hardly no meat in it nothing but lettuce and shell

L
Lisa Bouthillier

Absolutely cannot get the food you want after 10 pm. Especially the new taco bell nuggets!! Why advertise it and not have it available? The girl at the window at night needs to be fired. We won't even talk about the pot holes in the drive thru!! I still haven't found my car!! What a mess

A
Amiracle TV

Horrible communication, no acknowledgment. Drive through lady was very rude to the people and they never bag to go orders, just drive Thur orders was being bag and give out. I was standing there for 20 minutes or more

c
corey wilhite

Worst taco bell in jacksonville..yall need new servers and managers. It's quicker to get my food at another taco bell 8miles out the way then to order from this one!!

L
Laura Head

This is the sorriest Taco Bell in Jacksonville Florida on Friday and Saturday night you have to wait over an hour inside the store to get your food while they push out drive-thru the employees are rude pathetic management seriously y'all need to close this store I will never ever go back to that Taco Bell pathetic Taco Bell should do a better job at watching their stores

C
Catherine Ghourley

I spent 60.00 dollars at this place and it's the most messy crap I've ever seen. Cantina chicken taco has nothing in it. Ask for no tomatoes everything has tomatoes on it. Just pathetic! Do better Taco Bell on Normandy Blvd!! Take some pride in what you're serving people. If I served this mess to YOU you would not be happy either0

N
Nick Ferris

We waited 20mins for them to not get our order right🤣.. The whole experience sucked, really do better! Should have known better when I seen others bringing their order back in because it was wrong.

E
Elizabeth Roberts

25 minutes for a beans and rice burritto ordered online before arrival. Absolutely no acknowledgement from the staff.Doordashers everywhere waiting. Why would anyone go here?

f
frank carroll

This place is by far the worst Taco Bell I've ever had for service. The food like all Taco bells is mediocre but it's good to have every so often. But when you wait for 15 minutes for someone to answer you at the drive-thru when there's no cars even being serviced at the windows, then it just shows how little they feel about customer service. If it was an isolated incident, I wouldn't really be leaving a review. But this happens quite often. So now I just go to tunis down the Normandy. Better food, better portions, better service

JOSH G
JOSH G

This place is ridiculously slow and can’t get orders right. Takes 45-1hr to get very simple orders. Needs retraining in this establishment

Wayne Gibson
Wayne Gibson

Over 50% of the time our mobile orders are incorrect. Have addressed issues with the GM Emily. She seemed to have a pretty positive attitude the first time I talked to her about a month ago. But when I talk to her today, it seems like she doesn’t care and has given up as well. I’m done paying for food that is made incorrectly. The attitudes and the food quality are terrible at this location.

Daniel Mayo
Daniel Mayo

This place is a joke!!! They more worried about drive thru then door dash orders waited 20 min for food and they were rude as hell

Logan Reilly
Logan Reilly

If your coming to this taco bell past 9pm good luck. Worst staff and service possible for drive through youll sit in line for over half an hour with 5 cars in front of you. And if your ordering past 10 pm might as well stop somewhere else first to get something to eat because youll be waiting over an hour just to get your order

Zoe C
Zoe C

This Taco Bell sucks when it comes to picking up DoorDash. You'll end up waiting at least 15 to 20 minutes for an order which is completely ridiculous. They're always short of staff and they seem to never acknowledge when you walk up to the window.

Donna Neish
Donna Neish

I needed help with ordering food. Had to yell behind counter to get help. Then I was given attitude because I needed help. Waited 45 minutes in lobby for food. I watched 3 others got food before me they came in after me. I also watch 4 people walk out because of the rudness. The employees were more Interested in talking to eachother, on cell phones and standing at the back room talking. The whole experience was absolutely horrible.

Rick Mallory
Rick Mallory

Service was What I expected On Normandy. Taco looks like they got it out of the Dumpster

Cynthavia Holland
Cynthavia Holland

No greeting, no one at the counter to take your order, long wait time. No cheese whatsoever on my nachos, no sweet tea after we ordered a sweet tea. A waste of money and time.

Melissa Allen
Melissa Allen

I gave the Taco Bell on Normandy one more chance but once again they completely messed up my order. I will not ever go back. Train your folks to know the menu. Ordering in drive through is also worthless... the cashiers apparently focus on what is going on inside rather than listening to the customer at hand.

Logan D
Logan D

- 20 min wait time - The 1 cashier working said he was the only person making tacos downstairs - Kitchen had food on the floor - Dining area had filthy tables & seating. Seats were sticky & tables had grease on them. Food on floors in dining area

Kerry Ann
Kerry Ann

Not sure why the Normandy Taco Bell can’t handle making a simple taco. The service and quality of food was absolutely ridiculous. Just look at this pitiful taco they gave me in my photo next to the photo of the website taco. Really sad Taco Bell, maybe you should do better

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5054 Normandy Blvd, Jacksonville, FL 32205

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🕐 Horario Hoy
9AM-5AM
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