Applebee's
American · Katy
Sobre Applebee's
At Applebee's Katy, we're all about serving up hearty American eats in a warm and welcoming atmosphere. We've got a full-service bar to craft your favorite drinks and a menu that's sure to satisfy any appetite. Our guests rave about our friendly service - from our attentive bartenders to our team of...
At Applebee's Katy, we're all about serving up hearty American eats in a warm and welcoming atmosphere. We've got a full-service bar to craft your favorite drinks and a menu that's sure to satisfy any appetite. Our guests rave about our friendly service - from our attentive bartenders to our team of servers who'll make you feel right at home. Come for the burgers, stay for the lively vibe - we're the perfect spot for family nights out or casual gatherings with friends.
O que dizem os clientes de Applebee's
Applebee's in Katy receives mixed reviews. Many praise the friendly and attentive service, especially mentioning servers like John and manager EJ. Cleanliness is frequently noted as a positive. However, slow service and inconsistent food quality are recurring issues.
Pratos populares
Ideal para
Tip: Visit during lunch around opening time for a less crowded experience. Check for current specials like the $30 lime chicken and Alfredo pasta deal.
Services
Perguntas frequentes sobre Applebee's
Avaliações de Applebee's Katy
Ethan makes a GOATED grilled cheese burger, plus there’s $3 zeigenbock, $23.27 for two beers, a grilled cheese burger, a tomato soup for dipping, and fries. Kinda hard to beat when they are open until 2 am. They also have cannabis infused drinks if that’s your thing.
So here’s a crazy cool story…. Stopped by this store on a memory tour with my wife of 20+ for Valentine’s. While sitting that the bar, served by Reagan the afable and couteous bartender, we see the manager sprint through the bar to the parking lot. He chased down a to go customer who was en route to their car with food. I thought, “unpaid scandal or wrong order”, who knows. Turns out the order did not contain a topping item for a side order and he wanted to get it right. Did I mention it was full rainstorm outside. That’s right, quality customer experience was such high priority that for a side topping this guy ran down a customer to make it right before he even knew. Manager John. - I appreciate the faith you filled me and my senior citizen wife with. The world is in good hands with our successors. I learned his name from Reagan who glowed with respect as I inquired. Reagan earns kuddos also, its a good place and a good world with such as these taking over. Amén.
Say in the bar area to watch the Texans game. Pleasant atmosphere with little noise. My wife and I enjoyed a good dinner with our 4yr old and we're able to have a conversation with each other without yelling, while watching the game.
I shared an issue I had with my food with a manager named EJ. He was very friendly and dedicated to making things right. Only because of his excellent customer service, my family will be back. Thanks for making our issues your issue and having a great attitude.
Went there for my birthday Dinner tonight.. had a very good time.. I had the Swiss mushrooms bacon burger.. it was a 10/10 .. our waitress was beyond delightful and very very nice and accommodati…
We enjoyed lunch here today. Our waiter was very polite and attentive. The restaurant was very clean. I love going in for lunch around opening time because it's always uncrowded. Our lunch came to …
First time coming here. Service was quick and friendly. Tried the bacon cheeseburger and was delicious. Everything was hot and served quickly. I will come here again. Very reasonable prices \n\n\n\…
Place was empty when I went in only 1 table and a older lady sitting at the bar camped out. 1 server OB was working the whole floor. He was very calm, patient and did a great job! If it wasnt for him, I might have given a 2 star review. Food was ok. Had a 6 Oz sirloin with green beans and mashed potatoes. Green tasted and smelled a bit "fishy" but steak was ok ok. Not expecting too much from Applebee's for a steak. Meal was a priced well $9.99. Next time will try something else and a dessert. Will look for OB again
Applebee's is the prototypical all-American chain restaurant. It's not as popular as it used to be, and that's a shame. If restaurants were the non-Disney amusement parks, it would be Applebee's. You have a wonderful time for affordable prices. No one in their right mind confuses this place with a real fancy restaurant, but it encapsulates "going out to eat" with the family for the vast majority of Americana. The food is above average, the service is highly pleasant, and the atmosphere is nice. The place is affordable but doesn't feel cheap. I always feel like I'm a kid back in the 80s and 90s going to a chain place like this, and perhaps that's intentional. Always a solid place to go celebrate any type of special occasion.
Clean environment, waitress was nice, the food was really good we got the lime chicken and Alfredo pasta for just $30 they have a special right now. The only downside is the waiting time. We came a…
Clean environment, waitress was nice, the food was really good we got the lime chicken and Alfredo pasta for just $30 they have a special right now. The only downside is the waiting time. We came a…
clean environment, waitress was nice, the food was really good we got the lime chicken and Alfredo pasta for just $30 they have a special right now. The only downside is the waiting time. We came a…
Pounding rap music, food cold, asked for an appetizer and was going to be brought after the entree. So, I cancelled it. I'm a regular customer and was surprised on how bad the kitchen food was toda…
Haven’t been to an Applebees in years and I remember it being way better than that. Maybe it’s this location. Food was meh and cold nothing great. Service was good. Everything felt sticky and dirty. I’m sad I spent $75 on a place like this. Chilis is 1000% better, skip this one folks.
Saturday after Christmas,lunch. service only in the bar area. I am the caretaker for my father, mother and my special needs sister. When greeted after wait at the door, asking for a table ( which we were told the other area was closed, while we could see customers seated and eating. ) we were seated at a booth... 10 minutes later we're moved to a table in the closed area. The manager served us . They were low or out of several menu items. The spinach and artichoke dip had no artichokes or cheese and could have been spinach soup. The only reason we'll return to this location is due to my sister's special request, as we did at this time. She visits every Noel season, going out to a restaurant is a special treat for for that part of my heart. Our entire family was sadly disappointed, again, with how parochial others can be.
Enjoyed our meal but no luck beer on tap just certain bottles which was a bit disappointing. Also when we asked for the bill the girl brought it over and stood their waiting for us to pay. Just stood right over us...very strange and poor way to treat customers. Anyway food was good apart from the weird ending to our visit.
Arrived for dinner around 5 30pm, no maitre d was available stood at front for awhile until someone looking at us in a Hoodie decided to speak to us we were then transferred to a booth. Our wait was in excess of 45 mins, appetizer came out and drink order. Asked for a refill from our server and water she never did, we asked someone else and other servers were attending to adjacent tables food was eventually brought it was not to standard and rice was cold and clumpy lz burger was burnt and we never got our drink until we decided to leave. Server also brought the check and we had to ask another server to pay. Truly appaling service.
Evening team is extremely rude. Sat in curbside for 15 mins before being acknowledged. Called around 6pm to ask Evening management had anyone turned in a wallet. Got told to call back in 2 hrs. Drove 45 mins to show face to ask. Won't be stopping at that location ever again
I wasn't able to order what I wanted bc for some unknown reason, you could only order fried food. We ordered a burgers, medium rare and both received burnt meat. The meal was jusr OK. Then I was charged a little over 2x what I should have been & was told I had to talk with the manager who was the bartender for a correction. He was really confused on how to handle the situation. I suggested he just void or refund the transaction and he can then charge it again for correct $ or I'll could just pay in cash, since he didn't know how to do a partial refund. He said ok but then it became evident he didn't know how to do that either. He ended up writing the info down on y recipt & told me he will make sure i get refunded that night. Its been 2 weeks and still no credit to my account. Ive card and left messages eith no call back. As for the atmosphere, it was dead. One man / customer at the bar and that's it. Yet the TV was on loud which was very annoying. Honestly, we were anxious to leave. I dont think all Applebee's are like this though. We usually go to the one in sugar land with no issues.
Mostly, the server is slow and didn't indicate that the one side was considered an appetizer. Why in the hell are pickle fries or something like pretzel sticks $11.00? The server should of told us that. The regular fries were ask to exchange for the pickle fries. The servicer had us waiting for about 15 minutes just for the pretzels. When I had the manager come over, right away he wanted confrontation. I was like why didn't the server tell us about the pickle fries. He went on about it being a full size. I didn't want to argue more, so I said just give me the check. He actually said, " I don't want you snatching anything out of my hand"! Wasn't even my intention. It looks like he was ready for battle from the get go! Grilled cheese cheese burger, those pickle fries and regular fries as well, mushroom Swiss burger with mashed potatoes, 2 drinks.... $58. NEVER AGAIN! APPLEBEE'S IS HEADED FOR A FALL! Oh, why does the AC have to be on all the time?
The food was very mid. The bartender triple sat my server without taking any tables and every time he walked by he smelled DISGUSTING. The bartender seriously needs to get his hygiene under control. I do not want to smell body odor while eating my meal. Luckily my server Shantel is fantastic and didn't let her service dip even though she was over sat and stressed.
The service was disappointing, as our waiter spent time on his phone rather than attending to our table. He never once came to offer drinks. Applebee's manager you need hire people that want to work …
The service was disappointing, as our waiter spent time on his phone rather than attending to our table. He never once came to offer drinks. Applebee's manager you need hire people that want to w…
The service was disappointing, as our waiter spent time on his phone rather than attending to our table. He never once came to offer drinks. Applebee's manager you need hire people that want to wor…
Service was trash. My boyfriend got his food and I got mine 20 minutes later. Everything was bad. Drinks were wrong. Don't come here
service was trash. My boyfriend got his food and I got mine 20 minutes later. Everything was bad. Drinks were wrong. Don't come here
Service was trash. My boyfriend got his food and I got mine 20 minutes later. Everything was bad. drinks were wrong. Don't come here
Service was trash. My boyfriend got his food and I got mine 20 minutes later. Everything was bad. Drinks were wrong. Don't come here
Applebees at 19625 Restaurant Row. The service was awful. It took almost an hour to get our food and our food came in different stages, I was the last to receive my food about 20 minutes after everyo…
Applebees at 19625 Restaurant Row. The service was awful. It took almost an hour to get our food and our food came in different stages, I was the last to receive my food about 20 minutes after ever…
Applebees at 19625 Restaurant Row. The service was awful. It took almost an hour to get our food and our food came in different stages, I was the last to receive my food about 20 minutes after …
Horrible service. Very rude staff. Took mom for lunch. No one to wait on you. When he finally showed up, he was very rude. Restaurant had only a couple of people inside. I will never go back to thi…
Worst restaurant ever! Do not come here if you want great food or great customer service. You will get neither! That is why this place is always empty and how they stay open is beyond me. The serve…
Food was great. Service was not great at all. Our waiter didn't ask what we wanted on our burger. Bought a a dry one. Also she had an attitude after we asked for refills after we talked to the mana…
Service was horrible ,our waters never brought out and food was never put in by server they forgot about us for 50 mins . Only good thing was the manger took care of our drinks . Wasted so much tim…
No hostess, no bartender, waited over 5 minutes and finally we left. Heard staff say oh well as we walked out.
There was this foul restroom odor when we walked in which really through us off but stayed anyway and now regret it. Service was okay but the food was just god awful. If youre used to cooking and e…
I just spent 100 . On dinner. And nothing was good. Only the appetizers.. Steak was taken back cuz it wasn't well done. Brought only half a side was well done the rest was red. That stayed on table. I ordered a 3 cheese Penne. And got water w noodles. Salt or pepper couldn't fix that. And a cold hard breadstick. The waitress was sweet. Plus it's not her fault the kitchen can't cook. I will not be coming back. I don't know how this place stays in business Food is horrid.. And they take forever.. And we still tipped out of common courtesy.
Service was terrible. Lady came to a drink order disappeared for 20 minutes after took our order but did not write it down. We ordered five dinners three appetizers. We received two dinners and two appetizers. One hour later She said she was sorry Order that mixed up she’ll make another one. Came back in 30 minutes after saying that orders got messed up they’ll get right on. It came back 40 minutes later said sorry didn’t even started on it. Do you want me just cancel your order we also asked for plastic utensils and she charged for them. I feel that she was prejudice. Our waitress was a large white lady.
This whole review is only to complain about my waitress only (I eish I remembertheir name so I could name drop). The restaurant was the least crowded I could ever imagine for a friday night. No wait at the door but it took our waitress 20 min just to come and ask us about drinks, and another 20 minutes for an appetizer. If I had smaller bills I would have dropped 15 bucks on the table and left. Now the good part after an hour of wating for the food we ordered 20 minutes into our stay I ask for the bill to pay and leave with no entrees and our food is magically done. I was so ready to get out of there at this time that I paid for it all and left with everything in to go boxes. Im not one to make a fuss outloud but having to pay for cold food that took an hour to get is a wonderful experience.
Our food came out cold. We asked for our dessert to be taken back and remade because the ice cream was melted and the cake was cold. We were told there was a “language barrier” with the cooks. When they brought the dessert back out the ice cream was completely melted and the cake still cold. They didn’t bother removing the dessert from our bill even though we didn’t eat it. It also appeared that they turned away everyone coming in the front door due to laziness because the restaurant was empty. Poor food quality and service.
When we waked in, the hostess didn't know if they were open or not, almost an hour after posted opening time. Chairs were still stacked on the tables. The waitresses didn't seem all that interested in serving us. One took my wife's water glass to refill it, then forgot to bring it back. After placing our order, we noticed people around us getting their food, and we were the first to arrive by a good 15 minutes. Eventually one of the waitresses came to tell us that the manager had to go get a sauce for the chicken parmesan fettuccine. Instead of waiting even longer, my wife decided to have what I had ordered, the grilled cheese hamburger. Bad move. Both meals were bland, and not very hot. All in all, not an experience we are likely to repeat. Too many other places to go!
Haven't been to Applebee's in a very long time. It was a Saturday night. My family and I went out to eat at this particular location. I believe there might have only been one server working at that moment, which is fine. I understand. Her service was great. She was very very nice. We ordered our food and it was taking quite a bit, about 20-30 mins. My son received his food first and we were still waiting for ours. I continued to break up my son's food for him to eat, however the corndog was ice cold and the outside was crunchy as if it was done. Unfortunately, all my trust was gone since the food that was served was not cooked completely. The manager, sweet man, tried to make it right and stated he would sit for the 6 minutes and 52 seconds that it takes to actually cook the corndog, but again, my trust was lost. It was stated that the corndog could be taken off the meal ticket. We wanted to leave and since we did not receive any more food that we ordered, so we proceeded to leave since we did not receive anything else prior to my child's corndog order and made it clear that we were going to leave without the rest of the food coming out. We were followed out by the manager shortly after and was asked about the remaining food on our ticket. The manager asked about the rest of the food and our ticket, but since we did not receive anything and the wait was longer than expected, we decided to leave. I believe he wanted us to pay for the remaining food that was on our ticket, however, nothing came out besides our waters and my child's food. I hope to give Applebee's another chance later down the road, but this time was a bit odd to say the least.
The food wasn't good at all, I got the chicken Parm/ fettuccine pasta, the noodles were overcooked and mushy, sauce was watered down, my wife got a cheese burger that didn't have much taste either, had a very sweet sauce all over it that dominated the taste, and for the the appetizer we got spinach artichoke dip that was very bland, the top was hot and the center was cold, I guess they microwaved it and didn't stir it. We went during dinner time and was dead, no business at all, we should've turned around and left at that point but we were hungry. We were very unsatisfied to say the least.
I would not recommend this place. We sat at the bar, waited about an hour to get our food. Another guy walked in and sat down and was served the same dish I ordered way before ours came out. When our food arrived, 15 min later, my friend did not get what he ordered. We decided to just go ahead and eat. When The bartender finally came back we ordered drinks, my friend got his iced tea and I never got mine. The service was at best incredibly bad. I ordered the bourbon chicken, shrimp had no flavor, there was supposed to be mushrooms, I only found 1 little sliver and the chicken was dry. For a restaurant that only had 2 tables to wait on when we were there, the service should have been way better than it was. This is one place I will not come back to.
This was an absolutely wretched experience. We hadn't been to an Applebee's in some time thanks to a poor experience, but we decided to give it a try again. That was a mistake. Firstly though, let me say the hostess was great. Friendly, amenable, and willing to help. Thanks to her, after we had sat for 15 minutes waiting for someone to even come take our drink order ( please note it was a slow Wednesday evening ) -she- went back to fetch our waiter. He proceeded to lie and say he had been stuck in the back. The truth was, we had seen him dealing with another table multiple times while we sat there. Now... we were willing to give him the benefit of the doubt that he hadn't known we were his table, but the blatant lie was bad. After we finally order our drinks and an appetizer (pictured) its another good 10 minutes before someone (who I can only imagine was the manager) brings out our appetizer and asks if we're doing okay. My wife makes it clear that we're not enjoying our visit but just asks if we can have the drinks we ordered. He goes off to the back and after another 5 minutes or so the waiter comes back with the drinks finally and then launches into their charity speech. They were doing something like 'buy a vet a beer'. Normally totally okay with this sort of thing, but maybe not when it took 30 minutes to get our drinks. The whole thing just felt awkward and forced and like he didn't want to be there. He then promptly leaves without taking our meal order. We wait another 10 or so and then decide its time to go. When he finally arrived, not to ask us what we wanted to eat, but to see if my kiddo wanted another shirly temple, we asked for the check, paid, and left. He got a tip, but not anything like we normally tip. Other notes: The Food. We never tried anything but the appetizer and while it was warm, it was not good. Not sure if thats normal for that dish, but my kid who loves spinach dip wouldn't touch it after the first bite. The Manager. I might be wrong and maybe he was a different waiter who was helping out and never seen again, but I doubt it. But of that was the manager... he knew we were unhappy with the service and clearly could not find a care in his body to care about our experience. Even when we were obviously upset and leaving early, there was zero effort on either of their parts to try and salvage any sort of customer experience. If not for our hostess, it would have been easily the worst dining experience I have had in over 15 years. 0/10, won't be going to Applebee's again.
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19625 Restaurant Row, Houston, TX 77084
Katy, TX 77084
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What people say about Applebee's
Katy's Applebee's: Classic Comfort, Caring Service
Hey neighbors! Let's chat about our local Applebee's here in Katy. Now, I know what some of you might be thinking – a chain, really? But bear with me, because this place often hits the mark for what it aims to be: a reliable, fun, and affordable American dining experience.It’s the kind of spot that truly understands what 'going out to eat' means for many families. There's a certain nostalgia to it, almost like stepping back into the 80s or 90s, where an outing to a place like this was a real...
Behind the Bar at Katy's Applebee's: Service & Late-Night Bites
Alright, Katy crew, let's talk Applebee's. You know the drill – it's a chain, reliable for a casual bite. But the one here in Katy? It’s got a few unexpected twists that make it worth a look, especially if you’re after genuine service or a late-night fix.What really jumps out are the stories about the staff. Imagine this: Manager John, in a full rainstorm, sprinting across the parking lot to chase down a to-go customer. Why? Because a side topping was missing from their order, and he wasn't l
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