Good food, quick friendly service, and some great beer. Enjoyed lunch on their deck looking at a great view of Cayuga lake. Very casual, looks like they are still working on improving the building.

Aurora brewing is always a wonderful trip! The food is delicious, the atmosphere great, and the beer is amongst some of our favorites. I love the pulled pork nachos, the outdoor seating has stunning views, and the beer/cider list is always rotating.

Was visiting from out of state for the eclipse and decided to come here. They were super busy but did everything to make our group feel welcome and accommodated despite being way busier than usual. They recommended ways to set up tables since there was not any left too which was nice I really enjoyed the food and drinks here, thanks again

Highly recommend checking out Aurora Brewing Company if you are in the region. First off the beer was delicious but to add to your experience is the location and views on the property. There was nothing better in the region than where Aurora Brewing company is located. Whats great is there is a wonderful winery next door so you can do both while up one after the other like we did. Aurora Brew co also has some great food on the menu - we got the Pretzel which did not dissapoint. Im a bit particular when it comes to pretzels and I can give this one a thumbs up! If we could have we would have stayed here all day and enjoyed more of their beer and calm vibe!

Great beers and fantastic wood oven pizza that comes out very hot and fresh from the oven. Had one beer in the flight that was a little off, but asked the head brewer about it and it turned out the keg had kicked. He brought us out a fresh pour of the beer on the new keg which was fantastic. Great beer, great food, and people who make up for mistakes even if they’re small.

My husband and I visited in early May 2023. We loved the beautiful land and lake views from the taproom. We sampled the flight of beers. I enjoyed 4 out of the 5 beers, with Piacere as my favorite. As the translation from Italian implies, Piacere was a pleasure! The staff was welcoming. The homemade tacos (on Tuesday) were delicious! The local trivia quiz emcee invited us to participate in the trivia night, which made us feel at home, despite being tourists. Overall, I highly recommend Aurora Brewing Company.

Undoubtedly one of the best breweries in the finger lakes. It gets better every time we go. We stumbled on Aurora about 4 years ago on our way to our camp to find a handful of shoegazers drinking amazing beer in the corner of a barn. Its success has enhanced its authenticity. Don't miss it!

The staff here is VERY welcoming. We were treated well, our dog was treated well, and none of the -8 beers of various styles we tasted disappointed. Solid choice.

Went there after dark so won’t be able to share any pics, really likes their German style beers! Also, they do have one of the best wings I ever had! All other foods are good as well.

Excellent beer, great food (had the brie baguette and salad), and beautiful views. We sat outside on a beautiful day. There was a covered area facing the lake with views and to the side, some more picnic tables with umbrellas. Very much worth a long trip there.

Nice atmosphere with a great view! The beer selection, food, and customer service were wonderful. My burger had the softest bun I have ever eaten and melted in my mouth.

I've been to over 100 NYS breweries, and this place is absolutely world-class. There are no duds in their beer line-up. From IPAs to lagers, sours to stouts... they show mastery of their craft. Add to it an amazing kitchen capable of putting out killer pizzas, grilled cheese, wings, tacos... even specials like bangers and mash, and an amazing irish yellow curry to dip fries in. And their location? A perfect view of Cayuga Lake, with plenty of room to play corn hole. They recently expanded their space with a huge covered patio, so rain or shine, you can enjoy the view. Plenty of 4-packs to take home. Seriously, in my opinion this is my favorite NYS brewery, and you really need to make the trip out here.

Aurora is currently only open for online ordering and curbside pickup as well as delivery. The exciting news I received today during my visit is the plans to open soon. Hopefully they do open soon so everyone can enjoy their expansion and renovations to the tasting room as this place is set on a beautiful overlook of Cayuga Lake. Oh, their beer is outstanding also. They have been on fire lately rivaling some of the best breweries in the state. Keep it up Aurora!

Hidden gem in Finger Lakes and New York. This brewery is making fantastic brews, unique profiles and keeps getting better each year. I remember their first year in business, and comparing the beer profiles then to now, it is really amazing. Support small breweries such as this one that are working hard to make great great beers.

Good food nice beer😆 kind people

Great little spot with spectacular view, great tasting beer and food.

Excellent staff and the beer keeps getting better. I've never finished every drop of a gose or pilsner in my flight except here.

Great beers, great views, great company (my wife, kids, and friends), handsome dogs.

Weekend special pizza is great. Enjoy the IPA beer and the lake view. The most special beer which I recommend is triple cream.

Got great assistance in beer selection. This place has a great looking menu and great beers. The outdoor seating is awesome with a view of the next door winery and lake.

All around 10/10 experience. From the staff to the food to the beer (and wine!) to the atmosphere to the live DJ music… everything was amazing. No brainer to go back next time we are in the area! Thanks Aurora 🤟

Very high quality food - everything is delicious. Nice selection of beers - not just IPA's like you see at a lot of places, they really make sure to have some solid Lagers and Fruited Sours on tap too, which I really like. They are not afraid to have fun and release some limited-time stuff as well.

One of our favorite stops during our time in the finger lakes! Such a laid-back, relaxed vibe with one of the best sours I've ever had, accompanied with one of the best pizzas we've ever enjoyed! I would go back here in a heartbeat and highly recommend going out of your way to trying this place. The view is also one of the best!

Great atmosphere, high quality beers and delicious food. We stopped in for dinner and had the kolch and couple IPA's... all were fantastic. The BBQ wings were delicious but the show stopper was the smoked chicken and hot honey pizza... fantastic. Definitely worth a stop.

Great beers🍻delicious foods😋zmazing sunset views💫❤️‍🔥

Great beer. Excellent food

Food was fantastic, got the Hummus and Pita appetizer with their Rukus Burger, which was one of the best burgers I’ve ever had. Beers are great too. Would highly recommend and will be back again in the future when I’m in the area.

This place is a hidden gem if you haven't been able to check it out. The beers, the smoked wings, the pizzas, and the view are all outstanding. I cannot rave enough about how greatly the food paired with out drinks. I would highly recommend checking this place out for a nice filling lunch in between hikes.

One of our GoTo’s in the Auburn/Ithaca area for the really good beer, great view, indoor and outdoor seating, and excellent food. The food here has always been very good and we have eaten a lot of tasty pizzas here, but the Chicken Wings …they are over the top excellent. A complete surprise and a really BIG WOW! The wings are smoky, crispy, and moist. There are several sauces to choose from. We recently chose the House blend sauce and the wings were well tossed in a really perfect blend of hot, sweet and smoky. We ate the wings up before I thought of taking a photo, but the portion was good, it came with a bit of celery and a generous amount of blue cheese dip. Go for the wings and any of their great beers!

A brewer from another brewery recommended this Aurora brew to me at Wegmans today. It’s stunning. Bright. Hops. A perfect winter ale: fresh like a pine tree. $16.99/4 pack makes this a decadent splurge, but life is to be enjoyed, no?

Some of the best we’ve ever tried. Fruited sours we’re amazing and I’m super picky. The IPA my husband had was one of the best he’s tried. Which is certainly saying something.

So the place was a short drive from where we were staying, and definitely worth it. The pre-defined flight was interesting. I'll say this - the Moscow Mule is hands down one of the best beers I've had. We also did hummus and chips and it was tasty. The sausage and pepper pizza was good as well. Perfect size for two, and nice char spots. Definitely a good place to go.

I just got a four pack of the NE IPA from the farmers market but wish I stocker up! This was one of the most unique and delicious IPA I’ve had. Tasted a few others they had on offer and all were really noteworthy. Let me know if you end up distributing in Philly! We’d love to have you!

Great place. Had a Pilsner and IPA's for summer. All good. Wood fired pizza was great.

This place has a great vibe. Killer lake views. Great food and service. We liked the food so much we had it two nights in a row. “Weather changes moods”was great ! Bartenders were great at their job. Clearly a locals favorite place. People should take notes as restaurant owners. Views+greatfood+service=super busy!!! Had a great time there and would definitely return !!!

Solid selection of craft brews. Burrata and arugula pizza was phenomenal! The smash burger with fries was solid. If you're in the region, make the trip. You will enjoy the food, beer and atmosphere.

I just wanted to say you do the brewery thing VERY well! Been to Colorado best and live in Maryland with many great breweries. We were up visting family for the eclipse. We loved the non-alcoholic options and excellent team battles at Monday trivia. Great beer too! Actually planning a trip back up to be there on a Monday for your trivia.

Visited here based on a recommendation from a bartender in Ithaca at Cornell’s hotel. The beer and food were fantastic. The beer was some of the best I’ve had in years. We will be back for sure on our next trip to the Finger Lakes! Especially enjoyed the smoked wings and pizza.

Wood fires Pizzas are to die for. Awesome Beer and great location. Well worth a visit!

Best brewery I've been to in the Finger Lakes. Props for being able to nail multiple styles well (e.g. pilsner, hazy ipa, gose). Nice views, cornhole, dog friendly.. what more can you ask for? Not really much on the beer menu that was anything bad. Much better than Lucky Hare, and the first brewery out here I was genuinely impressed with (coming as a west coast beer drinker) Do check this place out!

Most scenic brewery with some of the dankest IPAs in the country. Don't miss this stop if you're into exceptional brews and even better atmosphere.

I couldn't say enough good things about Aurora. They have a wide range of beer and kill it on every style. The pizza is easily one of the best I've ever had - full stop.

This place is beautiful! The atmosphere is great and the beers are even better. Everything I tasted was great and they also have some finger lakes wines for non-beer drinkers. Highly recommend!

What a great spot! The food and the beer are amazing! We are frequently in Aurora and love the menu and make it part of our regular food and drink stops. Highly recommend it.

Loved it! Great beers and delicious food. The beautiful view is a great benefit.

One of our favorite spots! We’re so lucky to have Aurora Brewing Company in our area! Wings are amazing, the staff is always working hard and friendly, and they have a good wine selection if you aren’t a beer drinker.

We stopped by to taste some beer and stayed longer because the view is awesome. The beer is refreshing and the beer names are funny! The chicken wings and salad tasted great.

Gorgeous views and delicious beer! We had fun watching a group try croquet for the first time against the most picture-perfect backdrop. I tried the summer flight - a favorite was the Cara Cara stay out of Malibu which had a strong, juicy fruitiness perfect for summer. I went back for one more.

Great beer, amazing food, and the friendliest staff they even took care of us after the kitchen closed. Awesome spot!

The most wonderful thing about this place is they don't hide what hops they use. If you're a beer connoisseur and want to be able to discern what particular types of hops you like this is the place to go! You can compare and contrast anything from tart bitter metallic Michigan Copper hops to smooth creamy Amarillo hops. There's something for everyone if your a big IPA fan ;) #brewingthedankipa

Vibes for days 🌊 first timer here! 8 of us enjoyed Aurora's delicious brews and scenic outdoor setup over Memorial Day weekend to celebrate our beautiful bride to be. My favorite was their "ALL OUR PRETTY SONGS" (Helles Bock 7%) "A beautiful golden spring lager hopped with traditional german lineage hops poured from LUKR tap!" And it delivered!! Felt like I was back in Germany or Eastern Europe on a spring day. Soooo good and something unique compared to the IPA trend that's swept through upstate NY and the FLX area. Although...don't get me wrong, their IPAs are also delish 🤤🍻 Some of the other ladies really enjoyed Aurora's hand crafted cocktails. You really can't go wrong here and there is plenty of outdoor seating to truly relax and soak up the good vibes without feeling like you need to leave after a round or 2! And if you're a plant nerd like me, you'll also be swooning over their adorable little table succulents and fiddle leaf fig! it's a must if you're in the area, cheers!

Beer selection is great. I went with the Raspberry Wheat. It went perfectly with the Mexican street corn pizza we ordered. We also tried the "Moving to the country" pizza. Both were good. The soft pretzel with beer cheese is always delicious as well.

Thanh Minnie Hoang

Nice brewery with great food, good beer and nice view. Best way to wrap up your day!

Aan Boo

Excellent pizza and beer. And oh, sit outside and enjoy the million dollar view.

+2

Peter Delucchi

Glorious farm-style brewery nestled along Cayuga Lake. Great views and beers. Try the Helles Lager, Fällen, if it's on tap. Grab an Adirondeck Chair and enjoy the scenery.

+1

Tamara Gaffney

I’m not sure if I want to keep this a selfish secret or share. We’re visiting hometown with our dogs as we now live across country. We needed a dog friendly place. This is indeed dog friendly, but also boasts an amazing patio with shade and stellar views, and food that is amazing for a brew pub. This is going to be a regular stop anytime we’re visiting. And please bus your own table when you’re here. They work hard and won’t say anything, but I’m sure they’d appreciate the help. ☺️

Jeney Wierman

Perched atop a hill with breathtaking views of Long Point Vineyard and Cayuga Lake, Aurora Brewing offers not just fantastic beers but a food experience well worth the trip. We tried the Caesar salad, pulled pork nachos, and the sausage and peppers pizza — and every bite impressed. The pulled pork nachos were the standout: a mountain of crispy chips smothered in silky white cheese sauce, topped with pickled jalapeños, green onions, tomatoes, and deliciously spiced, tender pulled pork — indulgent, vibrant, and perfect for sharing. Their woodfired sausage and peppers pizza delivered a hearty, satisfying bite, with a lightly charred, chewy crust, perfectly spiced sausage, and sweet roasted peppers. Balancing all that richness, the Caesar salad was a fresh, crisp counterpoint — with just the right amount of dressing and crunchy croutons, it helped lighten and round out the meal beautifully. Aurora runs a self-seated, order-at-the-bar setup, so grab a table first, then head inside to order. There’s indoor seating (which fills up quickly on weekends), but the outdoor seating is where the experience truly shines. With sweeping vineyard and lake views, it’s one of the best spots around to kick back with a pint, great food, and unforgettable scenery.

Brian Nowak

Aurora Brewing Company is a hidden gem in the Finger Lakes! My wife and I have been coming here every year since they opened, and it’s become a highlight of our annual trip. The location is unbeatable—stunning views of Long Point Vineyard and Cayuga Lake provide the perfect backdrop for a relaxing time. But what really sets Aurora Brewing apart is the food. While their beer is fantastic, the wood-fired pizzas, smoked wings (especially with their House Mix sauce—CS and Buffalo blend), and sandwiches are what keep us coming back. The chef and the entire team are on point every time. I’ve seen a few negative reviews, and frankly, I don’t get it. Maybe they had an off day or had a bit too much wine before stopping in. In my experience, this place is consistently great. If you're in the Finger Lakes area, this spot is a must-visit for both food and brews. Highly recommend!

MaryAnn Showalter

I really like this place just wish it was a little closer to home! Beer, food and service was awesome. Dog friendly 🐕 Band in the background added to the ambiance. Half moon on the horizon overlooking their barn. Beautiful day. 🌞

Benjamin

This is probably my favorite brewery in existence. In every possible way. First, the beer... tons of options and all I've had a good to great. I'm not in to hoppy/bitter/high IBU beers and they have a few for those that want them, but they also have some of the best low IBU beers you can find. Crisp lagers, fruited sours and the best cream ale I've ever had. I'll often get a flight and they are all good. However, they usually have one predetermined flight and I'm not sure you can do a custom one (nothing that indicates you can) and I would prefer to pick my own. Hungry at a brewery? While most just have snacks, this place has a fantastic kitchen. Lots of good options, but seriously - you need to get the burger. Kind of a "Big Mac" in design, but high-quality ingredients and you can stack the patties. The patties are kind of small, but the "Quad" is only $4 more and SOOOOO worth it. Although small patties (get 4), the size just works and the flavor is fantastic. Cheeseburgers are my weakness and I've spent some time traveling for them - this might be my favorite. If this place was in my town, I'd be here weekly.

+2

Robert S

What a wonderful slice of heaven this place is... We went here for dinner and some beers right at sunset. The views were second to none, the pizzas were great (highly recommend the pulled Burrata and Arugula), and the beers were also delicious. Seems to be mostly self service ie. Walk in, sit yourself, grab your own menus and utensils, and order at the bar but that didn't bother us.

Courtney Reapsome

Beer is so flavorful and the descriptions couldn't be more on point. Each hop profile described can be tasted in the beer. Very unique and flavorful beers. Would highly recommend if you are a beer enthusiast. We tried anything from their IPAs to Pilsner to the Fruited Berliner Weisse. We also opted for some apps to go with our beer tasting as we visited late afternoon (chips/queso and fried pickles). Atmosphere was great, staff was friendly and I would highly recommend if you seek out breweries on your travels. We visited their Aurora location, but love that they also expanded to Rochester.

Alex Grebe

If you’re into hazy IPAs, this is your spot. If you’re not into hazy IPAs, this is still your spot. What was meant to be a quick stop just to “check it out” turned into a couple hours. The beers are definitely tasty. I was surprised at the full food menu too, everything was good. Good vibes all around overlooking a great stretch of scenery. If I lived nearby this would instantly be my everyday hangout. Dog friendly and kid / family friendly.

ethan Mayers

Great brewery with an exceptional view. A must see on the East side of Cayuga. Right next to a Winery and up the street from a great park for the kids. Beer is great, and there are a lot of different varieties. Love the space! Drink a point on premises or grab a 4 pack. Indoor and outdoor seating.

J H

Beautiful setting, great beer, delicious pizza, a must see in the finger lake area. I had the Mango Goseface Killah, and it was simply the best beer I have ever had. The wood oven pizza was delicious, totally worth the drive.

+1

Mark Lewis

Wow, wow, and wow!!! LOVE this place. I have been to about 25 plus micro-brews up and down the East coast and this is one of the best breweries I have been to. Wonderful people who work here who strive for the best tasting beer one could quell your thirst. The views are fabulous and is a must stop!

+4

The property has very beautiful landscape over looking Cayuga Lake. It seems to be very laid back with farm style living. I thoroughly enjoyed their Autumn Frischbier. It's very crisp and goes down smoothly. It also has very beautiful color when you pour it into your glass. The tiny lobster is also a good beer of theirs.

Beautiful spot. A great place to watch the sun set. Food is ok to good. Service is a little light but ok. Saw a lot of young families coming out for a beer and some family time. Took home 2 large 4 packs of Lobter (beer name) in different varieties. I'll go again.

Nachos and pizza here were awesome. My wife doesn't like beer and they have other options as well. Definitely gonna have to come back to explore more options here.

The atmosphere and food are great here! The drink menu options change a lot, so your favorite drink from the time before is not a guarantee.

Staff was excellent! Service was not so fast, but it was fairly busy. I wish the wings weren't so crunchy especially when i didn't order them wood fired. Not a beer drinker so i will hold off on my comment there. We were there for a bday gathering and i will leave it as "it was okay".

In the area visiting friends, a lovely spot for libations and food. Lovely indoor and outdoor spaces with impeccable views. Wonderful customer service.

Kate

Drinks and food were fine, but the views are excellent and definitely make it a worthwhile spot. One thing to note is the brewery is right next to a working farm, and the second time we tried to come here the smell of manure was overpowering so we had to skip it, just a forewarning.

Patrick

Good drinks, food is as good as you would expect from the winery with the prices they have. Only thing I would say is oh my God the amount of flies. I get in the summertime that there should be a lot of flies and we should expect that. The amount of flies at this point I felt like was a little unprecedented, would think that they would have some way to capture flies or trap flies.

John R

Service was good, it’s really just self serve. The setup is nice. Pizza was just ok, many rave about it but it wasn’t anything special especially for wood fired. Wife really enjoyed her sandwich. IMO Beers weren’t that good. $14 for a flight and you can’t even pick your beers is lame.

+4

Darren MacDougall

Great place with a stunning view of the lake. Beers are quite good, although heavy on IPAs but those are still the most popular style. Food is quite good as well and they seem to be working on expanding the kitchen and menu. I'm from Buffalo and finding good wings in the FLX region is rough, but they're among the best in the region.

As much as we love Aurora, we were disappointed that we could not purchase their lower ABV IPA 4-pk & drink onsite. Please bring it back on tap!

Darius Jin

Food is pretty decent, people are nice and responsive. When they mixed up the order, the waiter immediately acknowledged the mistake and apologized. That’s good! …But the food (pretty generic sandwiches, fried food) took around 1.5 hrs to get to our table. That’s preventing me from giving above 2 stars. If you visit at a less busy time, it should be a pretty good option!

RUDE! The lady with long wavy grayish hair snapped that we didn’t have reservations. We were just driving down the road and saw the brewery and wanted to pick up a 4 pack. We were not interested in seating there, just buy and go. Even in times of COVID this is preferable we didn’t want a seat. We even stood on the markers of where to stand. NO where on the entrance or outside does it say must make a reservation! She seemed irritated that we where looking in the cooler at 4 packs, so we just left! We always support small businesses when possible, but how much would a small sign cost? They even had an empty sign holder out front.

Very poor service. We waited 40 minutes and my husband’s entrée came out and when he was just about finished eating, my appetizer salad came to the table. Five minutes later pizza arrived I tried to call management three times to discuss this and never received a phone call back.

Yikes! Terrible experience over the weekend. Whoever is reading this review (owner), please understand that I am coming from a viewpoint of ownership as well and I am trying to be respectful. I have been in the service and hospitality industry for over a decade and I've seen and heard it all, owning and operating my own food and beverage establishment. There were about a dozen other ways your staff could have handled the situation at hand this past Saturday - I was honestly appalled and would be mortified if my staff handled a party of 10 in that way. We were enthusiastic about visiting your establishment. Of course we had a couple drinks earlier in the day. Your establishment and your city is located in wine country of New York. We were celebrating a bachelorette party, we were excited and just trying to enjoy the weekend. We were not acting belligerent, we were trying to figure out where the miscommunication happened. It's honestly disappointing to read that your other "patrons" came to tattle on us? They had no idea of the issue at hand and many people were sitting outside at the time, enjoying the beautiful weather, so I am not sure how they would have known about the situation happening inside regardless. If anything, all your patrons saw us leaving and taking our business elsewhere. We chose a different establishment down the road with 10/10 service and accommodation. Beyond unprofessional at your establishment, I would highly recommend either getting the facts straight or being more present in your taproom.

Beautiful location. Completely indifferent staff, ridiculously long wait for sub par wood fire pizza. The ideas seem brilliant but are executed carelessly with no care for the quality of ingredients. After almost 2 hours for pizza it was bunt, tough & just not good.

Just picked up pizza and wings. Pizza is way over cooked. I know it's wood fire but my crust is pretty much black. I ordered mild wings and was told house sauce was pretty much like mild. The wings are so stinking hot I can't eat them. I ordered mild for a reason due to having stomach issues and can't eat spicy food. I certainly wasted my money tonight on their food. Not impressed at all!

If I could give this brewery 0 stars I would. I recently visited this brewery and while the beer and pizza were okay—nothing to rave about—the service was absolutely horrible. When we politely mentioned how we felt, the owner Mark was rude, dismissive, and acted like we were the problem for even bringing it up. There was no apology, just a snarky attitude. It's clear they don’t care about their customers. There are plenty of other breweries that actually value their patrons. I won’t be coming back.

The most horrible experience I have ever had a local business. Called 3 days ahead of time to make a reservation, offering to pay a deposit for the entire bill. The "owner" assured me there would be a reserved sign on the table and nothing else was needed. Showed up for the reservation and no one had any idea we were coming. They did not offer to accommodate the party. The staff, including a gentleman and girl named Kaylie were beyond rude. Being a local business owner, I am appalled by this interaction and would never recommend this venue to anyone.

Fix your damn hours on Google, so people don't waste their time driving 45 min thinking they are arriving an hr before close, only to find out you closed an hr prior!

Food is pretty good... If you actually get it served. This was the second time visiting Aurora Brewing Company. The first time our order was incorrect. We chalked it off as a fluke, paid for the extra food even though the other people at our table were done eating and figured everyone makes mistakes. It happens. That was in July 2023. My husband and I came back for our anniversary week in October 2023. Our order again was not taken correctly. I ordered fries with my wrap. It came with chips. And my husband's burger and chips never showed up. I went back for another glass of wine, asked about the fries and what happened to the burger? The guy chuckled and said I forgot to add the fries. I asked again about the burger. The burger was never put on the order. So, even after having received my meal, I said okay add the burger, put fries on there and we will figure it out. I went back to our table wait for the burger before I ate my wrap. We had also ordered nachos, so we figured we would munch on those while we waited. We waited at least 20-25 more minutes. Probably more like 30 minutes. I finally broke down and started eating my wrap without the fries figuring they would arrive soon. Alas, the burger and fries NEVER showed. Finally, we had to get going. My husband went to close the tab, told him we never got a meal. No burger and fries. There was no apology. No comp of a drink. Nothing. Zero customer service. Suffice it to say, since this happened both times we came to eat, we won't be going back. We wanted to like it. Great view of the vines. Good beer. But if they can't get a food order correct, even after me going back up to politely correct it, we aren't taking another chance. Last week we ate up the road. Wonderful service. We gave a 25+% tip to the staff and tipped the attendant an extra $20. At Aurora Brewing Company we weren't expecting the Ritz. The Finger Lakes Cider House across the lake has the same order at the counter service and no problems there. We just expect simple service and getting the food we ordered. If there is a mistake, just make it right. ABC, there is a reason you got a $3 tip and we won't be back. We also didn't purchase the beer to take home that we had planned, nor did we buy the swag we thought we might. Too disappointed. It's not too much to ask that an order be taken correctly and that everyon's meal arrive together. Even Pizza Hut can do that. We expect more from an establishment in such a restaurant rich area of the Finger Lakes where hospitality is key. We aren't hard to please. A simple apology probably would have greatly helped. A comp of one of our drinks would have made up the hassle of my husband never receiving his meal and we could have at least had some empathy. But it was just horrible to be ignored... Twice in one visit... And then no apology, just a reaction like it was something that happens all the time. Which it probably does since it happened back in July as well.

Sold me a burned pie, I returned it, they just gossiped to each other behind the counter, no one offered to re-fire it. Never coming back.

Have enjoyed our previous two experiences here, but this time we waited 1 hours and 15 minutes for our food… half of our order arrived then, and the other half arrive after 1 hour and 45 minutes. When we asked about the status, we were assured it was coming soon… just to wait another 25 minutes for chicken strips. Also ordered a Pilsner on tap, and they ran out of the current kind and swapped it with a new Pilsner without checking. Pretty disappointing and will not be returning.

Jane K

For whatever reason, whether it was farmers fault or not, the flies were absolutely disgusting when we ate food last Thursday. I hope their event on Friday went well but I can’t imagine it did with the amount of flies covering every surface outside. Literally 15-20 flies covering every table and then when one of the service people tried to clean under one of the tables (took a bucket of water and tried to clean a dirty spot with a rag), hundreds of flies… no exaggeration. We ordered food and waited for it till come out. First came a pizza and we literally had to wave our hands over the pizza to prevent flies landing on it every milli-second. Other food came out after and it was the same. Maybe it “wasn’t their fault” or “something they did” but have you ever researched flies and how absolutely disgusting they are? You knew it was a problem and yet there was nothing indicating you were doing anything to mitigate the problem. Maybe you’d close your business and take care of the situation rather than let customers come and spend $100 to sit at your brewery for 1.5 hours battling flies getting into your drinks, landing on your food and disturbing your existence while paying your establishment. So incredibly inconsiderate.