Kristin

I don’t normally write reviews for fast food establishments, because, well they are what they are. But this time, I just had to. I ordered the taco salad. That was a mistake. It’s a burger place. So, I open the salad, that is supposed to have cheese. There were like 6 sheds of old, hard cheese. Ok, so I’m home; I’ll just add some cheese. Then I take the salad out of the container it came in, and the lettuce is brown and wilted. Also, although I asked for no tomato, I received about 6 slivers of it. If I DID like tomatoes? I would assume that there should be more than just old lettuce to be considered a salad. Just saying

Manager clearly is collecting a check and nothing else. Staff sucked, waited 10 minutes, got almost no bacon on my baconator, cold fries, and the audacity to charge for a sauce pack. This Wendy’s is dead to me and a disappointment to the brand.

Mayra Zamora

January 14 at 3 p.m. We were given the wrong salad and were unable to get it corrected without bringing the food back, even though I was already at the store. My dad ordered an Apple Pecan Salad but received a Cobb Salad. He has limited English, so he pointed to the top salad on the menu and says he heard Apple Pecan repeated back to him. He didn’t realize it was wrong because the salad wasn’t for him and he trusted that the correct item was given to him. He had already accepted the mistake as a loss and did not plan to return, since driving back after already getting home is inconvenient. However, since I was nearby after work, my family asked if I could stop by and see if the issue could be corrected. I showed proof of purchase, including the receipt and a photo of the salad. Mia, who took my dad’s original order, told me she repeated the order back as a Cobb Salad and that my dad agreed, and said her manager stated the only way to fix the order was to bring the salad back to the store or return another day with it to exchange it. I understand that some people lie to try to get free food. However, in my experience, when an order is incorrect—something that happens maybe once or twice a year—I have never been asked at any restaurant to bring the food back in order to receive the correct item.

Tiffany Maryland

Garbage!!!! Never get your order right and then when you try to tell them the order was wrong, they call you a liar in Spanish as if you cant afford to pay for your food. Very unprofessional. Need a whole new crew including management. By far the worse Wendy's I have every been to, so if you are passing through this town DO NOT STOP! GO TO SAN MARCOS!

No Sleep

This Wendy's has gone down. The menu boards have not worked for months. The workers try to up charge everything and still get order wrong. Seem like they have different rules. They dont even open dinning room on schedule. I tried to walk in.

Mike Ericksen

This is why I don’t come to this location. The service was horrible! We waited for over 20 min to get our order, AND it still wasn’t right. We even dined inside. Super slow service, cold food, etc. Go somewhere else to eat!

Mia Rodriguez

every time i come here, they mess up my order, even if i use their app to order online. I went last night and they didn’t give me the 10piece spicy nuggets i ordered, i got a small order of fries instead. Called and asked for a refund which the lady on the phone told me she would not give me. another time i’ve gone and they given me regular instead of spicy nuggets, and another time i got a completely different burger when i ordered a chicken sandwich.

Mary Rositas

Horrible! I went through the drive thru on 10/02 around 9:30 pm. My burger was under cooked and the lady who handed us our food was rude. We had waited patiently and received terrible service!

Jacob Silva

That new Fuego combo with the Takis powder was awesome, but the restroom sink had no running water so I had to use a cup to wash my hands outside like an Austin hobo then got locked out because not all the doors are open during business hours and I still have takis powder on my hands…

Billy Roberts

Disappointed in Quality and Service Today, my wife and I decided to eat at Wendy’s in Kyle, TX, and unfortunately, it was a disappointing experience. When we sat down to eat, my wife noticed mold on the bread of her burger after she had already taken a bite. I returned it to the cashier, who showed it to the manager. The manager instructed them to make another burger, but what upset me most was that no one apologized for the inconvenience. The manager seemed more preoccupied with flirting with the staff than addressing the issue. An apology for serving unsafe food and making us wait would have gone a long way, but it never came. On top of this, the restaurant itself was dirty. Every table was smudged and looked like it had been wiped with a dirty towel. It’s clear that quality and cleanliness aren’t a priority at this location. We will not be returning to this Wendy’s. If corporate happens to read this review, I strongly suggest focusing on cleanliness, food safety, and ensuring staff are trained to offer basic customer service—an apology can make all the difference.

jason newton

The price gouging is enough for me to leave a bad review. 2 meals are now $30. Not cool. Good old fashioned boycott will fix it. That's ridiculously expensive for what it is.

PearlOfEgypt ! (PearlOfEygpt)

So, at first, this wendys was really good. We ordered from doordash. Unfortunately, the food quality got worse each order But they've been giving actual trash of burgers, specifically the ghost pepper sandwich The cows and chickens are turning in their grave HORRIBLE BURGERS AND SANDWHICHS THEY DONT EVEN GET CONDIMENTS RIGHT The photo below is the ghost pepper sandwich??? No spice at all, but they're fine taking money for adding bacon Money for flat sodas too So there's that save, you money Go to McDonald's or Burger King Must be the night crew? Retrain them?? I keep telling doordash not to partner with yall.

Walter Petitt

This is the worse place to order from, at least from the night shift. The food is always cold, and the fries are always dried up. Every time I door dash, they always forget to send my whole order, they always for get something. I ordered a Baconator tonight and the meat was black, over cooked, greasy, and it smelled bad. The fries was cold and dried up, so I threw it away; it was just straight nasty. I took a few drinks from my fountain drink and it tasted old, so I poured it out, and coming out the bottom of the drink was a piece of what look like mildew, hopefully I don’t get sick. I door dashed a week ago and they sent me 2 buns wrapped in Wendy’s foil, they forgot to add the meat, cheese and veggies. I repeat “I WILL NEVER, EVER, EVER NEVER AGIAN IN MY LIFE EAT AT THIS WENDYS”. This is Wendy’s is straight up horribly.