Einstein Bros Bagels

Lisa LuAnn

The bagels here are always delicious, no doubt about it. That said, getting them can take a lot longer than expected. It feels like this location isn’t equipped to keep up with the demand from Leander and Liberty Hill. Just be prepared to wait, stay patient, and you’ll still leave happy with the food

Sai

First Experience - I had a bagels dozen and asked them to slice and realized they haven't after returning to my home. Second Experience - I ordered two bagels and when I'm back home I noticed they haven't added shmear. I had to go back to the store and then get them replaced. Not a great experience both the times.

Rebecca Carver

My 4th trip here, disappointed again with my order. Ordered a chocolate chip bagel with bacon and cheddar. They asked if one egg or two, I stated one, received two. Ordered a honey almond smear- no where to be found, frustrating. Bagel sandwich was good, plenty of bacon and cheese. Irritating that they can’t seem to get my orders correct. I’m pretty sure I was their first drive thru customer, no one else in line, so not busy. Will go out of my way to the Einstein’s in Cedar Park, never had an issue with my orders…

Rita MPD

Ordered a Avacado Toast and there was not enough avocado spread to even cover the toast. They went cheap on the other spreads for every bagel. Greedy corporate chain. They coffee is more expensive per ounce than Starbucks. Do not waste your money here.

Ax G

Save your money and the headache. Drive up to the cedar park one instead. I’ve came here now 3x and every time the bagels are made like crap. Cold, the lox bagel they barely give any salmon or capers, but a crap ton of onions. The service sucks, they somehow are the ONLY Einstein that doesn’t know what the brunch special is and the coffee tastes like watered down vanilla with a hint of caffeine. For $30 it’s not worth it! Tried to give them a few chances and every time it’s worse and worse. Such a disappointment

Krishna vegi

The staff is very rude. They gave the wrap with beacon in it, when I ordered an egg sandwich with no meat. Definitely the worst experience I ever had. I would highly recommend cedar park location on Whitestone. Will never go to this place again.

Rachel Schneidereit

I could tell I walked in on a rough morning. Upon walking in, the restaurant had a strong smell that something was burning. I waited in line behind about 4 other guests. No one approached us to take our order or check on us until a delivery driver walked in and grabbed someone’s attention with their phone. They were telling the drivers to contact their customers for certain substitutes and still ignoring the line. Finally, the first person in line asked to place their order and that is when we were finally told they are too backed up and won’t be taking new orders from us, that we should leave. I felt bad that the workers were clearly very busy, but this was poor customer service and management

Jason Hammeren

I’ve now had two bad experiences in a row at this Einstein Bagels, and it’s clear the customer service here is seriously lacking. On my first visit, I placed a mobile order and went through the drive-thru to pick it up. Instead of a simple handoff, the employee spoke down to me, telling me the drive-thru “isn’t for mobile orders” and that I needed to come inside. The tone and attitude were completely unnecessary and unprofessional. I decided to give them another chance, but today was just as bad. The young girl at the window acted like I was inconveniencing her just by asking for the coffee I had already paid for. She handed the bag with no word, seemed annoyed when I asked about the drink, and then slammed the window shut in my face. Between the rude attitude, lack of basic courtesy, and repeated poor service, I’m done with this location. Management really needs to address this, because it’s driving customers away.

John Albright

I thought the point of mobile ordering was to be able to fast? Ordered for 9:10am, asked if the order was almost ready at 9:15 and finally received the order around 9:27. Drive thru zipping by and no sense of urgency to take care of my mobile order. Handed the bag without even a "thank you work waiting." Excellent food, terrible service.

Sandeep Yerramsetti (Sundeep4sandy)

I’m not sure whether the app messed up the order or the staff did, but my order wasn’t fulfilled as requested. I ordered 10 bagels, sliced and toasted. None of them were toasted. I specifically avoided ordering a dozen because the bagel box had no option to request toasting, so I ordered 10 bagels to make sure they would be toasted. This was not worth the money or the time.