jesus souza aguilar

First place in Mérida where they charge extra for tapioca and it's not included! And well, if they're going to charge for it, they should at least offer it, because it's not until they deliver your drink that you realize it doesn't have tapioca in it :( Otherwise, it's excellent! I ordered a taro and it was incredible!

Esteban Mancera

I used to be a regular at this place, but over time the customer service has declined so much; I don't know if it's due to staff turnover and the fact that the staff who do serve you seem to be doing you a favor, or if it's the quality of their products. It's sad that a place that used to be so good has ended up becoming just another run-of-the-mill restaurant.

Es una lástima que el servicio sea el peor de todas esta sucursales, las bebidas son muy ricas pero que te atiendan de mala gana, hace no querer regresar nunca!!

Compré un frappé de Taro y estaba suuuuuper dulce y por más que quise sentirlo rico no pude tomar más de un tercio del vaso chico. Eso si… el vaso me encantó por eso le di la estrellita

Gabriela Aldaz Soberanis

I ordered a mocha with tapioca from Rappi, and both arrived without tapioca even though I paid for tapioca in both and they had a black tapioca label. This is the second time this has happened to me; I was hoping it wouldn't happen again. Rappi refunded me for both, but the issue isn't the money.

moises palma novelo

They always stop serving customers before closing time. Twice I arrived at 8:40 and they refused to serve me because they were about to close.

Jahaziel Gual

Very small place, high prices for the quality of the product they offer. I ordered a drink that tasted like water with some sweetener and coloring—horrible for the price. I was even embarrassed to complain, and ended up throwing it in the trash, which perfectly reflects the place. 🤢

Aurora

I always saw how crowded it was, even though the place was small. I was so excited to try the taro, but there was nothing to make the drink with :( My sister and I ordered a frappe, and it was awful. It was like they just put a lot of ice in it; it didn't even taste like Oreo. The girl who served us didn't even say goodnight. I wouldn't go back, even though it's very pretty :/

Claudia Zamitiz

There was no taro, nor tea to make the original drink; some prices are a bit expensive for what they offer. Adding 20 pesos of taro to a drink that costs almost 90 pesos seems quite expensive to me; I left disappointed.

claus acereto

I used to go there quite often because I liked the staff they had a couple of months ago. Unfortunately, they had a lot of staff turnover, and in the end, the service and drinks declined significantly. It's a shame that such a good place has fallen so low due to poor and terrible staffing choices. This photo they've already removed from their social media is awful. It's part of their job to clear the tables and keep the place clean, and now they expect us to make our own drinks? How is it possible that they upload these kinds of photos to their social media, mocking their customers? I don't recommend going to Macroplaza.

Arturo Escamilla

I bought a taro frappe and unfortunately it doesn't taste the same as before. It's as if they've lowered the quality of the product and I don't recommend it anymore. I hope they go back to their original product because it had a very good flavor.

Sarah Mena

Every time I go, the tables are dirty. 😪 It's my favorite place to go for bubble tea because I love the variety, but lately the flavor has declined quite a bit. It's very bland. 👎🏻 And the staff should be more attentive when serving customers.