Chicken Express

Mark

Order a seven piece spicy tenders and we got four pieces of very small chicken. Worst $ 16.00 dollars we've ever spent. Thought Popeyes chicken in Paris was the worst. Not anymore.

Rachel Campbell

Stopped here for first time ever. Ordered the 25 piece chicken tenders and they wanted to charge us for sauce! So we got no sauce for our tenders family meal. It was all young guys working there. Which is weird to have no females working at all and how when you spend $50 for a meal do they give zero sauces!! We were the only ones there and had to wait and wait. Do better! We won't be going back!

Regina Keahey

I have been coming to this location since it opened, but, unfortunately, in the past couple of years the quality was just plummeted. My husband and I recently went in to get dinner: chicken tenders, mashed potatoes and gravy and a roll. He got a corn on the cob, I got fried okra. We both got sweet tea and I ordered spicy tenders to try. The spicy tenders were the only thing that was hot, well seasoned, and good. Which, really, makes no sense because our food was ready before we even paid. The regular chicken tenders were overcooked, under seasoned, and cold. The mashed potatoes were also cold and the white gravy on top looked partially congealed. The rolls tasted good, but were cold, the fried okra was WAY overcooked (to the point that most pieces were burned and crispy), yet cold, and the corn was SURPRISINGLY hot, but not seasoned at all. It’s almost like the food was intended for a nursing home instead of a fast food restaurant. I used to eat at this location all the time, but due to the drastic increase of their prices and substandard food, I have been limiting my visits with the vague hope that it will, once again, be good. I keep being disappointed - this visit especially.

LovelyLorie

Never seen a place where if you don't eat gravy they charge you if you want any other kind of sauce. Got two tenders, a small fry, and a roll for 9$. Would have been better if the chicken wasn't cook to a crisp. Smh This place has really went down.

Edward Parks

Went through the drive through, saw my order get handed out the window then returned back from the vehicle. The employee came outside and gave us our order and we asked if it was handed out, he said no, then we told him we watched it be handed out and he said “well yea but I saw them and they only checked the receipt and gave it back”. One of the boxes had clearly been opened when they returned it. We waited about 8 minutes before the original food got to us, we asked for it to be remade and I am sure they gave us back the same food because the kid went inside and came back with the bag in roughly 2 minutes. Sad to say we didn’t want to eat the food. I understand it’s kids working but the standards should be higher.

Chris C

Church's Chicken is better. And, I know that if I go here again and the employee named Mark degrades a cancer patient, in my presence, again he'll kiss the floor. I don't like bullies...

Brooke Petronico

Every other chicken express we have been too allows you to get no gravy and you get 2 sauces instead. After ordering and waiting 20 mins for our food they tell us they don’t do that and charged us for the extra sauces. For the amount they are charging for meals, they should not be charging for sauces. We paid over $30 for two meals. If you are that cheap, stop giving the gravy that people don’t want. Absolutely ridiculous.

K9 Aquatics

Terrible customer service. We eat at various Chicken Express locations all over Texas and this is the only one ever to refuse to make fresh, extremely well done okra. Was told by the manager that the owner prohibits special orders. I asked if the owner was there. No, of course not. Well, then, why can't you just do a batch? Oh no, the owner watches us on camera. She then proceeded to take the "freshly cooked" okra (it was NOT freshly cooked. It was lukewarm at best) from our order, and handed me a box of the exact same batch of lukewarm okra. Why? Just why? If we didn't accept it the 1st time, why would we want it repackaged? We asked for and got our money back. We won't be back to this location.

Toni Collins

I go to Chicken Express all the time, but the last three visit have been horrible. All three visit they forgot something in my order, rolls, hush puppies, tarter sauce. I asked for a 2 piece fish combo and I only got one piece of fish. Then there is no apology or nothing when I have to wait on them to correct the order. These people are running this business down, I definitely won’t be back.

sarah caswell

We have eaten at chicken express on multiple occasions. It's extremely frustrating when you unload everyone from the vehicle and walk up to dine and the doors are locked at 8pm. They seem to randomly lock the doors whenever they please. Lobby hours should be posted on the door.