Papa John's
Pizza · New Hyde Park
O que dizem os clientes de Papa John's
Papa John's in New Hyde Park receives mixed reviews. While some customers praise the great experience and fresh ingredients, many report issues with service, undercooked pizza, incorrect orders, and inconsistent quality. Some find it a good value for the price.
Pratos populares
Ideal para
Tip: Order ahead for pickup, especially if you're on your way home. Be sure to check your order for accuracy before leaving the store.
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Perguntas frequentes sobre Papa John's
Avaliações de Papa John's New Hyde Park
Great experience.. best customer service. I ordered non veg pizza by mistake but still they give me a new pizza..
Solid pizza, but service needs attention The pizza here is consistently great—always hot, flavorful, and satisfying, which keeps me coming back. That said, the service could use some improvement. During a recent visit when I was the only customer in the store, the staff continued focusing on tasks like putting stickers on boxes instead of immediately greeting or taking my order. It felt like the priority wasn't on attending to the customer right away, which made the experience a bit frustrating. I understand staff have multiple responsibilities, but in a quiet moment like that, a quick acknowledgment or prompt service makes a big difference. With the food being reliably good, better front-of-house attention would take this place from solid to excellent. Overall, I'd still recommend it for the pizza, but hope they can polish up the welcome for walk-ins.
It depends who is working and if they are really busy, but my visit on 3/13/20 went well. They cooked and put all the toppings I ordered on the right side and spread evenly. Pizza and ingredients tasted fresh. For this price, it can't be beat by the family owned places who charge double the price for the same quality taste or sometimes worse. They are the best place to get pizza in my general area.
Too hot to sit inside. Food is good and can improve. The price is high compared to other pizza houses .
Delivery came late, instructions to leave by door & driver ended up calling and having me come to door to pick it up. Not the most horrible thing in the world or if that is standard for Papa John's, but I was in the middle of working and had to drop what I was doing to answer when a simple text or e-mail would have alerted me to it being delivered and at the door.
It’s Papa John’s Pizza, you see the commercials and expect to get something similar to that. This place will make you a subpar pizza and make you wait an exorbitant amount of time for your order because the staff are deliberately estimating incorrectly to make you wait. Order ahead for pick up? Surprise! You arrived in 20min like they told you to and your order hasn’t even been prepared yet. Staff will quote “2 minutes” at the counter even though your pizza isn’t in the oven. Papa John isn’t in the picture anymore but even he would be disappointed in this sad excuse for a pizza franchise. Don’t waste your time, order elsewhere or heck, just eat a frozen pizza from the grocery store.
I’m really disappointed! I spent almost 50 bucks and accidentally sent my food to my job instead of my home.. because I order a great deal and they couldn’t redirect my food for me. I’m 4 mile from my job in the car it’s 10 minutes away. I walk to work!! I know people don’t make mistakes like this all the time. I was willing to tip him for the time.. very disappointed in the service
What a waste of money? A new guy working by himself on the store and doesn’t even know how to slice the pizza, let alone cooking it. Raw dough and toppings buried under a thick layer of cheese.
The customer service is horrible. When you are picking up your order, you ask to give ur order, but they just look at you and don’t answer. Extremely DISRESPECTFUL. Took half of my time. Horrible service.
It is sad because I used to love papa johns. Now Pizza is barely cooked , the crust is like soft dough, spicy garlic sauce was missing ultimately.
We gave this store multiple opportunities before we gave a bad review. Today has been the worst service. Ordered 2 pies, bone-in chicken wings and garlic knots. The toppings look like it was thrown into the air and had it land on the pizza. It was cooked so fast the bottom was burnt and the toppings were raw. When I told them I ordered the wings they said they don't have. The wings were replaced without my knowledge into boneless wings that were so dry. I'm sick of the service they provide and how they treat people. My last and final time eating here. I would highly discourage anyone to ever order from here.
I got 2 large pizzas cheese pizza was ok meat pizza very less meat. Asked the guy at counter for some chili flakes he gave me 1 pkt I said 2 pizza and 1 pkt he said it cost us money. His attitude was like you are getting pizza for free from here. Papa John's corporate office don't care about customer reviews or concerns. The attitude is like If you want you buy or else go somewhere else. It's a shame big company papajohns is ignoring customers.
I ordered small cheese pizza there. When I go there to pickup my order. I asked for chilli flakes packets. One of the man at the counter give me one packet. Then I asked for another packet and he said one packet for 0.45 cents and he was not looking happy when he gave me another packets. It’s a very bad experience there. Not suggested to go there.
This place was horrible. The lady at the register did not speak English. Clearly I wanted to shack Ronnie , which only comes in one size. I ordered a small pie with pepperoni and all she did was kept saying macaroni.
My go-to location nearby for quick eats. Unfortunately several long strand of hair were baked into the cheese of a pizza pie. Employees with long hair should cover their hair or at the very least tie it back. Disgusting ...🤮
Very subpar undercooked food. We got the garlic stuffed cheese pizza with spicy sausage and pepperoni. Wasted some 31$ for the undercooked pizza. There was hardly any cheese in the stuffed crust. It had raw dough at places and some parts were burnt. We also got the chicken wings which tasted better but were so tiny in size that it was not worth the money.
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Informações sobre Papa John's
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909 Hillside Ave., New Hyde Park, NY 11040
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909 Hillside Ave., New Hyde Park, NY 11040
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