Burger King
Burger · Norco
Sobre Burger King
En Burger King Norco, te damos la bienvenida a un espacio donde disfrutar de las clásicas hamburguesas a la parrilla, patatas fritas crujientes y batidos deliciosos es siempre una buena idea. Con un ambiente acogedor y un servicio amable, te invitamos a saborear tus favoritos de siempre con la calid...
En Burger King Norco, te damos la bienvenida a un espacio donde disfrutar de las clásicas hamburguesas a la parrilla, patatas fritas crujientes y batidos deliciosos es siempre una buena idea. Con un ambiente acogedor y un servicio amable, te invitamos a saborear tus favoritos de siempre con la calidad que nos caracteriza. ¡Ven a visitarnos y descubre por qué somos la elección perfecta para una comida rápida y sabrosa!
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Perguntas frequentes sobre Burger King
Avaliações de Burger King Norco
Love the $5.00 boxes but when iam real hungry the Big Carl's with pickles & onions is for me yum.
Good quality food, fast service in the drive thru, never any issues with staff
Love their classic fried chicken sandwich. Wish they'd bring back the Italian style version of it!
Seriously good deals on the App.. how can you go wrong? Drive thru goes pretty fast
Nice
Hadnt eaten here in a while and decided to. Glad we did. The whopper was awesome!
Other than the customers being complete rednecks, the employees are nice and food is good.
Very good place to eat, I like their spicy chicken nuggets
I love when a restaurant is clean and neat. Good customer service.
The food was perfect! I will definitely go again.
Windows needed needed cleaning,floors needed sweeping, food was good price was good customer service was good✔
Thaank you. Great Custoner service very friendly gentlemen at drive thru today
That Utuber Harold Balder got me craving a whopper again. Solid burger, just the right size that Jr. & always nicely dressed, the condiments, fresh lettuce & tomatoes.
I've never had a problem here. The staff is always friendly and happy to serve you. The bathrooms are beautiful and kept very clean.
I love it. I got the $6 dollar meal. Whopper JR, fries, 4 PC chicken nuggets and a drink. The best and the cheapest.😋😇✌
Good food at a fair price. I like the Whopper and chicken fries. You can get pretty good deals if you use their app.
Driving through this city. I stopped by to get something to eat and Burger King was the first one we saw they were fast and my food was hot thanks. 👍
I go there for the double whopper with cheese. .twice a month. No complaints from me.I always get what I ask for from friendly staff.
Quick easy and clean facility. I will take these prices over McDonald's any day. Keep it up Burger King!
My #1 place to go for burgers. Not fried has real tomatoes lettuce onion They serve coke products ts. I hate Pepsi do t go to places that serve PepsiCo
Started eating at Burger King after a 9 year hiatus... All because they brought the Impossible Whopper to the menu. Highly recommend the Impossible Whopper
Tried the new BK tacos. They reminded me of Jack in Box, but a little spicier. Had to go back into the restaurant cause they shorted me a taco...check your order.
Love eating here! 🤤 So tasty and so much variety! You wouldn't expect to find cheese sticks on a drive-thru burger menu. And their shakes are so thick and chunky. Oh I want one now... 😳😍
Best Burger King I've gone too. They actually were stocked on sauces and everything was nicely wrapped . Would definitely recommend this one. My order was correct finally
This is one of our favorite 'go to' lunch spots. As seniors, we appreciate the availability of paper coupons making it very affordable. And yay for COKE. :)
I went to this Burger King on Saturday the 17th. I ordered a special meal actually I ordered and onions on my taco, and it didn't have any. So I called the manager I could not find my receipt I eventually called back when I found my receipt and they took care of it they gave me a free Taco with onions on it thank you
Best Burger King in All of California The management and the staff are not only friendly and courteous but they keep the place nice and clean and prepare the food properly
I don't know what this Burger King is doing but have eaten a different burger kings recently and this one was sooo much better and gentleman in the drive through was so nice. Great food clean and fresh.
Better than many Burger Kings near me! Since it has the "new" Coke over 100 flavor machine! Definitely buzz by this place if U R in town!
I was here at 11am, the dining room was spacious and it wasn't crowded. My order was ready before I even figured out how to fill my cup from that fancy soda machine they have. I enjoyed my meal while watching world news on the big screen TV and surfing the web on Burger Kings flawless WiFi connection.
If you like my comment please click on the ❤️ and show some love 😘 Passed by here for the 1st time, really clean place, staff was very friendly. My Whopper was fresh, my fries were fresh, and my drink made everything WoW!!! 😳😧 Yes I recommend this spot to anyone. Don't forget to sign up for the App to get your points or exclusive offers Also, they accept EBT over here, and if you dine inside your children can receive a kids ice cream cone!!!
Very clean inside! Staff were friendly and helpful, and the food was ready fast. The interior seems to be recently remodeled, and was very nice. Plenty of parking. The bathrooms were clean as well. A great place to stop for a quick meal. The food was fast food, but came well made, not just thrown together. The manager was nice, and asked us how we were doing and if we needed anything. It's no wonder why things are so nice inside. The kitchen is organized and clean, well stocked and the staff were doing a great job. They also have a selve serve digital touch screen beverage machine, which was nice. I would recommend this place for drive thru or dine in.
If you like my comment please click on the ❤️ and show some love 😘 Passed by here for the 1st time, really clean place, staff was very friendly. My Whopper was fresh, my fries were fresh, and my drink made everything WoW!!! 😳😧 Yes I recommend this spot to anyone. Don't forget to sign up for the App to get your points or exclusive offers Also, they accept EBT over here, and if you dine inside your children can receive a kids ice cream cone!!!
Very clean inside! Staff were friendly and helpful, and the food was ready fast. The interior seems to be recently remodeled, and was very nice. Plenty of parking. The bathrooms were clean as well. A great place to stop for a quick meal. The food was fast food, but came well made, not just thrown together. The manager was nice, and asked us how we were doing and if we needed anything. It's no wonder why things are so nice inside. The kitchen is organized and clean, well stocked and the staff were doing a great job. They also have a selve serve digital touch screen beverage machine, which was nice. I would recommend this place for drive thru or dine in.
I was here at 11am, the dining room was spacious and it wasn't crowded. My order was ready before I even figured out how to fill my cup from that fancy soda machine they have. I enjoyed my meal while watching world news on the big screen TV and surfing the web on Burger Kings flawless WiFi connection.
When fresh their fries are Super. Whoppers in general not as good as back in the day, but good.
We would have liked to see special reduced pricing on their Big Fish sandwich for Lent.
Quick, nice staff, and the food is good. My order is normally correct.
The chick that took my order was really cute. I love this place thanx to her 😉
Food is fine, great customer service though
Remodled recently looks nice on outside. I got drive thru and they were very friendly.
It's Burger King good food fast good service
This burger king has got me liking burger king again. The food has taste here
Lost most burger kings in area, freeway close, easy parking, typical fast food faire
Place was clean, service was not friendly but not rude, food was great. Crispy Chicken sandwich, whopper and nuggets all fresh...made to order!
During Pandemic, BK open with drive through. My husband and I go every Saturday for Croissant Sandwich meal breakfast. Thank you BKK team for being there in this time .
Food was good, service eas fast. But they need to learn to close the bag up so the food stays warm on the way home.
Stopped in for a quick breakfast. The ham, egg and cheese croissanwich is very good. The interior of the restaurant was a little dirty and shabby.
Stopped here on the way back to New Mexico. Their service was great and fast. Their restrooms were clean, which was different for me being from New Mexico.
Great Speedy svc Food was great. Hoping to try the new coffee you guys advertise on tv about... Thank You Great smiling n friendly drive- through staff!!
I normally don't stop there, but in this instance I did, the employee was very professional and courteous. Likewise, their Whopper and Spicy Chicken Deal, was well worth giving it a thumbs up. You guys earned my business with this one visit, and to those of you reading this POST. Burger King in Norco, CA. 15Fwy and 2nd Street , is waiting to win your business too.
Drive thru is fast and the people working it know what they're doing. Fries or hash browns are usually salted just right; other places add too much salt. I haven't been inside so I can't comment on that
As always, they got most of my orsee right. It was fast, hot, cheap, and tastey. Like this little burger and they are pretty inexpensive. There was no wait in the drive through which is always a bonus. Friendly staff.
The whopper was great but the price for only the whopper $9.39 that's outrageous! I've could of gone to In n Out got a cheese burger with everything fries and drink for $8
Standard Burger King. Next to freeway, lots of parking. Staff were fast and friendly. Would return again. Only used drive thru. Area is okay, but be aware of surroundings at night especially. Parking area is a little rough just now. Entrance, parking, counter and seating are accessible. (Didn't use restrooms this visit)
Food is fine. I love the original chicken sandwich, which I hope they never change. I'll get a Whopper if I'm feeling like having a burger, but I'm not a huge fan of their fries. But I appreciate that they have Coke products, and I don't hate the chicken fries. This location is kind of hit and miss. The staff are friendly, but they can take a long time. And it's hard to hear at the drive thru because they're so close to the freeway. But that freeway proximity can be a positive, when you're looking for a convenient stop.
Food is fine. I love the original chicken sandwich, which I hope they never change. I'll get a Whopper if I'm feeling like having a burger, but I'm not a huge fan of their fries. But I appreciate that they have Coke products, and I don't hate the chicken fries. This location is kind of hit and miss. The staff are friendly, but they can take a long time. And it's hard to hear at the drive thru because they're so close to the freeway. But that freeway proximity can be a positive, when you're looking for a convenient stop.
Standard Burger King. Next to freeway, lots of parking. Staff were fast and friendly. Would return again. Only used drive thru. Area is okay, but be aware of surroundings at night especially. Parking area is a little rough just now. Entrance, parking, counter and seating are accessible. (Didn't use restrooms this visit)
It really depends on the day you come here. That's about all I got to say. The food varies the customer service ranges from ok to unnecessary attitude.
It was good they forgot 2 tacos to my order but I got them!
Depending on what staff is on service is okay. Just a typical Burger King. Its a toss up rather food will be hot and fresh or not. Great Location
We were receiving our food through the drive up window and the bag tore and fell to the ground under the car, BK staff immediately put through another order for us for free! Thank you BK staff
The line was long and went really slow. The impossible whopper is ok tasting but I was disappointed I didn't just get a real whopper cuz the real whopper is much juicier and satisfying.
Used to love their original chicken sandwich, but the quality has gone down (dry, not hot). Wish they'd bring back the Italian Chicken Sandwiches.
It was just ok. Picture shows fresh flame broiled but they are not fresh. Cooked up ahead on time and microwaved. You want fresh flames broiled go to Carl's Jr.
Haven't been to a BK in years. Can't say I noticed any improvement other than the drink machine. Food was the same mediocre stuff. New chicken sammy was a disappointment. Definitely overpriced.
I love burger king but for some reason everytime I go to this one they forget to put my entire order in the bag at the drive thru. Check your order before leaving.
Maybe I went wrong time but tables weren't clean, bathroom was not clean,did not smell good notice all restaurants have a sign of cancer causing chemicals why can we stop giving deadly or having us paying to get these dangerous diseases
I wanted to try the new tacos. Lots of shell. Meat like jack in the box, ok by me, but hot sauce is Terrible. Bring your own Del Taco sauce.
I have been to this location several times in the past and have had a good experience. This time was a struggle. I went through the drivethrough, as I hadn't eaten since the a.m. and it was no 7 at night, and I had a long drive home. There was only one car in front of me, however, took them 14 minutes to get through ordering and hand out of their food. All I ordered was an original chicken sandwich and a bottle of water. When I got my food, the chicken was completely dried out and tough to eat. Usually, it is actually really moist and juicy. I think they gave me one that had been under a lamp for way too long, yet decided to still serve it to me. Hoping this is a one time issue, as I plan to be back to hopefully having a better visit.
We decided to go to this place because it's been 2-3 years since the last time we went here and... it's not worth it. We ordered the new Melt (I ate it without the 1000 island dressing). The French fries were almost inedible because it had too much salt and we explained it to the manager and we got another one (it's good!). Maybe we will stay away from this place for a while.
We decided to go to this place because it's been 2-3 years since the last time we went here and... it's not worth it. We ordered the new Melt (I ate it without the 1000 island dressing). The French fries were almost inedible because it had too much salt and we explained it to the manager and we got another one (it's good!). Maybe we will stay away from this place for a while.
Typical Burger King food. Breakfast sandwiches were fresh, staff was a bit on the slow side.
I have been to this location several times in the past and have had a good experience. This time was a struggle. I went through the drivethrough, as I hadn't eaten since the a.m. and it was no 7 at night, and I had a long drive home. There was only one car in front of me, however, took them 14 minutes to get through ordering and hand out of their food. All I ordered was an original chicken sandwich and a bottle of water. When I got my food, the chicken was completely dried out and tough to eat. Usually, it is actually really moist and juicy. I think they gave me one that had been under a lamp for way too long, yet decided to still serve it to me. Hoping this is a one time issue, as I plan to be back to hopefully having a better visit.
Food took forever and it was cold. People were nice, even put on the Dodger game for us
Meat was fine but they didnt put what i asked for on it which ruined the whole thing, manager gave me back my money. So that was good
The staff here are not that friendly to new customer. They have their favorites. I didn’t respect that from them. BK offer a great menu so that’s why I go there so much bc the prices are fair but the staff at this location need to wake up bc everyone is important
DO NOT GO TO THIS BURGER KING! This has to be the worst BK I've ever been too. Went there like a week ago and my food was super skimped! I had ordered a chicken sandwich and a BK stacker the chicken was cold and tasted like crap and the stacker had the smallest piece of beef on it and the bacon tasted like it had been sitting out ALL day. Don't forget about the EXTREMELY salty fries that weren't even edible! Asked for some ranch with my order and got a little dinky salsa cup not even half filled with ranch for all of my 4 items... Like really is the owner that cheap he can't even afford to give normal ranch packets?? That was the second time! The first time I went there and ate in... NOT better at all. Paid for something that I never got the same skimpy 1 cup of ranch and don't forget to look for the napkins! Look as hard as you want and you'll never find them.. You have to ask for them... CHEAP CHEAP CHEAP! Do yourself a favor and if you want burger king go somewhere else because this place continues to disappoint. Oh I'll post a picture..
The staff are rude and the don’t give option or suggestions on promotions. The lady over the counter got the order wrong and I gave her back the hamburgers, I was very nice about it and she toss them with force in the trash. Instead of burgers I ordered the new chicken tenders (there not so great).
I ordered through door dash today, April 9th, 2020 and I ordered 20 pieces of chicken nuggets and we got absolutely none of the sauces we asked for. Also, on my bacon cheeseburger we asked for no mustard, there was a lot of mustard on it. I’ve never been disappointed, but my son can’t eat mustard so he had to throw it away. This was our first time at this location and I don’t think we will order from here again.
I ordered through door dash today, April 9th, 2020 and I ordered 20 pieces of chicken nuggets and we got absolutely none of the sauces we asked for. Also, on my bacon cheeseburger we asked for no mustard, there was a lot of mustard on it. I’ve never been disappointed, but my son can’t eat mustard so he had to throw it away. This was our first time at this location and I don’t think we will order from here again.
The staff are rude and the don’t give option or suggestions on promotions. The lady over the counter got the order wrong and I gave her back the hamburgers, I was very nice about it and she toss them with force in the trash. Instead of burgers I ordered the new chicken tenders (there not so great).
Absolutely terrible customer service you normally you don’t get amazing service at fast food places but this was ridiculous
Whats up buger king why your restroom dirty and never working?..the cook should make the burger look like the picture N not the thumbprint digging deep in my food
Google has posted the wrong phone number!!!!!!! They need to fix this now!!
Idiots can't do their jobs and give me my food correctly and missing a sandwich. On breaking believable Fu fast food. You don't deserve $15 an hour you don't deserve your jobs!
Placed an online order only to show up and find out there's no burgers, the broiler is broken. The technology exists to update your app. Try it...
mary anne is a scamming manager with terrible customer service and deserves to be fired. caught her copying down my card info
I think I got the last patty in the bag. It looked and tasted like it was defrosted and frozen several times. Who's job is it to ensure quality there? Needless to say, I won't be coming back to this establishment.
I ordered (clear as day) two double cheeseburgers. She rang me up for two double BACON cheeseburgers. I corrected her. She owed me $1.08. She handed me 50 cents. After arguing with her for 5 minutes, she handed me 50 more sense. She was extremely rude about stealing my money. Shouldn't the one who's been stolen from be the one who gets to be angry?
Horrible and disgusting place. I hate to say it since it's the only one in the area, but it definitely needs to be shut down by the Department of Health. It was bad enough that the lady working the drive-thru could barely speak English but she was trying to rush me which I would get if it wasn't for the fact that I was the only car in line. After getting my order it was completely made wrong and there was a hair in my child's burger. Unacceptable.
Ordered a Bacon Swiss Chicken Sandwich. Sandwhich has no bacon. Tried to call, and... "The magic jack customer you are calling is not available..." multi-million dollar company and you guys dont even have a real phone line... you use Magic Jack... JFC
My fiancé and I went through the drive-thru a few nights ago...the woman taking orders barely spoke or understood plain English so it made ordering difficult. She kept yelling "WHAT?" after every item my boyfriend named. Suddenly she began yelling at someone (another employee, I think) with her mouth right in the loudspeaker. Disgusted, my boyfriend and I just drove away without picking up our food. Ridiculous.
Burger king canceled my order from uber eats for no reason. Now I missed my lunch. Enjoy your 1 star review.
Ordered plain sausage croissant and even repeated no egg or cheese. Had to return to have remade. Following week I got the plain sausage croissant, too bad it was 🥶. Slow unfriendly service.
Late night staff tonight was horrible!! Including the manager on duty. It was late night so only serving drive through. You would think the staffs focus is only in one area so service would be more efficient than normal. It was far worse than normal. 3 cars in line, yes only 3. The car in front of me left without food after waiting 10 minutes at the window. I waited 15 minutes at the window to get my food, making me late to my delivery, and the car behind me was frustrated and inconvenienced at the long wait time so they started honking. Needless to say that is the last time I go to this Burger King.
Missing food from out order. Phone number on receipt goes directly to answering service that simply says, "Leave a message." Left a message with my return phone number and they never called back. Next visit we told them about the missing food, that we paid for, and they acted like we were liars. Poor customer service.
I visit Burger King today. When I walked in the individual walking over to the register stared at me the entire time, not greeting me, not asking how could she serve me. I went to ask to speak to the manager, and looked at her badge and it stated she was the General manager. I was so out done! I told her if she presented herself in that manner, then she allows her staff to also disregard customers that don't look them.
I ordered the grilled chicken burger combo. What I got was food poisoning! Dr confirmed! When I tried to call the store to let them know, the manager (who never offered her name) proceeded to tell me how their food is cooked and held. That's wonderful. Maybe you should adjust those times so people like me can enjoy a meal without having to see a Dr after! I will NOT be visiting this location again!
Spent over $100 on food just to make it home and found out that two burgers was missing. Went back to the store with the receipt, manager wouldn't let me finish telling her what was missing before she rudely interrupted me saying she didn't make a mistake then walk away. She refused to replace our order, so I had to purchase more food. If I've already spent over $100 at a store what reason would I have to drive 20 mins back just to lie about a triple stack burger. Very rude and very disappointed at the same time. If I could I wouldn't even give this place a one star.
Burger King Norco by Hwy 15, I ordered 2 meals as advertised thinking 2 meals is for $6.99 then I was being charged $16 so I questioned and apparently it was $6.99 each, so fine, I understood the price so I said I just need a whopper. Gave $20 and was charged $8.81 for for one whopper plus tax cause my change was only $11.19. I was rushing and did not ask how much is one whopper. I was the only customer there, the manager herself stepped in and was the one who gave me the change cause the cashier can't figure out what to do. Stay away from this Burger King Norco, they over charge you if you don't check your bill. The washrooms are also dirty. I was reading the reviews and yes they are mostly bad reviews. Unfriendly place is so right.
Today I was very disappointed to learn that this Burger King will no longer be serving the double quarter pound king. When I asked the manager If it was only this location or all the Burger kings that are no longer selling this Burger. He responded with a very cold and rude "I don't know." I tried to engage in a little friendly banter with him over whether or not they will be having this Burger in the future. And he was even more cold and rude in his response of "I don't know"... love Burger King but could do without the rude manager on the mike.
I'm giving one star because there is no way to give zero stars. I had a horrible experience at this location. I went through the drive thru and ordered two 4 dollar meal deals a whopper sandwich and also a chicken fries combo. I also ordered a chicken sandwich combo but apparently they didn't get that part right. Anywho, as I was placing my order, the drive through lady kept spouting out the total after every thing I mentioned. She didn't give me a chance to finish ordering the items before spouting off a total or asking if there was anything else. It was ridiculous. I don't order slow either, I order at a normal pace. She did not read back my order so I had no idea if she had gotten it right. It was a large order. I got to the window and she grabbed my card with no greeting of any sort. I ordered a total of 4 combos and an extra whopper. (family of 5) Two of the combos I asked for just mustard.... That didn't happen, they came as they normally do. Gross. The chicken fries were also disgustingly cold, and they didn't give me the whopper and never rang up the chicken sandwich combo. I filled out the form online to let them know and heard no response. Just got an email from corporate saying they'd send me a free whopper coupon. Fabulous. Eventually, Laura from this location called me and was very very rude. I was trying to explain the situation and she was continuously talking over me and arguing with me about how my view of the service was. I let her know that I ordered two combos with just mustard and she asked if I had said no cheese no bacon... I said no, just mustard only. She said that if I don't specifically state that I do not want cheese or bacon that it will still come on the sandwich. I let her know that I was very clear about the mustard only and she argued with me saying no, if I were clear they would have come out right. I was also talking about other issues and she continued to talk over me and tell me that I was wrong. I ended up hanging up the phone because I just could not believe how badly she was talking over me and how rude she was being. It definitely was not worth my time to continue the conversation. I would avoid this burger king.
Burger King Norco as you can see this is a Whopper two for six deal there is a fly on the edge of my burger what is the world coming to this is not a good deal this is I #chefchefiam. Fly fly on food Monday 9/7/20 no star ratings for this location it's forcing me to put one star this deserves no stars health department needs to come and evaluate this place for future customers that eat there we are going through a serious pandemic this is the last thing you should worry about not being comfortable eating out at restaurants manager trying to help us got a little loud you're not eating the burger why are you getting loud with us we had to drive back and now we have to drive back to get the rest of the food terrible
Worst customer service I’ve seen in my life. Made us wait 30 mins to order and when ordering kept disappearing.
I decided to get lunch for my nephew at Burger King since they had been advertising the Bikini Bottom Bundle. I was highly dissatisfied when I received my order and it did not appear the way they had been advertising it online and on TV. Everything was packaged in a brown paper bag and the drink wasn't even in the correct cup. Not a single item was in a promotional package. I asked why I didn't receive my order in the SpongeBob house box and the worker said they don't do it even though I saw they had a stack of boxes on the shelf behind them. I'm very disappointed with my visit considering it is not a CHEAP order and my nephew was even more disappointed. Photos below are a side by side comparison of the order I received and the order that is advertised on the burger king website.
The morning crew that works at this location that worked November 18th around 10:50am pacific didn’t want to do their job and told me a promo that was running wasn’t available when it’s available at their other locations. So was very disappointed and don’t understand. It’s sad people who want jobs can’t get employment because individuals such as who worked that morning didn’t want to fulfill their obligations they agreed to.
I decided to get lunch for my nephew at Burger King since they had been advertising the Bikini Bottom Bundle. I was highly dissatisfied when I received my order and it did not appear the way they had been advertising it online and on TV. Everything was packaged in a brown paper bag and the drink wasn't even in the correct cup. Not a single item was in a promotional package. I asked why I didn't receive my order in the SpongeBob house box and the worker said they don't do it even though I saw they had a stack of boxes on the shelf behind them. I'm very disappointed with my visit considering it is not a CHEAP order and my nephew was even more disappointed. Photos below are a side by side comparison of the order I received and the order that is advertised on the burger king website.
The morning crew that works at this location that worked November 18th around 10:50am pacific didn’t want to do their job and told me a promo that was running wasn’t available when it’s available at their other locations. So was very disappointed and don’t understand. It’s sad people who want jobs can’t get employment because individuals such as who worked that morning didn’t want to fulfill their obligations they agreed to.
Ordered a whooper meal for 14.95 every thing seem correct. Once I got home, my French fries were very cold. My burger appeared to have old lettuce.. So I would definitely say good people. Check your food before you leave. This is how people get food Poison.
Burger King Norco as you can see this is a Whopper two for six deal there is a fly on the edge of my burger what is the world coming to this is not a good deal this is I #chefchefiam. Fly fly on food Monday 9/7/20 no star ratings for this location it's forcing me to put one star this deserves no stars health department needs to come and evaluate this place for future customers that eat there we are going through a serious pandemic this is the last thing you should worry about not being comfortable eating out at restaurants manager trying to help us got a little loud you're not eating the burger why are you getting loud with us we had to drive back and now we have to drive back to get the rest of the food terrible
Worst customer service I’ve seen in my life. Made us wait 30 mins to order and when ordering kept disappearing.
Spent over $100 on food just to make it home and found out that two burgers was missing. Went back to the store with the receipt, manager wouldn't let me finish telling her what was missing before she rudely interrupted me saying she didn't make a mistake then walk away. She refused to replace our order, so I had to purchase more food. If I've already spent over $100 at a store what reason would I have to drive 20 mins back just to lie about a triple stack burger. Very rude and very disappointed at the same time. If I could I wouldn't even give this place a one star.
Burger King Norco by Hwy 15, I ordered 2 meals as advertised thinking 2 meals is for $6.99 then I was being charged $16 so I questioned and apparently it was $6.99 each, so fine, I understood the price so I said I just need a whopper. Gave $20 and was charged $8.81 for for one whopper plus tax cause my change was only $11.19. I was rushing and did not ask how much is one whopper. I was the only customer there, the manager herself stepped in and was the one who gave me the change cause the cashier can't figure out what to do. Stay away from this Burger King Norco, they over charge you if you don't check your bill. The washrooms are also dirty. I was reading the reviews and yes they are mostly bad reviews. Unfriendly place is so right.
Today I was very disappointed to learn that this Burger King will no longer be serving the double quarter pound king. When I asked the manager If it was only this location or all the Burger kings that are no longer selling this Burger. He responded with a very cold and rude "I don't know." I tried to engage in a little friendly banter with him over whether or not they will be having this Burger in the future. And he was even more cold and rude in his response of "I don't know"... love Burger King but could do without the rude manager on the mike.
I ordered the grilled chicken burger combo. What I got was food poisoning! Dr confirmed! When I tried to call the store to let them know, the manager (who never offered her name) proceeded to tell me how their food is cooked and held. That's wonderful. Maybe you should adjust those times so people like me can enjoy a meal without having to see a Dr after! I will NOT be visiting this location again!
I'm giving one star because there is no way to give zero stars. I had a horrible experience at this location. I went through the drive thru and ordered two 4 dollar meal deals a whopper sandwich and also a chicken fries combo. I also ordered a chicken sandwich combo but apparently they didn't get that part right. Anywho, as I was placing my order, the drive through lady kept spouting out the total after every thing I mentioned. She didn't give me a chance to finish ordering the items before spouting off a total or asking if there was anything else. It was ridiculous. I don't order slow either, I order at a normal pace. She did not read back my order so I had no idea if she had gotten it right. It was a large order. I got to the window and she grabbed my card with no greeting of any sort. I ordered a total of 4 combos and an extra whopper. (family of 5) Two of the combos I asked for just mustard.... That didn't happen, they came as they normally do. Gross. The chicken fries were also disgustingly cold, and they didn't give me the whopper and never rang up the chicken sandwich combo. I filled out the form online to let them know and heard no response. Just got an email from corporate saying they'd send me a free whopper coupon. Fabulous. Eventually, Laura from this location called me and was very very rude. I was trying to explain the situation and she was continuously talking over me and arguing with me about how my view of the service was. I let her know that I ordered two combos with just mustard and she asked if I had said no cheese no bacon... I said no, just mustard only. She said that if I don't specifically state that I do not want cheese or bacon that it will still come on the sandwich. I let her know that I was very clear about the mustard only and she argued with me saying no, if I were clear they would have come out right. I was also talking about other issues and she continued to talk over me and tell me that I was wrong. I ended up hanging up the phone because I just could not believe how badly she was talking over me and how rude she was being. It definitely was not worth my time to continue the conversation. I would avoid this burger king.
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1666 Second St, Norco, CA 92860
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1666 Second St, Norco, CA 92860
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