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The Original Pancake House
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Orchard Park

The Original Pancake House

★★★★ 4.3 · 100 reseñas

En The Original Pancake House, te damos la bienvenida a un rincón donde la tradición americana del desayuno cobra vida. Disfruta de nuestras famosas tortitas y otros clásicos, elaborados con ingredientes frescos y servidos con una sonrisa en un ambiente relajado y acogedor. ¡Te e...

The Original Pancake House

Breakfast, pancake · Orchard Park

4.3 · 1,197 avaliações Google
ophwny.com
Yelp 3.0 (89) TripAdvisor 3.5 (47)

Sobre The Original Pancake House

En The Original Pancake House, te damos la bienvenida a un rincón donde la tradición americana del desayuno cobra vida. Disfruta de nuestras famosas tortitas y otros clásicos, elaborados con ingredientes frescos y servidos con una sonrisa en un ambiente relajado y acogedor. ¡Te esperamos para endulz...

En The Original Pancake House, te damos la bienvenida a un rincón donde la tradición americana del desayuno cobra vida. Disfruta de nuestras famosas tortitas y otros clásicos, elaborados con ingredientes frescos y servidos con una sonrisa en un ambiente relajado y acogedor. ¡Te esperamos para endulzarte el día a cualquier hora!

O que dizem os clientes de The Original Pancake House

The Original Pancake House in Orchard Park is a popular breakfast spot known for its delicious, home-style food and friendly service. Customers rave about the pancakes and Dutch Baby, though some mention slow service or a rude hostess.

Pratos populares

strawberry belgian waffle potato pancakes Dutch baby (3) omelets corned beef hash

Ideal para

Famílias Brunch Casual

Tip: Be prepared for a wait, especially on weekends, but customers say it's worth it for the quality and quantity of food.

Services

🅿️ Parking Accessible 🌅 Petit-déjeuner 🍽️ Déjeuner 🌙 Dîner Coffee
🎯 Casual 🛋️ Cozy 👨‍👩‍👧 Family 👥 Groups

Perguntas frequentes sobre The Original Pancake House

The Original Pancake House está localizado em 3019 Union Rd, Orchard Park, NY 14127, Orchard Park.
The Original Pancake House oferece cozinha breakfast;pancake.
The Original Pancake House tem horário de funcionamento. Consulte o perfil para horários atualizados.
The Original Pancake House oferece os seguintes serviços: comer no local, para levar.
Os pratos mais recomendados no The Original Pancake House segundo as avaliações dos clientes são: strawberry belgian waffle, potato pancakes, Dutch baby, omelets, corned beef hash.
The Original Pancake House é ideal para famílias, brunch, casual.
The Original Pancake House in Orchard Park is a popular breakfast spot known for its delicious, home-style food and friendly service. Customers rave about the pancakes and Dutch Baby, though some mention slow service or a rude hostess.
Be prepared for a wait, especially on weekends, but customers say it's worth it for the quality and quantity of food.
1,197
Avaliações

Avaliações de The Original Pancake House Orchard Park

4.3
1,197
5★
61%
4★
22%
3★
8%
2★
4%
1★
5%
Avaliações (100)
o
omar Al yafai

Great service and food. Spanish omelet was fantastic and piping hot, the eggs were nice and good, and the buttermilk pancakes hit the spot. The milk was soooo cold as well, yum. Highly recommend

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Sandra Penke

We were a large family group of 18, celebrating the life of Mom who recently passed. as well as recognizing our family members in the military. The staff was great. Friendly and attentive.. Food as always great. We are repeat customers.

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Richard Buscemi

This is the place where my daughter and I go for breakfast every time. I love their swedish pancakes. My daughter tries something new every time but has a soft spot for the chocolate chip pancakes. People are very nice. We'll be going back many many more times!

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Stan S

I love Original Pancake House, and was coming frequently to them for over 10 years, unfortunately after pandemic the quality of the product and service went noticeably down this was my first time at this location and I was very pleasantly surprised the service was excellent on pre-pandemic level. The food arrived promptly, cooked exactly as I like the staff was very well trained and worked phenomenally well together . If you're new I definitely recommend going to this location if you've been missing what original pancake House used to be go to this location!!!!!!

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Sue Z Puggins

Never disappointed at The Original Pancake House. Always friendly, clean and fresh hot food. Orange juice is small but fresh squeezed and love ordering real maple syrup for my french toast. Lots of crispy bacon and. On July 6th you can always find our family celebrating my sons birthday, since he was 3! He is 18 now!

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Jt Harrison

Excellent breakfast, very filling! Service was quick! This place has a higher ceiling than many places which makes for a quieter experience.

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Barbara Greenberg

My family just loves this place to visit when I'm in town. Have been to their other locations as well. Recommend a visit.

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Roman Dmitruk

The food was delightful 😊 The staff was very king. I'll recommend!

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Peter Reinagel

We went to the WS/OP location and it has been freshly renovated. I ordered the Western omelette & blueberry pancakes which was excellent & plentiful! Service was very good during a busy Friday brunch crowd. Will definitely go again, previously I had only been to the Williansville location on Main St.

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Rosemary Donahue

My husband and I are great fans of the Pancake House! We go there often and really missed it when it was closed due to Covid19 restrictions. We are big breakfast eaters, no matter the time of day. I especially love their 'Dutch Baby' it is very delicious! The service is always excellent and prices are reasonable. While we are breakfast people, the menu has varied lunch items and dessert. A big plus is that the coffee is unlimited and all other drinks have free refills. The Pancake House is an excellent family restaurant, in my opinion!

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Susan Rudroff

Went for a late lunch. Not real busy and I wanted breakfast which is served all day. We each had Eggs Benedict. Perfectly done, just wish the home fries was a bit bigger serving for what we paid. Service was great. Waitress very helpful when asked questions. Really enjoyed our meal.

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Megan Baritot

Had the best birthday breakfast with our family here, the mushroom omelette was huge and I am still thinking about the sauce that comes on top! Everything came out hot and the portions were huge! our coffee was always full and the waitstaff was very friendly! cant wait to return again soon!

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David Covert

Food was good. Servers were great.

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Ryan Taylor

First time I've been to one in a long time. While they were busy we were seated quickly and the waitress came over fast. The food was good and the order was correct. I'd definitely go back to here for breakfast.

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Christopher Terpin

Service is always excellent. Coffee is the best in the county. I usually don't eat anything too heavy here but love their black currant jelly, egg whites and fruit cups. Little pricey but great location to meet up with out of town friends.

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Erica K.

All delicious and great sized portions! All food is made from scratch, they whip the butter and mix batters every morning. They have their own coffee blend and squeeze their own orange juice. Everything taste fresh like it is!

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Terry Green

Good place took mom for Birthday 🎂

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kathy andrews

We come here with family and friends at least once a week. The service, food and price are always perfect. The servers are always attentive, The food is cooked to perfection and delicious. The Eggs Benedict is delicious and the Blueberry Pancakes are amazing!!

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Marcus Smith

The food was delicious and the portions were huge. It was also very fairly priced. I definitely recommend!!! I have never seen an omelette so big in my life!!!!

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Bryan Castro

Good food and service. Not inexpensive but worth the price if you want a good breakfast. Omelets are awesome!

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Martin Binkier

Great place to go with family for breakfast. It is busy though so expect long wait times to be seated and to receive food. Beyond that its well worth going.

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Nicole Lyn

I love coming here and getting chocolate chip pancakes. They're always so fresh and perfect! The service is always nice and quick as well. Definetly recommend coming!

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Greg Campbell

Fantastic food and service Love the pancakes super thick bacon❤

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Eric krieger

I went here for the first time last weekend with my girlfriend. The food was exceptional. I ordered a western omelet and it was massive. I also got an order of buttermilk pancakes with it and those were nice and fluffy too. Great meal.

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Paul Clark

Outstanding breakfast experience. Immediate coffee that was delicious. Pancakes are light and creamy almost better without syrup, although obviously syrup adds to the flavor. Omelettes are fluffy and flavorful and filled with grilled veggies and meat. Coffee cup rarely was empty. Atmosphere is breakfasty, but not rushed.

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Meg Wolfers

The food is of very high quality and the wait staff is pleasant and knowledgeable.

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Chuck Metcalfe

Very good breakfast food with generous portions. Service was very friendly and prompt, my coffee cup was never empty until we left.

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Melody Nardone

They have a new waitress named, Jenny and she was phenomenal! The most happiest waitress we have ever seen there and we’ve been going for years!!!!! Hire more people like her! Food is always great! Service is good but the other waitresses always looked miserable. Jenny was a burst of sunshine and made our Sunday family time a little brighter!

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David Gorzuch

Family owned since 1977, great service, food out in timely fashion, corned beef hash with potato pancakes (Polish style grated) fantastic and the wife got crepes and loved them. We just moved back to the South towns and love that we found a breakfast spot so quickly! Did I mention the super reasonable prices?

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Robert and Christine Johnson

We like the Amherst location. We recently did a group brunch at this location and is was very nice. Everything was happy and the service was good along with the dishes.

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Marcia Lussier

Good service, great food. Saved 1/2 of the ham n cheddar omelette in a to go. Great omelette, great pancakes.

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Jeanette Machlowski

We had great Swedish pancakes with a side of bacon. There are many choices for breakfast. There is a gluten free pancake, too.

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Appleton Fryer

Really enjoyed our visit. Food. Breakfast leads the menu. We ordered eggs Benedict, waffles and bacon. All delicious. Service was attentive and friendly. Atmosphere was well lit and accessible. Recommend for families and groups.

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Josh Maltby

Great pancakes and bacon, service was attentive and friendly

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James Santos

Obviously an awesome spot for Pancakes. The 49ers are some of my favorite. Don’t miss out on fresh squeezed OJ too.

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Mary Pruski

Their triple fruit filled crepes are the best.! Can't find them anywhere else.

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james naumoff

The food tasted delicious and the portions were large enough to take home for a second meal.

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Marilyn J. Mills

The Hostess took us right away (we had put our reservation in just the day before) for 25 people. It was great - they had 5 people per table. Two waitresses and when they came with the food, we all were served right away. Good food - individual checks. GREAT FÓOD and VERY FRIENDLY WAITRESSES!!

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O.C. White

From Kansas City and loved everything. Will definitely come back again. Even during football season.

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Sue Waite

My family was in town for the Buffalo Bills game and wanted to have breakfast before heading to the stadium. The place was packed and reservations were not available. With 18 of us the host went above and beyond to accommodate us as quickly as possible. The waitresses were top notch and the food was excellent. In and out in an hour and a half. I highly recommend it.

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Ron K

Love the giant Apple Pancake! Worth the extra time needed to prepare. You won't be disappointed with breakfast here. I'm not sure what they do with the scrambled eggs, but they are awesome. The interior could use a little more updating as it has a bit worn on the edges look.

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Deborah Ewart

I come here every Monday morning with my friend, I have pecan pancakes. We ask for the same waitress every Monday. Food is very good. Get there early, if gets busy around 10am, you may have a short wait.

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Donna Bielecki

Haven't been in years and still great. Only 4 stars because coffee never is hot enough.

Edward Heff
Edward Heff

Original House of Pancakes didn’t just serve breakfast — they put together a full 2025 Notre Dame Marcus Freeman game plan on a plate. The corned beef hash came out like Jeremiyah Love hitting the hole, aggressive, crispy, and relentless, every forkful punishing you the way Notre Dame’s run game wears down a defense by the third quarter. Then you pivot to the chocolate chip pancakes, and suddenly it’s CJ Carr throwing darts — smooth, confident, perfectly timed sweetness, chocolate chips melting like perfectly executed play-action that catches everyone leaning the wrong way. The balance between savory and sweet felt intentional, like Freeman dialing up pressure with Xavier Watts flying around the secondary, Howard Cross anchoring the line, and JD Bertrand cleaning everything up behind them. Halfway through the plate, it hit me — this wasn’t chaos, this was culture. Every bite felt like Notre Dame’s 2025 identity: physical up front, creative when it matters, and quietly arrogant because it knows it’s good. The hash was doing the dirty work like Joe Alt in his prime mentality, while the pancakes kept things fun, explosive, and fan-friendly, like Jayden Thomas pulling in a clutch touchdown when the stadium is already shaking. By the time I wiped the plate clean, I had the same feeling you get after a statement win under Freeman — satisfied, energized, and completely convinced that both this breakfast and this Notre Dame team are built to go the distance. 🍀🥞

Steve Banks
Steve Banks

Was hands downs the most delicious breakfast I have ever had. Everything was great from the people to the environment. Me and the wife came today we will definitely be coming back with all of our kids. Thank you for the experience

Courtney Sorrento
Courtney Sorrento

Charming country feel, delicious fresh food, very friendly staff. Many choices for warm friendly breakfasty foods. I like that they added small omelets because the regular sized omelets are monster-sized but delicious! 😄

Trukn Biker
Trukn Biker

Looks like a long wait when first gets in, but seem to get seated in fair time of not long wait. Decent choices of great food to enjoy. Can get busy, but worth the wait. Varied prices, moderate, but worth it in quality and quantity value. Can take home what can't be finished being you chose to have some at home.

E Mac
E Mac

Always provide great food and excellent customer service! They tend to employee a lot of younger employees which is great to see. Definitely an amazing place to go out for brunch with your family or friends due it being an amazing atmosphere. They can be waits at time but that’s to be expected from such a great restaurant. Plus, the wait tends to not be too long. Will definitely be coming back!

Alanna Ballone
Alanna Ballone

Food was really great. Fresh home-style breakfast. The strawberry belgian waffle was delicious!! The potato pancakes are also amazing. I can't wait to try more items from menu!! Would definitely recommend 👌🏻

Erica Gupta
Erica Gupta

Dutch baby! So good! Wonderful service too! My only complaint is that it was freezing inside.

Colleen Priddy
Colleen Priddy

Love this restaurant. Very clean and lovely, cozy. The food is delicious. Coffee is really good, brought out with fresh cream. I am partial to the Dutch baby. It takes between 20 and 25 minutes to make, but it is absolutely worth the wait.

Lala Dheart
Lala Dheart

Enjoyed an all-day breakfast meal at the Original Pancake House. Great service, clean, and good food. The pancakes were delicious! Busy but not rushed. Good for families and adults. Fairly priced. We would stop again if in the area and maybe try the Dutch Baby next time.

Mai Nguyen
Mai Nguyen

We’ve usually come in between 8-10am on the weekends and never had to wait. There are plenty of options on the menu. The food is great especially the pancakes (10 out of 10)! The coffee is also great and bottomless.

IMAN ABUHAMRA
IMAN ABUHAMRA

Wonderful place to have breakfast.🥞🍳 🧇 Service is excellent and you are seated quickly- the atmosphere is lively and everyone is generous and kind. I love having breakfast here when I’m out in about or just want the feeling of a home cooked meal. 🥘 They also have gluten free options which are the delicious pancakes shown in the picture below! While waiting for our meal my mother and I played a lively quick game called “WNRS” (Were not really strangers) that’s the game pictured below as well! It’s super raw and really gets you thinking and leaning about the other person! Also recommend! 10/10😊

Eugene Baritot
Eugene Baritot

Great Breakfast Spot! Super friendly servers, awesome menu and the food is always on point! Some of the best coffee I've had in WNY as well! If you get the chance, check out The Original Pancake House in Orchard Park!

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Buffalo SabresLoyalist

The only thing I have ever ordered is the Dutch Baby! I would give them straight 5s but the portions are getting smaller and the prices are too healthy for that! Their price for a glorified pancake demand perfection in both construction and table service from the wait staff. *I asked last visit and the chef can no longer "eye" his pour of the batter, because of New York state's calorie labeling requirement. Everything must be measured out.

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Bren R

Really, a 3.5 review I feel like everyone is using the pandemic as an excuse for poor customer service. There were plenty of people working and not a lot of people there at 11am on a Monday, and it was still slower than expected. My food was great (omelette and pancakes), but the strawberry and cream crepes were lacking. They were loaded with a very sweet cream filling (like really loaded), with very few strawberries. And the ones that were on the plate looked like they'd been sitting out for a few days.

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Kebyan D.P

The food is good ,but they way too long to bring your food if you're a party of 6 people or more . If you're two people, you would be good .

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christian schultz

Waitress was great, food is good. Massive portions.

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Jes H

The food is really good. I always enjoy but the reason I can't give it 5 stars I always feel everything is so overpriced. For a breakfast spot it is pricey & everything is al a carte. Good food absolutely, i will never go unless someone else is paying

Bonnie Ciesla
Bonnie Ciesla

Nice place for breakfast or brunch and family friendly. Busy day but service was very efficient.

VMichelle Allen
VMichelle Allen

This was a nice gem. Really good customer service. Food came pretty quick but not like “ oh they rushed” quick. Everything was really good. Not the best coffee though but that’s just a personal preference.

Theresa L
Theresa L

Service is a bit slow, but we didn't mind. Waitress was very nice. Food was good, but took awhile to come out. They were pretty busy. Pancakes are the best!

dennise henry
dennise henry

I had a nice breakfast but pancakes are not good here (in my opinion). Staff was very nice and attentive. I would visit again 😊

Chris Kaczor
Chris Kaczor

If you're in the Orchard Park area, especially the morning after a Bills game, I'd highly recommend having breakfast here. It's nothing extremely special but the food is pretty good and the portions are huge. Friendly and attentive staff, good coffee and decent make this a spot I'll be sure to visit again. Go Bills

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maria snyder

Short on staff could be the reason for our mediocre experience. Huge servings and the prices reflected that. One of us was brought the wrong item. One of us was brought food prepared wrong . Also eggs were too runny. Didn't want to complain about 3 things so just sent back one and left dissatisfied.

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Jacob Milliman

The food was very delicious, the prices however were disgusting (I blame New York State's new minimum wage for servers) $5.05 for 4 strips of bacon is way too much. I also informed the manager that the bathrooms were in desperate need of attention and she didn't seem to believe my concerns. This won't stop me from going there again, as I left full and satisfied with the food.

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Lauren Skoniecki

Not particularly impressed with the service, it was sort of bland. Nothing set them apart, and they were not super friendly. The food was mediocre at best. The pancakes were alright. A large home fry was MAYBE 1/2 cup. The coffee was not pleasant.

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Amber Roberts

Came here for the first time today with my boyfriend. It's a Sunday so of course it was busy. It was around 1:15 when we were seated. The server came over quickly and got our order. However the man who came in after us got his food and finished it before we even got ours. So we patiently waited a long time for our food. My boyfriend's food (omelet) was hot and he enjoyed it. My food was on the cold side and tasted okay. Overall an okay experience. Don't know if I'll go back anytime soon tho.

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Arlene Lombardo

Went for breakfast today. Supporting the local guy rather than the chain restaurant. The food was great as always. The restaurant itself is in need of a thorough top to bottom disinfecting cleaning. Especially nowadays. It always smells bad. Our table was sticky. The back of my seat at the booth we were in needs to be replaced. I felt every move of the fidgety gentleman behind me.

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Mr.E

- The French toast was lame, so lame I took two bites and turned it away. The server said "was it not good?", I said I wasnt a fan and it was pretty lame. She responded that is looked overcooked and not like the usual quality. I didn't eat anymore it all stayed on the plate... it also stayed on the bill and I tipped on it. Hence a portion of my star rating. I said I couldn't eat the FT so I would like some chocolate chip pancakes, which I also got charged for, they were good. - The Dutch baby was delicious.

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jennifer antilli

I live this place but haven't been here often due to hours changing . Finally came in and was surprised at the menu . There was a lot of items removed which were the some what different items like tropical pancakes ... gone. Also the amount of butter that comes with the waffles and pancakes went down. Literally a dollop. Maybe a teaspoon if that.the prices tho haven't gone down tho . 8 get it times are tough but quality over quantity goes farther. I'll pay more for 2 tablespoons of butter with no problems

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adrianna wisiorek

My husband and I used to love coming here but lately the service has been incredibly terrible! It is always the same old grumpy lady. Today had to be the worst service I’ve ever received anywhere. She started off by taking our order with an attitude and cutting us off. Then brought me strawberries that were brown! Mind you I’m 9 months pregnant so I obviously wasn’t going to eat fruit that clearly wasn’t washed and was obviously old. I had to ask the hosts for everything we needed like refills on coffee, new strawberries and even our check. The only thing we asked our waitress for the entire time we were there was an ice water. We never received it. Thank god for the host there or we would have never had service. And I try to give people the benefit of the doubt like maybe she was having a rough day but the last time we went there she was very grumpy and rude. She even argued with my husband when he said his food tasted gross. When he literally gets the same thing every time. Needless to say IF we ever return we will be requesting any other waitress.

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Patrick DeBono

I find it hard to be able to nail down a review for this place. Here’s why - their Dutch baby is amazing. Perhaps one of the best breakfast creations ever. If you haven’t had it and like a hardy breakfast, you absolutely must give it a shot. Be forewarned, it takes 20 minutes from order to it being served. We loved it (not the first time we’ve had one) and would take the chance at any opportunity we can get it. The restaurant service was good. I think the day we went there was a single server for the whole place. She was attentive but had a lot on her plate, so to speak. The restaurant is dated, but the real disappointment was that the bathroom (I can only speak about the mens room) was disgusting. It was as though it hadn’t been cleaned for the night before. And when I say disgusting, I means really gross! Would I come by for another Dutch baby? Likely yes, but I wouldn’t be thrilled to come to this location again.

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Mick W

We go here quite often but notice lately this place is absolutely frigid. Must be trying to conserve $$$ on heating energy costs. People were eating with their coats on. Witnessed a couple leave because of the cold temp.

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Eric witkowski

Waited 40 minutes for breakfast for something that looked like it was haphazardly thrown together. Food was just so- so.

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Bonnie L Yingling

$40 for two people. Half the restaurant was empty but everyone is seated on top of each other. $8 for two sausage patties because nothing comes with the $12 pancakes. Then when we went to where we thought we were supposed to pay, we got sent back to our table because nobody told us you have to pay the server at the table. Pancakes were good, but not that good. Live and learn. Won't make the same mistake again. For the $50 we spent there are plenty of restaurants that treat their customers with respect.

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Kristin Grande

The dining experience is markedly inconsistent. Food is sometimes served to diners seated at the same table at different time intervals. On my last visit 3 weeks ago to the NF Blvd location in Amherst, I saw that a customer's bagel was burnt to a crisp, but her friend's 49er Flapjacks were perfectly cooked. Some tables only have regular sugar, and some have none. In all cases, creamer and artificial sugar must be requested and brought to the table. The flatware sometimes does not seem to be particularly clean. The bathrooms are usually dirty. When I have been seated near the kitchen, I have heard some unpleasant conversations between management, the cooks, and the servers. I also am curious as to why there is a sign posted at the door stating that outside drinks cannot be brought into the restaurant, considering that the water brought to the table is in a tiny glass. FYI, when a family member insists on choosing TOPH, I always have bottled water with me. I also cannot believe that on Fridays, Fish Fry is served. Fish and breakfast foods with syrup at the same table/restaurant do not pair well. I do not find that the wait staff is particularly friendly (most friendly is Orchard Park, which is also the cleanest and most consistent). I also think it is strange that customers who are eating standard lunch/dinner foods are just presented with the check. The servers never ask if anyone wants coffee, dessert, etc. Since the server's income is based on sales, it would make sense to try to get the customers to order more. I do realize that the majority of people will probably disagree with my position on The Original Pancake House. Many of my family members seem to!

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Trish

I was served cold pancakes and the serve grabbed them with her bare hands and reheated them by microwave and served them to me again. I usually got each Saturday around the same time and this is the first time I had a trouble experience but I had to leave a review because it’s disgusting.

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Adams Movie Channel

The restaurant is very expensive and overpriced. For a large orange juice that looks like a medium size is 5.99!!! Give me a break! The place hasn’t even changed in like 20 years since they first opened. The bathrooms were very small and dirty. The booths were hard and the windows shades I noticed had dust on them. The food is excellent though. Always a wait time. Nice folks. The floors in the booths were sticky and messy. For the price I’ve came for breakfast was kinda worth it.

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Patrica Hayes

We thought we could get a good breakfast even though we didn't want pancakes. We were wrong.My bacon omelette tasted like ham. My husbands meal was dry and overcooked. The waitress was MIA. The experience was overall disappointing.

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cecelia schroeder

Food is great but service not! If you are by yourself, wait for a seat not too long but for the waitress to arrive, much longer. Asks if you want coffee then runs away to get it without asking if you want to order food. When coffee comes, food arrives later ( ok I get that, food takes time). But bill comes with good order & waitress never comes back with ' bottomless cup of coffee'. $2.55 for 6 ounces cup of coffee? I think I will take my business elsewhere where a single senior lady is appreciated.

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Customer Case

Came in for a quick breakfast in a Monday morning. Occupied about 20% total so I figured with it being so empty things should have been easy…. Awful service. Waited 10 minutes for a glass of water and had 2 different people ask me what I wanted to drink. Ordered the bacon and eggs that is supposed to come with 3 pancakes and got toast instead. Why? I asked where the pancakes were and the waitress told me it would be extra because I got toast. I never even asked for toast? Then waited for a while after eating for my check… Food was decent, but I won’t be back. Nothing like the northtowns location sadly.

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Ell J

I ordered a feta cheese omelet. Although the eggs were really fluffy with chunks of feta, I couldn't get past the "wet dog" smell coming from my fork and plate. My daughter could smell it as well coming from my plate. I have never experienced this here before so I was taken aback. I chose not to say anything as my meal was ruined and even a new dish and silverware would not have helped. That funk comes from the dishwasher- it has happened to me at my work as well. As much as I love their food, I won't go back until they sanitize.

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Berbers

The Dutch pancake was okay. First time having it. How do you not get potatoes and toast as a side? Overpriced. The biggest part was the waitress. Forgot her name. She asked us what we wanted to drink 30 seconds into us sitting down and getting our kids situated. We thought okay for the drinks. Not even a minute later, “Know what you’re ordering?” We said we’re still looking. Not even a minute later. “Decided what you’re getting?” Like holy Jesus give us time. And that was the service the whole time. Even the couple behind us, the woman was still taking off her jacket and she already is asking them what they want to drink. And I’ve seen friendly waitstaff, she didn’t make the cut with her tone. Just felt super rushed. As soon as she dropped off the check, it took a few attempts for me to get her attention to get a carry out box. Maybe they’re understaffed. Maybe she’s overworked. And it’s quite possible it’s a management issue and not her fault. Only reason I came was because my friends raved about this place as a must try. Oh well.

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abby schwendler

My husband ordered the gingerbread pancakes and liked them. I ordered the raspberry pancakes, and while the raspberry sauce was good, the pancakes themselves had an awful taste and aroma. Our waitress didn't ask me why I didn't eat my food, only if I wanted a box. I've tried this place a few times in the past ten years. I think I just don't like their cooking despite many people raving about it.

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tiffany v.

Our waitress had no personality. She was not welcoming at all. My siblings and I decided to go to this location because our first time their service was great. Food was great. It was so unwelcoming by our waitress that my appetite dwindled I usually tip really good when I have good service people with great attitudes you know smile, engage just a little bit with your customers. There was absolutely nothing We mentioned to her that we needed clean saucers for the coffee because the first table that they said that was so shaky we had to hold it still and she walked away just nothing not in OK I apologize about that. I’ll be back with the saucers no proper engagement whatsoever

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Aeriyanna Ramos

The hot chocolate was super small for 3 dollars and to charge $1 dollar for whipped topping is a little ridiculous, see attached photo for the splash that was applied to the top of my hot chocolate. Switching topic, the supposed “Homemade Corn Beef Hash” they claimed was chunked corn beef,was exactly the complete opposite! Looked like they opened a can of corn beef and added cubed potatoes, would have much rather had a more honest response from waitress when my mother inquired about the preparation of the corn beef hash. The egg Benedict - Canadian bacon was extremely thin sliced, Hollandaise sauce was bland / no flavor to it… do not ask for your potatoes to be crispy in the home fries because their crispy is not your crispy (onions in the home fries were inedible - literally burnt). Let talk about the inappropriate conversation that the staff thought it was okay to have on the floor while customers are seated. My whole table over heard hostess & bus girls talking about dropping someone’s food and still plating it to be served. Although it is unclear if it was a true store or just what they felt like doing, it is extremely inappropriate, unprofessional and over all disgusting 🤮 to hear. Needless to say we stopped eating, cashed out and left the restaurant immediately after we heard that. Overall I was very upset with the food and this was by far the worst breakfast experience I’ve ever had.

jarred lowe
jarred lowe

We were super excited to try a new spot for breakfast. This place was our first choice. The first thing we experienced was the incredibly rude hostess. She just had a bad attitude from the start. After seating we were hopeful for a better reception from our server. Unfortunately this was not the case. It almost seemed like our visit was a burden for the staff. The food was not very good at all, except the pancakes. The omelet I had was overcooked and not even hot when it finally got to the table. The peach crepes were far from good. It was almost as if they dumped canned peaches on top of crepes and sprinkled powder sugar on them. Overall a poor experience.

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Mark K

Note sure why anyone goes there ...very mediocre food , coffee is weak , eggs used ate medium eggs , pancakes are thin and lifeless. Sour dough bread is not true sourdough.

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Anna Marie Sinatra

Best Swedish pancakes I've ever had, so are used to make it a point to stop in there! Usually they're very busy and very efficient with their service but I went in in the middle of the day and there was hardly anyone in there and I could not believe how bad the service was! She brought my Swedish pancakes and never brought me butter, I had to ask her several times so by the time I got the butter the pancakes were ice cold. She didn't seem to care at all when I tried to talk to her about it I asked for the manager and she told me she was it! I'm not going back.

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Leah Pinn

I ate here over the weekend. We were seated pretty quickly, ordered within 15 minutes and waited 50 minutes for breakfast food that was disgusting. The bacon in the omelet was gross, too salty and too chewy. Not worth the wait or the price.

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Charles Mondo

Whenever I come into town to visit family I always like going here a few times since the crepes/pancakes are amazing. However due to COVID I had to order over the phone and I noticed no one picks up the phone there (I had to go in person to do a take out order). I saw the owner state in a previous user's review that the girl that usually answers the phone won't get off unemployment. I get it, times are tough but you take accountability as the owner come in yourself some of the hours to answer phones. Also just a thought but maybe if you paid your employees better wages/benefits they would stick around and help you bring in more business. Not doing this actually hurts your establishment... just some words of wisdom.

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Beach Bum

Greeted semi rudely, seated rudely, ignored for a while, charged $5 for a glass (tiny) is large of orange juice, $6 for bacon as a side, they never brought the bacon at all, food was cold, waitress never came back to check on us, then she takes my plate while I'm eating and asks my friend if he's done when he had his napkin on his plate? When we asked to remove the charge for bacon she said are you sure, "you don't want to take it to go?"

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RM T

This place is ridiculous. They advertise take out however you call and are told you can't get take out call back at a specific time because they are busy even during weekdays. You call back when they tell you too and again you still can't place an order. So apparently you are all set for customers. Its great how prices went up, what food you get with your order has changed and now you're denying customers. Guess that explains reduction in hours. Do you understand even if we came in you still have to make additional orders????

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Suzanne VanOrman-Leonard

My son and I decided to stop for breakfast after a doctor's appointment. I have not been there in over a decade. I'll try to keep it simple and not run off. *Atmosphere: very spread out and not cozy, cute or welcoming. The backs of booths were loose and the gentleman sitting behind my son kept pushing back, heaving my son forward over the table. Of course the gentleman had the right to shift himself, however the back should not flex with him. *Service: Our waitress was less than thrilled to approach the table or was just not having a good day. When my son asked if they had mustard, for his ham and cheese sandwich, she said " I'm not sure". Never went to check until my son asked again, at which time she came back with a giant bottle. She put it on the table, said nothing and never came back to see if we needed anything else/how the food was. We had to ask another waitress for Togo boxes and our check ! Poor show. *Food: Okay. First of all, the PRICES ! $2.20 to add cheese to your omelet!!!!. Substitutions or add ons were ridiculous ! We came there because our usual place (at Southgate Plaza) was packed and we were unable to wait. There I would get the Hearty Mans Breakfast $12.99- three eggs, sausage(2), bacon (2), home fries with onions, toast and 2 huge pancakes . Delicious !!!! Western Omelet $10.99 - 3 egg omelet (cheese included!), home fries and toast. Again, Delicious ! Needless to say, we will not be going back or recommending them to others !

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Kim Hild

We go here at least twice a year as a big group. This year, we went and waited 40 minutes before they sat multiple people ahead of us. The multiple hostess’ were not able how to figure out how to seat a large group by combining tables. They also told us we were lying about when we came in. We asked for the manager- after many requests he finally came out and after hearing a little bit of both sides of the story (ours and the hostess’) he said “it will take me two hours to unpack the last thirty minutes of seating.” Since he didn’t want to deal with the situation, he was happy to see us go.

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wendy lorenz

Waited to be seated, then had to wait another 45 minutes for our meal to be delivered. Waitress only stopped once after meal delivered to see if we needed anything. Had to wait another 10 minutes to find Waitress for check. While we were at our table from the time we were seated all the tables around us were dirty with dishes & left over food. Did not appear that anyone was actually trying to clean these up.

Gregory Clark
Gregory Clark

I love this place but I was passing through the area today, so planned to drive to the Orchard Park location. I checked Google and their website and neither said anything indicating they were closed. When I got there an employee was walking trash to the dumpster, the lights were on and front door open. After a brief wait, an employee came up front and said they were closed because of the weather. There were several employees working. Roads weren't great but certainly not horrible, especially for Buffalo. We drove down the street and ate somewhere else. What a disappointment.

Kevin C
Kevin C

Horrendous to say the least. After waiting over 20 minutes at the host stand and being ignored by several staff members we weren't even checked in. So we left. It's sad too because the food looked good and there were several empty tables ready for service.

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Informações sobre The Original Pancake House

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3019 Union Rd, Orchard Park, NY 14127

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The Original Pancake House
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Boa avaliação
4.3/5 estrelas
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Muitas avaliações
1197 avaliações
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Preço moderado
Nível de preço
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breakfast;pancake
Tipo de cozinha

Serviços

🥞 Pequeno-almoço
🥐 Brunch
🍽️ Almoço
🍾 Jantar
Café
🍰 Sobremesas
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Info Restaurante

Estado
Verificado pelo proprietário
🕐 Horario Hoy
7AM-2PM
Avaliação
4.3/5
💬 Avaliações
1,197
💰 Nível de preço
$$
⏱️ Visita típica
People typically spend 45 min to 1.5 hr here
📞 Telefone
+1 716-674-3344
🌐 Site
www.ophwny.com

Comodidades

🅿️ Estacionamento
Acessível para cadeiras de rodas
🚻 Banheiro
💳 Cartões de crédito
📱 Pagamentos móveis
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Localização

3019 Union Rd, Orchard Park, NY 14127

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