Rarely when I splurge on a really pricey meal do I feel like it was worth the money. The food, service, and atmosphere here were next level, and this was one of the best meals I’ve had in a long time. We ordered their Valentine’s Day dinner, which included various courses of seafood, steak, veggies, and more. Everything was cooked to perfection and they brought my wife a rose at the start of the meal. I really enjoyed this dinner.

Food was amazing good vibe beautiful place

Our Vacation Highlight in Playa de Carmen! What an incredible dining experience we had at this hidden gem in Playa de Carmen! From the moment we stepped into the restaurant, we knew we were in for something special. First and foremost, the food was absolutely divine. Every dish was a masterpiece of flavors and presentation. It's evident that the chefs here are culinary artists who take great pride in their creations. From the appetizers to the dessert, every bite was a burst of deliciousness. The seafood was fresh, the spices were perfectly balanced, and the variety on the menu was impressive. We were in gastronomic heaven! However, it wasn't just the food that made our evening memorable. Our waiter, Juan, played a crucial role in ensuring that our dining experience was nothing short of perfect. He was attentive, friendly, and incredibly knowledgeable about the menu. He guided us through the selection, offering fantastic recommendations that suited our preferences. Juan's warmth and professionalism made us feel like valued guests, and we appreciated his efforts to make our evening special. The ambiance of the restaurant was also delightful. The soft lighting, soothing music, and well-appointed decor created a cozy and romantic atmosphere that was perfect for our vacation date night. In summary, our visit to this restaurant in Playa de Carmen was the highlight of our vacation. We couldn't have asked for a better dining experience. If you're in the area and looking for a place to enjoy outstanding food, impeccable service, and a warm, welcoming atmosphere, don't miss the opportunity to dine here. It's truly a culinary masterpiece, and we can't wait to return on our next trip to Playa de Carmen!

Oh wow , first of thank you so much to Juan our waiter who really made me connect to my routes , this restaurant was amazing the service and the food were incredible, the chef himself came out and brought a couple plates out and I kid you not it was like ratatouille when he eats the grapes and the cheese it was a beautiful experience I just wanted to close my eyes and taste every single aspect of the food ! Thank you ! Thank you The grill for an amazing first night at the Hyatt will definitely come back

Shabbat service was out of this world! And loved the to go bag with extras for Sauda slishi! But.. the best thing here is the apple crumble pie! Best desert ever had!

First High-end kosher steakhouse in playa del carmen, Service and atmosphere are amazing, The sushi Chef angel was very helpful with explaining all types of sushi and creating the best sushi roll ever!

+2

We had an amazing kosher dining experience, it is conveniently located within the hotel overlooking the ocean

+6

The meals and our waiters were superb! The only negative critism is related to the air conditioner. It was freezing and windy when we have arrived.

Great Food amazing service I recommend The Short rib Tacos Hanger stake Anything they offer with Blue Tuna is fresh and delicious And ofc you must start with there Italian focaccia bread 8.8 /10 I would highly recommend

We celebrated our anniversary here. The food and service were outstanding. I have a number of food allergies including gluten, dairy, onion, garlic, and peppers. The chef created a special sauce for my entree and they even made a dairy free chocolate mousse with a raspberry filling. The whole experience was phenomenal. The chef and our server Carlos took excellent care of us - it was very enjoyable! Highly recommend.

Juan the best waiter !!!! Excellent service . The best of all delicious food . Cant wait to come again .

+1

Excellent kosher steak house right by the beach at the grand hyatt playa del Carmen. Service was exceptional and the restaurant had a really nice ambiance. We got a variety of steaks and appetizers all were very good. My only complaint would be the appetizer portions are very small.

Love love The Grill! The vibe was immaculate, food was delicious, and our server Juan was a pleasure.

Our experience at The Grill was absolutely phenomenal! The food was mouth-watering, the vibe was lively and inviting, and the service was top-notch. To top it all off, the pricing was incredibly reasonable. We had an unforgettable time and can't wait to come back!

Wonderful food, staff, and vibes. Highly recommended to anyone visiting Playa del Carmen.

I was a solo female diner and visited on a slow night -due to an approaching storm (there were three other parties present while I was there). The server and waiter were super genial. I ordered the corn ribs (amazing) gnocchi (delicious), and truffle fries (I’ve had better). The lady sour mocktail was great, and I was too full for dessert. A highlight of my experience was when the chef personally came over to introduce himself, which was a nice touch, especially since he didn't visit other tables. Just a heads-up: they don’t bring water to the table and I was charged when I requested some. Overall, I’ll definitely be back!

Ambiente muito agradável, com uma visão para as piscinas do Hotel Grand Hyatt, onde se localiza. Atendimento atencioso e correto. Pratos muito bem elaborados . Vale a pena!

The drinks were great. The smoked bone marrow was amazing.Our waiter was great.The dessert was very good, but the chocolate and the coconut flavor could have been better. Excellent experience. Thank you so much,

Lugar muy agradable, comida rica, servicio muy bueno..... Excelente!

Super lugar, la tensión por parte de la gerente y Rufino impecables!

Excelente lugar para cenar

Muy bello, acogedor , la vista hermosa , la comida exquisita

Delicioso, excelente servicio.

Paso por encima de mis expectativas, muy sabroso

Excelente menú

La mejor comida grill de playa

Simplemente espectacular la comida

La comida y el lugar son excelentes

Ex elente lugar

La verdad me costó un poco encontrar la entrada pero lo logré. Igual que en muchos restaurantes de esta categoría se sugiere hacer reservación. El restaurante está ubicado cerca de la playa con unos ventanales enormes para poder deleitar la pupila con esa hermosa vista al mar Caribe. La temperatura ahí dentro es muy baja pero no tanto como la de mi pueblo. En cuanto a la comida... Si no me hubiera gustado no habría puesto 5*. La tratará de atún muy ligera, fresca y crujiente con esos crocantes de tapioca. Yo soy de buen diente y me pedí mi mar y tierra de cowboy con langosta, unos vegetales (para cuidar la linea) y para terminar, un helado de vainilla cubierto con chocolate y almendras, flameado con (lo olvidé) licor de naranja acompañado de una copa de cosecha tardía. Como cortesía te dan un par de trufas de estragon con chocolate... deliciosas! A mi, si me gusta la comida, lo demás no importa tanto. El servicio de Roger fue excelente y nada tardado. No se ustedes pero yo si regreso.

En general la comida fue deliciosa, comimos empanadas, carne, tuetanos y una parrillada de mariscos increible, los detalles de los postres fueron de lo mejor asi como el servicio de Noe y Antonio, tal cual como nos lo dijo al llegar, lo disfrutamos muchísimo.

Buenos platillos, el ambiente es tranquilo y agradable, y los meseros te tratan muy bien, es recomendable.

Magnífico restaurante, con un extraordinario servicio muy superior a cualquier otro recibido antes, la comida deliciosa y la vista espectacular.

Muy bonito lugar!! Perfecto para celebrar el cumple!!! 👍🏻👌🏻

Excelente lugar y gran servicio súper recomendable el wild banana, riquísimo

Muy muy bueno. Comida perfectamente ejecutada, cocinada a la perfección. Todos los platos fueron buenísimos. Las entradas una mejor que la otra, los platos principales muy bien cocinados y presentados y los postres un lujo.

Nos trataron estupendo, me sugirieron alimentos adecuados para mi. El lugar muy comodo. El personal muy atento

Muy bien servicio, la comida muy rica, nos la pasamos muy bien en nuestro aniversario

Cada que voy me enamoro más dle lugar y la comida. Super agradable!

Excelente vista al mar, buena comida y buen servicio, los precios dentro lo razonable

Recomiendo un corte y su tinto. Para picar los tuetanos estan de lujo.

El risotto delicioso, vino muy rico, y bonito lugar

Nancy Toyoshima

From the moment we arrived at the grill restaurant at the Hyatt Playa del Carmen, we felt truly celebrated. The staff warmly greeted us and escorted us to our table — and to my surprise, they brought over my favorite drink, thanks to the hotel noting it was my birthday. The service was absolutely top-notch: attentive, friendly, and seamless. The food was delicious — beautifully prepared and full of flavor. To make the night even more special, they surprised us with a birthday cake complete with sparkling candles. It was an unforgettable experience, and I can’t recommend this restaurant enough for a special occasion or a memorable night out.

Joseph Brach

The grill located in the Grand Hyatt hotel playa del Carmen is definitely the place to go out for dinner! We ordered food by the beach as well Delicious food! Must try the sushi!! Service was also very good!! Highly recommended!!!! Will definitely come back!!!

+3

Tzvi & Miri Stein

unbelievable, delicious and the service was top notch!!! Juan manvel was my waiter and he just went above and beyond Thank you for making such a beautiful fancy restaurant glattt kosher

+6

Eli Maslaton

Finally found a top quality restaurant in playa i recommend. The food is great waiters r rly nice as well

+1

Yehuda Hollender

This is the best kosher restaurant in Playa del Carmen! Starting with the excellent service (Francisco was the best!) and the most delision food over the most beautiful view. I'm staying in playa del Carmen for multiple nights, and this is the only place I'm eating dinner at.

Rivka A

Incredible food and tasty drinks, waiters( Juan) were all respectful and extremely accommodating and nice. I would 1000000% recommend!!!!! Came twice in one week!!

+5

Baruch Schwartz

The food was absolutely delicious! Service was outstanding!! Our waiter Juan was very professional and respectful! Would definitely come again here!

+6

Tzvi A

Where do I start? This was easily one of the best dining experiences I have ever had. From the impeccably prepared food- all fresh and wonderfully flavored- the unique and creative cocktails, the beautiful and chic ambiance, and the wonderful service, I could not have asked for more from a restaurant. Our server, Juan, went out of his way to make sure we were happy with everything, even remaking a cocktail because I didn't love it the first time. They even brought us a special dessert for our anniversary. Also shoutout to Israel for the education on Mezcal and "Memo" the bartender. If I could give The Grll Playa 6 stars, I would!

Leah Samouha

The food was so fresh and delicious. Staff were pleasant and friendly. Beautiful atmosphere and layout.

+6

Rivkee

Next level experience! Awesome food. Awesome service. Their steaks are better than any steakhouses in New York

+4

Jen Isabel Hermosa

I had an amazing dining experience! The food was delicious, and the ambiance was perfect, creating a fantastic atmosphere. I'd like to give a special shout-out to our server, Jorge, who provided excellent service and made our visit even more enjoyable. And kudos to the restaurant manager, Bernie :)"

LS

Simply EXCELLENT. Our second time here and the food is just exquisite. Beautiful aura, great waiter service, clean space. Obsessed. They have a decent amount of options, so really something on the menu for everyone. I would definitely come here again And again and again. If you’re in playa, this place is a must stop!

+6

lazer waldman

Excellence is an understatement From the food to the service to the vibe all top notch. The chef personally came out at the end of the meal to make sure that everything was as expected Definitely recommend and will be back

A Goldminer

The food was delicious, service was top notch. The ambiance was out if this world, sitting at this calm ocean front restaurant enjoying the food while watching sunset.

+9

Samuel Hamzem

What a pleasure we had in this place!! The hand made bread is DELICIOUS!! The New York steak was the best one and other plates I will not spoil…Just come and try!!

+7

k bickham

This is one of the restaurants inside Grand Hyatt Playa Del Carmen in Cancun. the hotel staff was great . the rooms were beautiful. we had a wonderful time!!!

+4

Josi Johns

The food was so good! I had the portobello burger, came with lots of fries. Bun was fresh. Great flavours. My husband had lobster tails and lived it. Mashed potatoes were also perfect. There was also a basket of bread and butter to start. Great service.

Just add salt and the food will taste delicious. This place is extremely dark. You literally can't see the color of the food. Ask for a light the first thing when coming in.

+1

The food was very delicious and fresh! It’s a little on the pricey side for what you get but that’s to be expected I suppose. Location and views of the ocean are fantastic!

Hamburguesa muy buena pero precios un poco elevados para lo que es. Servicio muy bueno y recomiendo bastante la hamburguesa

Buena cocina, lástima que no había langosta y el Tomahawk no estaba en el todo incluido

Moe

This restaurant was the best I tried in Playa for dinner and lunch. I found the food to be fresh and well seasoned. I was provided excellent customer service and the prices are reasonable. The apple tart wasn't sweet enough for me but if you like a less sweet and more natural flavor you might enjoy it, it's big enough for several people to share.

Lyndon Burke

Really nice light menu at the grill and one of my regular stops at the grand Hyatt. It’s good to be able to get a burger and some nice cocktails but if you have the chance I recommend the steaks as they’re all world class

+1

Justin Anderson

Bottom line up front: Elegant steak house serving expensive cuts of meat and fish. ⭐️⭐️⭐️⭐️ They started service with an amuse of shrimp ceviche. Definitely one of the better flavor profiles of the evening. We started with some oysters from Baja that were pretty good raw but we also tried them grilled with chorizo. The appetizers here are probably the best things. We had the raviolis (which were actually capeletti) and roasted bone marrow which were both delicious. For entrees we had the Wagyu filet, the fish of the day (grouper), and the grilled prawns. Everything was delicious. One thing to be weary of is how thin the steak cuts are. Slightly different from your standard American steak house cut. The grouper and prawns were both very well cooked and delicious. Dinner was topped off with a roasted pear and petit fours. Overall very good, but not excellent enough to travel out of your way for. The service was excellent. Definitely one of the better and nicer places in the area though.

+6

Not sure how to feel about this place, food was incredibly overpriced and definitely was not worth it. Waiters were nice but our waiter should’ve informed us that the water was 10 bucks before giving it to us. Cocktails were good. Atmosphere was a bit dark at night but I didn’t mind.

Was so looking forward to this dinner after hearing only good things and left underwhelmed. Service was great but food was mediocre for the price.

The food was pretty good, nothing special though. Service was eh. Atmosphere was great!

The food was delicious, but very overpriced. The beet salad cost $20 USD and only had one sliced beet and a couple of leaves. It would have been a great appetizer, but neither the waiter or menu indicated it wouldn’t be enough food for a meal. The salad, sushi, and two drinks cost $118 USD. I felt cheated.

Restaurent surcoté Nourriture bonne mais sans plus, attente très longue malgré le nombre élevé de serveurs Très cher au vu des prestations proposées

Les falta mucho para estar a nivel de muchos steak del país

Por el lugar que es esta lindo, demasiado caro!

Food was very disappointing at its price point, especially considering it is The Grand Hyatt’s flagship restaurant. We ordered a medium rare burger that came out well done and very dry, with a slice of unmelted cheese. It was advertised as a truffle burger with barely a hint of truffle. Their recommended torched salmon roll had the thinnest slice of salmon and was mostly cucumber and carrots - with almost no avocado inside. Food overall was a let down, given we got cheap pub quality food at a $100+ price point. However, the staff and service were great, and it has a nice dining atmosphere.

So to break it down in three parts food service and atmosphere as follows: This menu is everything wrong with copying social media. We ordered based on server recommendations the only item that was good was the hard-shell short rib tacos. The arancini while crispy lacked flavour and the sauce overly acidic. The corn ribs were inedible they just cut them in four pieces and did not remove the core. The lachmajun was dry and cold there was barely a tsp of tahini on the side. The quinoa chicken was so hard my wife almost broke her teeth so she exchanged for barbacoa tacos which were definately not beef cheek and were not smoked just stewed beef. Lastly we ordered a souffle which was definitely not a souffle. I am not certain but it was likely a commercially made product. The service seemed nice although the pace of service did not make sense. Three main issue I take is the recommendations he made and the rush to sell us super expensive water not telling us there were other options. Ambiance was cliche but nice the chairs were not for larger humans but it is manageable.

The hotel and the view are gorgeous but I expected more from a restaurant in a hotel. We ordered a Tomahawk, catch of the day and prawns. Tomahawk was delicious. Catch oh the day which is a grouper, was so fishy and dried. The prawn looks like regular sized shrimps. Just looks like everything shrunk. Pretty disappointed on the food overall. But the service was good.

Over priced, average food. I think the real appeal of this place was the Halal kitchen. My grouper was dry. My husband's filet mignon was not even hot and we waited ages for the mains. My son said the chicken strips he had for lunch at a beach club were better. The cocktails were good but when I ordered wine, my red wine was served in a white wine glass with a pretty small poor. The waiter served my husband's in a red wine glass poured to the same line so for $15 USD, I was underwhelmed there too. We will not be back.

Dinner at The Grill was a rollercoaster—great flavors, but a price tag that left us dizzy. €125 per person for a starter, main, dessert, and one cocktail? In Playa del Carmen... Service? Polite but hurried. We were being nudged to order—because the kitchen was closing. Nothing kills a fine-dining vibe faster than a countdown clock. Was the food good? Sure. Was it worth that much? Not quite. Would we go back? Only if someone else is paying.

Restaurant surcoté ! Le cadre est joli mais les plats ne correspondent pas vraiment à leur description sur la carte. Les Gnocchis n’étaient pas des vrais gnocchis mais des pommes de terre, frites à la truffe sans truffe et les tacos étaient très pimentés (ce qui n’était pas mentionné). Et que dire des prix qui sont beaucoup trop élevés pour la qualité des plats et la quantité servie … Très déçu

Mi experiencia en este restaurante dejó mucho que desear, desde el momento en que intenté hacer la reserva. La hostess parecía completamente perdida y desconocía las políticas del lugar. Inicialmente, nos asignaron una hora para la reserva, pero luego la cambiaron sin previo aviso a las 9 de la noche. Estábamos celebrando un cumpleaños y nunca nos informaron que la cocina cerraría a las 9:45. Desde nuestra llegada, nos apresuraron constantemente para que cerraran temprano. Nuestro mesero también parecía desorientado, incapaz de explicar el menú de manera clara, lo que resultó en un servicio bastante estresante. La única persona destacable fue el capitán de meseros o gerente, quien fue amable desde el principio. Sin embargo, esto no fue suficiente para compensar la falta de competencia del resto del personal. En cuanto a la comida, fue bastante mediocre para lo que esperábamos. Además, es importante mencionar que, siendo un restaurante de cocina judía, todo, incluso el bar, cerraba demasiado temprano. Honestamente, no puedo recomendar este lugar, especialmente teniendo en cuenta que es más caro que restaurantes de cadenas reconocidas con un servicio mucho mejor. Una experiencia bastante decepcionante en general.

Great atmosphere but really not great food. We were expecting to get a grilled chicken breast like we saw online in the pictures but ended up getting some kind of baked with crispy outside chicken that had no flavor with the sides being polenta and asparagus... The polenta was three bites and the asparagus was only the stems as a decoration. The mojito we ordered as well was flavorless until we asked for lime to be put in it when there was originally no lime when that's what a mojito is in the first place? Overpriced but great view over looking the ocean and live guitarist was nice. My boyfriend and I left still hungry and 150$ poorer.

For a 5 star restaurant it was no where close to the hype. Service was way too slow. They took 40 mins to get my drink. Food was average. The servers were highly discriminating towards customers. We went on Valentine’s Day and there wasn’t a special menu for a 5 star restaurant.

Expérience décevante, manque de transparence. Nous avons réservé via leur site internet et annulé deux jours avant la date prévue. Bien qu'ils aient confirmé l'annulation, ils ont tout de même essayé de débiter 85 € de notre carte bancaire. Il existe bien d'autres restaurants à Playa del Carmen, bien plus fiables ! — Very disappointing experience and lack of honesty. We made a reservation on their website and canceled two days before the scheduled date. Despite confirming the cancellation, they still attempted to charge €85 to our credit card. There are plenty of other, much more trustworthy restaurants in Playa del Carmen!"

Where do I start...so we saved going here to our last stop for dinner on our vacation we thought it would be a great way to end the trip! Let's start with the server nice guy for sure. My wife ordered a pina colada and let me tell you it tasted like dirty water with a hint of alchohol. Following that the server did exchange it for a diet coke at no cost, starters were the size of my pinky finger and tasted average disappointed. Then we both got burgers, let me tell you, the cajun wedges I ordered were 100% frozen and re heated the burger tasted like nothing, my wife ordered truffle fries and they were cold, long story short the only saving grace of the place was the desert that was good.

Dry and tasteless pool side food chicken fingers we ordered mutiple times on different days were dry and rubbery and chewy, burrito inconsistent flavors multiple times, salads blah!burgers tasteless and always served cold. Poor management. Dinner was mediocre and their largest steak I ordered was 42oz Mexican beef. The roasted vegetables tasted like cooking gas, for the prices you’d think it would be American beef as all other restaurants have American beef.. So disappointed. Dessert was good but I did not come here for desserts. It’s something we just always order. All restaurants here have American Steaks. I choose Platinum and/or Moshe Cube , even the Shabatt Chabad food was better. Such a huge disappointment.

Te cobran el agua como si fuera de oro

La recepcionista y el gerente dos maleducados. No teníamos reserva, pero nos dijeron si se baja una reserva de las 21 hs, 21:15 hs los hago pasar. Sino 21:30 tienen su mesa. Llegamos 20:40 al restaurante. 21:20 la recepcionista nos dice que la cocina está saturada y que no nos van a poder atender. Nos pide disculpas. Que hacemos con las disculpas? El tiempo que nos hicieron perder, y dejaron sin comer a dos niños y una embarazada. El gerente un maleducado total . No recomiendo para nada!

El sitio muy bonito pero la atención de los meseros no fue la mejor. Íbamos con la idea de tomar algo y cuando el que nos atendio supo que no íbamos a cenar, su atención cambio completamente. Al ser un sitio que ofrece ladies night se supone que llama la atención de chicas que quieran ir a tomar unos cocteles, creo que la atención no debería depender del consumo del cliente.

La misma comida se puede encontrar en una maravilla kosher. 70 por ciento menos Su carne no es tan especial como todas las kosher que hay en Playa del Carmen

Si encontraría menos estrellas también se las pondría, fue la peor experiencia y el peor mal trato que eh recibido en todas mis vacaciones, muy incompetente la señora que te recibe y te miente y el que se hace pasar por el gerente tendría que estar limpiando los hinodoros no sirve para nada