Steven Buckner

Was the most horrible dried out mashed potatoes I have ever tried to eat hush puppies were not fully cooked, French fries tasted like super old grease not worth the 42 bucks spent for two people what a waste of time and money to eat at this place

mark

I kinda didn’t like it because I got diarrhea from it because the chicken tenders were kinda cold the biscuit was good but the chicken tenders not good

Angie Z

Upon arriving I noticed the lady in the back on her phone as she was making my food. The man manager was walking around eating gum, and did not proceed to wash his hands before touching my fries. This is absolutely disgusting, I couldn’t even dare to eat my food after watching so much contamination going on of the hands. This store needs corporate or somebody important to come in to instill proper sanitation and cleanliness. I vist chicken express a lot and have never had this happen. I will be filing a formal complaint with the city - no way this place should be open with that much contamination - this place is a walking health hazard - I will be calling the health department tomorrow. Please issue me a refund thank you!

Michelle

We asked for 8 pieces of chicken We got a lot of Tenders Gravy and Fry's asked for rolls not biscuits got 1 roll 5 biscuits no receipt but what was on fry box down in bag Payed Alot more than Expected and biscuits like hockey pucks and if you wonder why we couldn't look we just came from the Vet and a cat carrier on my lap went thru drive thrust642 pm

Scott Dykema

Ordered a 7 piece tender mix through door dash...received only 3 spicy...the store would not correct the order even though the driver had returned to the store...it seemed like an easy solution they were unwilling to fix...they have lost a customer

Relay 2016

Staff is lacking on customer service and sent out fries that were white and raw...gizzards half raw...and to top it off found hair in my food not once, but twice. Mentioned it to staff and it was as if they did not care. At least they made it over. But no apologies for the error on their part. I think I will go to a different location. This store in Portland, TX did not wow me at all.

Stephanie Faught

Absolutely disgusted! Had 30 minutes for lunch took me 28 minutes to get my food. The girl at the window waited on every single person in front of me and five cars behind me. I did not order anything special just a number one with sweet tea. Don’t mean to throw a racial card but I was the only light skinned person out of all the people she waited on. Won’t go back!!!

Jerry Newberry

Third time 9pm out of fish.. sounds like the staff can't be bothered to fry anything after 9... Word of advice, finish is the best thing on your menu. It might behove the management to hire people that like to do their job..other than that, you are displaying the coastal I really don't care attitude. I will not recommend this establishment to anyone..

Sunflower Maddy

Lady at drive threw didn’t even greet nor say thank you handed me my food with box all torn apart remind you I have to drive 10 minutes to get to this place … she hands me my drink and change and I drive off I get home sit down fixing to enjoy my food lol nope open the box and all my food was old and dried up didn’t touch it was so mad drove another 10 minutes back to return my food when I got there. I forgot my drink at home. Told the lady if I could have a refund, she said in order to get a refund I needed my drink. Left the food there drove 10 minutes back home got the drink. Made sure to look for the straw. I didn’t want anything missing drove 10 minutes back handed her the drink and the straw and she gave me my refund really really bad. Poor service would expect for her to say I’ll charge you for the drink since it’s not here they need new managers and they need to remember old chicken needs to get thrown out people remember chicken can only sit out so long then has to get tossed oh and my rolls where so hard lol won’t be going back stay away or make sure you check your food always before driving away

Christina Brookman

My husband and I went for lunch. We both got 2 chicken strip meals. From the start the cashier hardly said 2 words to us and looked at my husband like he was stupid when he asked for seasoning packets. When we got our meal the chicken strips were old burnt and dry. The rolls were old. The only thing that was decent about our meal was the drinks and gravy. We didn't finish our meals. We lost our appetites. We used to love eating there but never again will we go back. Extremely disappointed!! Definitely not worth the $25 we just spent.

Jessica Flores

This USED to be my favorite place! But there customer service is horrible I couldn’t even finish talking and the girl kept saying ok and what else , what else ok what else card or cash? Then I get my food get home and the chicken is old and cold as hell along with my fries.. I call up there to let them know and of course the manager said she can remake my food but that still doesn’t take care of the rude girl at the window and who would still be hungry after trying to bite a cold hard chewy tender??