Adrian Lomas

The pizza was good. But las time I ordered 2 Large pizzas. Arrived in time but they brought me 2 Medium pizzas. They offer to returned the money on credit which they never did. Try to report did not received nothing for the wrong order. There is a little things all the time. That's way I keep buying less and less Dominos pizza.

Ordered delivery though the Domino’s app, instead of through Uber Eats. The app indicated the drive left the store at 7:42p… After almost 30 minutes of the app saying the driver was 1 minute away, I called the store. I was told the driver would be there in 4-5 minutes. After 10-15 more minutes the driver called and said he left the food at the front desk, as they wouldn’t let him deliver to the room… ok fair… I went down and got it, the pizza, cold… desserts…cold… the boxes were crushed and the soda I ordered shaken and ready to explode when opened. $50 for pizza and a $10 tip…. What a waste, what an awful experience. I didn’t even call the store back. They don’t give a damn. Avoid ordering from here. Domino’s on Houston Street in San Antonio, Texas.

When my order never arrived, I called the store and the "manager" hung up on me. I called back, and she said that she cancelled the order and immediately hung up on me again.

Alicia Chanél

Caution: Check your pizza upon delivery I ordered from Domino’s twice and both times they messed up my order. (Mind you two weeks difference) The first time, they forgot items I paid for, (cheesy bread and sandwiches )and when I called the number on the receipt, no one answered — which is really strange. I think that’s why they didn’t answer because they knew they forgot it. And maybe it was made - maybe it wasn’t, but if it was- why didn’t they call and say I’m sorry we have it here; can we bring it to you or give you a credit. And in this economy- we want to be treated fairly, especially with the prices. I work hard for my money and paying someone when you don’t get the product you received is unsatisfactory. But they are a business and they don’t want to give out or back money. Just give me what I ordered for my family and they liked it being picky eaters. Whatever. The second time, my pizza toppings were wrong (half here/half there wasn’t followed), and I was overcharged. I could’ve gotten the same pizza for $6.99 but was charged $13. My total was around $75. I’m really disappointed and won’t be ordering from here again until they fix this issue. Do better Dominos. 😒

Michael Slimming

I’m writing this mid delivery, but it has been 50 mins since my order left the store. I’ve been on hold with the store for 12 minutes now just trying to get an update on the status. No one will pick up the phone.

jessica ward

My boyfriend ordered, and paid for a pizza on line. When we drove to pick it up I went in and the guy in charge told me the pizza had been picked up already. I told him that that was impossible because he was waiting outside to which he said to "go get him to prove it." REALLY ??? So I went out to the truck and my boyfriend came in and was treated to a VERY RUDE barage of rude denial, (including remarks about my race) and when the guy FINALLY consented to make the pizza which, again was already PAID for, we were convinced that he would probably spit in it!!! We wound up leaving with no dinner, and no refund!! Unbelievable!!!

Yamilex Garcia

If I Could Rate It 0 Stars I Would! I Placed An Order Over An Hour Ago & They Just Placed It In The Oven. I Tried Calling The Stores Several Times And No One Answers The Phone! So Unprofessional Of No One Answering .

Randall B

Placed an order for delivery. It has been an hour and the app says they have not even started the order. Tried to call to cancel the order but they won’t answer the phone. I want me refund.

Martin Contreras

Put an order in for carryout notified that the pizza was ready. Was told to wait 5 minutes. 3 minutes passed by and a worker approached me saying that they didn't make my pizza at all and it was marked finished and complete. So I don't know if you guys are faking your completion times but to be asked. Hey look can you wait another 10 minutes for us to make your pizza we forgot is that cool? I responded with a flat no. It just kind of rubs the salt on a wound where I mean you have five other orders. Three pizzas that are in the oven and then one just happens not to be complete but you mark it as ready and complete is just straight gaslighting

stacey cowan

Caught the guy answering the phone in two lies. At first he tells me when I place my order over the phone for a single large cheese pizza that it’ll take 45 minutes too an hour I agreed. We had just gotten back from fiesta Texas and it would give us enough time to clean up (my wife and two kids and mother). Call dominos again to check on the order an hour and twenty minutes later and the guy said that his driver might of left it at the front desk because they would not let his driver go up to the room (second lie discovered). Went down to the front seat ands they stated that was not their policy because they did not want liability for their customers food. Called back to the store and got the same dude. Explained the situation and he stated that they had gotten the address wrong and they manager was trying and actually called my phone the times (lie three). Had no missed called, no voicemails or text messages. We are two hours at this moment in time and we still haven’t had our pizza. Just completely not satisfied with this experience when I know we order dominoes consistently at our home town and they never deliver service like this.

Joanna Hinojosa

We order over the phone and paid with a credit card they delivered to the hotel I was stay ING at and left at the front desk and when we brought up to our room the pizza was wrong. I tried to get a hold if them but they kept putting me on hold and 8 never got the issue resolved. Do yourself a favor and don't order filrom there.

td LeBeau

This pizza was absolutely disgusting. Pepperoni was the worst. Tasted old as hell. My family tried to eat it but it's going in the trash. We ended up eating off of the Chicken & spinach pizzas ordered. I guess b/c a lot of ppl was in town they just serve anything. I wasted $56 on the order. The manager was so disassociated he never apologized when I spoke to him. He tried debating me about the pizzas ordered & the quality. I didn't want anything in return. Just called to express disappointment. Disappointed in the service & quality of food. I told him that food should have never been delivered. Did not get his name whoever is on duty....

Reese S

If I could give -10 stars I would. I ordered a pizza and sprite from my hotel room. Waiting 2 hours and no pizza so I called and the worker told me that the driver just dropped everything off. Got to hotel lobby and it was the wrong order. Called and spoke to manager and he basically said he couldn't help me because he didn't see my order even though I repeatedly told him the money I paid for the pizza and drink has already been taken out of my bank acct. He said he couldn't help me because he didn't see the order. Worst manager ever and worst Dominoes ever. Needless to say, I didn't get my pizza and went to bed hungry.

Jackie Baines

Needless to say the whole thing went in the trash. It was so gooey I couldn’t even lift a slice of up pizza up without the entire thing falling apart. An unnecessary amount of cheese and soggy dough. Save your dollars and order from somewhere else.

Jonas Clark

Took an hour (quoted 30 mins) for delivery 8 blocks away, and the pizza arrived barely warm. If I wanted "warm" pizza I'd have walked the distance myself, saved the nearly $4 delivery and $5.00 tip and have gotten it 30 minutes sooner than when I did. To top it off, there's a real issue with reading orders. Twice I've attempted to order a square-cut chicken and buffalo sauce pizza and twice it hasn't arrived as ordered. I worked in pizza delivery, and I get it, but this is bad y'all.