Waited 30 minutes in line and honestly the earthy atmosphere is what attracts the crowd. There's vast selection of salad-similarly with what you see in a Chipotle establishment.The step seating arrangement looked very unique especially if you want salad dressing to land ontop of the person below you. Would wait in line again just to be a part of something.

sid srivastava

Sweetgreen gets kind of a bad rap for its prices, which is fair, however the food itself is pretty solid man. Can’t lie. Got a hot honey chicken bowl with sweet potato, blackened chicken, quinoa, and some veggies. They gave a lot of chicken and it was tender and seasoned, the sweet potatoes were made perfectly, and the rest of the bowl was solid. Sauces were good too. It was yummy. Now was it worth $18… that’s debatable lol(I had a coupon that made it $10, which is 100% worth it) It’s high quality food in downtown sf, it is what it is. But it’s good. Service is kinda spotty.

Kumar Vaibhav

Went here on Monday lunch hour rush time and that is generally a good test for an outlet like sweetgreen. Not very impressed with how they were handling it. The place was a bit messy and they were handling food with a lot of rush. The take out container was already leaking by the time I got it. I took hot honey chicken but there was nothing hot about it. I don't know if they just missed any hot sauce. Irrespective of that food was actually good. If you want to have a great tasting healthy meal, this place is not a bad option.

Ignasi Mas

Family lunch, 2 adults+2 kids. Ordered 3 salads, so we could split one of them among the 2 kids. We were offered an extra container to help split the food. We were offered a complimentary bowl with some fruit for the kids. Nice detail! The salads were good, large portions, though the key ingredient in each salad was scarce, especially the avocado and chicken. Staff was friendly. The place was clean and mostly empty, so it was easy to find a place to sit (7 tables in total), and the sitting stairs (which have plenty of outlets to connect your device)

+2

Obas Media (Ede O)

Wow I’m so glad this is here! Great concept and really great salads! However the place was a mess and they didn’t seem to care to keep it clean. But I do love the options for your salad

R D

I've been having sweet green salad for the past 2 years. Their protein quantity is consistently dropping from average to literally nothing. Other than that it's a decent salad.

Saumitra Vaidya

I like the Palo alto location a lot so I decided to give this one a try. The portion sizes in the store are shamefully small. It’s insulting to open your $25 box of salad and see it not even halfway filled up.

Mavis Pan

I’ve noticed the portions at this location have been getting smaller over time, especially the kale and rice portion. When I asked about it, I was told it’s the standard size (the staff was not nice about it) now, which was disappointing. I ended up having to spend more just to get the portion back to what it used to be (still less than what I always get at the store on Folsom st). I love the fresh ingredients, but this change makes it harder to justify the price.

Ingrid

Great when you go there in person but keep messing up my order when ordering pick up - and the portion is always at least 30% smaller than in person. And this time they forgot the chicken 🤦🏻‍♀️ — Update 12/20: This time they gave me a stale salmon that was inedible.

Rissa D

Horrible customer service. Including the manager. I ordered a $35 chicken pesto bowl that came with no chicken or pesto. So I then drove 20 plus mins to get what I paid for. The person yelled at me and accused me of taking the chicken and pesto out because she knows she made it right. Instead of showing empathy, the manager agreed with her and told me I was in the wrong. Never been treated so poorly and won’t be coming back to this location and will tell my coworkers the same

Yiğit Berk Tırpançeker

May 5th, 2022 edit: These two salads here are $30. No thank you - if you can’t tell from the pics, these bowls were half full (at best) A messed up online order in every 3-4 orders should NOT be the experience you aim for your customers..just sayin’. Otherwise I do enjoy the bowls and salads a lot