Dunkin'
Donut, coffee shop · Staten Island
Sobre Dunkin'
En Dunkin', llevamos años endulzando vuestros días con nuestros deliciosos desayunos y nuestra amplia variedad de cafés. Desde nuestros icónicos donuts hasta nuestras bebidas personalizadas, cada bocado y cada sorbo están pensados para ofrecerte un momento especial. Te invitamos a visitarnos y a des...
En Dunkin', llevamos años endulzando vuestros días con nuestros deliciosos desayunos y nuestra amplia variedad de cafés. Desde nuestros icónicos donuts hasta nuestras bebidas personalizadas, cada bocado y cada sorbo están pensados para ofrecerte un momento especial. Te invitamos a visitarnos y a descubrir por qué somos un clásico en Staten Island.
O que dizem os clientes de Dunkin'
This Dunkin' location receives mixed reviews. Many customers praise the friendly and efficient staff, highlighting specific employees like Allie, Shavaik and Zach. However, some report issues with order accuracy, cleanliness, and inconsistent coffee quality.
Pratos populares
Ideal para
Tip: Visit during off-peak hours to avoid lines and ensure better service. If ordering for delivery, call ahead to confirm donut availability.
Services
Perguntas frequentes sobre Dunkin'
Avaliações de Dunkin' Staten Island
The woman who helped me today was so nice and made an awesome suggestion when they didn’t have my usual coffee available. I would highly recommend this location if you want great customer service🙂
Very nice friendly staff. I have been here twice and different people, but all have given good customer service.
There’s a gentleman working there today by himself 12:45pm 10/23 there were many people waiting, but he was kind, gracious and funny. Give that man a raise!
OMG October 9, 2025 at 6:15 PM and the lady behind the counter made me the best hot chocolate I have ever had at Dunkin’! And let me not forget her customer service was beyond my expectations. Super nice super friendly will definitely be back at this location Kudos to your team!
Drove thru, no line no waiting and the young man who gave me my order actually spoke to us kindly.
I had a DoorDash order that got messed up and even during the rush-hour. The staff was very pleasant and helped me out to get the food that I was missing. Great customer service and very pleasant people.
I enjoy visiting this Dunkin' Donuts. The staff is very courteous and quick! The store is consistently supplied and clean. Allie is incredible. She always has a great attitude and smiles when she welcomes me! Seeing happy faces every time I walk in here makes a big difference! And first-rate service!
Got a large original blend dunkin coffee and a box of 6 assorted doughnuts!! Can't go wrong with that order !! This location Dunkin is easy to get to and parking is easy too. I recommend the place easy to get to and nice people helping out at the counter. I'd recommend the "ham and cheese melt" for breakfast!! It's out of this world!!
Nice location. Liked the view and quiet atmosphere. No drive-thru. Not a good spot for late afternoon eats on a Saturday but staff was patient, helpful, and friendly.
Under staffed, one person only at the counter Had to wait 15 mins for doughnuts.
Ordered Uber Eats from this location and my drink wasn’t completely full! Plus it just tasted like straight up milk. Maybe a little more matcha next time.. we also didn’t get straws. The donuts were perfect so there was some good out of this order but I was really looking forward to my FULL drink :/
I just parked and walked into this Dunkin'. Donuts, 3 employees working. Can I use the term working loosely? No one greeted me. No one took my order. I stood at the register and no one else was in the store after 2 minutes. I left and count to a 120. So, you know how long two minutes is so I was ignored, and I left and I'll never come back. First time last time. ***Tried it again January 11th 2026 nothing's changed. I will suggest to whoever owns or operates this dunkin donuts that you go take a look at the Dunkin.Donuts in davie, on state road 84 as they get it, correct and they are awesome every single time and that's how your business should be run.
Every time I order from this location the coffee always taste bad and always inconsistent. They are also always out of stock of something. This is the only location near me that doesn’t offer the dunkalatte…
Incredibly rude waitstaff. I would definitely go out of my way to go somewhere else if you value friendliness at service. She went out of her way to make me wait for my order Which was just a plain croissant. It probably even bordered on racism , because I asked a simple question about how can I tell which order is mine. I've never\n Been treated so rudely in my life.
Go to another Dunkin location. Unacceptable experience (not just once).Today I waited 15 minutes for two hot food items with my one-year-old, only to be told my order was never made. When I asked for a refund, the manager Kiara loudly said “just give her a refund” and waved me off in front of everyone. I was only refunded for part of my order, and the implication that I was taking more than I paid for while having my 1 year old child; was insulting and unprofessional. Gabby was kind and apologetic, but management clearly needs retraining in respect and customer service.
Unbelievable! @10:40am I got a Cinnamon Raisin Bagel with cream cheese. It was stale and small. I can’t believe they are making them so small. And even the amount of cream cheese is so much less than it used to be. I recommend you asking for the cream cheese on the side so at least you get the unopened container. And to top it up while I was writing this review my cat licked the cream cheese off of it. I won’t be back, that’s for sure.
If you are going there in person to pick up your order or ordering there it’s fine. But if you order through a delivery service please then before ordering for delivery to make sure you call them to verify if they have donuts. I ordered off uber eats and they accepted the order knowing they had no donuts. Didn’t cancel the order just told the driver to contact me to tell me to cancel the order. Because I cancelled it I wasn’t able to get a refund because apparently it was an inconvenience charge to the restaurant because they accepted the order and i cancelled after they accepted it (even tho they accepted it knowing they had no donuts). I’m only giving 1 star for service because I can’t really rate the food or atmosphere with me not being there. Just a warning.
Place was dirty. Tables still had food from previous customers. Could not find any clean tables inside so went outside; Same situation. They do not maintain the place. The garbage containers outside were full of garbage. Coffee and food were average to bad. Not a good place to visit. It’s NOT a good atmosphere with all the trash surrounding you.
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560 N Pine Island Rd, Plantation, FL 33324
Staten Island, NY 33324
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