Wendy's

I ordered a baconator and a double stack. The meat and cheese looked so old and the taste was disgusting.

I’ve been going to Wendys locations all over Long Island every other weekend for over a year now with my cousin who is special needs. This location will be crossed off our list for the most repulsive reason. Yesterday we were there for lunch, with very few other people in the place. About 5-10 minutes before we left, a kid around 20 years old wearing a lifeguard uniform ran through the doors, dashed into the bathroom, stayed in the bathroom for less than a minute, and proceeded to run back out to his car without getting any food. 5-10 minutes later, as my cousin and I were leaving, I opened the door to leave, and as we were walking to my car I looked down to grab my car key and noticed I had a yellowish substance on my hand. Thinking it must’ve been mustard or something that I accidentally touched on the table, I grabbed my water bottle to pour some water on my hands to rinse it off. I then smelled my hand to make sure everything was rinsed off, for me to instantly realize that it most definitely wasn’t mustard on my hand, it was human feces. I was so disgusted, I literally started crying. I didn’t wanna risk going back inside, because god forbid I touched it again. Both my cousin and I didn’t go into the bathroom the entire time we were there, leading me to believe that the animal in the lifeguard uniform was too lazy to wash his hands, and left some remains on the door. When attempting 9 different times to call this Wendy’s location after the incident, and make them aware of the situation, maybe tell them to clean their doors extra carefully that day, I was brought to voicemail every time. I’m going to be calling corporate tomorrow, and unfortunately will never ever be returning back to this Wendy’s. Absolutely vile.

Decided to treat myself for breakfast before work, opted to go in late by coming here. Turns out they dont sell breakfast. Double whammy. I was driving when I made this choice I thought all wendys served breakfast smh

Elias Perez

Extremely stupid for this spot to only open at 9, literally office hours, who are they going to serve? Kids out of school? Would come here every single morning for breakfast.

Renee Huggins

Went through the drive through and the older woman who took my order was rude an abrupt. She did not give me the price of my order once it was taken. And I did not receive a receipt once I gave her my money. when I asked for 5 packs of crackers to go with a large chili. She told me I had enough and she was not going to give me an additional cracker or the amount that I asked for. She act as if the crackers were coming out of her paycheck. Maybe they were. Poor customer service. If you want to go to a Wendy's, with excellent customer service, take a 3 minute drive further down Jericho to the Wendy's, that is in Westbury, the manager there is amazing!

Hendree77

Ordered a breakfast combo at 9:40am doing mobile pick up... The Wendy's location did not have seasoned home fries...Had to settle for French fries... Very disappointed especially that I dont come often to Wendy's. I usually go to McDonald's or Dunkin donuts.

Anthony Blanc

I was wondering why it was more expensive than usual look at the receipt and realize they changed me for a extra sauce without telling me and fries felt less fresh than other Wendy’s

Lori Basile

I usually dont write reviews but I had to. Lets start with the people that served the food. They were really really rude and treated us like trash. Once I ordered my food, he charged me for 3 burgers when I asked for 2. I asked him to get rid of one. Once he got rid of it, he said " im only getting rid of it so I dont lose my job". So once I pulled over to park, my child was screaming that there was a HUGE hair in her chicken tenders. I went back and he needed ALL of our food if we can get a refund. Once I gave him the food, he said " and by the way, you were missing something and we dont really care." I decided to call over their manager and she was rude too...... If you wanna get spoken to like trash come to this place

Danique Thomas

I’ve gone to multiple Wendy’s and I never been treated like that. You are charging me $3.75 for a LARGE that is in a MEDIUM CUP.. either way I asked for a larger size and was willing to pay and was rude about it.. Both your female night workers are rude. I left and went somewhere else.

JC

May very well be the worst wendys ive ever been to. The place is dated and DISGUSTING. Fries stale and soggy. Nuggets cold and stale. Workers up front were fine, but this place needs a serious overhaul

TRU AUTO

I went to Wendy’s on Jericho Turnpike Syosset drive through for lunch when I changed my mind, as I was trying to exit I noticed that a Nissan Sentra illegally parked blocking the exit. So I drove up to the window to informed the Wendy’s staff that a car was blocking the exit only to be told that it was the “managers” car so I asked them how could that be? Anyway on my attempt to leave the very tight drive through my rims got damaged. I was so angry that I drove away because of if I went into the restaurant with the anger I am feeling it would have escalated. I will say this I will never go back to that Wendy’s because if the “manager” is so indisciplined I wouldn’t trust them with my food.

Edward Orlando

I stopped by this location and ordered what I thought was a simple order: a bacon biggie and a regular hamburger, both with no cheese, and a diet coke. At the request of the order-taker, I repeated the order four (4) times. What I received is a biggie with fries and a regular hamburger with double cheese! I threw the entire order in the trash and left. This will be my last visit to a Wendy's.

M K

Terrible. Just terrible. Ordered for delivery tonight the same items I usually get (10 piece spicy nuggets and Asiago ranch chicken club), received my order and was completely disgusting. Inedible food. The sandwich was dry, cold and crusty and seemed that it had been sitting out for the entire day. Straight into the trash. Secondly, the spicy nuggets were cold and stale tasting as well and surprise none of the sauces I asked for! Whoever was working there tonight completely played in my face so I will NEVER get anything from this location moving forward. I wasted my money and this is NOT okay.