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DQ Grill & Chill
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Taylor

DQ Grill & Chill

★★★★ 3.7 · 100 reseñas

En DQ Grill & Chill, te damos la bienvenida a un mundo de sabores clásicos americanos. Disfruta de nuestras deliciosas hamburguesas y patatas fritas, y déjate tentar por nuestros helados cremosos y batidos únicos. Un lugar para compartir momentos especiales con amigos y familia,...

DQ Grill & Chill

Ice cream, burger · Taylor

3.7 · 694 avaliações Google
www.dairyqueen.com

Sobre DQ Grill & Chill

En DQ Grill & Chill, te damos la bienvenida a un mundo de sabores clásicos americanos. Disfruta de nuestras deliciosas hamburguesas y patatas fritas, y déjate tentar por nuestros helados cremosos y batidos únicos. Un lugar para compartir momentos especiales con amigos y familia, ¡te esperamos!

O que dizem os clientes de DQ Grill & Chill

This DQ Grill & Chill receives mixed reviews. Many customers praise the friendly staff, especially manager Taryn, and the quality of blizzards. However, there are numerous complaints about slow service, cold food, incorrect orders, and cleanliness issues.

Pratos populares

blizzard burgers steak finger basket Crispy Chicken baskets tacos Beltbuster

Ideal para

Rápido Casual

Tip: If ordering online, double-check your order before leaving to ensure accuracy. Some reviewers have experienced missing items or incorrect preparation.

Services

🅿️ Parking 🚗 Delivery Accessible 🍽️ Déjeuner 🌙 Dîner Coffee
🎯 Casual 👥 Groups

O que ver nas proximidades

Murphy Park
A 603m

Murphy Park

parque

Ver detalhes

Dados de Wikidata

Perguntas frequentes sobre DQ Grill & Chill

DQ Grill & Chill está localizado em 1809 N Main St, Taylor, TX 76574, Taylor.
DQ Grill & Chill oferece cozinha ice_cream;burger.
DQ Grill & Chill tem horário de funcionamento. Consulte o perfil para horários atualizados.
DQ Grill & Chill oferece os seguintes serviços: comer no local, para levar, entrega.
Os pratos mais recomendados no DQ Grill & Chill segundo as avaliações dos clientes são: blizzard, burgers, steak finger basket, Crispy Chicken baskets, tacos.
DQ Grill & Chill é ideal para comer rápido, casual.
This DQ Grill & Chill receives mixed reviews. Many customers praise the friendly staff, especially manager Taryn, and the quality of blizzards. However, there are numerous complaints about slow service, cold food, incorrect orders, and cleanliness issues.
If ordering online, double-check your order before leaving to ensure accuracy. Some reviewers have experienced missing items or incorrect preparation.
694
Avaliações

Avaliações de DQ Grill & Chill Taylor

3.7
694
5★
41%
4★
22%
3★
14%
2★
7%
1★
16%
Avaliações (100)
T
Theresa Zeniecki

The restaurant was clean. Staff was very friendly. Food was good. My snickers blizzard was the best.

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Dale Walker

Always a favorite stopping place. Great desserts and food. In that order. Lol

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marty lambert

I'm om a zero carb diet and Dairy Queen didn't blink at my request for no buns. In fact, they put it in a bowl for me and when it came out, the guy alesdy had a fork so I could cut into it. Awesome service.

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Jose Salinas

Staff is very friendly and courteous. Staff even offered to cut sandwich in half after mentioning I would be sharing it. Food was brought out to us within minutes and was hot.

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Helen Elliff

I nice place to go for good food with friends an catch up on going ons. Staff very friendly an service was good. As we started walking out the door before we could say ' Hav a nice day' they said it first which made it a nicer day for our group.

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Cliff Cook

OMG, I just had the best burger I've had in years. To Deon and the entire staff thank you for the outstanding service and experience. 10/10 for service and experience.

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Kristi Feist

My family and I stopped by to get ice creams, staff were so sweet and polite! True southern hospitality, we’ll be back

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Spoon Weatherspoon

The young man who took my order was friendly, However.. My Food was Cold like my Blizzard! I asked to speak to the manager, and she asked if he would l like for her to remake it . I told her no. It took so long for me to get my order..... I'm so disappointed that I paid all this money for COLD food.

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Robby Shaw

Incredibly caring staff! Araceli was amazing, packed my cones in ice so they wouldn't melt before I got them home to granny - WOWEEEE! Best DQ ever!! Oh wait... I did have one small issue; I ordered grilled chicken sandwich... everything good BUT was dripping mayonaise or creamy stuff... actually drenched in it. No harm done, but next time I'll be sure to ask for it dry with sauce on the side :)

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Mycol Felan

I just came to the Taylor TX Dairy Queen and had the opportunity to interact with cashier Seth . 10-26-40 5:10 pm . This employee treated me and my family as well as coworkers with up most respect. I typically drive 38 minutes to a Dairy Queen location and Taylor is not typically the best . Cameron TX And Hutto TX are typically superior hands down. This employee made the Taylor location a special trip today . I hope as a company further advancement is made in his future. This could be the lead in future quality and growth as a franchise. I say this as a business man my self. As a company Dairy Queen should be proud!

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Justin Agee

Hands down the best place to go have ice cream! They're blizzards and banana splits are made with real fruit and consistent on flavor. They're food is perfect comfort food. Remember it's fan food, not fast food!

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PhillipNShawn Aranda Jr

Our department continues to go and visit the DQ's here in Austin and Taylor, gives us veterans discount on meals, but not the one in Elgin, Tx, where I live.

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mary sharner

Great customer service is here! I was very happy to see smiling faces, friendly conversation, and fresh quality food and service. These are important factors many food places, especially fast food, are lacking these days. I will definitely be back. Thank you.

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PJ Collins

We stopped in on the way back home to Elgin from Evant. and got 2 Blizzards. They were very good and hit the spot! I went in to use the restroom and noticed they have a new decor! It was really cool. Ours in our little town needs an upgrade!

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Tahlros _

Service is exceptionally fast and high quality. Food is far better than my experiences at other locations, and unlike a certain other location they have never forgotten my order. Overall great, especially for the area.

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Sarah Schmoop

The service was careful and thorough, especially considering they serve customers like the chode that honked at me in the drive thru while I was placing my order. As that can only slow things down, I assume he was being rude for his own amusement rather than making any effort to speed things up. I deeply appreciate the professional behavior of the employees at this location, and wish them better customers in the future than the man who should call his mother and apologize for showing the world how poorly he was raised.

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Just_tiki with a positive cup of tea

I wanted the viral tiktok I e cream and wanted it made a certain way during their most busy hours and I’m thankful to the manager Tyran absolutely fulfilled my order thank you

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A Vargo Wattecamps

It's your classic DQ expectation. Store is clean and nice inside. The blizzards are sometimes not mixed to the bottom. And I do have to pull up and wait for my food 75% of the time. Usually wait around 3 min.

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LaLa Blake Aspinwall

Went through the drive thru in under 4 minutes after waiting at Sonic across the street for 10 with no end in sight. Our milkshake and blizzard were perfect. Friendly folks at the window.

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Nik Carlson

Accommodating for gluten free food options and super friendly a fast service. Everything was really clean and inviting too.

D
Dave Ritchey

The Taylor Dairy Queen is an awesome store. The food and ice cream products were spot on and the staff was very friendly and helpful with our special requests. They updated this DQ recently and it is awesome. The owner of this unit should be very proud of how this DQ is managed. Oh yeah, did I say how good the blizzards were! 😁😁

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Chaston Matta

I got the "reese's outrageous". (Small) Asked for "extra" outrageousness. So outrageous, to where if I got pulled over on the way home I might get arrested if the cops saw my blizzard. I asked, they gave it to me in a super outrageous fashion to the point of having to create a custom cup for it. Almost felt like I was at Burger King cause they made it just how I liked it. I'll definately go back one day after I sweat this out at the sauna at 24hr fitness.

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Dakota Donna

My wife, myself and our dog came through the drive thru today at 4:30pm 2/14/26. We had the most amazing experience with the sweetest staff! They were super patient and kind with us, even after we had slight confusion and had to come back around, they were so nice! I didnt catch their names, but the receipt name shows Misty H, and I would love to give a huge shout out to her, the gentleman that took our order, and Taylor DQ! Thank you for true Texas Hospitality!!

Beth Thurston
Beth Thurston

Their tacos are the absolute best. My entire experience with this restaurant was amazing. The restaurant was really clean. My food was made quickly and delivered to my table hit, fresh, and delicious. They also The cleanest restroom that I have seen for a restaurant in a very long time.

capnduff
capnduff

Other than the cop arresting a guy in the parking lot 1 day lol good ice cream as always.

Timothy Schneider
Timothy Schneider

First time to this store everything came out good employees were very courteous.

Justin Valdez
Justin Valdez

The manager Taryn was super helpful. The staff are polite and the food has improved so much from last year

TLW Wms
TLW Wms

Kudos to the cook and staff my 5th time going coming in town for an Dr appointment AND THE COOK DID NOT DISAPPOINT. It reminds me each time the Lopez Burgers back in the day ole Western Days in ETX... fully cooked meat, shiny greased or buttered buns HOT AND the fries never had to tell them easy or NO salt on the fries. Keep up the GREAT WORK 👍. My experience ✔️

Luis Garcia
Luis Garcia

As someone who’s worked in the food industry I sympathize with the employees. Being understaffed seems to be an issue almost everywhere in the industry now a days. Regardless they moved as fast and proficient as possible. Didn’t even mess up my order. ( Yes I ordered two things but still )

Bob P
Bob P

I can always count on DQ to be there whether I'm in town and need a quick bite or I'm traveling and don't want to spend a lot of time waiting on food. They have consistently decent burgers and steak fingers baskets plus their favorite ice cream and frozen treats. FWIW: If you're watching what you eat by limiting your intake of calories, carbs, fat or counting WW points, DQ burgers are some of the " healthier" ones out there. So go ahead and splurge.

Eric van zeyl
Eric van zeyl

I want to say I am never disappointed coming here for a blizzard. Other DQs in the area make me shakes not blizzards. They even tip it upside down showing you it is good to go.

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Bullpup Jester

I'm giving 4 stars for a few reasons, one of which is out of their control, which I will get to last. Typical food for a Texas Dairy Queen, steak fingers, chicken fingers, belt buster burgers, etc. We have yet to try their frosty's at this location, but presume they will be the standard fare. Friendly employee's, but some of them fool around a tiny but too much and if a few if the employees are on lunch or waiting for their ride home they kind of stop paying full attention to the customers. Now the prices are my main issue, which is the minor reason for the four star review. They can't control that though. Almost all Dairy Queen's are that way

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Ryan Ming

Good food, good staff. They are very patient in waiting for orders, always smile and help out if needed. Very quick service and make eye contact througout, resulting in a confident feeling they are paying attention and food coming out exactly as ordered.

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Forrest Newsom (Bubba)

DQ is my Go-to for a burger. Bring back the full meal deal in Georgetown and have it in Hutto as well. Great people there

B
Big E

Service was friendly and the lobby is clean. The order was correct though the burger was a bit dry. Luckily that's not the norm because previous visits they were always very good.

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D Sounds

It deserves five star because the cook is great and the young girl in drive thru Latricia I think that's her name is a beautiful spirit. As far as your manager Jonathan and his little crew were very rude and disrespectful. This makes my third visit in a row, never have I ever encountered such hostile treatment. Let me explain....first visit we purchase our food and Latricia offer's our puppy a pup cup. Jonathan scolds her in front of us. Very rude! Why? All the other DQ's offer pup cups. Second time we come through she says I'm sorry you have to fill out the survey. Okay cool no worries. Next day, mind you not three days in a row spending my hard earned money because the food is Great but on this visit, Jonathan actually takes my order, he reads back order get to the window and it was wrong. I hand my survey and he is literally talking about my choice of a dilly bar or cone. I asked for a pup cup and there goes the disrespect because whatever he was saying behind the wall all your employees were looking straight at me. So you tell me? Problem here is he's someone who knows my son and I know his Uncle Ricky who's married to my daughter in law's sister. Yeah small world, he may not know me personally to treat me this way. I'm 50 yrs old and he's very lucky I didn't get off to talk to him because Jesus would have probably laid the Holy spirit on him. He needs Empathy skills and Respect for his elders if he's going to work for DQ. I will be back with everyone I mentioned and dine in. Fix him ASAP!

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Patrick Teague

Destroyed and rebuilt the place from the ground up and did NOTHING to improve the drive thru. They have plenty of space on the back of their lot to have moved the facility back 15 feet and make the line easier to avoid being in the street. That said the blizzard was tasty.

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Stephanie Villanueva

Just ordered some food and ice creams and was a little disappointed about the drive thru not being open but the service was excellent. My food was out in less than 10 minutes and Araceli (sorry if i misspelled your name) brought the food to my car as soon as it was done.! Everything was great and my impatient kids didnt even have time to complain. Will definitely be back. <3

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Roy Kent

Got my order correct, which was simple. I tend to order simple things because so many places screw up orders. The food was good. Getting into the drive through is kind of a pain. More than four cars and you are parked in the street. It took a little longer tonget through but was worth it.

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Randy Madewell

We only go to Dairy Queen when they have something on sale or we are craving a Blizzard. Blizzards are still the best ice cream treat you can get, and they have so many choices. Theain drawback is how slow the service is. If you're in a hurry and looking for a quick bite, don't stop here.

A
Ater Sol

I get icecream there alot, first time the ice cream machine was broken. Then the next I got sick from one of them. And then a couple of days ago got another and they sqid they had no fudge left so my dad had none. My icecream had something one the top that looked like crunched nuts or something. I went to finish it anyways and there was fudge at the bottem of mine. Tasted super old. Still the best icecream but they mess up alot.

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Gayle Teggeman Collins

Service was terrible! Only two employees that I could see and one of the girls was SUPER slow! The other was taking her good ole time too.

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sepins r

Stopped and got 1 medium dipped cone and one medium regular cone. Ice cream was a little soft. The cones did not look like medium cones. I asked and the clerk said they were. The cone itself seemed different than other DQs and maybe that was part of it. ????

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Damian Daniel

Took over 30 minutes to get 2 blizzards. They were more concerned with the drive-thru than the dining room.

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Txgma E

My granddaughter and I came here for lunch today and, It took 25 minutes to get our food. The chicken strips were overdone, the jalitos on my burger were burnt. I know they were a little busy but if it takes that long our food shouldn't have been over cooked. I didn't say anything because I didn't want to wait another 25 mintues. I do have to say though the staff was Friendly.

D
Dremer Dremer

The caramel shake was good the first time but the second time there were slimy chunks of not fully melted caramel. When I called about it they said the machine wasn't heating well, wish I was informed about it beforehand but oh well. But when I went the next day to ask if it was fixed they said it was never broken.

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Shelley Suppan

Normally a great spot to hang out but today: wouldn't accommodate my request for milk instead of soda for my 4 year old (really?!) restrooms needed attention and most tables were dirty. Maybe next time will be better, if we choose to come back - or not.

A
Ariana Longoria

I had ordered a chocolate chip cookie dough blizzard, the man had given me an oreo with a little bit of cookie dough. I asked what this was and he said "it's how I make my chocolate chip cookie dough" 1) I just simply wanted the normal chocolate chip cookie dough, not his "special way" 2) he was kind of rude when I told him I didn't want it like that. Other than that, food is good

M
Michael H. Strand

Service was so so. 1 blizzard was so melted that when employee turned it over it spilled on him and the table. Manager refused to remake...dreamsicle was yellow...as in lemon instead of orange. Wasn't bad though. Sour patch blizzard was actually pretty decent. I was given a military discount though too.

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Kurtis

Decent food but long wait times and the drive thru can only fit 1 vehicle at the order menu so the line can get really long. Drastically needs to be updated to accommodate the rapid growth.

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Debrah C

We placed our order and waited in the long drive thru line only to be told at the window that they did not have the gravy for the steak fingers. After waiting all that time, we felt we had little choice except to take the food even without a key component. It would have been nice to have been given the option to make another menu selection or to get out of line to go elsewhere.

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Taylor M

Never have complaints about the ice cream but the burger tasted like they boiled the meat and stuck it under a heat lamp too long. Rubbery and an unpleasant flavor. Fries were dried out and had no salt, too.

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Samantha Hunt

Just got a Peanut Buster Parfait and a Banana Split at the drive thru. It took a long time to order and get the treats. The PBP had to many nuts while the BS got no nuts at all 😐

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Rebecca Parr

Very clean and usually staff staff are friendly ☺️ and it is a pleasant experience... But today I was in And I hear from Victor (a manager, not sure) burst out an expletive of the worst kind... As he and the female cashier, I had to wait on because she stays by expo window chatting Not very becoming of a professional or an atmosphere that is supposed "family"... Sad

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Carrie Lynn

UPDATE: Today they kept my husband's credit card! Staff do not know what they are doing, do not listen to the order, and always seem to be tired or busy to wait on customers. Disrespectful and apathetic.

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m w

Restroom need cleaning. Smelled like urine. Needed soap in the dispenser. Food was okay. Cashier kept giving the excuse " we just got out of a BIG lunch rush" for her mistakes. Some tables needed cleaning.

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Biskit Currie

THIS STORE NEEDS TO BE CLOSED AND REOPENED WITH NEW STAFF. Today was the last straw...Their out of ice cream. This is the straw that broke my back on this location. First they are ALWAYS out of something. The Typical drive thru wait is 15mins! 15MINS! Thats Insane. Twice I have gone through the order process and waited the 15mins in the drive thru to get my order only to find out that they are out of something. So when you get something else they don't even make it right. To many mint blizzards with raw mint on the top and partially melted. Gross. And when you even show a hint of irritation you can hear them say things in Spanish in the back about me. Wanna know how i know? I know Spanish. And to top it all off Several times I have gone through and there is raw sewage backing up into the south side of the parking lot from a open service drain on the end of the building. Over all this is just about the WORST DQ in the state. I have never been so shocked at the blatant disregard for customer service and quality work that DQ is known for to be just thrown out the window like some worthless rubbish. PLEASE RETRAIN YOUR STAFF AND GET YOUR GM SOME LISTS WILL YA!!! AND FIX THAT GOSH DARN DRAIN!!! THATS JUST GROSS!!!

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Lilly Mae Thomas-Lopez

Went through the drive through and ordered 2 order's of Taco's. When I got home with them, I opened them up and there was hardly any filling in them. We didn't even get any Taco sauce. I tried calling them 2x and the phone just rings and rings. No one will answer. Very disappointed with them.

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Mandi deRoulac

This trip was one of the worst visits ever. Asked for jalitos in place of fries and did not get them. Ordered cherry limeade and they tasted awful and had to pour them out. Have to say this was money wasted on Dairy Queen.

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mo garner

We usually stop here on the way to San Marcos. Been coming here for years. The past 2 times it was a horrible experience. Last time they left my food under the heat lamp and after 20 minutes I had to go ask about it. They weren't busy. And I had a junior burger. This time the kid at the counter rang us up for the wrong basket, he overcharged us, didn't fix the sale, he just opened the drawer and gave us 2 bucks. Then when they finally brought the food, they shorted us a steak finger. Flies were all over the fruit and ice cream machine. It was gross. And to the manager that left while we were there, your guy watched you leave and went and made himself a big blizzard. We will not be back.

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Maggie McDavid

My husband and I went there today to get some slushees and we waited at least 10 minutes to even get helped at the screen and then we proceeded to wait another 10-15 at the window for two slushees . The women at the window were disturbingly rude and ignoring us the entire time , just talking and laughing with eachother and when we got the slushees they were TOO strong and they weren’t even paying attention to making them 05/08/2021 at 6:pm. I love this Dairy Queen and it makes me sad to have been treated so poorly :( Also the workers seemed very very high.

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Barbara Hooker

Was sent a watered down Coke via delivery. The manager on duty argued with me, then hung up on me instead of making it right. If this is how she handles such issues, by implying the customer is lying because she does NOT know her job, she needs to find another job.

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Kari H

Drive thru gave me wrong blizzard, when I told them it was wrong they went back then handed me the exact same one. Parked and went in to get it fixed, stood there for several minutes but did not get helped and eventually gave up and left since other ice cream in car was melting.

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M. Cutrer

My family and I are from out of town. When we got to Taylor we stopped to eat here. The cashier was very friendly and patient. After waiting for our food and finally getting it, it wasn't made the way we ordered it. My bf approached the counter to speak with the cashier, some lady from the back ( I'm guessing the cook) walked up asking what the f*@$ was the problem. As he proceeded to tell her we were missing a few things, she's grabbed the burger and threw it in the trash while walking off mumbling something. I asked the next employee who brought our food back out, what the managers name was and she said it was Renee. I planned on calling her, but after tonight I think I'll reach out to the DM. For other who have to work with the lady in the back. Stay doing you, don't let her personality rub off on you.

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Nancy Banks

Looked on website for DQ hours and it states 10 pm closing. Went through drive to order at 8:53 and speaker says they are closed. Two cars are in the drive thru, lights on inside and it’s no where near 10 pm.

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Rachel White

I ordered 1 blizzard with pb cups and butterfinger in it. Not that hard, right? Wrong. They charge me for two. After noticing this on the receipt I try to correct them but the cashier is in the back talking to someone about dyeing her hair before work tomorrow and not paying damn bit of attention to the counter. They hand me two blizzards and I tell them it was supposed to be one. So, naturally, they roll their eyes at me and instead of mixing the two together or starting over to make a new one, the girl dumps one on top of the other, hands it to me (without so much as an "I'm sorry") and scrapes the last bits of the empty cup into her mouth and walks off. WILL NEVER GO BACK TO THIS PLACE AGAIN!

A
Andy Nunamaker

Pretty bad customer service. Manager and all the kids working there walked by several times, avoiding eye contact, as we stood by the counter. Line ended up going to the door before we and several others left.

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Russell Hodges

Horrible service and the wrong food. Waited almost 30 minutes for a cold steak finger basket. That turned out to be chicken strips. Now I remember why I don’t go to Taylor Dairy Queen.

B
Beza Kasse

I went through the drive thru earlier to receive below sub par service from the older man name tag said Vic I believe. I was also appalled to hear that man talking to other employees in back stating how he let some employees mother have it today and how he cursed out the woman. Very unprofessional behavior. I won't ever stop at that location ever again as I head back home to Manor! When it came to my food, the fingers and fries tasted horrible like they were fried in oil 6 months old or something.

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Eugene Zachary

My visit wasn't good at all. I ordered a steak finger basket and I waited 20 min and my order never came. I asked the manager for my food the cook did not prepare order. The cashier looked in my direction numerous times but never approach the table I was sitting and the manager looked in my direction numerous times and also check the trash in the area. A employee came and washed the tables off and he did not even ask me if everything was OK and he took my order. I will never go back

D
Donald McGary

Terrible service horrible attitude. Took my kids for blizzards for my kids, myself, and my mom and pops. Only one out og 5 blozzards were right. I called to speak to a manager and the lady who answered said she was it then handed the phone to her employee who was making the blizzards. What kind of management does that. The owners of this location need to seriously comsider a better trained staff. Not the first time they've totally screwed up an order for myself and several other folks I know. I won't go back. Rather drive to Hutto.

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Enos Burdette

If I go to a DQ it’s usually to get a blizzard. If I stop at one to eat it’s usually in Cameron, Tx. Stopped at this DQ in Taylor, Tx today 6-16-22. Got a 4 piece steak finger meal in the drive thru. All 4 steak fingers were hard and cold. Toast was cold. Only thing warm was the fries. Parked my car and went inside for a refund. Went up the street to the tried and true Whataburger. Refund is supposed to show on card in 24 hours. If not I will return and complain out loud.. Avoid this place. Not even worth your time or money.

A
Adam Bartoli

The place is not what expected it to be serving good decent meal. They serve small size cup with the combo. On some day I get cup that is a small size then other day it would be the size of a small blizzard cup used as a drinking cup. I have gone to different DQ and they serve the correct size medium cup with the combo meal. Most of the staff there been speaking spanish and it is rude not to speak English because you never know if they talked negative about the customers. I would appreciate if the corporate can look into that and train the employee to be respectful with customer and give the proper size drinking cup as it should be

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Jesusa Lopez

Waited on the drive thru for 20 min for a dipped cone and a banana split.

D
Danny Garcia

Old dry food ESPECIALLY the burger patties everything is microwaved including the veggies on the burger. Decided to give it a second chance since I’m from out of town wayyyyy worse old dry chili fries & stiff steak fingers seriously insane 😳

D
Dj Jirasek

We usually love our Dairy Queen, but tonight seemed to be the B team on shift. We ordered a kids meal chicken tenders, a kids meal cheeseburger w/ ketcup and cheese only, a Jalitos Hunger Buster Meal that I requested to upsize to a large but was declined due to them not having any large cups, and a Hunger Buster w/ cheese meal in a to go box for my daughter at home. What we got was a kids hamburger with mustard only, another kids hamburger with mustard only, a Jalitos Meal with 3 jalitos on it, a hunger buster meal in a basket, and their drink machine is down so tea was the only option, no sodas. I then had to get them to correct the orders twice to get right sadly with lots of confusion still. It also took around 10-15 minutes to get our food and we were the only ones in the building. The staff was less than courteous and just looks confused. I worked at this Dairy Queen in High School 20+ years ago and have many fond memories here at the Taylor DQ, but this is just embarassing.

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Stevie Kaser

I’m not one to come on here and to comment, but tonight really concerned me and really made me mad. My mother and I went to Dairy Queen and I told them I wanted an ice cream cone for my mom and a blizzard for me. Well the blizzard I ordered was a salted caramel truffle which in fact didn’t have pecans in it. I ended up getting something other than that, was full of pecans which I’m in fact allergic to. I saw the person just throw literally whatever in my blizzard. Also everything was everywhere which was like cross contamination. I know it was hectic in there, but please be mindful of what they put in your ice cream just in case a loved one is allergic. I haven’t went so fast to Walmart to get a Benadryl in my life!!!!

S
Scott Vaca (Mellow)

The worst dairy queen ive ever seen or been to. The food is always cold, the drinks are always flat, i got a chicken tender for my daughter and its not even edible its just hard as a rock like its been sitting under a lamp for hours, absolutely atrocious every single time, do not go here.

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Laura Calhoun

I ordered a double meal burger, no ketchup, and no mustard. Add mayo with all the veggies. What did I get a dry hamburger with dry bread, no pickles, and when I get to Window waiting on my order, the girl that takes my order decides to have her back to the window doing nothing

N
Nate Cole

What is happening here ? I don’t have the time to even explain everything that went wrong in this circus, but when I pay for something I expect to walk out with it.

K
Kelli Simmons

I've been to this DQ several times. Still waiting for a decent experience. Staff at drive thru window was polite but, not much of a listener. Ordered chicken taco salad combo and 2 hunger buster jrs. Received beef taco salad and 2 very sloppy full size burgers. Didn't discover until getting home but, not my first bad experience. Taco salad beef is very greasy, almost inedible. Once again, I ordered and paid for chicken. Burgers not good or worth the 20 minute wait. Like I said, not my first bad experience. Likely won't be returning.

W
Wynne Breece

DQ in Taylor is the only Dairy Queen that’s ever given whipped cream as their “pup cup”. Per the manager, the whipped cream has artificial sweetener. When I called manager to explain that artificial sweetener is not safe for dogs, she hung up on me. If you’re wanting to treat your dog to a DQ pup cup (which is a small scoop of vanilla ice cream) or yourself to a blizzard, go ahead and drive to Hutto or Pflugerville. Better service and better quality is always worth it.

P
Pat Alderete

I JUST left DQ here in Taylor. After going through the drive through, I still had to get off my car because my nachos looked horrible!! They had ONE big blob of cheese AND no jalapeños! I went in to order a Nacho Deluxe. Ok, those were a little better, but on my chicken strips kids meal, the gravy top was open IN my bag! I had gravy ALL over my fries and all over the inside of the bag. The fries super stale…wow…My goodness!! I try not to go to DQ on weekends because the employees there are nothing like the week day employees.

D
Deven Lewis

I went at lunch to get a burger, the man working window was extremely rude, my burger had mayo instead of mustard as I asked, and I got raw not cooked bacon on my burger. Fries tasted nasty and old.

B
Brittany Lilley

Every single time I go there I get nasty old food and they refuse to do anything about .

T
Thomas Tuten

Ordered two chicken strip baskets and only got one, and then got attitude when I politely asked for another one. Then I get home to see that there is just a quarter full container of gravy that was hard and crusty. I will never go to this location again.

J
Jhon Smith

This was the worst dq I have ever been to all but 2 of the tables where dirty, the soda fountain was down because the guy started to replace some of the refills then started doing something else, got charged for bbq sauce that the workers said they didn't have. The what looked like manager or shift lead told the guy to fix the soda machine and instead of fixing it he started talking back saying he did that was not the case. I understand it's hard to find good workers but this was trash and would like to see better customers service. Could really use some lessons from Mayfield dq so much better. And as for the food the frys where half cold and the chicken would burn all the taste buds off your tongue. Please do better

S
Sunshine Donaghey

The employees are SO RUDE here. They close 20 minutes earlier than their posted hours, even on busy Fridays with people in line who want to pay them money for food and ice cream! They just stop answering people at the drive through at 9:40 when their posted hours say they close at 10. Not a good business practice.

Jody Hodon
Jody Hodon

Placed an order online with all the details, nothing fancy. Just make the burger as advertised, Beltbuster= 2 patties and add cheese and sauce. Instead I get a single patty burger, no cheese, no sauce, but got charged for the extra stuff. I try to call shortly after getting home, 2 different numbers and no answer. This was at 9p an hour before closing time. I wanted to support the local DQ but can’t if the service is this bad.

Mary San Migel
Mary San Migel

Dairy Queen needs ppl that know that customers come first. When they serve cold food . And if they have a customer waiting for 20 to 15 minutes on their order. Don't start making ice cream treats for another customer. Then when they get to the window it's all dripping. Dairy Queen has really gone down. They don't have the proper ppl working there. All I ever see is playing around laughing. They need to try to clean up and get their orders right. And make sure it's severed right. Poor management.

Dane Jaskinia
Dane Jaskinia

I'm not sure really what's going on with this Dairy Queen but it smells like burnt grease inside the patties do not taste fresh at all. The taco meat disgusting what happened to Dairy Queen?

iris
iris

one of my first times coming here i usually always go through rockdale considering rockdales smaller i figured it would look better and not take that long since i only ordered about 2 cones . went through the drive thru just for them to forget 1 cone and take nearly 20 minutes and then came back with my cone half dipped. truly surprising experience.

Single Lash
Single Lash

I almost never leave negative reviews of businesses but the total incompetence with which this location is run is so egregious that I had do say something. I’ve been here a handful of times and each time I’ve promised myself I would never return only to be lured back by the vain hope that things have improved. This location has a bad tendency of completely losing orders, having insanely long wait times that has traffic wrapping around the building and an overall air of confusion and disarray. Next time I have a DQ craving, I’ll drive to the next town over. This one’s not worth dealing with.

Reyna Luna
Reyna Luna

Hate to be a Karen because I understand customer service, especially on busy days buuuuuttttt If I could give no stars…. Where do I start 1. Took forever to get our order taken (it was not busy) 2. Messed up my order along with two other customers. But the rest of the food was good. 3. They quickly say the number, don’t acknowledge every area and walk back if no one responds with a second. 4. Even though they have a line, 8 employees stay talking. Even the drive thru employee pointed it out and nothing. 5. Take long to make the ice cream and got upset making a comment because customer was not standing but seated while waiting. 6. No ice or soda in the machine. 7. Even the stream in the women’s restroom was slow. 8. The only fastest thing was my ice cream melting…. (Table wait, more like waiting in line.)

Mary San Migel
Mary San Migel

So I go order 2 Crispy Chicken baskets. I only live 5 minutes away from Dairy Queen. But they gave us hold chicken, fries ,gravy. Even the toast was cold. I love Dairy Queen, but after this . I rather drive all the way to Hutto just so that I can get hot food.

Antonio Pena
Antonio Pena

Worst service ever. Left debit card at home so decide to place a mobile order. The mobile order was for ice cream. Waited over 45 minutes to receive my order. Would not recommend making mobile orders.

Trinity Davis
Trinity Davis

First I watched an employee go to the bathroom and not wash her hands. When I went into the restaurant all the table were trashed and there was no body even dining in, all the workers were talking loudly and horseplaying. We had done a curbside and waited awhile for it to come out, we had to go in and get our order that was sitting on the counter. Then our fries were missing from the order and we asked for them and the worker gave attitude about it. The fries were cold and old and was halfway full. The sundae was missing the toppings as well. It seems this restaurant has recently been remodeled and looks great also seems to need a staff upgrade.

Hunter Hickman
Hunter Hickman

I would honestly say this is the worst experience I’ve ever had at a fast food restaurant. I know it’s just fast food but still. When we got there the staff all seemed to just be almost “playing around” when there was a line of 5 people in the drive thru. There was 6 people inside sitting waiting for food and two people in front of us in line. The manager seemed to be one of the only people actually working meanwhile all of the customers waiting for their food. We ordered blizzards and the animal cookie blizzard I got literally tasted like onions on the first bite. I spit it out and had a second bite and same thing. Even my wife tried it and still same taste. I threw it away and walked out after waiting at the front for a few minutes and not being helped. Hands down will never be coming back to this location and the worst fast food experience I’ve ever had.

Peyton Sackett
Peyton Sackett

Ordered the steak finger basket and when I looked inside there were no fries. Overpaid for fake food and got skimped on the cheapest part. FUQ DQ

Domnick Trujillo
Domnick Trujillo

Well first off drive-thru is a joke. It's right along the road. They can never hear at the order box, and we had a expiration date sticker on the tomato on the sandwich! Discusting!!!

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Informações sobre DQ Grill & Chill

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1809 N Main St, Taylor, TX 76574

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DQ Grill & Chill
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Muitas avaliações
694 avaliações
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Económico
Nível de preço
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ice_cream;burger
Tipo de cozinha

Serviços

🍽️ Almoço
🍾 Jantar
Café
🍰 Sobremesas
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🍴 Comer no Local

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Info Restaurante

Estado
Verificado pelo proprietário
🕐 Horario Hoy
10AM-11PM
Avaliação
3.7/5
💬 Avaliações
694
💰 Nível de preço
$
📞 Telefone
+1 512-352-6141
🌐 Site
www.dairyqueen.com

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🅿️ Estacionamento
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🚻 Banheiro
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1809 N Main St, Taylor, TX 76574

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