Mary San Migel

Dairy Queen needs ppl that know that customers come first. When they serve cold food . And if they have a customer waiting for 20 to 15 minutes on their order. Don't start making ice cream treats for another customer. Then when they get to the window it's all dripping. Dairy Queen has really gone down. They don't have the proper ppl working there. All I ever see is playing around laughing. They need to try to clean up and get their orders right. And make sure it's severed right. Poor management.

Dane Jaskinia

I'm not sure really what's going on with this Dairy Queen but it smells like burnt grease inside the patties do not taste fresh at all. The taco meat disgusting what happened to Dairy Queen?

iris

one of my first times coming here i usually always go through rockdale considering rockdales smaller i figured it would look better and not take that long since i only ordered about 2 cones . went through the drive thru just for them to forget 1 cone and take nearly 20 minutes and then came back with my cone half dipped. truly surprising experience.

Single Lash

I almost never leave negative reviews of businesses but the total incompetence with which this location is run is so egregious that I had do say something. I’ve been here a handful of times and each time I’ve promised myself I would never return only to be lured back by the vain hope that things have improved. This location has a bad tendency of completely losing orders, having insanely long wait times that has traffic wrapping around the building and an overall air of confusion and disarray. Next time I have a DQ craving, I’ll drive to the next town over. This one’s not worth dealing with.

Reyna Luna

Hate to be a Karen because I understand customer service, especially on busy days buuuuuttttt If I could give no stars…. Where do I start 1. Took forever to get our order taken (it was not busy) 2. Messed up my order along with two other customers. But the rest of the food was good. 3. They quickly say the number, don’t acknowledge every area and walk back if no one responds with a second. 4. Even though they have a line, 8 employees stay talking. Even the drive thru employee pointed it out and nothing. 5. Take long to make the ice cream and got upset making a comment because customer was not standing but seated while waiting. 6. No ice or soda in the machine. 7. Even the stream in the women’s restroom was slow. 8. The only fastest thing was my ice cream melting…. (Table wait, more like waiting in line.)

Mary San Migel

So I go order 2 Crispy Chicken baskets. I only live 5 minutes away from Dairy Queen. But they gave us hold chicken, fries ,gravy. Even the toast was cold. I love Dairy Queen, but after this . I rather drive all the way to Hutto just so that I can get hot food.

Antonio Pena

Worst service ever. Left debit card at home so decide to place a mobile order. The mobile order was for ice cream. Waited over 45 minutes to receive my order. Would not recommend making mobile orders.

Trinity Davis

First I watched an employee go to the bathroom and not wash her hands. When I went into the restaurant all the table were trashed and there was no body even dining in, all the workers were talking loudly and horseplaying. We had done a curbside and waited awhile for it to come out, we had to go in and get our order that was sitting on the counter. Then our fries were missing from the order and we asked for them and the worker gave attitude about it. The fries were cold and old and was halfway full. The sundae was missing the toppings as well. It seems this restaurant has recently been remodeled and looks great also seems to need a staff upgrade.

Hunter Hickman

I would honestly say this is the worst experience I’ve ever had at a fast food restaurant. I know it’s just fast food but still. When we got there the staff all seemed to just be almost “playing around” when there was a line of 5 people in the drive thru. There was 6 people inside sitting waiting for food and two people in front of us in line. The manager seemed to be one of the only people actually working meanwhile all of the customers waiting for their food. We ordered blizzards and the animal cookie blizzard I got literally tasted like onions on the first bite. I spit it out and had a second bite and same thing. Even my wife tried it and still same taste. I threw it away and walked out after waiting at the front for a few minutes and not being helped. Hands down will never be coming back to this location and the worst fast food experience I’ve ever had.

Peyton Sackett

Ordered the steak finger basket and when I looked inside there were no fries. Overpaid for fake food and got skimped on the cheapest part. FUQ DQ

Domnick Trujillo

Well first off drive-thru is a joke. It's right along the road. They can never hear at the order box, and we had a expiration date sticker on the tomato on the sandwich! Discusting!!!