Gianfranco Comino

This is the Sanctuary's most historic café. I still remember the excitement and taste of the torcetti after the procession to the Basilica. The wait staff is busy and very friendly. The place isn't too big, with just a few tables, and the problem of all the other cafés in the building...the bathroom. The gelato is good, and there's a good selection of ice cream sundaes.

Emanuela Zanella

We've been to this place on several occasions... for a quick coffee at the counter with a pastry, excellent! Or for an aperitif, which didn't quite meet my expectations... The Spritz, all ice in the Crodino glass, seemed like a "baby" version... Also, the service was incredibly slow; we waited forever...

Alex

A historic Sanctuary restaurant in an excellent location. The summer terrace overlooking the square offers a great view of the Basilica. The classic breakfast of cappuccino and pastries is good quality. Unfortunately, the service was a bit slow: 20 minutes from when we sat down (after letting them know we were sitting outside) to when we received our order. Maybe we're used to the city, okay, but here they have a different pace, but it still seemed excessive. Even when it comes to paying at the register, speed isn't the primary concern, so much so that some customers behind us complained about the wait... A little more attention to occasional tourists wouldn't be unwelcome.

CARLA BRUNI

Beautiful location under the porticoes in front of the sanctuary. The staff is friendly and very fast, despite the large crowds. The ice cream is good. The hot chocolate, for my taste, is a bit thin.

Fatto tappa in una pasticceria storica fronte al santuario di Vicoforte! Il gelato è buono la pasticceria è ottima ma deve migliorare il servizio. L’arredamento dovrebbe subire un aggiornamento!

EL Gundo

A place very popular with the elderly but not only located in the area of ​​​​Piazza Carlo Emanuele I where the statue and the sanctuary are located respectively. Returning to the pastry shop, a big problem is the few seats and sometimes you even have to wait, the very slow service and the self-service catering unacceptable in a pastry shop and in such a magnificent area.

+24

Giorgio Eula

If I ask you for a bombardino and you have finished the Vov, I would appreciate it being said without adding anything else and not making it seem normal (which really smacks of mockery).

Paolo Ferrari

They also make sandwiches. Fair prices. Strategic location. They have lots of pastries. The vanilla ice cream is tasteless and watery, the hazelnut is good, but it's a shame about the ice chunks inside. The girls are good, but the wait is incredibly long.

Claudia Perijoc

Vicoforte is a beautiful place, but I would never return to Pasticceria/Gelateria Drai. After spending €70 on pastries and ice cream to go, and while the clerk was putting away my ice cream, my little son asked for a meringue, and the clerk gave it to him, telling us that the bill was €70. Of course, no one should give you anything free, but after I made a great purchase and the child asked for a meringue, you even charged for a meringue. I'm speechless. I will definitely never go back there again!

Ilaria P.

I hate to give this judgment to a place that boasts nearly 60 years of business, but the experience was negative. This bar/pastry shop enjoys an excellent location, nestled beneath the porticoes of the brick building that frames the imposing Sanctuary, designed with the latter by Ascanio Vitozzi and originally intended as a hospital, hospice, and inn for pilgrims. While I love the old-fashioned decor, I found the interiors stale, with heavy use of wood weighing down the atmosphere and mottled chairs with often worn upholstery. We ordered two puff pastry risottos with jam and cappuccino and a house fruit aperitif. The risottos, dry and lacking in flavor, didn't seem fresh to me. The tart aperitif lacked any fruit and was barely finished. It was accompanied by cheap snacks (olives, chips, peanuts) and an unappetizing sandwich. Furthermore, the aseptic service was not welcoming enough and the prices, in some cases, were decidedly above average (€1.50 for a small bottle of water and €2.50 for a cappuccino with soy milk).

Dopo una bella visita al santuario abbiamo deciso di fare una pausa, purtroppo abbiamo trovato un ambiente davvero ostile. Nonostante non ci fosse nessuno dentro al negozio sembrava che la signora al banco non volesse servici, in più è stata piuttosto scortese e scostante. Il locale non è molto bello. Eravamo curiosi di assaggiare le famose risole ma non erano straordinarie… peccato che non ci si potesse sedere fuori.

Le porzioni sono state scarse ed il prezzo in confronto alla quantità di gelato servito è risultato molto caro. L'aperitivo alcolico era molto poco alcolico ed inoltre la quantità di cibo servita era di varietà e quantità scadente. Ho dato una stella ma la vera valutazione sarebbe 0.

La focaccia era buona però l'attesa e troppo lunga

Sabrina Gatti

There were two of us. We sat down and both asked for a non-alcoholic drink. Two glasses arrived with 3 cm of brown liquid. I discovered it was fruit juice. Of course, I paid for it as a cocktail. I'll change the venue next time.

Marco Luciano

The pastry shop's offerings are carefully curated and well-executed. Less so, however, is the attention paid to those who enter. The smile, it seems, has been left behind. One gets the feeling that the customer is an afterthought, rather than part of the experience. An attitude that, beyond the individual incident, risks undermining the efforts of those who work seriously to promote the area and attract tourism to areas that truly need it.