Panda Express

Justin Hirst

Food looked amazing. Servers were quick, helpful, and kind. We had to wait a few minutes for one of the entrees to be ready, and the cashier gave us some free sodas because of the wait, which wasn't very long. I signed up for their rewards program and got 20% off our order right away. 7 of us shared 3 BIGGER PLATES (3 entrees and Chow mein or rice) And we all left satisfied. The staff here was amazing. They brought us extra plates when they saw us sharing.

james franckum

This was one of the best experiences I’ve ever had while at a Panda Express!! I enter in and I’m warmly greeted and think “okay they are nice, but let’s see how things go for the food.” So I order the honey wallnut shrimp, fried rice, and orange chicken with a large drink. One I sat down and had a piece and oh my goodness!! It was caramelized perfectly and the correct temperature! So I then think “okay food and atmosphere are great, but is it clean??” While I was there they had workers go periodically would mop the floor, and clean. Honestly it was super amazing and I can’t wait to come back next time around!!

Ed1ArchitectHist

Manager Savannah, Edith and Jasmin and the chefs (didn't catch the guys' names) make this the friendliest fast food restaurant around. Panda Express is generally better than most fast food but it's the service and crew at this location that makes this location stand out. It's all about kindness and positivity with their customers. What a pleasure. Thank you!

steve mervau

On Tuesday, June 17 I went in with a large catering order and desperation, and they were able to get it done Within an hour and a half. They saved my lunch and I greatly appreciate your efforts. Everything was perfect thank you to the manager. That helped me.

Tamalita Hombrealto

12/12/24 Had dinner today, much better today than they were a while back. Customer service & portion sizes are key! The young ladies serving gave good portions, they didn't skimp. They were also very friendly, professional, informative, polite. The food was fresh, hot, and delicious. They made sure to ask if we were rewards members so we got our discount, which is why I came in lol. I have nothing bad to say about our visit today. Thank you, evening crew at Panda Express Yuba City, excellent service and food.

Been to other Panda Express locations and happy that they finally opened one in Yuba City a few years ago. I usually get a plate which includes an entrée and two sides, also I try to get the healthier options with some type of vegetables included. Lately it has been the long bean with chicken and the tofu with eggplant. All very delicious and cooked just perfect. Also, I like that Panda does not use MSG in their cooking. A lot of people think eating Panda Express food is healthier over say hamburgers or other fast food but compare the nutritional values and they are all about the same. Anyways, the only problem I have ever had with this location is when I ordered a bowl and they did not fill the container fully with the food I ordered. There have been many complaints about this issue on other forums, too.

F J

Been to other Panda Express locations and happy that they finally opened one in Yuba City a few years ago. I usually get a plate which includes an entrée and two sides, also I try to get the healthier options with some type of vegetables included. Lately it has been the long bean with chicken and the tofu with eggplant. All very delicious and cooked just perfect. Also, I like that Panda does not use MSG in their cooking. A lot of people think eating Panda Express food is healthier over say hamburgers or other fast food but compare the nutritional values and they are all about the same. Anyways, the only problem I have ever had with this location is when I ordered a bowl and they did not fill the container fully with the food I ordered. There have been many complaints about this issue on other forums, too.

I love Panda Express and go here very often but there has been some occasions where I’ve had bad experiences, sometimes there is long waits (mostly in the evening) or times where employees would ignore me. A good percent of the time you’ll get very small portions of sides, I’ve noticed it kinda depends on what side you order and sometimes it leaves me feeling like I didn’t get my moneys worth. Otherwise this place isn’t that bad, food usually taste good and employees are nice.

I recently placed a catering order with Panda Express for a church potluck, and while the food itself was good (as always), the experience around pick-up left a lot to be desired. I arrived at the scheduled time, only to find out that my order wasn’t ready — it ended up being 20+minutes late. While I understand things can get busy, there was no communication beforehand to let me know there would be a delay. I could’ve adjusted my timing if I had known. What made it more frustrating was the staffing situation. There didn’t seem to be enough employees to handle both regular service and the catering orders. I ended up having to leave and return over 2 hours later just to pick up my order. Not ideal when you’re on a schedule and depending on things to run smoothly. That said, once I finally got the food, it was warm and well-packed. Everyone enjoyed it, which is why I’m giving 3 stars instead of 1 or 2. I just hope they improve communication and staffing in the future for large orders — especially catering, where timing is critical.

I was passing through Yuba city (around 1:00 pm) and decided to pick up some Panda Express. The food was great, but the girl working the drive thru window was really awkward. All I did was ask for some teriyaki sauce and say thank you (after I received my order). After that I just got a weird head nod, nothing said and that was it lol.

Kiki

I love Panda Express and go here very often but there has been some occasions where I’ve had bad experiences, sometimes there is long waits (mostly in the evening) or times where employees would ignore me. A good percent of the time you’ll get very small portions of sides, I’ve noticed it kinda depends on what side you order and sometimes it leaves me feeling like I didn’t get my moneys worth. Otherwise this place isn’t that bad, food usually taste good and employees are nice.

J B

I recently placed a catering order with Panda Express for a church potluck, and while the food itself was good (as always), the experience around pick-up left a lot to be desired. I arrived at the scheduled time, only to find out that my order wasn’t ready — it ended up being 20+minutes late. While I understand things can get busy, there was no communication beforehand to let me know there would be a delay. I could’ve adjusted my timing if I had known. What made it more frustrating was the staffing situation. There didn’t seem to be enough employees to handle both regular service and the catering orders. I ended up having to leave and return over 2 hours later just to pick up my order. Not ideal when you’re on a schedule and depending on things to run smoothly. That said, once I finally got the food, it was warm and well-packed. Everyone enjoyed it, which is why I’m giving 3 stars instead of 1 or 2. I just hope they improve communication and staffing in the future for large orders — especially catering, where timing is critical.

5* before 2/09/2024 Update :Shrinkflation is real. Employees are just doing what they are told. But this is nkt worth it. We are paying more for less. $14.50 for a "family" box of shrimp that wasn't full. $10.50 each for the other chickens that weren't full. These corporations should be ashamed of themselves. 🙄 Follow-up Update 1/17/25 it's getting worse. Not the people, they're always nice, but look at the pictures, these portions are small AF and we're paying $15 for this??? And the premium dishes are a rip off for extra money. I ordered a broccoli beef and got 3 broccoli and like 3 slivers of meat. How is this happening? I think I'm done with Panda.

Well,,, The food could have been a lot better I think. I had trouble eating the orange chicken they served me it looked good but couldn't eat it because it was very hard and dry and just warm I think it was just old from sitting in the heat tray too long but the noodles were hot and so was the spring rolls

+2

Andito Vega

5* before 2/09/2024 Update :Shrinkflation is real. Employees are just doing what they are told. But this is nkt worth it. We are paying more for less. $14.50 for a "family" box of shrimp that wasn't full. $10.50 each for the other chickens that weren't full. These corporations should be ashamed of themselves. 🙄 Follow-up Update 1/17/25 it's getting worse. Not the people, they're always nice, but look at the pictures, these portions are small AF and we're paying $15 for this??? And the premium dishes are a rip off for extra money. I ordered a broccoli beef and got 3 broccoli and like 3 slivers of meat. How is this happening? I think I'm done with Panda.

I had a rumbly for some orange chicken and Panda is pretty good so I went in. Score, there’s no one in line so I came up to the counter and waited, and waited, and waited. There were a lot of employees moving around serving drive through but they didn’t even acknowledge me, standing there. They made sure not to make eye contact, Now there are several people behind me so I walked forward to ask the register attendant for assistance, the second I moved forward they helped the person behind me and never got served, I won’t be coming back, not sure why they acted that way.

Found a piece of plastic in my food, tried to call the store 3 times, but no one answered. I think I ate a little bit of plastic to on accident.

Waited 18 minutes for orange chicken for dinner today. The worker said the wait time will be 8 minutes no worries. The servings were poor, for the wait time & the $11.15 I paid for. What happened to my noodles. I’ll stick to the Marysville one better. They are always so friendly & give you what you pay for.

I usually don’t write reviews but after telling the drive thru employee twice what I wanted and she said she fixed it for me and I get my food and it wasn’t correct now having to go inside while my food gets cold it’s just disappointing and frustrating. Kungpao chicken tasted raw and chewy. Some of these employees need talking to because they have attitudes, don’t work in a food service if you don’t have customer service skills 👌

WORST SERVICE EVERY SINGLE TIME I GO TO THIS SPECIFIC LOCATION. Terrible customer service from the servers all the way to management. If you miss out on that don't freight they will make sure to fill one plate to the brim with chow mein while the other plate just cabbage. That's if you're lucky to make it thru the drive thru at all! With 30+ min wait times you'd probably end up grabbing a burger or pizza next door instead! Never going back again I'll drive to Marysville first.

The worst food I've ever had in my life. No flavor at all, disgusting. So different then how I remember it use to be. Maybe location, not sure. Dont come here!

G G's

I ordered broccoli beef, what I got was basically just broccoli. The staff was to busy laughing and giggling that they forgot to return my debit card until I asked for it

Brittany Tarp

Every time I come to this location Johanna is rude and snappy with a sour attitude. Not to mention my plate is shorted food

Vanesa Benitez Razo

Waited 18 minutes for orange chicken for dinner today. The worker said the wait time will be 8 minutes no worries. The servings were poor, for the wait time & the $11.15 I paid for. What happened to my noodles. I’ll stick to the Marysville one better. They are always so friendly & give you what you pay for.

Angel Solis

Found a piece of plastic in my food, tried to call the store 3 times, but no one answered. I think I ate a little bit of plastic to on accident.

Brittany Tarp

WORST SERVICE EVERY SINGLE TIME I GO TO THIS SPECIFIC LOCATION. Terrible customer service from the servers all the way to management. If you miss out on that don't freight they will make sure to fill one plate to the brim with chow mein while the other plate just cabbage. That's if you're lucky to make it thru the drive thru at all! With 30+ min wait times you'd probably end up grabbing a burger or pizza next door instead! Never going back again I'll drive to Marysville first.

Nicolas Alvarado

The worst food I've ever had in my life. No flavor at all, disgusting. So different then how I remember it use to be. Maybe location, not sure. Dont come here!

Kristina Shabbar

I was there today on drive thru and the lady named Tina V. was so rude and forgot to put my ragoons that I order in my bag. I paid $35. AND ANSWER YOUR PHONE. 🤬🤬🤬🤬🤬

Anna Welker

Worst egg rolls I ever had. The chicken egg roll was mushy and not crispy. The veggie egg rolls had very little veggies in it and were very greasy. The best part of the order was the free fortune cookie.

matthew spencer

I had a rumbly for some orange chicken and Panda is pretty good so I went in. Score, there’s no one in line so I came up to the counter and waited, and waited, and waited. There were a lot of employees moving around serving drive through but they didn’t even acknowledge me, standing there. They made sure not to make eye contact, Now there are several people behind me so I walked forward to ask the register attendant for assistance, the second I moved forward they helped the person behind me and never got served, I won’t be coming back, not sure why they acted that way.