Little Pizza

Michael Rutherford

In a very timely fashion my food was prepared most excellently. With friendly service and the price was perfect. I love Little Caesars Pizza.

Pastor LeMaster

They were very busy when I was there. I had an unusual order, and they got it out to me quickly. Thx much!!!!

Starla Kerdsri

Our order was made online and it still took forever for it to come out to us. So long that we were asked to pull into a parking spot

Susan Linden

The first pretzel crust pizza was amazing. The second one we got, which I ordered, didn't have the pretzel crust. It had regular crust with some salt thrown on ONE part of it like it was an afterthought. Next time my husband will open the box to see what they handed him.

Hate the answering service with an over excited dude screaming at you. Then placed in a death roll automation and never answered. Drive by and not busy. Kept going. Maybe next time. Also was told to download app. Couldn’t add toppings. Done.

MVFD 489

Called in an order for one single pizza which I was on hold for almost 10 minutes. I gave my pickup name in which all seemed fine until we pull in to get the order, i get told in the drive through there was no order with my name (which i knew i had called the correct store) I then was asked if I wanted one I said yes of course that’s why I even placed the order. We were told the wait for the pizza would be around 10 minutes which was fine no big deal, we sat in the parking lot for over 20 minutes waiting for someone to come out and bring it to us like they told us before my wife walked inside to get our money back so we could go somewhere else after someone who arrived after us got their order before we were even supposed to get ours. My wife walked inside to the counter and the employee who was in the drive through started to get rude with her after we demanded our money back due to the service being awful, I definitely don’t recommend anyone to stop in for a pizza unless you wanna deal with awful service and shitty attitudes!!

Fresh Start

This location is consistently awful. I’ve gone through the drive-thru multiple times, at different points during the day, and every experience is the same — unprepared, unwelcoming, and clearly mismanaged. There’s no greeting, no attempt at customer service. The interaction immediately starts with a delay being announced, as if that’s supposed to replace basic manners. It doesn’t come across as informative — it comes across as dismissive, like customers are an inconvenience. The tone from the staff is negative and uninterested, and the overall impression is that they’re trying to push business away rather than serve it. That kind of attitude doesn’t happen by accident. It’s what happens when management either doesn’t care or isn’t paying attention. If you value your time or expect even minimal professionalism from a drive-thru, skip this place. It’s poorly run, consistently disappointing, and not worth the frustration.

Frank Smithers

Absolutely worthless location. This place never has Hot-N-Ready pizza. I’ve gone through the drive-thru five different times, at different times of day, and it’s the same excuse every single time. There’s no greeting, no courtesy, no customer service. The interaction immediately starts with “the wait time is 35 minutes” — not hello, not sorry, just a flat statement like they’re trying to push customers away. It comes off lazy and unprofessional. The staff sounds irritated that you even pulled up, and the whole operation screams poor management. When the one thing your brand is built on is having pizza ready, and you repeatedly fail at that, it’s not bad luck — it’s incompetence. Easily one of the worst-run fast food drive-thrus in Saint Albans. Don’t waste your time unless you enjoy being treated like an inconvenience.

Greg Patton

On several occasions I have tried to go through the drive through or walk in to get a “hot and ready” pizza. Not once have I been able to get one. They advertise hot and ready, but then tell you at the window that there is a 35 minute wait time. This indicates to me that the manager doesn’t know how to staff correctly or doesn’t know how to plan correctly. The pizzas are good enough, but if you want one, you better call ahead or order online.

SARAH MCGRATH

I placed an order via the mobile app. I was given an estimated pick up time between 6:27 and 6:32 PM, EST. I arrived to the drive through speaker at 6:33 PM where I waited for approximately 5 minutes. No one answered the speaker, so I thought that maybe it was broken and I went on through to the pickup window, since my order via the tracker on the app said it was ready and I didn’t need to place a new order. I arrived to the window at 6:38 PM and several employees walked past and not a single one acknowledged my presence at the window. I watched them wait on guest after guest after guest inside, taking orders and fulfilling those all while continuing to ignore me. At 6:52 PM I called the store just to say “hi, my child fell asleep and I’d prefer not to drag him out in the 30 degree cold to pick up my $7 pizza that’s already ready.” Again, the phone was ignored, and the automated operator said they couldn’t answer the phone. I hung up, and knocked on the window. Looked at by employees and again, IGNORED. So I just kept knocking and knocking and knocking. FINALLY the guy opened the window and basically told me to piss off, they were too busy to wait on the drive through. I politely said, hey- I don’t need waited on because my pizza is ready. I just want it. He argued AGAIN that they were too backed up. Again I said, “My order is ready!” He asked my name, closed the window and walked over to the warmer and wouldn’t you know it, my order WAS THERE and ready! When he found it, HE SHOOK HIS HEAD AT ME, and pulled it back in an “I want to throw this on the floor and not give it to you,” mannerism. When he did hand it to me, I said, “sir I’m sorry that my order being ready inconvenienced you, but my child is asleep and it’s a lot easier coming to a window than trying to lug in a 40lb toddler and then lug him back out with a pizza in tow.” He screamed, “I DON’T CARE!” Again, like I was supposed to be okay with them just not waiting on the drive through. Also, multiple cars pulled in behind me and eventually just drove off. Had I not already paid for my order, I would’ve done the same.