Whataburger

Vivi LJ

My friend and I dined in at this Whataburger and our cashier today was Selah. She was very knowledgeable about the prices, products, and answered our other questions very well. Our order was taken accurately and Selah asked clarifying questions when necessary. My friend and I are very satisfied with our visit and the customer service we received. The restaurant was also clean and comfortable. Thanks!!

Heidi Heffington

My first time having Whataburger because my first time in TX, but I've heard a lot about it. Did not disappoint! Tasty burger, fries, and onion rings. And they have diet Dr Pepper, a plus in my book. Super friendly service! Next time I visit my family in TX, I'll be back.

Ok - first of all - Adriana is AMAZING! This location is clean, well maintained and organized. I came here 3 years ago and it was not those things. It's really turned around and whoever is behind tha…

Ok - first of all - Adriana is AMAZING! This location is clean, well maintained and organized. I came here 3 years ago and it was not those things. It's really turned around and whoever is behind t…

I decided to call whataburger to let them know how bad the food was this time. The Manager, Ashleigh offered to refund our money, and remake the food. I was surprised that she cared enough. I'm gla…

very nice inside and clean! hostess was very attentive and smiling! the food was also wonderful

Friendly staff food was hot and fresh. I love that they play Christain music in the dining area. Not many places do that anymore.

Friendly staff food was hot and fresh. I love that they play Christain music in the dining area. Not many places do that anymore.

Friendly staff food was hot and fresh. I love that they play Christain music in the dining area. Not many places do that anymore.

Friendly staff food was hot and fresh. I love that they play Christain music in the dining area. Not many places do that anymore.

Stopped here for lunch while passing through on a family trip. Was very very busy, but front counter worker Carley handled it like a champ. Cool, calm and collected with a big smile. She got our ord…

Landry Mitchell

I love whataburger and always have. Everything here is pretty much great. The only problem I have with this location is that they play country gospel 24/7. I don’t mind other genres of music, but all kinds of people come here and it’s a little annoying that there isn’t any other music ever playing. Some change in music would be nice so I don’t have to feel like I’m at Church every time I come here.

Eric Sparks

I'm a trucker and I'm staying at the pilot truck stop not far from the Whataburger,but I decided to walk to Walmart grab some snacks and personal items for my truck. So I stopped at the Whataburger to grab a bite to eat and I was debating to get something because they were having an event up there,so I thought I was being smart by ordering online to speed up the process,but I must say everyone up there was just happy,smiling and working fast. It was the same way at Walmart. I wouldn't mind moving here because everyone seems happy,but then again 🤔 it's getting close to Halloween and as I remember everyone was like that on the horror movie 2001 Maniacs.

The trash cans, both inside and outside, were overflowing with garbage. The tables were dirty, and the service was poor. The taquito was made and wrapped by someone who clearly has never had one be…

I guess these fast food places can't get good help and they can't get my order right. They even repeat it back to me and it's still wrong, way wrong. Went to the drive thru, order to go. Here is what…

I guess these fast food places can't get good help and they can't get my order right. They even repeat it back to me and it's still wrong, way wrong. Went to the drive thru, order to go. Here is …

I guess these fast food places can't get good help and they can't get my order right. They even repeat it back to me and it's still wrong, way wrong. Went to the drive thru, order to go. Here is wh…

This whataburger has some serious management issues. Had two bad visits. One was at a drive through, waited over 1/2 hour to order two salads and after paying had to pull aside and wait some more…

This Whataburger has some serious management issues. Had two bad visits. One was at a drive through, waited over 1/2 hour to order two salads and after paying had to pull aside and wait some mo…

I was hoping they had the Dr pepper shake. It is seasonal. I had the kids meal cheeseburger and fries. The burger is the size of a compact disc. Compared to in-n-out, this was a serious let d…

I was hoping they had the Dr Pepper shake. It is seasonal. I had the kids meal cheeseburger and fries. The burger is the size of a compact disc. Compared to in-n-out, this was a serious let down.…

I was hoping they had the Dr Pepper shake. It is seasonal. I had the kids meal cheeseburger and fries. The burger is the size of a compact disc. Compared to in-n-out, this was a serious let down. W…

Immanuel Avila

We ordered a meal yesterday on the mobile app and used some points. My wife got home with her meal and her burger buns were soggy and fries were cold. Mind you we ordered 30 min ahead of time and put a specific time we were going to arrive. When we got there at the time we stated, she waited an additional 10 minutes for her food and the whole meal was cold. We called to notify their manager about the issue, the manager was kind enough to replace the whole meal whenever, so my wife went today to do so and the trainer working the window was disrespectful, scoffing with an attitude. The point of my message is not for the customers but for the GM and higher ups. We require customer service at its peak from everyone not just your new hires or your top managers. The lack of respect these people have to the ones keeping them employed is unbelievable. And it’s not just here at Whataburger it’s also at other fast food restaurants and even some big chain restaurants. If you’re unsatisfied with your job then don’t work there, there are many job openings elsewhere that would take you but being in the food industry you need to hold yourself and the company name you represent to the highest. P.S this also follows anywhere you work and anywhere you go, hold yourself to higher standards regardless if you like your job or not because you never know what opportunities or bridges you’re going to burn early on in your career choices

Curbside delivery was put on the pickup shelf where it sat for 20 minutes. I finally got annoyed and went in to pick it up myself. Food is okay. Service sucks.

Curbside delivery was put on the pickup shelf where it sat for 20 minutes. I finally got annoyed and went in to pick it up myself. food is okay. Service sucks.

Curbside delivery was put on the pickup shelf where it sat for 20 minutes. I finally got annoyed and went in to pick it up myself. Food is okay. service sucks.

Slowest damn place I've ever seen! Drive-thru both lanes open but nobody working outside lane they have 10 people in there working!

Sitting, still sitting for 20 minutes in the DT. Car next to me was here when we ordered. So incredibly slow for one sandwich, still snoozing in the DT. Worst ever.

This location sucks. It took 30 minutes for 2 drinks and when they finally brought them out it was wrong. Skip over this one

Have had nothing but bad experiences at this whataburger...would not recommend . Always takes 20mins + and food is usually wrong AND cold.

Poor customer service- poor food quality and temperatures. Can't keep up with work load .

We ordered 2 #1's with large fries and large unsweet tea with extra iceand cheese on the burger. We were almost home when we found that we did not get cheese, the tea was sweet and did not have ext…

Worst ever. They constantly screw up the order. Today ordered 2 easy combos to take to my daughters school for lunch. Oh well she ate the soggy barely cooked fries. Stay away. This franchise has be…

I'm appalled at my food from this establishment. If I could rate it 0 stars I would. I ordered a Honey BBQ Chicken Strip sandwich meal with NO HBBQ, which is my go-to at this place. Not only did I …

When we when there it took 30+ minutes and the tea tasted like coffee because they brewed it in the same brewer

Have been living here well before this whataburger was built, and I don’t know why we keep going back here for food expecting the service to be different. food is fine, but every single time we…

Have been living here well before this Whataburger was built, and I don’t know why we keep going back here for food expecting the service to be different. Food is fine, but every single time we go …

Have been living here well before this whataburger was built, and I don’t know why we keep going back here for food expecting the service to be different. Food is fine, but every single time we go …

I ordered to eat in the store I ordered without vegetables and they took the food to the table packed to take away with vegetables and they didn't even ask if I was going to eat here terrible service !!!!!

Ordered a simple coffee with sweet and low packets and half and half. I received 2 half and half and real sugar. No stirrer. Service was terrible.

Undercooked chicken strips, soggy fries, my large fry came back a medium, forgot our drinks, came back for them, just for them to make my sweet tea, unsweet. Also, could guys tell me exactly what I’m supposed to do with only one ketchup packet?

Danielle

Horrible experience. Will not be going back. Was laughed at by a so called manager named “Abby”. She got fed up not being able to understand me thru the intercom, once i pulled up to the second window, she started laughing walking towards the back.. I was with my parents in the backseat, so i got down to be able to hear more clearly. She proceeded to laugh and say “she is getting down and coming this way”. Started to get aggressive with me and my mom. No “manager” should treat customers this way. HORRIBLE service

Dee Cee

There was one car in front of me at 3:40am on a Tuesday. I gave up on waiting in the drive thru at 4:04 and went inside to see if they had the order ready. The hadn’t even started it yet. Told them to cancel. Have had similar waiting time experiences at this location before and on top of that the previous two times we’ve been the order has been wrong. Whataburger? What-a-joke. Won’t be back.

bela Resendiz

Normally not one to write a review, but my boyfriend and I waited up here for an hour just for our two meals that we ordered ahead of time on the app. I just think it was kind of crazy. We had people leaving before us and we were standing there the longest and they didn’t even have everything that we wanted it was just not the best experience most likely not gonna come back to this location.

Jennifer Kiesendahl

We dined at the restaurant last night, and unfortunately the staff appeared to need additional training. Specifically, several members of the team seemed to be preoccupied while customers were attempting to place orders, and this made for an unhelpful experience. We will likely not return. There was a girl not in uniform going to the back where food was being prepared, definitely a food safety issue.

AWARIES

My second time ever buying food from this fast food establishment. I ordered triple meat hamburger with pepper jack cheese the worst hamburger have ever had! I was charged .80 cents per cheese slice which was almost $17.00 dollars altogether. I wanted a Refund but decided this review to warn others will be good enough. I tried to giving you another chance Whatsburger and you failed once again. I will Never purchase anything else from your establishment ever again! I Do Not RECOMMEND!!

Andrew Latham

After wasting almost 45 minutes in the drive-thru, I ended up with a complete disaster. The food was ICE COLD, looked like garbage, and to top it off, they couldn’t even manage to get the order right. One meal was completely wrong, and the other was so disgusting I had to toss it in the trash—money literally wasted. Oh, and the kicker? The meal I threw out was paid for with a coupon they gave me because they screwed up our LAST order. Absolute incompetence. Not only will I NEVER come back, but I’m going to make sure everyone knows how terrible this place is. This location is an embarrassment to the Whataburger name—do better or just shut it down. Update: to their credit, the management staff reached out to me the same day as I placed a complaint on the corporate website. They issued a refund and remade the order. I was going to add one star back, but decided against it even the remake took 30 minutes.

Patricia Zachary

Worst experience ever!! I have never had this terrible of service I took my two daughters and their friend there this evening they walked in at 11:01 we walked out at 11:51 and still the order was wrong my daughter asked several times if it was ready then the young man came and got the receipt and then still she was waiting another 11 mins and then we get home and the orders still screwed up. 50 mins of waiting on just two number ones with cheese and a kids meal with cheeseburger and we get home it’s cold and there’s no cheese this is absolutely ridiculous