Subway

Mark Blackmon

3pm in the afternoon, I walked in and they refused to take my order since I didn’t prefer it online. This is ridiculous customer service.

Jordan Wilson

Me and my family of 3 walked in and our experience was terrible. We asked this lady for 2 toasted footlongs with turkey and provolone cheese. She took maybe 15 minutes when there was nobody else in the store. she stood there for a good 5 minutes not doing anything and waiting for the other lady who spoke english, but was not helpful. i got so tired i had to sit down in the resturaunt while my mom was standing there waiting for her to use her simple knowledge (which she didn't have). She also would not make eye contact with us and started doing other projects like taking out bread of the oven, putting gloves on and off, and trying for 3 minutes to separate this cheese. If you come here, be prepared to wait for 15 minutes and be treated terrible! DO NOT COME HERE!!!

Christina Dominguez

Manager needs to get rid of the lady with the big hair!! First of all she's slow as hell, extremely sloppy with the food and can't understand or read the orders. I ordered online and it still took 20 minutes to get my order!

Christian Bethune

I have been ordered the same sandwich for the past 10 years and have never had it made so sloppy. New workers need sandwich making lessons. Protein on one side and topping on the other. Felt like I was eating two different sandwiches the whole time. Also have had multiple issues with language barrier.

josh p

I got a Philly cheesesteak with a bunch of stuff on it such as extra onions, cheese, and peppers. The only things that came on it was the steak, mayo, and bread. I AM ABSOLUTELY FURIOUS RIGHT NOW. Terrible service. The employs suck. They didn’t even get the bread right. Fix your employees.

bryan romero

Horrible place. I ordered on the app and had to order in the place because they wouldn't take my order. After waiting half an hour, it was just a bowl, and they only gave me half or less of what the order actually have. It was almost empty. Terrible service. Please, don't anyone go there. The food at any gas station is better. That place sucks

Matt Hitt

I ordered two footlongs in the app at 8pm, received the order email confirmation, paid for my meals, but the store refused to honor the fact that I had a confirmation email, already paid, LEFT A TIP, all because their system had an issue and they claim to not have receicved the order and the guy said, and I quote, “not my problem”. Then claimed to call a manager, then proceeded to tell me “I would if I could but they said no”, right after telling me no. Never order ahead here. Never prepay a tip. Customer service is dead and the employees lie to your face smiling about it.

KL Turner

This is the worst service I’ve ever received at a subway in my life. I ordered online came into the store and there was only one person ahead of me. My order wasn’t started, they did two full orders that walked in after me before even starting on mine, and then when the young lady started making the order she told me she was out of ranch and her coworker told me that it was more in the back. I ordered a chicken bacon ranch sub. While waiting for them to fix my sandwich they made two more orders And one of the young men was getting ready to start making another order while my sandwiches sat there getting cold. All they needed to do was wrap my sandwiches so I could leave and I had to politely ask them to please wrap my sandwiches because I have been waiting. The store was dirty it’s never like that.

Andrane Tee Mems

I recently visited this Subway location and, while the food itself was excellent, the customer service was absolutely unacceptable. When I walked in, I wasn’t greeted at all. I politely asked the employee twice if she was ready to take my order, but she didn’t respond or even acknowledge me. Eventually, the manager stepped in—but rather than improving the situation, she made it worse. She rolled her eyes, was visibly rude, and began speaking negatively about me to the other staff right in front of me. The lack of professionalism and basic courtesy from the team completely overshadowed what could have been a great experience. I hope this location takes steps to seriously improve its customer service.

Ryan Sikorski

I ordered two subs through the Subway app for pickup, hoping for a convenient and reliable experience. Unfortunately, it turned out to be anything but. Both sandwiches were made incorrectly—wrong ingredients, wrong bread, and even toasted when I explicitly did not request to sub toasted. To make matters worse, I found a hair in the food, which was absolutely unacceptable. I reached out to Subway to address these issues, but the franchisee's response to my complaint was dismissive and unhelpful. The lack of attention to detail, poor food preparation, and subpar customer service have left me extremely dissatisfied. I expected better from Subway, but this experience has made me reconsider ever coming back to this specific location.