Victoria McMillian

When we walked in the owner said he had the best tacos in town... at this very moment I couldn't disagree! As busy as they are our food came out hot, in a timely manner, and correct! I've already made plans to return!

E. M.

Being from just outside NYC but here in Texas since 1993, this place made me giggle (not out loud!) because the gentleman at the counter (owner?) reminded me of Seinfeld's "Soup Nazi"! A little. Not AS bad...but I thought of him. It was funny! The place was nearly empty (a Monday at about 11 a.m.) and I decided I wanted the Burnet Road Breakfast Burrito and a fountain drink, to go (the burrito was FANTASTIC, though pretty pricey, just like everywhere else). So I step up to the counter and he says, "What can I get you, m'am...quickly!" LOL...and I was PRETTY sure that was what I wanted but I was still squinting at the menu when the one person in front of me was done. And this gentleman caught me off guard and I stammered, "Uh, sorry...um, I don't have my glasses with me, uh, okay"...and I placed my order. I tried to crack a little joke and it was not happening. It was all pretty funny/cute. I think their drive-thru was quite busy; it seemed that way when I parked...in his defense! And so then they have all these rules posted about the salsa station being only for people dining in (they give you some to go, though, in your bag) and a BIG sign about how if you have a water cup you'd better REALLY take water (I agree!) because soda is really expensive for them to buy...and I get it! They're just really adamant...I got a chuckle. Good to shame soda stealers! Warn them off. I took my food to go but it seemed a like a cool enough place to sit and eat UNLESS it's crowded. Kind of a small place. Again, my food was very fresh and yummy; could be two small meals unless you are super hungry. That plus a regular soda in excess of $12.00 isn't pretty, but it's par for the course out there. Overall, I'd definitely go back! I would just really mind my manners and know what I want...I agree with the Burnet Road Breakfast Burrito raves.

Dushyant Inguva

The tacos had no flavor. The refried black beans were pretty good. The guac was ok, and the salsas were unmemorable and a bit too tangy. The veggie taco was basically rice, beans and cheese without any veggies in it. The service was pretty quick though. Not too eager to return anytime soon

Sheri Pratt

I ordered coffee and it was just hot water, you could see the bottom of the cup because it was so weak. We ordered 2 breakfast bowls and the eggs were ice cold on top and the potatoes hard, the only thing hot was the beans on the bottom. It was our first time there and so disappointing

Courtney Babin

We recently moved back to town. This taco shack used to have the best service. Today, with my order, I asked for extra salsa while ordering. When I got to the window, the young woman got frustrated when I handed her my debit card, I’m not sure why. When she handed me the order, she shut the window without a word. I waited for the extra salsa, so when she came back, she said “did you need something else?” I asked for the extra salsa and she rolled her eyes and responded, “next time ask for it when you order” … but that’s the thing, I did. Super disappointed in her attitude which was completely unprompted. I miss the super friendly man that always treated people nicely. There is a taco shack down the street I’ll go to next time. There is also Rudy’s next door and they are always friendly. Invest in people with better attitudes for key positions. They don’t have to be smiling, but not being immediately RUDE would be a nice start. Time: 9:30 Date: Saturday January 18th Position: window

Shawnta Lee

Staff member was very nasty I informed her that I couldn't eat pork she started talking spanish after she was just talking English she told me to start reading the menu I stayed calm she was nasty I asked her name she refused a gentleman stepped up and was nice me and none of my coworkers will ever come back he said her name was Yolanda she was very Aggressive

W Dunn

First, I get breakfast here almost everyday with the exception of the weekends and they NEVER give me a receipt. It’s always a younger girl with crystals, a grill or something on her teeth or an older gentleman that works the drive through. I went to this location on Tuesday 4/22/25 and order two tacos. One was bacon, potatoes and cheese and the other one was sausage, potatoes and cheese. Once I got to work, I realized they didn’t put the cheese on my tacos. I called back and spoke to Francisco and he stated that he would replace the tacos the following day. I go back on Wednesday 4/23/25 and I told a different person “Yoli” what happened, she told me that she didn’t see a note from Francisco. I had pictures of the food and tried showing her my transaction on my bank account. She said she didn’t want to see it because people lie all of time and was verbally aggressive. I couldn’t believe she was arguing with me. She also stated that Francisco is just a cashier so he shouldn’t have told me that. She said she wouldn’t charge me for the cheese for the tacos and that was it and pretty much said take it or leave it. I would like to say I’m surprised that I was treated this way but unfortunately I am not. To be a customer that used to go here all of time to be treated like this makes me sick to my stomach. This has been one of the worst customer service experiences I have ever had. And its obvious I will never, my family and friends will go to another Taco Shack.

Jonathan

I love taco shack and have never had a bad experience until now. I ordered 2 burnet road ‘burritos’ and they have the same amount of filling the tacos do but it’s in a 12inch tortilla. They used to be PACKED FULL of eggs cheese and potatoes. There’s no way that this is worth the almost $8 I paid for each ‘burrito’. I used to go to the round rock location every single morning on my lunch break. I’m sorry Orlando but this is just disappointing and I will probably just go to Rudy’s next door next time.

john smith

Probably the grossest tacos I’ve eaten in a while. The tortilla is like the nasty kind from the store next to the taco seasoning. The “salsa” tasted like someone opened a can of tomatoe paste and added water. The eggs were ok but the taco in general didn’t have much in it. Not to mention how long it took to get my order placed when there was no one in line inside and only 3 cars in the drive through but everyone seemed way too busy to take my order I almost left I wish I had instead of wasting $8 on these. I knew I should have gone to taco deli. Never again taco shack.

La'Shondra Houston

Waited in line for 5-6min at the window and I get back to work and my order was not fulfilled. Where is the queso??? Sign says $1.00 but I was charged #1.75. You up the charge and still cheat me out of the cheese leaving me with Dry nachos.

Jennifer Dougherty

Now I understand why no one else was here. Crunchy rice, pink hamburger and dry jerky like chicken. If you don’t want to serve dinner then close, don’t serve subpar food. What a waste.